Birmingham, Solihull and Black Country AT Pharmacy Key Contacts List Function Payments: Contractor Services Payments: Enhanced Services Performers List & Pharmacy Applications Document Handling & EPS2 Disp. Tokens Birmingham Solihull england.bsbc.payments@nhs.net 01922 603171 Black Country Barbara.pickerill@nhs.net (Black Country contact) Central Support Unit (CSU) Medicines Management Team: Gurjinder Samra - gurjinder.samra@nhs.net 0121 612 3814 01922 603181 england.bsbc.performers@nhs.net england.bsbc.logistics@nhs.net lmurphy5@nhs.net (Lisa Murphy) 01922 603200 rosanna.nolan@nhs.net (Rosanna Nolan – for Drug Tariff) 01922 603168 Returns for Advanced Services All returns / paperwork (eg. MURs, Prem1 & 2 forms, NMS, certificates of conformity, Stoma, AUR, 100Hour Monitoring forms, Pre-Registration Applications) rukia.bibi@nhs.net or sandra.mckoy@nhs.net Pharmacy Team, Birmingham, Solihull & Black Country Area Team, St. Chad’s Court, 2nd Floor East, 213 Hagley Road, Birmingham, B16 9RG Clinical waste: NHS Property kinjal.patel@property.nhs.uk 0121 465 3825 Public Health: Local Authority John Denley John.Denley@birmingham.gov.uk 0121 303 4454 EHC Lynn.inglis@birmingham.gov.uk Smoking Carol.carter@bhamcommunity.nhs.uk or Sally.jones@bhamcommunity.nhs.uk Supervised consumption / Needle Exchange Patient Complaints Myra.holloway@property.nhs.uk 0121 704 8440 Sarah.feeley@birmingham.gov.uk 0121 303 4255 Ian Mather ian.mather3@nhs.net steve.harnett@property.nhs.uk 01902 444 695 Dudley: Karen Jackson Karen.Jackson21@nhs.net Sandwell: Jyoti Atri Jyoti_ Atri@sandwell.gov.uk Walsall: Barbara Watt Wattb@walsall.gov.uk Wolverhampton: Ros Jervis Ros.Jervis@wolverhampton.gov. uk A new single national complaints line for patients as follows: 0300 311 2233 E mail address for complaints england.contactus@nhs.net Address: NHS England, PO Box 16738, Redditch, B97 9PT 1 Birmingham, Solihull and Black Country AT Pharmacy Key Contacts List Function Controlled Drugs Birmingham Solihull Accountable Officer: Alison Tennant Black Country Please email cmcsu.cdlins@nhs.net or phone 07860 784572 Pharmacy Incidents & Concerns For reporting all Non-Controlled Drugs related pharmacy incidents: medication/dispensing errors and general concerns Please email England.medsreporting@nhs.net Enquiries to the NHS England Pharmacy Team Sandra McKoy or Rukia Bibi on 011382 51686 or 011382 51685 Cat Sheil, Primary Care Support Worker: catherinesheil@nhs.net Janet Smith, Primary Care Support Officer: janet.smith34@nhs.net Brian Wallis, Assistant Contracts Manager: brian.wallis@nhs.net Michelle Deenah, Primary Care Contracts Manager: michelle.deenah@nhs.net Smartcards (RA organisation code Q54 – Birmingham, Solihull & Black Country Area Team) Electronic Prescription Service (Also Smartcards for EPS) Safety Alerts (Stolen/Lost Prescriptions) IT Helpdesk Dudley & Sandwell: cmcsu.ictservicedesk@nhs.net 0121 411 0411 martin.pitcher@nhs.net 07792 772162 lyndsey.pitt@nhs.net 0121 612 1470 Walsall: barbara.yates@walsall.nhs.uk 01922 603 143 Wolverhampton: Application Team 01902 444 477 Dudley: IT.helpdesk@dudley.nhs.uk 01384 322 000 Sandwell: lyndsey.pitt@nhs.net 0121 612 1470 Walsall: paul.gnosill@walsall.nhs.uk 01922 721172 (ext. 7158) Wolverhampton: To be confirmed, queries to Application Team in first instance Glen Ward 011382 51789 Safety Alerts sent via emails will appear in your inbox as england.bsbcalerts@nhs.net 2 Birmingham, Solihull and Black Country AT Pharmacy Key Contacts List Function Counter Fraud Flu Vaccinations Birmingham Solihull Carol Brown 0121 612 3863 Black Country Dudley & Walsall: Don Ferguson – 0121 612 3914 Sandwell: - See Birmingham Wolverhampton: Julie Mee – 01384 475006 Annette Wood 011382 51807 3