Sistem Informasi Enterprise Pertemuan 1 Dasar-dasar Sistem Informasi dalam Bisnis : • Overview • Perbedaan antara SI dan TI • Perbedaan antara data, informasi dan knowledge • Komponen dan proses dari SI • Proses bisnis dalam enterprise Pertemuan 2 Persaingan dengan Teknologi Informasi • 5 kekuatan dalam persaingan • 5 strategi dalam persaingan • Beberapa strategi dan karakteristik dari virtual company • IT dapat merubah persaingan dalam dunia bisnis • Peran jaringan SI dalam perusahaan : 1. memungkinkan perusahaan untuk berkoordinasi dengan perusahaan dengan jarak yang jauh 2. Transaksi pesanan pembelian, dan pembayaran dapat dilakukan secara elektronik sehingga mengurangi ongkos produksi dan jasa dari luar perusahaan 3. terbentuknya efisiensi dan hubungan baru antara organisasi, pelanggan, suplier, dan menata ulang batasan organisasi. Contoh perusahaan digital • Amazon.com • Wal-mart Perusahaan TOP 1000 di Dunia No Nama Perusahaan Market Value (Billion of US Dollars) 1. Microsoft $407.22 2. General Electric $333.05 3. IBM 214.81 4. Exxon 193.92 5. Royal Dutch / Shell Group 191.32 6. Wal-Mart Stores 189.55 7. AT&T 186.14 8. Intel 180.24 9. Cisco Systems 174.09 10. BP Amoco 173.87 Peringkat Nama Perusahaan Market Value (Billion of US Dollars) 20. America Online 129.07 37. Dell Computer 87.34 38. Nokia 87.20 39. Daimlerchrysler 86.87 91. Sun Microsystems 46.08 93. General Motors 44.82 102. Compaq 40.27 105. Boeing 39.35 122. Oracle 35.72 148. Yahoo! 29.45 220. Ebay 21.40 254. Amazon.com 18.91 306. Priceline.com 16.09 944. Lycos 3.34 Top 200 Emerging-Market Companies di Indonesia Peringkat Nama Perusahaan Market Value (US $ Millions) 63 Telekomunikasi Indonesia 4479 77 Gudang Garam 3812 145 Indah Kiat Pulp & Paper 2454 167 Indonesian Satellite (Indosat) 2122 188 Indofood Sukses Makmur 1871 • Sistem informasi strategi adalah – Merupakan bagian dari sistem informasi – Menggunakan IT untuk membantu kinerja dari suatu organisasi • Meraih keuntungan dalam persaingan • Mengurangi kerugian dalam persaingan • Menemukan strategi enterprise lain yang objektif 5 Kekuatan dalam Persaingan Bargaining Power of Suppliers Threat of New Entrants Rivalry Among Existing Competitors Threat of Substitutes Bargaining Power of Customers 5 Strategi dalam Persaingan • • • • • Cost Leadership Differentiation Strategy Innovation Strategy Growth Strategy Alliance Strategy 1. Cost Leadership – – – – Mengurangi biaya produksi Membantu suppliers atau customers mengurangi biaya Meningkatkan biaya bagi para pesaing Example, Priceline uses online seller bidding so buyer sets the price 2. Differentiation Strategy – Deveslop ways to differentiate a firm’s products from its competitors – Can focus on particular segment or niche of market – Example, Moen uses online customer design 5 Strategi dalam Persaingan 3. Innovation Strategy – Find new ways of doing business • Unique products or services • Or unique markets • Radical changes to business processes to alter the fundamental structure of an industry – Example, Amazon uses online full-service customer systems 4. Growth Strategy – – – – Expand company’s capacity to produce Expand into global markets Diversify into new products or services Example, Wal-Mart uses merchandise ordering by global satellite tracking ABCDE –Assesment = as is, situation –Baseline = gaps, PPF –Component = misi & visi –Down to specific = performance measure –Evaluate = review progress, actions 5 Strategi dalam Persaingan 5. Alliance Strategy – Establish linkages and alliances with • Customers, suppliers, competitors, consultants and other companies – Includes mergers, acquisitions, joint ventures, virtual companies – Example, Wal-Mart uses automatic inventory replenishment by supplier Strategi yang lain • Lock in customers and suppliers – – – – And lock out competitors Deter them from switching to competitors Build in switching costs Make customers and suppliers dependent on the use of innovative IS • Barriers to entry – Discourage or delay other companies from entering market – Increase the technology or investment needed to enter Strategi Lain (lanjutan…) • Include IT components in products – Makes substituting competing products more difficult • Leverage investment in IT – Develop new products or services not possible without IT Apa itu Virtual Company? • A virtual company uses IT to link – People, – Organizations, – Assets, – & Ideas • Creates inter-enterprise information systems – to link customers, suppliers, and competitors Karakteristik Virtual Company • Use of internet & IT provide computing & communications resources • IT enables management of a network of people, knowledge, financial & physical resources • Takes advantage of rapidly changing markets