Instructor: Shana Martin, MBA Section: 21281
Email: smartin@occ.cccd.edu
Homepage: http://occonline.occ.cccd.edu/online/smartin
Required Text:
Daft/Marcic (2013, 2011) Understanding Management 8e, South-Western CENGAGE Learning. Students are required to purchase Aplia. Purchasing options include:
Bookstore:
The bookstore is selling the hard copy book packaged with the Aplia access. They also rent the textbook but if you choose this option, you will need to purchase the Aplia access card as well from them or from the publisher. It is $112 and includes the eBook.
Online:
The publisher, Cengage, sells the same package (hard copy book and Aplia access card). Contact
Cengage: http://www.cengagebrain.com/shop/en/US/storefront/US?cmd=CLHeaderSearch&fieldValue=978128532
4760
Ebook
Students can purchase access to Aplia (always includes the ebook) for less money directly at: http://www.cengagebrain.com/shop/search/9781111580247
Course Delivery: This is a 16-week course meeting Tuesday nights from 6:30 pm- 9:40 pm. All assignments and exams are to be completed through Aplia. Please check Aplia before class each
Tuesday night for last-minute announcements!
Aplia Resources
Student FAQ's: http://www.aplia.com/support/student_faq.jsp
Your Aplia Access code is:
65NG-R4DD-3ART
Course Learning Objectives
Students will learn basic management principles and be able to apply them to both private and public sectors of the workplace in times of uncertainty. After this course, students should be able to
1.
Identify and analyze the characteristics of successful managers and organizations.
2.
List the roles, responsibilities, and skills required of managers in today’s changing organizations.
3.
Identify the environmental conditions and pressures facing today’s managers and organizations.
4.
Evaluate appropriate methods for planning, organizing, influencing and controlling for organizational effectiveness.
5.
Identify the tools and techniques used by management scientists.
6.
Discuss the process of decision-making and compare individual and group decision-making.
7.
Define the planning function in terms of managerial responsibilities and decisions.
8.
Discuss the relationships between the planning and organizing functions.
9.
Compare specific techniques that are used to bring about structural, people and technological changes.
10.
Identify the main factors that affect quality and the manager’s role in controlling quality.

Contacting me outside of class
Email me at smartin@cccd.occ.edu
if you have any questions outside of class. Please Do NOT leave me a voicemail message; I do not check my voicemail so you will not get a response.
E-mails need to be polite and respectful. I do NOT respond to e-mails I perceive as rude, irreverent, or grammatically incorrect (this includes poor organization of thought, spelling errors, typos, and more.)
Do NOT e-mail me questions that are 1) in the syllabus and/or have already been addressed in class or in an announcement I have posted in Aplia, 2) questions that you can answer by being resourceful
(meaning resources have already been provided to you) and/or 3) anything else that is outside of the scope of this course. If you do not receive a response from me within 48 hours, that means your question falls into one of the aforementioned categories.
Important information about coursework and grades
Trying to negotiate a higher grade in the class is not acceptable. Do not try to negotiate submitting assignments late, completing extra credit assignments, or taking an incomplete to make up for missing work. Do not request that I make special considerations for you – a waste of both of our time. If you are unable to keep up with the pace of the course and the coursework required, drop the class before the deadline. Your grade will be determined by your careful attention to deadlines in addition to the quality of your work!
Assignments
All assignments must be submitted via Aplia by the deadline to receive credit. If you miss class, you are responsible for checking Aplia for any and all assignments. Please do not come to me with excuses.
Exams
There is one midterm and one final in this course. Both exams will be delivered via Aplia. Please check the syllabus for the dates the exams will be available. Please note that if you experience any technical difficulties, there is no guarantee that you will have an opportunity to retake the exam. Only if Cengage can verify that there was a technical problem on their end will I make arrangements for you to retake the exam. Make sure you have a reliable Internet connection while taking exams. If you do not have a reliable connection at home, I highly recommend that you take the exams for this class on campus.
Please note that in my four years of teaching online, Internet disruptions have been extremely rare and will not be accepted as an excuse for not taking/finishing an exam!
Participation
Participation means contributing regularly to class/group discussions. Read chapters before class and come prepared for discussion. In addition, each week, students will bring in an article on business or management in the recent news (sources should be from publications like Harvard Business Review blog, Fast Company, BusinessWeek, Digiday, Mashable, Ad Age, Wall Street Journal, OC Register, LA
Times, or other prominent newspapers). Each student will present his/her article at a designated time during the semester. So we can all read the article, students will need to tweet the URL or a PDF of it to the hashtag #OCCAppliedManagement. Participation is 25% of your grade!

Attendance & Punctuality
Due to the subject matter and interactive format of this class, it is critical to attend each class. In the business world, if you miss work, you notify your boss in advance. I expect the same courtesy. If you miss more than two classes it may adversely affect your grade. It is your responsibility to drop this course!
Class begins:
Class ends:
Promptly at 6:30 p.m.
Promptly at 9:40 p.m.
Late arrival/early departure: Habitual behavior in this area will adversely affect your grade.
Extra Credit
There is one extra credit assignment worth 25 points. Please refer to the assignment schedule of the syllabus for details.
Electronic Devices
All cell phones, PDA’s (Blackberry’s), pagers and the like must be turned off before class begins.
Food
None permitted in class.
Dishonesty
OCC Academic Honesty Policy will be strongly enforced. Plagiarism, cheating, and any other form of academic dishonesty are not tolerated and may result in a failed grade, suspension, or expulsion. For details, please see the OCC Handbook.
Special Needs
Please notify me if you have any special classroom requirements, and I will give my best effort to accommodate your needs.
Syllabus Disclaimer
The syllabus is a general guideline for the course and is subject to change at my discretion.
Grading
Assignments/Problem Sets
Percentage of grade
20%
Discussion/Participation
Midterm Exam
Final Exam
Group Project
Total possible without Extra Credit
Extra Credit
Total possible with Extra Credit
25%
15%
20%
20%
100%
2%
102%

Scale
90-100
80-90
70-80
60-70
60 and below
Course Schedule
A
B
C
D
F
Week of
8/25
Week 1
9/1
Week 2
9/8
Week 3
9/15
Week 4
Topics
Innovation for
Turbulent Times
The Environment and Corporate
Culture
Managing in a
Global
Environment
Managerial Ethics and Corporate
Social
Responsibility
Reading
Make sure you have registered for Aplia. See “Aplia” section in the syllabus for details
Read: Chapter 1
Aplia:
Review: PowerPoint Chapter 1
Problem Sets: Take Problem Set for Chapter 1 (due Sunday 9/15 )
In class
Discussion: Intro to the course
Ethical Dilemma: Can Management Afford to Look the Other Way?
Case for Critical Analysis: Elektra Products, Inc.
Videos: Camp Bow Wow; In Good Company
Read: Chapter 2
Aplia:
Review: PowerPoint Chapter 2
Problem Sets: Take Problem Set for Chapter 2 (due Sunday 9/15)
In class
Discussion: Student takeaways, student article(s)
Ethical Dilemma: Competitive Intelligence Predicament
Case for Critical Analysis: Rio Grande Supply Company
Videos: Camp Bow Wow; Charlie Wilson’s War
Read: Chapter 3
Aplia:
Review: PowerPoint Chapter 3
Problem Sets: Take Problem Set for Chapter 3 (due Sunday 9/15 )
In class
Discussion: Student takeaways, student article(s), assign groups for Group Project
Ethical Dilemma: AH Biotech
Case for Critical Analysis: Shui Fabrics
Videos: Holden Outerwear; Lost in Translation
Read: Chapter 4
Aplia:
Review: PowerPoint Chapter 4
Problem Sets: Take Problem Set for Chapter 4 (due Sunday 9/22 )
In class
Discussion: Student takeaways

Week of
9/22
Week 5
9/29
Week 6
10/6
Week 7
10/13
Week 8
Topics
Managerial
Planning and Goal
Planning
Managerial
Decision Making
Designing
Adaptive
Organizations
Managing Change and Innovation
Reading
Ethical Dilemma: Should We Go Beyond the Law?
Case for Critical Analysis: Empress Luxury Lines
Group Projects
Videos: Theo Chocolate; The Emperor’s Club
Read: Chapter 5
Aplia:
Review: PowerPoint Chapter 5
Problem Sets: Take Problem Set for Chapter 5 (due Sunday 9/29 )
In class
Discussion: Student takeaways
Ethical Dilemma: Inspire Learning Corporation
Case for Critical Analysis: Nielson Media Research
Videos: Modern Shed; Inside Man
Guest speaker: Danny Murphy, former Director of Finance at Sage Software, Realtor
Read: Chapter 6
Aplia:
Review: PowerPoint Chapter 6
Problem Sets: Take Problem Set for Chapter 6 due Sunday 10/6)
In class
Discussion: Student takeaways
Ethical Dilemma: The No-Show Consultant
Case for Critical Analysis: Who Gets the Project?
Group Projects
Videos: Plant Fantasies; Failure to Launch
Read: Chapter 7
Aplia:
Review: PowerPoint Chapter 7
Problem Sets: Take Problem Set for Chapter 7 (due Sunday 10/13)
In class
Discussion: Student takeaways
Ethical Dilemma: A Matter of Delegation
Case for Critical Analysis: FMB&T
Group Projects
Videos: Modern Shed; Rendition
Guest speaker – Meredith Sewell, Director of Global Affairs Publishing, Allergan
Read: Chapter 8
Aplia:
Review: PowerPoint Chapter 8
Problem Sets: Take Problem Set for Chapter 8 (due Sunday 10/20)
In class
Discussion: Student takeaways, student business article
Ethical Dilemma: Crowdsourcing
Case for Critical Analysis: Southern Discomfort
Group Projects
Mid-term Study Guide
Videos: Holden Outerwear; Field of Dreams

Week of
10/20
Week 9
10/27
Week 10
11/3
Week 11
11/10
Week 12
Topics
Managing Human
Resources and
Diversity
Dynamics of
Behavior in
Organizations
Leadership
Motivating
Employees
Reading
Read: Chapter 9
Aplia:
Review: PowerPoint Chapter 9
Problem Sets: Take Problem Set for Chapter 9 (due Sunday 10/27)
In class
Discussion: Student takeaways
Ethical Dilemma: Sunset Prayers
Case for Critical Analysis: Commonwealth Worldwide Chauffered Transportation
Group Projects
Videos: Barcelona Restaurant Group; Played
***Midterm available in Aplia 10/22 – 10/26
(90 minutes to complete; covers chapters 1-8)
Read: Chapter 10
Aplia:
Review: PowerPoint Chapter 10
Problem Sets: Take Problem Set for Chapter 10 (due Sunday 11/3)
In class
Discussion: Student takeaways
Ethical Dilemma: Should I Fudge The Numbers?
Case for Critical Analysis: Reflex Systems
Group Projects
Videos: Mitchell Gold & Bob Williams; Because I Said So
Read: Chapter 11
Aplia:
Review: PowerPoint Chapter 11
Problem Sets: Take Problem Set for Chapter 11 (due Sunday 11/10)
In class
Group Alliant Insurance Services, Inc.
Ethical Dilemma: Too Much of a Good Thing?
Case for Critical Analysis: Mountain West Health Plans, Inc.
Videos: Camp Bow Wow; Doomsday
Guest Speaker: John McLoughlin First Vice President, Senior Operations Manager
Employee Benefits
Read: Chapter 12
Aplia:
Review: PowerPoint Chapter 12
Problem Sets: Take Problem Set for Chapter 12 (due Sunday 11/17)
In class
Discussion: Student takeaways
Ethical Dilemma: To Renege or Not to Renege?
Case for Critical Analysis: Kimbel’s Department Store
Group Projects
Videos: Living Social Escapes; Friday Night Lights (1)

Week of
11/17
Week 13
11/24
Week 14
12/1
Week 15
Last class
– potluck!
12/8
No class this week!
Topics
Managing
Communication
Reading
Read: Chapter 13
Aplia:
Review: PowerPoint Chapter 13
Problem Sets: Take Problem Set for Chapter 13 (due Sunday 11/24)
In class
Discussion: Student takeaways
Ethical Dilemma: On Trial
Case for Critical Analysis: Hunter-Worth
Videos: Plant Fantasies; Friday Night Lights (II)
Leading Teams Read: Chapter 14
Aplia:
Review: PowerPoint Chapter 14
Problem Sets: Take Problem Set for Chapter 14 (due Sunday 12/1)
In class
Managing Quality and Performance
Discussion: Student takeaways
Ethical Dilemma: One for All and All for One?
Case for Critical Analysis: Calgary Oil Shale Technologies, Inc.
Group Project Presentations
Videos: Holden Outerwear; Welcome Home, Roscoe Jenkins
Read: Chapter 15 & Appendix A (Small Business Start-ups
Aplia:
Review: PowerPoint Chapter 15
Problem Sets: Take Problem Set for Chapter 15 (due Sunday 12/8)
In class
Discussion: Student takeaways
Ethical Dilemma: The Wages of Sin?
Case for Critical Analysis: Lincoln Electric
Final Study Guide
Videos: Barcelona Restaurant Group; In Bruges
Final Exam
Available in Aplia from 12/10 to 12/13
(120 minutes to complete; Cumulative, heavy on ch 9-15/Appendix A!)