University of Wisconsin-Madison
Student Technology Use:
Who, What, How, When, Where and Why
Alice Anderson, Technology Accessibility Program,
University of Wisconsin-Madison
November 12, 2009 @Accessing Higher Ground
University of Wisconsin-Madison
and ... who cares? ... or should care?
University of Wisconsin-Madison
Facts
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Location: Madison, Wisconsin
Founded:1848 (First class: February 1849)
Campus: 935 acres (main campus)
Enrollment: 42,041
Budget: $2,191,700,000 (2006–2007)
Chancellor: Carolyn “Biddy” Martin
University of Wisconsin-Madison
Enrollment of SWD (that have registered
with McBurney Disability Resource
Center at UW-Madison (1998-2009)
–1998, 779
–2000, 874
–2002, 848
–2004, 770
–2006, 600
–2008, 532
–2009, 798
Categories of Disabilities of Students with
VISAs
Disability Category
Disability
Distribution, By
Primary Disability
Only
Disability
Distribution, By
Primary, Secondary
and Tertiary
Disabilities
Learning Disability (LEA)
143
173
ADD/ADHD (ADD)
128
183
Psychological Disability (PSY)
116
163
Health Impairment (HEL)
68
88
Hearing Disability (HEA)
28
32
Visual Disability (VIS)
18
20
Mobility and/or Orthopedic Disability
(MOB)
15
22
Brain Injury (BRA)
9
10
Temporary Disability (TEM)
4
4
Autism Spectrum Disorders (AUT)
2
2
Other Disabilities (OTH)
1
2
TOTAL
532 Individuals
Note: Includes students with current VISAs enrolled for Spring 2008 as of 5/5/2008
NA
Categories of Disabilities of Students with VISAs
UW-Madison 2009
Other Disability
Temporary Disability
Mobility Disability
Hearing Disability
Brain Injury
ADD/ADHD
0
50
100
150
200
250
Students with VISAs, by Primary Academic Program
(School/College)
College of Letters & Science (L&S)
329
Agricultural and Life (ALS)
40
School of Human Ecology (HEC)
38
School of Education (EDU)
37
College of Engineering (EGR)
27
School of Business (BUS)
14
School of Nursing (NUR)
11
School of Law (LAW)
9
Division of Continuing Studies (DCS)
8
School of Pharmacy (PHM)
8
School of Medicine (MED)
5
School of Veterinary Medicine (VET)
4
Institute for Environmental (IES)
3
TOTAL:
Note: Includes students with current VISAs enrolled for Spring 2008 as of 4/25/2008
533
SWD - Technology use and barriers
What UW-MADISON
Students with Disabilities (SWD) ...
tell us about technologies they use,
and barriers experienced.
CMS / LMS
Survey Respondents
Respondents to Campus Technology Surveys 2009
Campus
SWD
30%
25%
20%
15%
10%
5%
0%
Similar response representation for both populations
Technology Ownership
Information Technology Ownership 2009
Campus
SWD
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Desktop
Computer
Laptop Computer
Handheld Web
Device
Cell Phone
Portable Storage
MP3 Portable
Device (flash
Music/Video
drive, etc.)
Player
Both populations own (enjoy and use) Technology
Survey Respondents - Cell Phone or Handheld
UW-Madison Student Use of Cell Phone or Handheld
(to send and receive text message)
Overall Campus
88%
SWD
84%
0%
20%
40%
60%
80%
100%
Survey Respondents – Use of Handheld
Services Used on Handheld Device
(smart phone, iPhone, Blackberry, Treo, iPod)
SWD
Overall Campus
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Contact list
Calendar /
Schedule
Web Access
Email
Portable Storage
Other
Survey Respondents – Technology USED!
Technologies/Services Used
Overall Campus
120%
100%
80%
60%
40%
20%
0%
SWD
Survey Respondents – Technology SATISFACTION!
Satisfaction w/Specific Technology or Service
Overall Campus
5
4.5
4
3.5
3
2.5
2
1.5
1
0.5
0
SWD
Campus Kiosks
Over 100 Free Standing Computers (Kiosks) in 30 Campus Locations!
Survey Respondents – What students are using technology for in school?
Technologies used for SCHOOL Work
Overall Campus
50%
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
SWD
Survey Respondents – What students are using technology in general?
Technologies used in GENERAL
Overall Campus
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
SWD
Survey Respondents – What students are using technology for school and in general?
Overall Campus and SWD Comparison
Technologies used for SCHOOL and in GENERAL
Overall Campus SCHOOL
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
SWD SCHOOL
Overall Campus GENERAL
SWD GENERAL
Survey Respondents – Campus Computer Labs
Survey Respondents – Campus Computer Labs
Campus Computer Lab Use
75%
80%
70%
58%
68%
66%
60%
Campus Student
50%
Population
40%
Students
30%
w/Disabilities
20%
10%
0%
2009
2008
Registration and Registrar’s On-line Resources
SWD Registrar Online Resources Used (2009)
90%
83%
67%
51%
50%
2%
2%
NEW in 2009! – Scholarship Application - online application is for
UW-Madison students who plan to be enrolled 2010-11 academic year.
1%
Survey Respondents
ALL Students at UW-Madison
own,
like, and
use technology!
in high percentages, and
those percentages are growing!
Web-based - SWD use and barriers
Web-based
88% have courses that use Web-based
22% have experienced access barriers
Access barriers identified:
- Videos were not captioned
- Transcripts for audio files were not provided
- Could not enlarge text (PDF’s and Web pages)
- PDF’s saved as image files
CMS- /Animated/moving
LMS
text with small font
Desire2Learn (Courseware) barriers
D2L
Library
- Videos
used were not captioned
- Videos & audio used were poor quality
could not see or hear
- PowerPoints not readable
didn’t use the notes section
- Text on page would not center when printing
- Navigation confusing
- Could not upload material consistently
- Crashes, slow performance issues
Major Challenges for SWD @UW-Madison
1. Captioning & Transcripts
2. PDF’s
3. PowerPoints
Video Use and Higher Education
Professors and students are hungrier
than ever to use video in the
classroom and in their research, but
they still have trouble getting the
materials they need.
White paper "Video Use and Higher Education:
Options for the Future.”
“Video Use in Higher Education” http://tinyurl.com/m7xxwx
Video Use Trends
• Internet users online video viewership
up 34% from Nov 2007-2008
• Every minute 13 hours of video is
uploaded to YouTube
• Age is not a factor – everyone is
partaking
• Soon, more people will access the
Internet through mobile devices than
through desktop computers
“world beyond words”
Our cultural shift today – from book
literacy to screen fluency where video
is the new vernacular – a “world
beyond words” where television,
movies, and the audiovisual work will,
like books, find themselves with tables
of contents, indexes and abstracts,
rendering them searchable to the
minute if not the second ...
Faculty Video Use Anticipated
Americans Who Use Captioning
- 4th airports
- 3rd sports bars
- 2nd gyms
- 1st: couples in the bedroom when one
wants to sleep and the other wants to watch
TV
Captioning - History
First experiments with steno
machines
First open captioned TV
programs
1950ies - used for translating foreign
languages
1972 - Julia Child’s “The French Chef”
1973 - Rebroadcasts of ABC News
First Line-21 TV closed
captioning system developed
1976 - by the FCC
First real-time closed
captioning program
1982 - ABC “World News Tonight”
Law mandating all TV’s
over 13” have built-in
decoder
1993 - Congress passed the
“Television Decoder Circuitry Act”
Captioning & Transcripts – Other Benefits
1. Searchable
2. Students reviewing concepts
3. Studying in noisy environments
4. International Students
5. Children learning to read
6. Not disturb others
7. Technology audio problems
8. More . . .
Case Study at UW-Madison
• Large on-line class
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–
–
Lectures
Readings
Quizzes
Videos (26+)
Case Study at UW-Madison
• Faculty notified that Deaf or HH
student(s) will be enrolled in class
• Course converted to on-line
• 26 videos
University of Wisconsin-Madison
World Caption Tool
. . . to the Rescue
Captioning
Brian Deith, UW-Madison
helped create the Digital Academic
Television Network (DATN), which lets
campus users watch live television on
their computers
designed the controller for the DATN
(Digital Academic Television Network)
and has
developed a way to transform closed
captioning from digital television
signals to text, allowing researchers to
search and archive this trove of
information
Captioning & Transcripts – Basic Types
Postproduction (Off-line) : Captions
created and added after a video segment
has been recorded and before it is aired or
played.
Real time (on-line): Captions created and
displayed at the time of program origination.
Hours to do the captioning
Transcripts were checked for
accuracy when received
Transcripts added to videos
Timing of transcript
(synchronization) adjusted
Review for accuracy and cross
platform
Total hours to caption files:
4 to 1
(4 hours
for 1 hour
video)
Getting Transcripts - Enablr
20.6MB 2020bigger.wmv - 9 min
20.1MB 2020eating.wmv - 9 min
30.0MB abcirrad.wmv - 13 min
5MB baldo.wmv - 7 min
8MB beefpack.wmv - 8 min
etc.
etc.
___________________
$173
Total: 26 + videos = 4 hours
Some videos had transcripts, because
they were produced locally
173 minutes were sent to Enablr.com
How Files Were Accessed
World Caption Demo
World Caption Video available at:
http://www.doit.wisc.edu/accessibility/video/
NEXT STEPS
Campus Media Captioning Solution
a means for capturing, obtaining
transcripts, captioning and publishing
classroom lectures, public speeches,
video and audio resources over the
web, DVD, etc.
http://www.doit.wisc.edu/accessibility/captionPilot.asp
Resources
• DoIT Web Accessibility Videos
http://www.doit.wisc.edu/accessibility/v
ideo/
• Knowledgebase (Help Desk)
http://kb.wisc.edu/helpdesk/
• Alice Anderson
alice.anderson@doit.wisc.edu
Survey Respondents
eTEACH
• Flash based multimedia application
that delivers PowerPoint presentations
that are synchronized with audio
and/or video. Presentations are made
accessible through captions and also a
screen reader output of the
presentation
About eTEACH, including demos
eTEACH Example
The Storyteller
http://africa.wisc.edu/thestoryteller/