ENTREPRENEURSHIP WRITTEN EVENT Tumbling Tots Skyline DECA Skyline High School 1122 228TH Avenue Southeast Sammamish, WA 98075 Chris Johnson Emily Whan January 2010 Table of Contents I. EXECUTIVE SUMMARY .........................................................................................................1 II. INTRODUCTION ......................................................................................................................2 III. ANALYSIS OF THE BUSINESS SITUATION ......................................................................3 A. Self-analysis ........................................................................................................................3 B. Trading area analysis ..........................................................................................................5 1. General data: geographic, demographic, economic ........................................................5 2. Competitive data: present competitors (listed and briefly described), competitive advantages and disadvantages of the proposed business ............................................................................6 C. Market Segment analysis ....................................................................................................8 D. Analysis of potential locations............................................................................................9 IV. PLANNED OPERATION OF THE PROPOSED BUSINESS/ PRODUCT/ SERVICE .......10 A. Proposed organization ......................................................................................................10 B. Proposed product/service ..................................................................................................12 C. Proposed marketing strategies ..........................................................................................16 V. PLANNED FINANCING .........................................................................................................20 A. Projected income and expenses ........................................................................................20 1. Projected three-year cash flow ......................................................................................21 2. Projected three-year profit/loss statement.....................................................................22 3. A brief narrative description of the planned growth of the proposed business, including financial resources and needs ................................................................................................23 B. Proposed plan to meet capital needs .................................................................................23 1. Personal and internal/external sources of financing .....................................................23 2. Plan to repay borrowed funds or provide return in investment to equity funds ...........24 VI. CONCLUSION .......................................................................................................................24 VII. BIBLIOGRAPHY ..................................................................................................................24 VIII. APPENDIX ...........................................................................................................................26 I. EXECUTIVE SUMMARY Tumbling Tots is a business centered on introducing children to the sport of gymnastics, and providing children with valuable physical, mental, and social skills through gymnastics. Premium instruction will be provided at fair prices, and will take place in a nurturing and low-pressure environment with specialized attention given to each child. With few businesses alike to Tumbling Tots, the services we provide are new and unique and will prove to be very profitable. Mission Statement Target Market To provide toddler through elementary school aged children with safe, exciting, and high quality gymnastics instruction at a convenient location; allowing each child to grow as a person, both mentally and physically. Toddler through elementary school aged children, with parents living on the affluent greater eastside (specifically Sammamish), who are looking for fun, safe, and educational activities for their children to participate in. Financial Request: $70,000 Bank Loan, with 50,000 dollars of contributed owner’s funds (25,000 each) Types of Services: 1) After School Classes and Classes w/ Transportation: Children will partake in specifically planned out classes shaped by their needs, wants, and ages, aimed to teach them the basics of gymnastics. For an additional fee children will be picked up from their schools and dropped off at Tumbling Tots by our safe and trained van driver. 2) Saturday Private lessons 3) Special Events Rental 4) Summer Camp Competitive Advantage Problem Proposed Solution Available Opportunities: No gymnastics facility shaped Establish a facility that is unique to the Many new customers and potential for specifically for children in area, and provide an easily accessible future growth as our reputation and Sammamish location for parents and children expertise grows. We will be the only business of our kind, meaning no direct competitors that are exactly alike to our business. Inconvenient for parents to Offer a one of a kind service; the This service will attract a large amount leave work and pick up child option of having your child picked up of business to our facility. People will from school, then drop them at directly from school by our choose our business over others due to the gym professional and safe van drivers, and this helpful and practical service brought to Tumbling Tots. Lower quality services for Tumbling Tots provides the highest Parents will feel that they are receiving higher prices, and less quality of instruction, and the cleanest, a great value for their money.This could individual attention top of the line facilities. Each lesson increase our reputation within the plan is specifically shaped around the community and also strengthen needs and wants of that certain child. relationships with clients. Cash Flow Sales and Profits $800,000 $150,000 Sales $600,000 $100,000 $400,000 $213,840 $50,000 $256,608 $333,590 $200,000 $0 Nov Sep Jul May Mar Jan Nov Sep Jul May Mar Jan Nov Sep Jul May Mar Jan10 $0 2010 2010-2012 Continuously positive cash flow throughout first 3 years of operation 2011 40% 35% 30% 25% 20% 15% 10% 5% 0% -5% -10% 2012 Profitable in the first year; consistently improving profit and sales as traction is gained 1 Profit $200,000 II. INTRODUCTION Tumbling Tots will be a unique gymnastics orientated facility located on the Sammamish Plateau specializing in after school classes, but also providing Saturday lessons, summer camps, and facility rentals. This business will provide preschool through elementary school aged children with an opportunity to take part in recreational gymnastics training centered in a structured, but fun environment. Children will learn the basics of low level gymnastics, as well as taking part in activities that will develop team work, social skills, motor skills, and hand eye coordination; all essential abilities that contribute to a child’s growth. The gym will also supply each child with a nutritious and well balanced snack before the end of their class. Parents are welcome to drop their kids off after school, or for an extra fee a van is available to offer transportation from the child’s school to the gym. Our Mission: To provide toddler through elementary school aged children with safe, exciting, and high quality gymnastics instruction at a convenient location; allowing each child to grow as a person, both mentally and physically. In order to successfully run this business, well trained and experienced coaches will be critical. All of our employees must be certified in CPR/First Aid to ensure the safety of all the children within our program. Also, prior gymnastics experience and a background with children is required. Employees will be responsible for creating and organizing interactive lesson plans that will engage both the child’s body, and mind, as well as offering the highest quality of supervision. Due to the lack of gymnastics facilities on the Sammamish Plateau, Tumbling Tots will give Sammamish families a chance to enroll their children in beginning gymnastics classes that take place in a close and convenient location. Tumbling Tots will be a moderate sized business 2 partnership looking for future expansion and growth, but will supply personalized care for each child and will build strong relationships with its clients. Advisors/Mentors: BJ Sherman: Mr. Sherman, our DECA advisor, has been teaching business classes for 11 years at Skyline High School. He has experienced and worked in the real business world, and has a strong background in accounting. Mr. Sherman will be a very helpful resource to have due to his knowledge and expertise surrounding the DECA events and competition. He knows what a great paper must have to be successful, and will give us useful tips and advice to help create a well written paper. Jim Johnson: Chris’s dad graduated with a degree in Business from the University of North Dakota, and has a Master’s Degree in Business from St. Thomas. He now works a successful sales manager and has many years of experience in the business field. He also helps us brainstorm original and creative ideas for our business; and inspired us to create a business that incorporated our interests and passions. III. ANALYSIS OF THE BUSINESS SITUATION A. Self-analysis Our business background has involved education through classes and experiences through working in real business environments. We have both been involved with gymnastics for the majority of our lives. Emily participated in the gymnastics program throughout middle school, and has been on the Skyline High School gymnastics team for two years. Chris has competed in high level competitive gymnastics since the time he was 8 years old. Our combined knowledge of the workings of the gymnastics world will give us a heavy advantage when creating a business concerning this area. 3 Chris has had hands on experience working in a business similar to the one we are developing. He has worked at Emerald City Gymnastics Academy, a profitable business, for the past five months, and taught gymnastics classes for the younger aged children. He has witnessed how their business operates and the techniques they use to keep their business thriving. This experience will prove to be very helpful and useful to us because he has been involved with a similar business. Also, we are both currently enrolled in the International Baccalaureate Business class at Skyline High School, a college level course. This class focuses on the basics of accounting, financing, marketing, and the operations of a business. We are learning things like how to create financial statements, how to effectively run a business, and how to analyze business failure and success. These are necessary skills that are essential for a business to run smoothly. Our combined business strengths include math and computing skills, responsibility, organization, and creativity. Math and computing skills are very useful for the areas of a business including marketing, finances, and accounting. We both have a very strong sense of responsibility which will help us build good credit with the bank and other stakeholders. We will also develop good relationships with our customers due to our sense of responsibility towards the safety and well being of their children. This is a very critical part for our business since we will be starting from scratch and will need to establish a good reputation within the community. With organization, we can keep a close eye on where our money is going, and also keep track of when and to whom payments need to go to. Lastly, having creativity will allow us to come up with unique ideas that will draw in customers and set our business apart from others. One our major business weaknesses are that we have never had experience starting up or running our own company. Even though we have had experience working in businesses and have 4 learned many things involving the functions of a business, we have never managed a real world business before. We are confident in our abilities, but opening this business will be a learning process considering that we have some areas lacking expertise. Gymnastics has been a large part of both childhoods, so we have a passion for creating this business because we want to provide children with the same positive role gymnastics played in our lives. This is the most important quality that we have and it will drive our success. We are excited about starting this business, and this will transfer over to the high quality services we provide. Although we will be taking a big risk by starting up this company, we both believe that we possess the qualities and skills to ensure that our business expands and becomes profitable. B. Trading area analysis 1. General data: geographic, demographic, economic Tumbling Tots will be located in the city center of the Sammamish Plateau, in Sammamish, Washington which is located in close proximity to many schools, neighborhoods, and shopping centers. The city Sammamish is located approximately 18 miles East of Seattle1. To the West of Sammamish are the cities of Bellevue and Redmond, and directly South is the city of Issaquah1. Sammamish is an upscale community with an average family household income for of $104,356, which is over twice the average income for the whole state of Washington2. In 2009, Sammamish was voted the 12th best place to live in the nation by CNN Money, and attracts many people with high paying jobs due to the surrounding job opportunities coming from local companies like Microsoft, Starbucks, and Boeing. Many families with young children are attracted to Sammamish due to its top rated school districts. Issaquah School District 1 2 http://maps.google.com/ http://www.trulia.com/real_estate/Sammamish-Washington/community-info/ 5 is ranked at 6th out of 212 in the state, and Lake Washington School District coming in 8th 3. Both districts have schools located in Sammamish. The population of Sammamish is 34,104 people, with 11,131 households and 9,655 families4. 2. Competitive data: present competitors (listed and briefly described), competitive advantages and disadvantages of the proposed business Gymnastics East is a competitive gymnastics facility located in Issaquah, WA. Its major strength is that it is a well established business already, with a well known reputation. It also provides a variety of service like recreational training, competitive teams, and cheer team training. However, Gymnastics East targets a different market then Tumbling Tots; they are more focused on upper level gymnastics training, and older customers. Also, The Little Gym is another competitor located in downtown Issaquah, WA, and is going to be the largest competitor to our business, Tumbling Tots. Some of their strength is that they are a large scale business with 300 locations in 21 different countries. They focus on 12 months-12 year old children which are our same target market, and they have a reputation for being a highly regarded child gymnastics facilities. They also have very organized and well set up lesson package that provide a variety of class, which is an advantage. A disadvantage is that they do not provide transportation from schools to the gym, which is what will set our business apart from theirs and make it unique. Also, the location is a disadvantage because parents on the Sammamish Plateau have to drive far out of their way and through many busy areas in order to reach a facility for their children. Starting our business in Sammamish will bring in many customers and new clients since there are no facilities similar to Tumbling Tots in Sammamish. Not only gymnastics facilities our competitors to our business; all other activities a child could do are considered competitors. 3 4 http://www.schooldigger.com/go/WA/districtrank.aspx http://sammamish.areaconnect.com/statistics. htm 6 Below is a table laying out the services, and the advantages and disadvantages of the services our competitors provide. Competitor Gymnastics East5 The Little Gym6 Karate West7 Dance Premier Description Large, competitive gymnastics facility located in Preston, WA, a neighboring city to Issaquah. Services Club gymnastics training Recreational lessons Cheer team training Large franchise with over 300 locations in over 21 different countries. Offers child gymnastics and other programs. Martial arts school with nearly 1000 members, and facilities in Sammamish and Mercer Island An elite, competitive dance studio and dance team located in Sammamish Cheer team training Dance Parent/Child classes Preschool/kindergarte n gymnastics Karate Lessons Teen/ child/ Adult lessons Self defense lessons Dance classes Private dance lessons Competitive Dance team Advantages Targets the high expense, time consuming world of competitive gymnastics Is well established and has a good reputation in the community Profitable Offers a wide variety of unique services Large company with lots of capital and sources of finance Disadvantages Mostly services the upper age range of children and teens High Prices Inconvenient location Large business so not very personalized High Prices Inconvenient location Does not specialize in one specific area of expertise Known across the nation as one of the best Top of the line facility Well established Already gained stability and traction Well established and already profitable Appeal to children very serious about dancing High quality instruction Passionate owners/instructors High prices Less focused on education and development, more on skills Already introduced into the community, so not much potential for growth Only services children from 714 years old Higher pressure environment Small facility, with less space In order to more deeply display the strengths and weaknesses Tumbling Tots has in comparison to its competitors, we have created a SWOT analysis table (See Appendix B). The 5 www.gymnasticseast.com http://www.thelittlegym.com/Pages/default.aspx 7 http://www.karatewest.com/programs.shtml 6 7 most prominent strength of our business is the prime location, which will bring in many customers and more profit. Also, our high quality instruction and strong relationships with our clients is a major strength. A potential weakness is the slightly higher prices we charge compared to other possible activities; only because gymnastics is a very expensive sport. Although the prices are more, we believe that both the quality of instruction we offer and the value for the customer’s money is much better than our competitor’s. C. Market Segment analysis Tumbling Tots will target the children ranging from toddlers to elementary school aged, with parents living mostly in Sammamish, but also in the surrounding areas of Issaquah, Bellevue, and Redmond. Sammamish has a population of 34,104 people, and below is a segmentation chart, breaking up the different percentages of age ranges within this population. Segmentation Chart 2.39% 2.43% 1.28% 0.28% 0 to 14 years 4.26% 15 to 19 years 20 to 24 years 28.08% 17.97% 25 to 34 years 35 to 44 years 45 to 54 years 7.36% 55 to 59 years 60 to 64 years 22.02% 11.16% 2.78% 65 to 74 years 75 to 84 years 8 As shown by the arrow and chart above, our target market falls within the 0-14 year old age range. After careful consideration, we have realized that focusing on this age group to provide our services to will be the most successful and profitable for our business. As more families with children move into Sammamish, our business will have the opportunity to grow and expand. We will shape our programs and services to fit the needs and wants of these aged children, and to appeal to their parents. Within the city boundaries of Sammamish there are nine different elementary schools servicing children in grades k-58, offering many opportunities for parents to take advantage of our transportation service offered to take children from school directly to the gym (See Proposed Services Chart on pg 16). Also, after careful research we have set our prices so they will appeal to both the working class and higher class families with children of these ages. Sammamish has a very high average income level; so many parents will be willing to pay the extra amount of money to give their children this experience. D. Analysis of potential locations In order to determine what location was best suited for Tumbling Tots, we took into account factors like the price of renting a space, how many elementary schools were located nearby, what the average income level was, how well the location fit our target market, and how frequently the location was visited. Also, here are some other steps we took before choosing a location9: 1. Choose a particular location or community and research if it contains your target market 8 9 http://www.trulia.com/real_estate/Sammamish-Washington/schools/#ofschools http://www.starting-a-smallbusiness.com/business-location.html 9 2. Consider other specifics of the location like cost, security, traffic patterns, competition, interior and exterior design, zoning laws, and the locations past. 3. Scout out possible locations in the desired area 4. Make contact with the owner of the space and negotiate terms of the lease or rent, like price and how long the rent will last for After much discussion, we decided that the city of Sammamish would be the best place to start up Tumbling Tots. It is highly populated with many families and is also nearby to many elementary schools and preschools. The cost for renting a space in this area is fairly high compared to other areas, but the average income is also very high in comparison, so people will be more willing to spend extra money. Other external factors that could greatly affect our business, but are beyond our business’s control were also considered in the PESTLE analysis (See Appendix E).Our target market also makes up a very high percentage of Sammamish’s total population. Specifically, our gym will rent out a shop located directly in the center of downtown Sammamish, right across the street from the shopping center of Saphron. This is a heavily and frequently visited area, home to many popular shops, restaurants, and grocery stores, like Safeway, Jamba Juice and Taco time. It is also in close proximity to many developments, neighborhoods, and apartment complexes, bringing in many customers. We will rent out a 3,000 sq. foot space, for 3,000 dollars per month, totaling at 36,000 dollars per year. IV. PLANNED OPERATION OF THE PROPOSED BUSINESS/ PRODUCT/ SERVICE A. Proposed organization After research on the advantages and disadvantages of the various types of ownership structures we have decided that Tumbling Tots will be a general partnership business. In a general partnership all profits and liabilities are shared between the partners depended on the 10 partnership agreement that is written up. This states that all proprietors will have equal rights and voice within the business and the contract must be signed by all partners. Profit and debts will also be distributed equally between all partners. Partners will have exclusive control over the business, and will also be awarded with an annual salary (See Salary Table on pg. 14). Here is a chart highlighting the advantages and disadvantages of a partnership. Partnership Table10 Advantages Shared decision making Losses shared between partners More privacy and less legal formalities then corporate organizations Partners can specialize in different areas of management Additional capital injected by each partner Disadvantages Profits are shared Unlimited liability Unable to raise capital by selling shares All partners are bound to a decision made by any one of them Arguments, falling outs, or disagreements between partners due to differences in opinions, causing conflict After discussion, we found that the advantages of a partnership outweighed the disadvantages, since we will be able to overcome the disadvantages within our control. We know that we work well together from previous experiences and that our partnership in this business will have a positive impact. After deciding on how the business would be owned, we took the basic steps for starting a business as follows11: 1. Researching and picking a location *we chose Sammamish because there are no other businesses alike to it on the plateau, and it would provide us with the most customers 2. Negotiate terms of lease for the specific location with the owner 3. Send in an application for a certificate of occupancy and a business license *both legal formalities necessary to start up our business 4. Purchase necessary fixed assets 5. But other inventory, current assets 6. Hire employees 10 11 http://www.residual-rewards.com/business-partnerships.html http://www.business.gov/start/start-a-business.html 11 7. Begin promoting our business through our promotion plan (see tables on pg. 17 -20) Below is a chart is the planned organization of the “Tumbling Tots” staff, laid out in a staffing organization chart. This shows the employees we need to hire, and also who answers to whom in the business. Organization Chart Owner 1 Owner 2 Owners Assistants/Front Desk Help Program Director Coaches Van Driver Cleaner Brief Job Descriptions: Owners (Emily and Chris): The owners have a wide variety of responsibilities. They are in charge of managing the business and making sure that it is financially heading the right direction. They are in charge of making all decisions on behalf of a business. They are also responsible for hiring high quality employees who will help contribute to the company. Similar to hiring power, they also have the power to fire any employees they feel are not doing their job within the business. They are responsible for managing the company’s money and capital, future 12 investments, marketing and promotion plans, and what the profit from the business will be used on. Program Director (1): The program Director will create unique and fun lesson plans every week in order to provide new experiences for the children and to offer a wide variety of activities. They are in charge of all the specifics of the classes on a specific day, and must write down what will be taught and done in each class. They will come in for five hours every week to talk with owners, and to train coaches on the lesson plan for that week. Owners Assistant/Front Desk Help (2): The main role of this position is to help assist owners and deal with children’s parents directly. This person is in charge of enrolling gymnasts in the classes that are proper and fitting for them. This person is here to answer any questions or comments parents and children have, and also respond to complaints. They will also collect the tuition from the parents of the children, keep track of the calendar and other important documents, and file away important information. This person will coordinate with the coaches if any changes in a particular class occur. Coaches (4): The key role in running a successful gym is providing good quality gymnastics coaching. These individuals must be good with children and have a passion for teaching. They must have prior gymnastics experience of some kind, and focus heavily on the happiness and ability of each child while heavily focusing on the safety and well being of the child. Safety comes first, so all coaches are required to be First Aid/CPR certified before being hired. Each coach will push each child to work hard and become the best gymnast, and the best person they can be. The ideal coach could be as young as a junior in high school and as old and/or experienced as coaches come. 13 Cleaners (2): A clean gym is one of the most important qualities in running a successful gymnastics business. Parents will feel more comfortable leaving their child in a clean facility, and children will be more at home in a bright, shiny area. A well kept up gym also adds to the general positive appearance and ambience of the business. In gyms, sanitary equipment is essential in order to prevent the spread of disease and sickness. The responsibilities of this position are to clean and sanitize all gymnastics equipment twice a week, sweep and clean floors bathrooms, tidy up gym equipment, and take out trash. Van Driver (1): Van drivers will be in charge and responsible for the transport of children from their schools to the gym every weekday between 2pm and 3pm, and to make sure they arrive at the gym safe and sound. All van drivers must know their way around Sammamish and neighboring towns. To ensure the safety of our client’s children, all van drivers must pass a background check, a drug test, a driving safety test, and must have graduated from high school. They must be prompt and on time to all school pickups, and must be highly recommended and responsible. They must love kids as well. Featured below is a table highlighting how much each position will be paid per hour and per year and the taxes that will be put in place on these salaries: Position Owners Front Desk/ Owners Assistant Program Director Coaches Cleaner Van Driver Totals Annual Salary Expenses Table Monthly Payroll Rate Per hour Hours Per month Expense N/A N/A $4,000 $10 $12 $10 $9 $10 N/A 144 20 144 16 20 N/A 14 $1440 $240 $1440 $144 $200 $7,464 Annual Payroll Expense $48,000 $17,280 $2,880 $17,280 $1,728 $2,400 $89,568 Payroll Taxes and Benefits Table Cumulative Payroll Tax Rate12 Position Owner Front Desk/ Owner’s Assistant Program Director Coaches Cleaner Van Driver Salary 9% 9% 9% 9% 9% 9% Totals $48,000 $17,280 $2,880 $17,280 $1,728 $2,400 Total Salary Burden $4,320 $1,555 $259 $1,555 $156 $216 $8,061 This will factor into our payroll expense which is one of the larger expenses in any business, but the gains from our well trained and top quality employees will be worth the expense and will lead to further profit. If employees are paid and treated well, they will work harder and perform better. B. Proposed product/service Tumbling Tots will be open Monday-Friday from 2pm-8pm, open Sunday from 8am to 2pm, and closed Sundays. Our goal is to offer classes and lessons that are convenient for a parent to get their children to without having to take time away from work or other responsibilities. We also aim to provide interesting, but also educational classes that will please both the children and parents of the children. We will offer summer camps in the summer, after school gymnastics classes, and Saturday recreational gymnastics lessons. Also, we will rent out our facility for the use of special events like birthday parties. All of our classes will be broken up into different age groups and experience levels, but here are the general descriptions of the services, and the prices that they will be offered at: The Cumulative Payroll Tax Rate includes the employer’s portion of Social Security (6.2%, limit $97,500), Medicare (1.45%, no limit), and State Unemployment (.2%), plus an estimate for Federal Unemployment (.8%, limit 7,000) and Workman’s Compensation. 12 15 Proposed Services Table Service After School Gymnastics Classes After School Gym Class w/ Transportation Recreational Gymnastics Lessons Special Event Rentals Summer Camp Description These classes will be our main service offered. Children will partake in classes depending on their age and experience level. They will be taught the basics of gymnastics through hands on learning and great coaching. Each lesson plan is specifically planned out and shaped by the children’s needs, wants, and age. Education and the development of critical motor skills will also be incorporated into the lesson plans through dances, songs, and various exercises. Children will be able to run around on padded floors and walls, try out the balance beam, play on rings and bars, and jump into a foam pit. A healthy snack will also be provided. Our package includes three classes per week. Same as described above, but for an extra fee with the added benefit of transportation in our bus driven by a safe and trusted employee. Children are picked up from school and dropped off at the gym until the parents are free to come and pick them up when their class is done. These lessons are offered once a week for children wanting to take more in depth gymnastics lessons through private lessons, or smaller group lessons. Same activities as in the After School Class, but more focused on building the foundations of a competitive gymnast. Faster paced learning environment. The facility will be rented out to private parties and special events for things like birthday parties, or other celebrations, and to teams or large groups who want the gym to themselves. During the summer, weekly summer camps will be offered for children of all ages. They will be dropped off by their parents at 8am and be picked up around 4pm at the end of the day. A lunch, snacks, and drinks will be provided or the child can bring their own lunch. Gymnastics and having fun will be the main focus of the camp, but arts and crafts activities and other fun games will also be incorporated. At the end of the week the children will out on a mock “gymnastics meet” to show their parents what they have learned. Days and Times Offered Price Monday-Friday 2pm-8pm $200 per. month (3 classes a week) Monday-Friday 2pm-8pm Saturdays 8am-2pm $270 per. month $20 per. 1 hour lesson Saturdays 2pm-11pm and Monday-Friday 8pm-10pm July and August Monday-Friday 8pm-4pm $50 per. hour $400 Per. Week C. Proposed marketing strategies Tumbling Tots will use a marketing strategy focused heavily on promotion and community awareness. We believe that if our business builds a good relationship with the surrounding community, people will begin to trust our company and its employees; bringing in more customers. We have created a calendar by month of promotions with the goal in mind that we will gain attention from the public by hosting/ being a part of annual events. We want to 16 extend a hand to the public and grab their attention through exciting and entertaining events. Below is a chart showing the promotion events we will be putting together: Yearly Promotion Plan Month Promotion Direct Cost Month Promotion Direct Cost January February March April May June New Year’s Party N/A N/A Easter Egg Hunt N/A N/A $600 $0 $0 July August September 4th of July BBQ N/A N/A $500 $0 $0 $200 October Salmon Days Booth $800 $0 $0 November December N/A Holiday Party $0 $500 Although these promotional events will cost us money with no direct income in result, they will get the word out about Tumbling Tots and provide us with more profit later. Here are brief descriptions of what will take place at these events: New Year’s Party: On New Year’s Day, we want to have a party for all the public at our gym. At this holiday party, there will be food and drinks for all the people who attend. Not only will there be food and drinks to go around, but the gym will also be open for people to walk around and admire the facility. Our goal is to have these 75 people tell their friends and family about Tumbling Tots. This event will be free for anyone who wishes to come. The estimated cost of this party is about 600 dollars. Easter Egg Hunt: On Easter Sunday, Tumbling Tots will host an Easter egg hunt for the younger kids. At this Easter egg hunt, we will be showing our dedication towards the youth of the Eastside region. We will provide eggs filled with candy and hide them in and among the gymnastics equipment for 17 the children to find. This will bring in children and parents who may not attend Tumbling Tots regularly to the gym and will likely bring more children to our program 4th Of July BBQ: On the afternoon of the 4th of July, Tumbling Tots plans to host a patriotic themed BBQ at the gymnastics facility. We will provide the food drinks and location of this event, which will be at the gym. The goal of this event is to acquire new clients by opening this event up to the public to attend. The main cost of this event is the food and drinks provided along with the cost of the staff working this special event, totaling at 500 dollars. Salmon Days Booth: Salmon Days is an event in which many families of the Eastside gather on one weekend each year in October to have fun, shop and be entertained. Tumbling Tots plans to set up a booth where there will be give- away items available for children and information on our program for the parents. The main goal of this event is to advertise to the families of the Eastside. There are thousands of people who live near Sammamish who attend this special event each year. The Booth will be set up on both Saturday and Sunday of the Salmon Days weekend. The main costs of this promotion would be the employee running the booth, the booth itself, and the items we give away to the children. Holiday Party: Tumbling Tots will host a party at the gym each holiday season. Not only will food and drinks be provided, but also the gym will be open to the public to explore. We hope to gain clients through hosting this event each year. This would be a great opportunity for children to show their parents what they have learned up close along with bringing new children to gymnastics. The rough cost of this operation is about 500 dollars. 18 Tumbling Tots also plans to use other various methods of advertising other than the events hosted, as described above. We want to use other resources to convey our mission and the availability of our outstanding service towards the community. These methods are not extremely personal so they will advertise our program or upcoming public events as listed above. They will also offer coupons, special deals, and discounts off of monthly tuition and classes. In the chart below, the prices and usage amount of the specific type of marketing is shown. These are some different techniques we will use to advertise our business. Yearly Advertising Plan/Expenses Marketing Tool Newspapers Brochures & Fliers Telephone Directories Yearly Promotion Plan Price Per use Uses Per Year Total Yearly Cost $400 12 $4,800 $75 52 $3,900 $500 2 $1,000 $2,600 1 Total $2,600 $12,300 Tumbling Tots plans to use a wide variety of advertisements to let people know of our location in Sammamish, Washington. We plan to use Newspapers as a place to put ads. Our goal is to target local families so we will mainly advertise in the local newspapers such as The Sammamish Review and The Issaquah Press; two widely read newspapers near the location of our Tumbling Tots. These newspaper ads will be placed in these local newspapers every month. We will also advertise via brochures and fliers, which will contain ongoing news and information about our gym. We plan to put out brochures each month into the local community, and to post fliers on the bulletin boards of local shops. Twice a year we will place an advertisement in the local telephone directory. Our last and most important form of advertising will be the Promotion plan which is spelled out in detail above. All of our marketing strategies 19 will focus on highlighting the uniqueness of Tumbling Tots and what we have to offer to the community of Sammamish, and also our low prices in comparison to competitors. Through this well thought out advertising plan, we hope to gain more customers in the local Eastside region. V. PLANNED FINANCING A. Projected income and expenses The revenue and sales outlined in the below statements come from the Revenue \ Model (See Appendix C). As a service related business, there is no cost of goods sold associated with our revenue. In the following financial statements, the Fixed Asset and Depreciation schedule (see Appendix D), has helped us generate the start-up costs and depreciation expenses of our business. Also, the statements below will be used on a monthly basis to measure and compare actual results, with forecasted results, so we can adjust our actions accordingly. 20 1. Projected three-year cash flow 21 2. Projected three-year profit/loss statement 22 3. A brief narrative description of the planned growth of the proposed business, including financial resources and needs After Tumbling Tots has finished its first year of operation, enough credibility within the area, market awareness, and traction will have been acquired so that sales will amplify significantly in the second year. In the third year of running and operation Tumbling Tot’s sales will be expected to yet again increase due to the growing interest from the community and from our expanding reputation as a top of the line business. Also, in 2011 and 2012 there will be a 3% forecasted inflation rate on the total expenses for our company. If Tumbling Tots is to have a positive cash flow number during its first three years of operation, and in order to establish a successful and thriving business, sufficient capital is a must. Our sources will be a loan from the bank, and also personal funds from the owners that will be invested in to the business. These funds are clarified more in depth in the following section. B. Proposed plan to meet capital needs 1. Personal and internal/external sources of financing As the two owners of Tumbling Tots, both Emily and Chris will invest $25,000 each from our savings into the start up of the business. This will total at $50,000 of cash invested from our personal funds. We are also asking for a $70,000 loan from the bank, which will cover all of the basic start up expenses for the company and also make sure that a positive net cash flow is retained through the first few years of the business. This will also provide us with sufficient working capital to use in the basic operations of Tumbling Tots. If more cash is needed, we as owners will be willing to forgo both of our salaries for the benefit of the company until traction is gained. 23 2. Plan to repay borrowed funds or provide return in investment to equity funds We are requesting a $70,000 loan from the bank with an annual interest rate of 8%, which will be paid back completely over a period of 5 years. Displayed below in detail is the amortization schedule for this requested loan. This table lays out how much principle and interest will be paid annually until the loan has been repaid. Loan Amount Interest Rate Term Start Date $ 70,000 8% 5 years Jan 2010 Summary of Payments & Interest Monthly Payment will be $ 1419.35 Total Interest Paid over Life of Loan $ 15,160.86 Year Begin 2010 Interest Paid in 2010 $5171.38 Interest Paid in 2011 $4186.91 Interest Paid in 2012 $3,120.76 Interest Paid in 2013 $1,966.14 Interest Paid on 2014 $715.66 Payment Schedule for Tumbling Tots Principal Paid Interest Paid Loan Balance $0 $0 $70,000 $58,139.19 $5171.38 $11,860.8 2011 $12,845.26 $4186.91 $45,293.94 2012 2013 2014 Totals $13,911.42 $15,066.04 $16,316.51 $70,000 $3,120.76 $1,966.14 $715.66 $15160.86 $31,382.55 $16,316.51 $15,160.86 $0 VI. CONCLUSION Both of us are confident in stating that Tumbling Tots will be a significant success. Parents will love the unique services that we will provide for their young children. They will see their child grow in their sense of life skills and physical ability. Each child will love to receive 24 their own individual attention as they begin to learn the basics of gymnastics. I strongly believe that Tumbling Tots will thrive for the following reasons: This is a service based so it will avoid any problems with inventory We will go out of our way to meet the specific needs of every child enrolled in our program Demographics also show that there is a significant proportion of the local population that are right in the age range of kids whom we would provide gymnastics lessons to Our program is unlike local gymnastics companies in some of its unique services such as transportation to the gymnastics center from the child’s school, after school programs, and personalized attention. Our location is key. No businesses like Tumbling Tots exist in Sammamish, so people living there and in surrounding areas will take advantage of our close proximity. As displayed above, there are many reasons for this business to be successful. There is room for success and even growth in this start-up-business. This business cannot be successful unless one key element of a loan is provided. We are asking for a $70,000 loan from you, the bank. We as the owners are investing $25,000 of our own funds to support this business that we feel has the huge potential to become flourishing and profitable. I feel that we have displayed enough concrete evidence to prove to you the potential of Tumbling Tots. Please feel free to contact either one of us, Emily or Chris, if you have any questions, comments and concerns. We would appreciate your feedback. I hope you are as excited as we are to watch this business be created, establish itself, and live up to its full potential in the business world. 25 VII. BIBLIOGRAPHY "Business Partnerships Advantages and Disadvantages." Residual-Rewards. Web. 29 Nov 2009. <http://www.residual-rewards.com/business-partnerships.html>. Google Maps. Google, Web. 29 Nov 2009. <http://maps.google.com/>. Gymnastics East USA. Web. 29 Nov 2009. <http://www.gymnasticseast.com/>. "Sammamish City, Washington Statistics and Demographics." Area Connect. Web. 29 Nov 2009. <http://sammamish.areaconnect.com/statistics.htm>. "Sammamish Community Info." Trulia. Web. 29 Nov 2009. <http://www.trulia.com/real_estate/Sammamish-Washington/community-info/>. The Little Gym. Web. 29 Nov 2009. <http://www.thelittlegym.com/Pages/default.aspx>. "Washington State Districts." School Digger. Web. 29 Nov 2009. <http://www.schooldigger.com/go/WA/districtrank.aspx>. "10 Steps to Starting a Business." Business.gov. Web. 29 Nov 2009. <http://www.business.gov/start/start-a-business.html> VIII. APPENDIX Appendix B: SWOT Analysis A SWOT Analysis is a simple, yet extremely useful decision-making tool. SWOT is an acronym for Strengthens, Weaknesses, Opportunities and Threats. I can be used to assess the current and future situation of a product, brand, company, proposal, or decision. This analysis takes into account both internal factors (Strengths and Weaknesses) along with External factors (Opportunities and Threats) that are relevant to the situation being assessed.13 Strengths 13 Have Customer lists Provide quality and reliable service Experienced coaching staff Can serve from existing building Strong management and ownership Unique business Owners with experience in gymnastics Owners have passion for the services Weaknesses Business and Management- by Paul Hoang 26 Limited budget and working capital No direct marketing experience No pilot or trial done yet Do not have a detailed plan yet Slightly higher prices Staff need training Processes and systems are new Reliability of data offered High value for your money Convenient and suitable location Opportunities Gymnastics is a year round sport Could seek good supplier deals Can surprise competitors Could expand and grow Local competitors are not as successful. Could develop new techniques High income level in surrounding areas, so people are more willing to pay for extra activities Many people in the area falling within the target market Plan Predictability Threats Injury liabilities Government interference Retention of key staff critical Market demand Loss of key staff Lack of business experience Unforeseen obstacles (external factors) Economic recession This Analysis shows that the pros outweigh the cons in starting up this business. There are many things that support this business in doing well. There are many factors both positive and negative considered in this SWOT analysis. We as the owners do recognize some factors (external influences), that we have no control over and that may affect our business in both positive and negative ways. Appendix C: Revenue Model In our forecasted financial statements for Tumbling Tots, we have used the “likely” number of people taking advantage of our services because as the owners, we believe that Tumbling Tots will most likely service this amount of people. However, it is important for our business to take into account important changes in the business situation; so we have also included conservative and aggressive approaches as well. 27 Appendix D: Start Up Fixed Asset and Depreciation Model Shown below is a table modeling out the basic fix assets that need to be purchased in order to start up and run Tumbling Tots effectively. Also displayed, is how much each asset will depreciate annually, which will be at the expense of our business. 28 Appendix E: Pestle Analysis Shown below is a pestle analysis, which evaluates the external macro environment in which our business will operate. This analysis shows the factors that our beyond the control or influence of our business, but are important to recognize. Influences Specific Factors Stable local government Advantages Political Rapid Growth (in both business and community) Strategy Response Disadvantages Predictable government moves Low risk High potential revenue Room for growth May not be as open to change Economic Possibility of new competitors May not be able to keep up with growth Social Increasing Cultural diversity New viewpoints Global perspective Rapidly changing technology Faster Less expensive Easier to use Better communication Free market Can operate as wanted Governed by ethics Misunderstood culture Possible language barrier Difficult to keep up with new technology/ software No repercussions for misbehaving competitors Technological Legal Few business regulations 29 Compete within local government restrictions Connect with local government agencies Adapt to current economy Vigorously compete with other businesses Invest in current economy Target and research local diversity and culture Keep up with new technology Use the internet (website) to attract potential customers/ convey information to current customers Know and abide by all regulations and laws Compete Environmental Strong, influential and growing community support Support for local businesses Will also help out customers ethically Get to know customers Network with the community Obviously, the Political, Economic, Social, Technological, Legal, and Environmental factors that have the potential to affect our business will provide advantages that outweigh the disadvantages. For all these factors a specific strategy response will be put into action, allowing us to react to both the positive and negative effects of these factors. 30