DRAFT 1.0 – April 14, 2011 FREP 2011/12 Work Plan / Improvement Plan Introduction: This document is the 2011/12 FREP Improvement Plan / Work Plan. The contents of this document are based on results of the annual quality survey, communication survey, annual continuous improvement session, ongoing partner/stakeholder feedback, the strategic plan, Ministry Service Plan and program resources (people and budget). This document will be updated if new priorities emerge from Executive, or program resources change. All versions will be kept to ensure accountability. FREP Mission: To be a world leader in resource stewardship monitoring and effectiveness evaluations; communicating science-based information to enhance the knowledge of resource professionals and inform balanced decision making and continuous improvement of British Columbia’s forest and range practices, policies and legislation. FREP Objectives -- FREP is a long-term commitment by government to: 1. Assess the effectiveness of forest and range legislation in achieving stewardship objectives 2. Determine whether forest and range practices are achieving government’s objectives, with a focus on biological function and social values (visual quality and cultural heritage) 3. Identify forest and range resource value status and trends, and 4. Identify opportunities for continued improvement of British Columbia’s forest and range practices, policies and legislation. Key FREP Focus Areas (aligned with FREP strategy which is currently under revision) 1. Collection of high-quality, statistically valid monitoring and evaluation data for the 11 FRPA resource values 2. Effective communication of our monitoring and evaluation results, and 3. Ongoing improvement of FREP through maximizing program effectiveness and efficiency. FREP Strategic Plan Six Strategic Themes (in alignment with the six quality drivers from the National Quality Institute): o Program Leadership o Continuous Improvement and critical reflection o Communication of monitoring results o Program Development and Implementation o People Focus o Clarity of program priorities 1 Strategic Theme - Program Leadership Issue Description Finalize FREP Strategic Plan Specific Task(s) o Finalize FREP Strategic Plan once new mission, vision, mandate of MFLNRO has been set and resources have been allocated Responsibility Peter (Strategic Plan Team) Timeline Spring 2011 Continue the Chief Forester’s role in FREP and communicate this role to clients and partners o Publish the 2012 Chief Forester FREP report o Chief Forester sign off of revised FREP Strategic Plan o Support the Chief in presenting the Strategic Plan to the Minister’s Practices Advisory Committee and MFLNRO Executive o Develop draft FREP performance measures and ADMs letter of support for consideration by ADMs o Meet with CF to review annual work plan Meet/call all regional management teams at least once in 2011 and request a second call in the fall/winter of 2011 focus on discussing: - individual district needs, staff contributions, and opportunities for improvement - awareness and engagement in FREP - reversing the district culture of “leading FREP from the staff” – build engaged leadership from district management Seek opportunities for FREP Branch staff to meet and work with district staff: o FREP Training & mentoring o FREP Victoria staff help a minimum of one district with field data collection o Advocate for a face to face CI session for February 2012 Seek opportunities for district and regional leadership on individual tasks and projects: o Training Team o FREP CI Session o QMT (NQI Quality Assessment) o Communications Team o IMS Team o Resource Value co-leads Chief Forester Chief Forester Spring 2012 Spring 2011 Peter Ongoing Peter April/May 2011 Peter and (or) JD Peter /Frank/Nancy April/May Spring 2011 Continue efforts to enhance Regional Manager, District Manager and Operations Managers engagement and awareness Ensure key program leads have face to face time with districts to help build relationships Continue focus on developing dispersed leadership for those involved in FREP (linkage to People Focus -- staff development opportunity) Continue building trust and relationships with our clients and partners o Focus on program integrity through communication of transparent and nonjudgemental reporting and implementation of the 14 recommendations from the November 2011 communications survey Fall/winter 2011 Victoria FREP staff and team leads Ongoing Peter (district staff) Fall 2011 Ongoing Frank Thomas Thomas Peter Thomas Steve L (cultural) Jim D (karst) Alex W (SDM) All FREP authors – Ongoing primarily RVL Team Leads 2 o Conduct annual quality survey o Conduct annual communication survey o Deliver presentations to PAC, SISCO and a minimum of one other large format group such as NSC, CSC, ABCFP etc. Strategic Theme – Continuous Improvement and Critical Reflection Issue Description Specific Tasks Continue demonstrating o Review all FREP Reports and Action how FREP is making a Plans with RVTLs for changes that have difference – “closing the occurred as a result of FREP loop” o Publish summary of FREP findings and recommendations External Program o Develop a plan for external Review expert consultation/review of program management (e.g., FP Board) (follow up from o Complete Marla Weston data February 2007 FP Board Audit protocol if resources are available review of FREP) o Update FREP evaluation questions Continue the focus on o Standing RSM call topic (quality tip of the “FREP Quality the month) Culture” and promote o Publish quality related FREP Extension quality management and Note NQI awareness o Prepare NQI level 4 assessment and application o Hold Annual CI Session (face to face if possible) o Conduct Annual QA survey o Communication Survey o Active participant of the NQI-BC COP o Present and promote NQI to other government agencies Full transparency of all o Check quarterly that all indicators, indicators, protocols, protocols, data and publications are on the data and publications FREP website o Distribute all FREP extension materials through the FREP Listserv o Work with ABCFP and Forrex to broaden extension audience Continue development o Develop LLBD monitoring framework of the landscape-level (indicators and methods) biodiversity pilot o Pilot with at least one district Continue developing the o Develop monitoring framework climate change (indicators and methods) monitoring project with o Active participant in FFEI climate change UBC team Develop and promote o Template, methods and technical support opportunities for local (e.g., training through Live Meeting) for district data analysis and data analysis and interpretation for Thomas Peter RVTLs and Peter Fall/winter Fall/winter Ongoing Responsibility Thomas, RVTLs Timeline June 2011 Peter Winter 2011 Peter June 2011 Frank /Thomas March 2012 Frank Thomas March 2012 Ongoing Thomas Fall 2011 Thomas Spring 2011 April 2011 Thomas Thomas Peter Thomas and Peter Thomas and Peter Winter Fall/winter Fall Ongoing Ongoing Thomas Quarterly Thomas As published Peter Ongoing Nancy March 2012 Nancy Frank March 2012 March 2012 Frank Ongoing Nancy Spring/summer Spring/summer 3 interpretation Refine dates for completion of field season, final data entry and data QA biodiversity o Template, methods and technical support (e.g., training through Live Meeting) for data analysis and interpretation for water quality o Template, methods and technical support (e.g., training through Live Meeting) for data analysis and interpretation for riparian o Refine business process to ensure data available for analysis by November 15 Dave Peter T Thomas Spring/Summer 4 Strategic Theme – Communication of monitoring results Issue Description Communications Plan Publish monitoring results Engage industry in collaborative communication to enhance use of results and build program support Specific Tasks Update the FREP communications Plan to reflect lessons to date, new relationships etc. As a minimum, publish the following extension products in 2011 o Riparian Report and Extension Note (2 in total) o Wildlife documents - -conceptual model, badger and goshawk (6) and several other priority species documents (2) o Three regional SLBD reports and extension notes (6) o Water quality report and extension note (2) o Overview YouTube video for at least six resource values (6) o YouTube video for the CF FREP report (1) o Key FREP training videos for YouTube Publish (4) o 2012 Chief Forester Report incorporating feedback from communication survey and comments on 2011 report – ensuring CF Report is a valuable public accountability and professional reliance tool (1) o 2011 CF Report summary poster (1) o FREP Year in review (1) o PAB News release (1) o SDM extension Note, and two TSA reports with Extension Notes (OK and Strathcona) (5) o 2012 FREP calendar (1) o CHRV results extension note (1) o FREP samples map (1) o Soils report and Extension Note (2) Enhance communication with licensees at all levels (Executive, Branch, Regions and Districts) o Review and enhance PFIT (or replacement committee) involvement o Meet with forest industry associations at least once o Meet with local district licensees o Increase licensee-specific data analysis Responsibility Peter Timeline By Fall 2011 Peter T May Laura May June Nancy July/August Dave May onwards Thomas, Frank, Peter and RVTLs May onwards May onwards April Peter Peter Thomas Peter Frank (with Wendy, Alex and Stefan) Thomas Peter and Steve L Nancy Stephane, Shannon and Chuck May May 2011/12 Fall 2011 Winter 2011 Fall 2011 Winter 2011 Fall 2011 Ongoing Peter Peter District staff Nancy 5 Timely delivery of FREP results and services Enhance communication with senior management Describe what has changed as a result of FREP SharePoint and web site review Extension to the public and ENGOs Build support and linkages with other inter-agency initiatives Implement recommendations from communication November 2010 survey Engage Forrex and ABCFP as key communications partners and reporting Update FREP publication tracking document including responsibilities, accountabilities, key dates and expectations (on SharePoint) Thomas with RVTLs Quarterly Attend 1-2 per year senior management committees such as ODMT/OLT, FSDMT, each RMT, CF update and (or) send update (twice a year) to region, district managers, Chief Forester and ADM Operations to enhance communication and awareness of “what’s been happening” Publish a summary of FREP Extension Note -- including values added component Peter/Nancy/Frank RVTLs Ongoing Peter and RVTLs Fall/Winter 2011 Update the SharePoint site and FREP website to reduce unnecessary duplication and (or) redundant information, ensure all content and linkages current o Develop strategic plan to engage the public and ENGOs (e.g., Sierra Club, EcoTrust, Rain Forest Solutions) o Work with MOE CEM project o Update RMCP and discuss opportunities for linkage Thomas Twice a year Peter and RVTLs Fall 2011 Nancy and Peter Peter Ongoing o Work through all 14 recommendations to ensure they are delivered on RVTLs, Thomas, Peter Ongoing -ASAP o Meet with Mike Larock and Chris H to help in development and implementation of communications plan Peter Spring/summer Responsibility Thomas Timeline Ongoing RVTLs and field staff Fall Strategic Theme – People Focus Issue Description Specific Tasks Identify outstanding o Contact supervisors and let them contributions from know the top 10% for data quality individuals within FREP o Ensure individual recognition for tasks such as producing the FREP calendar, reference streams etc. Identify other options Brainstorming session(s) with RVTLs, for recognitions district/regional staff to identify and implement new recognition opportunities Work with ABCFP to Articles in association publications, web APB to promote FREP postings and other extension products Continue to improve o CF Award of excellence Ongoing All FREPers Ongoing 6 and promote current recognition and fun events Premiers Award application o o o o FREP photo contest Limerick contest Loon Tale Challenge Ongoing “thank you” via RSM calls, emails and letters of recognition o FREP calendar o Discuss and consider an application to Premier’s Award for 2011 Strategic Theme – Program Development and Implementation Issue Description Specific Tasks Continue to actively Develop 2011 Improvement Plan and follow seek efficiencies and task accomplishments improvements in FREP activities at branch, regions, and district levels by seeking advice of field staff, RVTLs and others Develop guidelines for o Define mandatory targets and designed interpretation and flexibility flexibility of FREP o Provide ongoing advice and support re: performance measures budget and performance measure changes Seek students and school Investigate opportunities for graduate programs for data student projects or co-op (projects focused analysis and statistics on the use and analysis of FREP data support and (or) other FREP support Optimize use of FREP o Seek all opportunities for use of data FREP data to meet multiple needs - inside and outside of government o Work through a minimum of two case studies on use of FREP data for certification needs Data QA o Conduct QA site visits in 2011 focusing on riparian and water quality – minimum six districts Thomas and team Fall 2011 Responsibility Thomas and Peter Timeline April 2011 Nancy, Peter, Frank Spring Peter and Thomas Summer 2011 RVTLs and Thomas Ongoing Nancy Thomas, trainers, RVTLs Field season Strategic Theme – Clarity of Program Priorities Issue Description Specific Tasks Responsibility Timeline All tasks under this theme are within the Leadership category and Program Development and Implementation category. 7 8