INFINITY COMMUNICATION POUSSIÈRES DE VIE POINTSPORT PROJECT 9/18/2012 EXECUTIVE SUMMARY This proposal aims to promote PointSport, a charitable sport training program for underprivileged children in Ho Chi Minh City. Organized by a Vietnamese - French NGO – Poussières de Vie (PdV), this program is a new project which provides disadvantaged children with an opportunity to have a better life and a bright future with sport. This project also aims to promote the importance of sport in the mental and physical development of children. To promote the project, this PR plan will identify the target publics and suggest appropriate tactics to approach each public. This proposal also includes evaluation methods to measure the outcomes of this campaign. Our research indicates that Vietnam is going through a rapid process of globalization. Besides the economic advantages, this process also brings about some significant social drawbacks. Firstly, the number of street children in Ho Chi Minh City has been increasing dramatically over the past few years to approximately 10.000, due to immigration as well as the widening gap between the rich and the poor. Secondly, nowadays, national and international corporations have a tendency to concentrate on sustainable economic growth, primarily by doing CSR activities. However, their strategies mainly focus on global issues such as the environment and human rights rather than on maintaining Vietnamese culture – a relatively local area, due to the lack of guidance from authentic NGOs. In this PR campaign, we target four groups of people including potential sponsors, children, general public, and followers with different tactics and tools. Generally, we will hold one main event which is the Mid-autumn Festival performance at Han Thuyen roundabout. The event will include the participation of two sport celebrities – Nguyen Tien Minh and Pham Kim Hue – which will attract a wide range of attention and awareness of general public and the media. Furthermore, various tactics and tools will be used exclusively for the underprivileged children, including field trips, sample classes, Fitness Challenge, exchange sessions, and an educational corner at the Kermesse festival. In addition, with the assistance of energetic followers, these events will help the children clearly understand the program, experience the training facilities and have fun with sport. Also, we will use a media kit, social media, website, profiles and editorials for specific target publics in order to achieve our objectives, which are mainly to gain awareness, develop positive attitudes towards PointSport and attract donations. Please continue reading for further details. Page 1 of 23 Table of Contents Statement of need ......................................................................................................................................... 3 Project description ......................................................................................................................................... 3 I. Target publics ........................................................................................................................................ 3 1. Potential sponsors .............................................................................................................................. 3 2. Disadvantaged children ...................................................................................................................... 4 3. General public .................................................................................................................................... 4 4. Followers ............................................................................................................................................ 4 II. Tactics and tools .................................................................................................................................... 5 General tactics........................................................................................................................................... 5 1. Potential sponsors .............................................................................................................................. 5 2. Disadvantaged children ...................................................................................................................... 5 3. General public .................................................................................................................................... 5 4. Followers ............................................................................................................................................ 5 III. Targeted medium ............................................................................................................................... 6 V. Evaluation .............................................................................................................................................. 7 VI. Qualification ........................................................................................................................................ 7 VII. Conclusion .......................................................................................................................................... 7 VI. APPENDIX............................................................................................................................................... 8 VII. References ....................................................................................................................................... 22 Page 2 of 23 Statement of need Over the past few years, Vietnam has witnessed a dramatic leap in economic growth and a corresponding decline in poverty rates. This trend is a reaction to globalization, which brings about both opportunities and challenges to corporations and community. On one hand, this tendency increases businesses’ profits and job opportunities. On the other hand, it raises alarming issues, especially the increase of street children. With the poor living conditions and low educational conditions, these children are undoubtedly in need of support from society. Another noticeable point is that although Vietnamese companies have been aware of and paying attention to CSR, their activities are still limited and lack of proper guidance from experienced NGOs. The main problem with Vietnam’s CSR efforts is the overwhelming focus on global issues such as environment, human rights and so on, rather than local issues such as bridging the gap between the rich and the poor, or preventing the loss of the traditional culture. Having studied closely HCMC’s current situation, our communication agency sees it as an opportunity to help not only children to develop self-esteem and social integration but also businesses to do CSR effectively. In essence, this PR campaign is necessary because, firstly, it sheds light on the life of street children – a recent urgent issue in HCMC that interests general publics and the media – and secondly, it offers businesses a professional support for their CSR activities from the experienced NGO – Poussières de Vie, with the main event concentrating on preserving Vietnam’s traditional customs. Project description The project approaches relevant publics with clear communication goals, feasible objectives, and appropriate tactics and tools. Targeted medium details, timeline description, budget approximation and evaluation methods are offered to sketch out a realistic project. Please also be noted that in essence, in order to avoid compassion fatigue, the project generates a high level of interactivity with general public alongside creating sport playgrounds for the children. I. Target publics The key identified target publics for this campaign are potential sponsors, disadvantaged children, general public and followers in HCMC. 1. Potential sponsors We will approach 15 potential sponsors including sponsors of facilities, schools and teachers, and food supply and financial sponsors (for list of potential sponsors, see appendix 1.1, page 9). a) Goals: To attract sponsorships in money, facilities and human resources to for PointSport To build and maintain mutual beneficial relationships with new and existing sponsors b) Objectives: To raise 70% awareness of potential sponsors about PointSport at the end of the 2nd week of the campaign. To inform 60% of potential sponsors about PointSport at the end of the 2nd week of the campaign. To make 30% of potential sponsors understand and feel the importance of PointSport that they can obtain benefits from investment at the end of the 3rd week of the campaign. To have 20% of potential sponsors support money and facilities for the program at the end of the 5th week of the campaign. c) Key message: “Poussieres de Vie is an experimental NGO association with 10 years of conducting successfully cost-effective CSR projects in Vietnam. Supporting PointSport not only benefits your company but also helps street and vulnerable children as a future Vietnamese generation have better social integration and personal development.” Page 3 of 23 2. Disadvantaged children Approximately 600 (see appendix 1.2, page 10) a) Goal: To recruit students for PointSport in December 2012 b) Objectives: To raise 100% awareness of the children about PointSport at the end of the 2nd week of the campaign. To inform 100% of the children about PointSport at the end of the 2nd week of the campaign. To make 10% of the children feel they want to take part in PointSport at the end of the 2 nd month of the campaign. To have 7% of the children register for PointSport at the end of the campaign. c) Key message: “By joining PointSport you will have the chance to improve your health, make more friends and have fun with sport.” 3. General public Approximately 7.3 million (see appendix 1.3, page 10) a) Goals: To help this group understand the purpose of PointSport program and the PR campaign. To call for their donation for PointSport. b) Objectives: To raise 8% awareness of this group about PointSport and the campaign at the end of the 2nd week of the campaign. To make 5% of this group have the positive attitude towards PointSport and the campaign at the end of the 3rd week of the campaign. To have 2% of this target public keeping on track with PointSport and the campaign throughout the campaign. To have 0.01% of this group (about 730 people) donate 20 million VND to support PointSport at the end of the campaign. c) Key message: “PointSport is a meaningful program to assist the disadvantaged children in HCMC and to brighten their future. The campaign is an initial step of the long-term assistance for children through sport.” 4. Followers Approximately 414.000 (see appendix 1.4, page 11) a) Goals: To raise awareness and positive attitude of young people towards PointSport and the PR campaign. To recruit volunteers for the PR campaign. b) Objectives To raise 10% awareness of HCMC university students (about 14,000) about PointSport and the campaign at the end of the 2nd week of the campaign. To inform 5% of HCMC university students (about 7,000) about PointSport and the campaign at the end of the 2nd week of the campaign. To make 1% of HCMC university students (about 1,400) have positive attitude towards PointSport and the campaign at the end of the 2nd week of the campaign. To have 0.025% of HCMC university students (about 100) apply for volunteer positions for the campaign at the end of the 3rd week of the campaign. c) Key message: “A helping hand from you will make future plans of street children easier to reach. All moments you experience in the campaign will be meaningful memories of your precious student life.” Page 4 of 23 II. Tactics and tools General tactics To target all four target publics, we will use the tactics below: Mid-Autumn Festival performance: Held on 30th September 2012 at Han Thuyen roundabout (see appendix 2.1, page 11) Kermesse festival: Activities at the educational corner in December 2012 (see appendix 2.2, page 12) 1. Potential sponsors LinkedIn: Start and develop mutual relationships with potential sponsors like Managers and CEOs from various organizations through discussions about CSR and our PR campaign. Sponsor letters: Will be delivered to via e-mails and printed letters (see appendix 2.3, page 12) Direct contacts: Use e-mails, phone calls and direct conversations to inform potential sponsors about PointSport and the campaign. Social media: Develop and maintain mutual relationships with potential sponsors from different organizations through Facebook and Twitter. Editorials: Focus on niche publications relating to economy and business, distributing updated news regarding underprivileged children and PointSport (see appendix 2.4, page 12) Weekly Newsletters (E-newsletter and print newsletter): Update all information about the campaign, media coverage and evaluate results to official sponsors (see appendix 2.5, page 12) 2. Disadvantaged children (for expanded tactics and tools, see appendix 2.7, page 11) Field trip: Allow the children to see the training locations and facilities in person (see appendix 2.6, p.11) Sample class: Give the children the first-hand experience on their upcoming classes. Fitness Challenge (at RMIT University): The children will have the chance to take part in different sport activities and to interact with the participants. Exchange session: Allow the children to use the infrastructure and equipment at partners’ places. 3. General public Social media: People can share photos and short stories related to their own experience with street children (see appendix 2.8, page 13) Youtube: Videos about the main event and documentary clips about street children (appendix 2.9, p. 13) Profile: Of Pham Kim Hue – a successful volleyball player having difficult childhood (appendix 2.10, p.14) Website: Will be updated with official announcements, profiles, background information about PdV, PointSport, and the PR campaign, contact details, and donation information (see appendix 2.11, page 14). Editorials: To raise awareness and capture attention of general public about social issues relating to underprivileged children in HCMC, about PointSport and the campaign (see appendix 2.12, page 14). 4. Followers (for specific volunteer tasks, see appendix 1.4, page 11) Editorials: (see appendix 2.13, page 14) Social media: Volunteers will share videos and photos of their experience during and after the campaign via Facebook and Zing Me (see appendix 2.14, page 14) Website: Contains information about the campaign for followers (see appendix 2.15, page 15) Profile: Of the officer in charge of the campaign’s volunteer group, or of a university student who has a remarkable profile in doing extra-curricular activities and is currently working for PointSport. Training: To inform volunteers about the agenda of the campaign and specific tasks, to keep them on track, make them confident, and encourage them to do their best. Page 5 of 23 III. Targeted medium For this campaign, we use niche publications specialized in economy and primarily distributed in HCMC to reach the potential sponsors. For general public, we utilize one main national print publication - Thanh Nien newspaper, and other high-ranked online newspapers to update news instantly and to achieve a wide range of attention. Social media is a powerful tool not only to raise awareness of followers but also to encourage them to spread out information about the campaign to the online community. It also generates a high level of interactivity to engage and to keep followers on track with the campaign. IV. Timeline and budget September 2012 1 2 3 4 October 2012 1 2 3 4 November 2012 1 2 3 4 December 2012 1 2 3 4 LinkedIn Sponsor letters Direct contacts Social media Website Weekly newsletters Editorials Field trip Sample class Fitness Challenge Exchange session Profile Main event Kermesse festival Training 1% Budget ($1000USD) Media Tactics & Tools Evaluation 59% 40% (See appendix 4, page 19 for details) Page 6 of 23 V. Evaluation (See appendix 5, page 20 for details) Target publics Potential sponsors Disadvantaged Children General public Objectives - Raise awareness - Knowledge of the campaign and PointSport - Understand and feel PointSport’s benefits - Support for PointSport program - Raise awareness - Knowledge about the campaign and PointSport - Ignite feeling of desire for participation - Call for participation - Raise awareness - Generate positive attitude towards the campaign - Follow the process of the campaign - Raise fund - Raise awareness Followers - Ignite positive attitude about participating community works - Call for support Evaluation methods - Surveys; Counting via LinkedIn - Visiting website (sponsorship section); personal phone calls; Twitter beep - Surveys and discussion panels - Responding sponsor letters - Surveys - Counting - One-on-one consultation - Counting - Surveys - Focus group interviews - Observation and counting via Facebook, YouTube, Twitter and website. - Counting - Counting via Facebook, Zing Me, YouTube, Flickr and online newspapers. - Observation - Counting VI. Qualifications Infinity Communication was founded in October 2002 by four Vietnamese PR specialists. Our headquarters are located in Bitexco Financial Tower, District 1, Ho Chi Minh City, and we also have branches in four other big cities – Hai Phong, Ha Noi, Da Nang, Can Tho. Specialized in the public relations field, we have been working attentively in Vietnam’s communication industry for ten years. Infinity’s staff has profound experiences working with the media, managing issue and crisis, doing CSR campaigns, making proposals and planning events for numerous enterprises and NGOs in Vietnam. Our clients include Pepsi Co., Unilever, Kraft Food, Loreto, Saigon Children Charity, to name a few. At Infinity we hold an infinite social commitment, which is also our belief of fulfilling the needs of NGOs and businesses that inspired us to create the PR campaign for PointSport. VII. Conclusion As an experienced organization, Infinity Communication believes an effective PR campaign with insightful approaches is not necessarily costly. We ensure that our PR plan is a result of deep research and hard work from our passionate and devoted staff. We would like to thank you for looking at our proposal, and we look forward to working with you to bring the greatest success to PointSport. Page 7 of 23 VI. APPENDIX 1. Target publics 1.1 List of potential sponsors Sponsors of facilities, schools, teachers and food supply: Vietnam Vovinam Federation (VVF): Vietnam Vovinam Federation officially constituted in May 1995 aims to propagate the spirit of Vovinam – the traditional Vietnamese martial art, encourage and guide people to participate in Vovinam training for not only physical development but also cognitive and social well-being. VVF has operated various departments: training, organization, research and development departments. VVF has achieved an enormous connection with small Vovinam clubs throughout the country, specifically Ha Noi, Ho Chi Minh City and Gia Lai province; indeed, in external destination like Frankfurt in Germany. Besides, VVF has successfully brought Vovinam to international sport competitions such as SEA Games and ASIAN Indoor Games. Hence, with long-term experience in educating and promoting Vovinam to the Vietnamese and a wide range of sustainable connections with internal and external resources, VVF will be the ideal sponsor in supporting not only experienced teachers but also opportunities to build up the underprivileged children’s future. Thuong Dinh: Thuong Dinh is one of the biggest Vietnamese footwear manufacturers. For 50 years, Thuong Dinh has developed various products encompassing sandals, sneakers and sport shoes with average prices to meet demands of a wide age-range of Vietnamese people from children to adults. Thuong Dinh’s products and services have spread throughout Vietnam and some other neighbor countries such as China, Lao, Cambodia. Since Thuong Dinh has achieved sustainable development and credibility in Vietnamese footwear market, our campaign aims to attract their attention to receive their support in sport shoes for volunteers in Mid-Autumn Festival Performance and also for the children throughout PointSport program. Kinh Do: Kinh Do is a Vietnamese food organization and for over seventeen years has been nationally best known for its high quality products Beside having over 600 distributors and 200,000 retails all over the country, Kinh Do also expands its abroad market by exporting products to thirty five countries such as the United Kingdom, the United States, Japan, Singapore, etc. One of Kinh Do’s main products is moon cake which is favourited by lots of Vietnamese when the annual traditional Mid-Autumn festival takes place. Therefore, by being PointSport PR campaign’s sponsor Kinh Do could provide the main event of the campaign with its amazing moon cakes. This is also a great opportunity for Kinh Do to strengthen as well as spread out its reputation to the public. Sponsors of funding: Vietnamese Corporations: Hoang Anh Gia Lai (HAGL): Founded in 1993, today HAGL is a national multidisciplinary organization specialized in wooden furniture, real estate, rubber, hydropower and minerals. HAGL is a dynamic company and always tries to give customers the best service and products with highest quality. Since HAGL is a powerful company with a Page 8 of 23 significant financial source, its sponsorship will help the campaign grow stronger and faster. Furthermore, HAGL also has a football club and thus it can create opportunity for the children to have a chance to talk to HAGL’s football players and then be inspired by watching them play the game. Asia Commercial Bank (ACB): With its headquarter in Ho Chi Minh City and many branches around Vietnam, ACB is a national bank with high standard of excellence and great trust from the general public. In 2011, ACB won an award for the best bank in Vietnam by the Global Finance magazine. In addition, PdV’s official bank account is operated by ACB so this PdV’s campaign will have a high chance of receiving financial support from ACB. French Corporations: French Chamber of Commerce Vietnam (CCIFV): French Chamber of Commerce and Industry in Vietnam is a foreign organization that assists French business corporations in connecting and promoting to embark on their operation in Vietnam. Their members embrace companies and organizations of different fields from commerce, banking, auditing, and engineering to communications. CCIFV represents for the community of French enterprises in Vietnam. Moreover, CCIFV also achieves its role as a social-committed association with various CSR campaigns. Thus, CCFIV can support us in informing other French corporations about our campaign along with PointSport program; indeed, distributing PdV “success stories” for a special attention to the French corporations. Natixis Natixis is a French multidisciplinary organization operating three core businesses namely, corporate and investment banking, investment solutions and financial services. Natixis has developed its businesses, especially in banking, to 68 countries in four regions like French, America, Asia-Pacific and EMEA. In 2010, Natixis was awarded as the best arranger of Vietnamese syndicated loans by Euro Week Awards. Besides, Natixis also fulfills its role as a social-committed organization through sport sponsorship. Indeed, it has supported two sport events in Europe like the Racing Metro 92 and the French Olympic Team since 2009. Therefore, as Natixis is a strong financial brand and interested in sponsoring sport events, PointSport program will lure the organization’s attention in starting its sport sponsorship in Vietnam. 1.2 Targeted disadvantaged children 600 children we are targeting including: 100 children currently in PdV’s Tu Xuong DotCom project 80 children from Christian Noble Children’s Foundation 450 children from Go Vap Centre of Nurture and Protect Children The reason we focused on children’s PdV and these other two centers is because there are only 40 children required to run PointSport in December 2012. With such small figure, targeting all disadvantaged children in HCMC at this time would not be an appropriate approach. We plan to target a broader range of children afterwards (starting from 2013) (for expanded tactics and tools, see appendix 2.7, page 11) 1.3 General public In this group, we will primarily target around 7,400 million local residents living in HCMC who care about the physical and mental development of children through sport in general as well as the difficult living conditions of Page 9 of 23 underprivileged children in this area. Beside sponsorships and partnerships, general public also needs to be targeted due to 3 main reasons. Initially, this group has the largest size in terms of amount, meaning they have the great influence to spread the awareness and attention of this project based on word-of-mouth. Secondly, if PointSport could attract a great amount of general public, it will also assure the potential sponsors and partners about their benefits in cooperation with PdV, especially enhancing good reputation and conveying brand image. Thirdly, this public is also the potential source for donation. Thus, approaching these people to evoke their sympathy is a good way to call for their assistance. 1.4 Followers The reason we choose followers as one of the target publics is that because they are partners of PointSport throughout the whole campaign. They are also young, energetic and dynamic people who have creative, innovative minds. Furthermore, they are eager to try something new, do different things which are helpful to the general community. PointSport is an opportunity for the youth to not only gain experience and extend relationships but also and above all show their contribution to the society and see the meaningfulness in what they do. The number of university students generally aged 18-22 in HCMC is 413,739 and we will recruit them for volunteers. With support from this group, we hope to spread out the campaign through an effective and totally free way – word-of-mouth – since students are usually aware of and interested in what their friends are doing. They are also looking for an opportunity to be part of community campaigns and projects so PointSport’s PR campaign will be a great start for them. Specific tasks: Exchange: Volunteers will guide the children while they play sports at the partners’ places and make sure everything is under control during the exchange. Field trip: Volunteers will guide the children to see the sport facilities and make sure everything is under control during the trips. Fitness challenge: Volunteers will guide the children during the fitness challenge and make sure every activity is under control. Main event (Mid-autumn festival performance): Volunteer will help raise public’s awareness about the event before it actually happens. During the event they will have specific tasks to complete. Kermesse festival: Volunteers will introduce PdV and PointSport, answer related questions, help raise fund, guide visitors to play games and engage them in activities, and keep everything on track. 2. Tactics and tools General tactics 2.1 Mid-autumn festival performance Time: 30th September 2012 (Mid-autumn festival) Place: Han Thuyen roundabout (the centre of HCMC where can attract the attention of numerous local people and tourists) Activities: Children from PdV will perform the traditional dragon dance along with 10 (ông địa?) wearing sport uniforms dancing around to engage audience. At the end of the performance, two (ông địa) will wear off their masks and the audience will surprisingly recognize Tien Minh and Kim Hue – two famous athletics. Afterwards, these celebrities will present their speeches to inspire the audience about sport. Furthermore, during the event time, there will be a section for children to decorate the lanterns. The money collected by selling these lanterns will be donated for PointSport. Page 10 of 23 2.2 Kermesse festival Time: December 2012 (not fixed) Place: Saigon Zoo Targeted publics: Mostly children and their parents who join Kermesse Activities: Flash mob: Underprivileged children of PdV will perform the flash mob dance. They will wear the uniforms of some specific sports included in PointSport program. Furthermore, the dance steps will be designed related to those sport activities. Volunteers will also wear these uniforms and invite children to join the flash mob dance. These children will be quickly trained some basic steps to help them be familiar and interested in sport Q&A session: Volunteers and representatives of PdV will answer all the questions about PointSport. Potential sponsors 2.3 Sponsor letters include eight main parts: Main purpose of conducting PointSport project Main goals and objectives of PointSport project Timeline and details of PointSport program Sponsorship packages from Bronze, Silver, Gold to Diamond Benefits for each sponsorship package The form of sponsorship agreement Media plan Contact details 2.4 Editorials (see appendix 3.1, page 15 for details): Recommended titles and their brief description for media coverage: The unfortunate lives: portraying the living standards of street children and children from disadvantaged families in Vietnam and how they struggle to find their own voice in the community. Inequality in Vietnamese society - Wealth versus Poverty: demonstrating inequality in Vietnamese society between the poor and the wealth through some examples of social problems and statistical reports in order to outlining the issue’s impact to social and economy development. Power of sports: featuring the importance of sports in optimal children development contributing to not only the physical but also more about the cognitive, social and emotional well-being. Dare to dream: depicting inspirational stories about Vietnamese athletes who were initially vulnerable children but sports have changed their destiny for better social integration and their brighter future. 2.5 Weekly newsletters: Print newsletters will be the booklets delivered to head offices of our official sponsors. Additionally, e-newsletter will be sent directly to members of official sponsorship. The weekly newsletters include six main parts: Introduction/ A brief summary of the newsletters Report and evaluate previous events/ activities Introduction of the coming up events/ activities Diagrams, graphs and statistics Testimonials Contact details Page 11 of 23 Disadvantaged children 2.6 Field trip: will be carried out once a month, the locations would respectively be: Saigon Pony Club: watching horse races, taking part in riding lessons, learning to take care of horses, interacting with foreign children) Saigon Sports Academy: observing infrastructure, equipment, class, etc. Labour Culture Palace HCMC: observing infrastructure, equipment, class, etc. 2.7 Expanded tactics and tools Door-to-door dissemination: volunteers go directly to each household to introduce and provide information about PointSport Workshop: conducted at children resource centers and big markets, PointSport’s teachers explain the purpose of PointSport and give out information Register session: conducted at children resource centers/ big markets/ households, volunteers bring register forms and help the children register for PointSport Materials used: Fact sheet: about the advantages of playing sport to children. Poster, flyer: with information about PdV, PointSport, and the infrastructure and facilities of partners. Color versions drawn by volunteers, black-and-white photocopies. General public 2.8 Facebook: Facebook is considered as the perfect tool to attain the awareness and attention of general public. This is attributed to the great amount of Facebook users in Vietnam. Concisely, Vietnam currently ranks 27 th in terms of the number of Facebook users by country. In addition, the number of Vietnamese Facebook users has been accelerated rapidly over the past few years. Specifically, this figure leaped from 100.000 in June 2009 to 1.1 million in November that year when Facebook first entered to Vietnam. Daily upload: During the campaign: Real-life stories about disadvantaged children in HCMC will be released every week. Photos, videos, and information about PointSport, about the main event and the competition will be uploaded regularly. Online competition: The competition will lasting during 3 month length of the campaign. Participants can post their photos or writings sharing their moments and feelings about street children. The picture and writing receive the greatest numbers of Like, Comment and Share will be the winners. They will have a chance to experience one day hanging out with the famous sport players (Tien Minh and Kim Hue). 2.9 Youtube: Every week we will upload a video on Youtube. These videos include: A teaser video introducing the event in Mid-autumn Festival. A video recording the activities of that event. A video introducing our educational corner at Kermesses Five documentary clips about street children in HCMC Page 12 of 23 2.10 Profile General content: This profile includes the background information about Kim Hue from her difficult childhood to her current successful position in sport. At the age of 6, she earned her own money to help her family. Moreover, this profile also shares her viewpoint about life and the key to success – belief. Accordingly, her success attributes to great efforts rather than lucky. However, she still appreciates the hard time in the past, which gave her motivation to attain her achievements. Purpose: This story could inspire many people about overcoming difficulties in life to achieve success, especially in sport. In addition, this profile could gain the belief of general public in order to help them trust PdV. Clearly, what we are doing can make a miracle. Thus, it could lead to a belief that their donations will contribute to the process of making the miracle – providing several successful players for Vietnamese sport. This profile will be posted in the official website of PdV a week prior to the main event – Mid Autumn Festival. 2.11 Website: PdV official website contains information about PdV and PointSport, including backgrounds, purpose, history, achievements, etc. This website also updates photos, videos, profiles and latest news about this campaign and PointSport so that the audience can follow. 2.12 Editorials (see appendix 3.2, page 16 for details): Suggested contents: Poor living conditions of underprivileged children in HCMC and Kon Tum Corporations’ CSR activities in Vietnam. NGOs in Vietnam, opportunities and challenges. The importance of sport in children development. Specific stories of successful athletics growing up from vulnerable childhood. Lion dance: a fading traditional custom. Followers 2.13 Editorials (see appendix 3.3, page 17 for details): Suggested contents: Trends of the Vietnamese youth (doing extra-curricular activities, apply for volunteer opportunities to help the society, to gain life experience and to make more relationships). Growing strength of community clubs of universities in Vietnam NGOs info in Vietnam focusing on children issues. New activities and destinations in Mid-autumn festival this year What’s new in this Mid-Autumn festival in HCMC? “Han Thuyen coffee” – new trend of the youth in HCMC. Vietnamese sport stars start at young ages 2.14 Social media: Avatars and covers of the campaign’s Facebook and Zing Me fan pages will be pictures of PdV’s children having fun with sports. Picture albums: pictures of children playing sports and having fun with people and volunteers. Besides, we can have a “picture interview” in which we will take portrait pictures of some children and in the caption of each picture is the interview content. The interview will be focus on what they think about sports, about PointSport Page 13 of 23 event and activities, their future profession, how PointSport staff and volunteers have helped them, etc. We can also interview some organizers, volunteers and the general public. Videos (embedded to FB via PointSport’s official Youtube channel): Videos of children playing sports and having fun with people and volunteers, videos of the process of volunteers preparing for the PR campaign’s activities and Kermesse festival, videos of PointSport’s partners’ places where the children have done their field trips, exchange and other activities, etc. Statuses and notes will be posted onto these two pages to inform the readers about PdV, PointSport and its PR campaign. Also, through statues and notes people will be able to know about PointSport’s PR campaign activities and catch up with the latest news. Stay on these two pages’ information sections will be the brief information about PdV and PointSport as well as contact information (including address, office number, mobile phone number, email, LinkedIn) and PointSport’s bank account. *Avatars, covers, pictures, videos, statuses and notes will be updated regularly throughout the campaign. 2.15 Website: Information for volunteers: volunteer recruitment announcement and information, specific requirements, timeline of the campaign and main event, general and main tasks of the campaign’s activities, benefits of volunteers, contact details, and so on. The website will be updated regularly with posts, photos and videos so people could catch up with how PointSport is going and what is actually happening. All posts on the website will have share buttons so information will be spread out onto social networks such as Facebook and Zing Me, which helps raise awareness about the campaign and attract potential volunteers. 3. Targeted medium 3.1 Potential sponsors *List of publications (arranged in descending order of importance): No. 1 Name Nhip Cau Dau Tu 2 Saigon Times 3 Thoi bao kinh te Saigon 4 AsiaLIFE Magazine Description Circulation: 65,000 copies/ week Nhip Cau Dau Tu aims for business professional in Vietnam with 65% of circulation distributed in Ho Chi Minh City. Nhip Cau Dau Tu always strives to hold its number one position as “Vietnam’s best business read”. Circulation: 40,000 copies/ week Saigon Times is an English business magazine distributed both nationwide and overseas in which 50% in Ho Chi Minh City and 5% in foreign countries. Circulation: 70,000 copies/ week Thoi bao kinh te Saigon is a Vietnamese business magazine with a readership of 329,000 of southern readers. Circulation: Page 14 of 23 6,000 copies/ month AsiaLIFE magazine is an English magazine featuring contemporary Vietnam, especially in Ho Chi Minh City. AsiaLIFE reaches over 18,000 of readers, in which mainly are foreigners living in Ho Chi Minh City. 3.2 General public Channels: Print publications: Name Description Thanh Nien Circulation: 462,000 copies/day This is one of the major daily newspapers in Vietnam, with fast update rate and wide extent of spreading information. Online publications: No Name 1 Tuoi Tre Online 2 Dan Tri 3 VnExpress 4 Yahoo! Viet Nam Description Website: http://www.tuoitre.vn/ Number of visitors: 3,500 people Page view: 140 million/month Rate of coverage: 9% (Vietnam population) and 5% (young people aged 15-24) Website: http://dantri.com.vn/ Number of visitors: 680 million people Page view: 410 million/month Rate of coverage: 23% Website: www.vnexpress.net Number of visitors: 13 million people Page view: 90 million/month Rate of coverage: 38% Vietnamese youth (aged 15-24) Website: http://vn.yahoo.com/ Rate of coverage: 20% Page 15 of 23 3.3 Followers Channels Print publications: No. 1 2 Name Thanh Nien 2! Magazine Description Circulation: 462,000 copies/day This is one of the major daily newspapers in Vietnam, with fast update rate and wide extent of spreading information. Furthermore, it has section specialized for young people (“World of the youth”). Publishing day: Every Tuesday Circulation: 169,000 copies/period (2! Magazine 2011) Readers: Vietnamese students This is a magazine with entertainment information for students. It attracts lots of young readers regard to its witty writing style, rich content and suitable with the Vietnamese youth. Online publications: No. 1 2 Name Description Tuoi Tre Online Website: http://www.tuoitre.vn/ Number of visitors: 3,500 people Page view: 140 million/month Rate of coverage: 9% (Vietnam population) and 5% (young people aged 15-24) Dan Tri Website: http://dantri.com.vn/ Number of visitors: 680 million people Page view: 410 million/month Rate of coverage: 23% Page 16 of 23 VnExpress 3 Website: www.vnexpress.net Number of visitors: 13 million people Page view: 90 million/month Rate of coverage: 38% Vietnamese youth (aged 15-24) Website: http://kenh14.vn/ Channel 14 4 5 Zing News 6 Yahoo! Viet Nam Rate of coverage: 8% (Vietnam population) and 16% (young people aged 15-24) Website: http://news.zing.vn/ Number of visitors: 16 million people Page view: 1.9 million/month Rate of coverage: 33% (Vietnam population) and 55% (young people aged 15-24) Website: http://vn.yahoo.com/ Rate of coverage: 20% Social media: No. Name Description 1 Facebook Website: www.facebook.com Coverage: 24% Vietnamese youth (15-24) 2 Zing Me Website: www.me.zing.vn Coverage: 55% Vietnamese youth (other Zing apps included). Page 17 of 23 4. Budget 4.1 Tactics & Tools Items Cost per item (USD) Transportation Printing (newsletters, sponsor letters) 0.75 Quantity Cost 6 70 195 146.25 Costume 300 Decoration 80 Total Cost 596.25 4.2 Media cost Page 18 of 23 5. Evaluation 5.1 Potential sponsors Objectives Evaluation methods - Surveys (Yes/No question) 70% of 15 sponsors and partners aware about PointSport program - Counting via LinkedIn - Visiting PdV’s website, especially on PointSport’s sponsorship section 60% of 15 sponsors and partners know about PointSport - Personal phone calls - Twitter beep 30% of 15 sponsors understand and feel the importance of PointSport program that they can obtain benefits from investment - Online surveys (Values ranking – 3 or 4 questions) and discussion panels Details - Survey will be on LinkedIn and PdV website (sponsor section). Yes-No question: Have you ever heard about Point Sport program which support vulnerable children in developing physical, mental and social well-being through sports? Timeline At the end of the 2nd week of the campaign - Numbers of acceptation for connection on LinkedIn - We will use two web trackers: statcounter.com and Google Analytics, to measure the number of daily visits to PdV websites and how they use our site. - We can make phone calls to companies to confirm whether they have known about the campaign and PointSport program. - We will use Twitter beep to help us track on how many times Twitter users mention our campaign and PointSport program. - The online surveys will be available on LinkedIn and PdV website (sponsor section). Questions will focus on how they feel the campaign is attractive, how important PointSport program is, or how crucial an individual’s or an organization’s role is in supporting underprivileged children through participating the program. Participants will rank their answers from 5 to 1. Level of ranking: 5: extremely positive feelings 1: extremely negative feelings At the end of the 2nd week of the campaign At the end of the 3rd week of the campaign - Discussion panels are the sponsor Page 19 of 23 network facilitating their discussions on particular ideas to the questions. The questions help to measure the precise outcome. 20% of 15 sponsors officially agree to support money and facilities for the program Responding sponsor letters The number of sponsor letters responding to us will be counted and evaluated. At the end of the 5th week of the campaign 5.2 Disadvantaged children Objectives 100% of 600 children aware the advantages of playing sports 100% of 600 children know about PointSport 10% of 600 children want to take part in PointSport 7% of 600 children register for PointSport Evaluation Methods Surveys (Yes-No questions) Counting Details Timeline Printed surveys will be handed out to the children at PdV’s Tu Xuong DotCom, Christian Noble Children’s Foundation and Go Vap Centre of Nurture and Protect Children The numbers of PdV’s children participate activities of the campaign (Field Trip; Fitness Challenge; Sample Class and Exchange Session) At the end of the 2nd week of the campaign At the end of the 2nd week of the campaign One-on-one consultation We will ask the children individually after their participation of the activities throughout the campaign. The consultation will discuss about: 1. Which activities do you like most throughout the campaign? Why? 2. How do you feel after trying sport activities? 3. How do you like the place you’ve visited? 4. Do you feel to play team sports? At the end of the 2nd month of the campaign Counting The number of children register for PoinSport program will be counted At the end of the campaign 5.3 General public Objectives 8% of this group aware about the campaign and PointSport program 5% of this group have positive attitude about the campaign and PointSport program Evaluation methods Surveys (Yes-No questions) Focus group interviews Details Timeline At the end of the 2nd week of the campaign After the main event is held, we will choose ten people who attended the event for the interviews. The interview will measure how At the end of the 2nd week of the campaign Page 20 of 23 2% of this group keep on track with the campaign 0.01% of this group donate 20 million VND for PointSport program Observation and counting via Facebook, YouTube, Twitter and website. Counting people respond about the event to help us evaluate the effectiveness of delivered key message. The interview will discuss about what people like about the event and what activities do they think most impressively or most meaningfully. We will use social mention to measure how much our campaign and PointSport program are mentioned on Facebook, YouTube and Twitter. Additionally, we will use two web trackers stacounter.com and Google Analytic to analyze how people use PdV website qualitatively and quantitatively. The amount of money has been collected throughout the campaign, especially in the main event and Kermesse festival Throughout the campaign At the end of the campaign 5.4 Followers Objectives 10% of the potential followers aware about the campaign and PointSport program Evaluation Methods Counting Online survey (Value rankings) 1% of this group ignite positive attitude about the campaign and PointSport program Observation on social web pages and targeted online newspapers 0.025% of this group participate in our activities conducting throughout the campaign Counting Details Timeline The number of friends and followers on PdV Facebook page, Flickr, LinkedIn and Zing Me will be counted At the end of the 2nd week of the campaign Online surveys will be available on Facebook, Flickr and PdV website. Questions will discuss about the usefulness of supporting the campaign and their interest in it together with various reasons regarding experience, good CV and networking, just to name a few. At the end of the 2nd month of the campaign We will observe the discussions on our Facebook page, Flickr, YouTube and some comments on our targeted online newspaper distributing our editorials to evaluate how this group responds throughout the campaign. The number of participants in our social activities throughout the campaign will be counted. Throughout the campaign Page 21 of 23 VII. References Google Analytics n.d, 'Features', viewed 17 September 2012, <http://www.google.com/intl/en_uk/analytics/features/index.html>. (Appendix 5, table 1, row 2, page 20) Social Mention n.d, 'About', viewed 17 September 2012, <http://www.socialmention.com/about/>. (Appendix 5, table 3, row 4, page 22) Marais, M 2011, 'CSR in Vietnam: a new frontier', CSR Connected, posted 18 April, viewed 17 September 2012, <http://www.csrconnected.com.au/2011/04/csr-in-vietnam-a-new-frontier/>. (Statement of need, paragraph 2, line 3, page 4) Duong, KH & Ohno, K 2005, 'Street children in Vietnam: Interactions of Old and New Causes in a Growing Economy', Grips, chapter 2, pp. 11 - 47, viewed 17 September 2012, <http://www.grips.ac.jp/vietnam/VDFTokyo/Doc/SocialBook1Chapter2.pdf>. (Executive summary, paragraph 2, line 3 & Statement of need, paragraph 1, line 3) GSO 2010, 'Population and population density in 2010 by province', table, General Statistics Office of Vietnam, viewed 17 September 2012, <http://www.gso.gov.vn/default_en.aspx?tabid=467&idmid=3&ItemID=11728>. (Appendix 1.3, paragraph 1, line 1, page 10) Social Bankers 2012, 'Vietnam Facebook Statistics', table, Social Bankers, viewed 17 September 2012, <http://www.socialbakers.com/facebook-statistics/vietnam>. (Appendix 2.8, paragraph 1, line 2, page 13) Dong Ngo 2009, 'Facebook in Vietnam: Social-networking blues', CNET, 09 December, viewed 17 September 2012, <http://news.cnet.com/8301-1023_3-10410034-93.html>. (Appendix 2.8, paragraph 1, line 4, page 13) Vietbao 2005, 'Miss volleyball Kim Hue: Thanks to first love', Viet Bao, 11 December, viewed 17 December 2012, <http://vietbao.vn/The-gioi-tre/Miss-bong-chuyen-Kim-Hue-Cam-on-tinh-dau/70023251/504/>. (Appendix 2.10, paragraph 1, line 1, page 14) Cimigo Vietnam 2011a, 'Vietnam NetCitizens Report 2011', Cimigo, viewed 17 September 2012, <http://www.cimigo.vn/en-US/ReportDetail.aspx?ProductId=234&BackPageId=ReportList&BackUrl=%252fenUS%252fReports%252fOthers%252fCommon.aspx>. (Appendix 3.3, table 3, page 18) Cimigo Vietnam 2011b, 'Cimigo Youth Report: Vietnam's Generation Z', Cimigo, viewed 17 September 2012, <http://www.cimigo.vn/en-US/ReportDetail.aspx?ProductId=243>. (Appendix 3.3, table 2, page 17) Doubleclick Ad Planner 2011a, 'Ad planner top 1000 sites - Jun 2011', Bao Gia, viewed 17 September 2012, <http://baogia.24h.com.vn/upload/public/Ad-planner-top-1000-sites-Jun-2011.pdf>. (Appendix 3.3, table 2, page 17) Doubleclick Ad Planner 2011b, 'Report of internet Vietnam in Nov 2011', 24h, viewed 17 September 2012, <http://xem2.24h.com.vn/upload/files/2012-02-14/1329188236_DAP-NEWS-report-1111.pdf>. (Appendix 3.3, table 2, page 17) Neilsen 2011, 'Study the website entering density: 24h, vnexpress.net, dantri.com.vn in two cities Ho Chi Minh and Hanoi', Bao Gia, viewed 17 September 2012, <http://baogia.24h.com.vn/upload/files/2012-0630/1341029604_05_12_vn-24h.pdf>. (Appendix 3.3, table 2, page 17) Page 22 of 23 Vnexpress 2011, 'Vnexpress celebrates 10th years old', Vnexpress, viewed 17 September 2012, <http://vnexpress.net/gl/xa-hoi/2011/02/vnexpress-tron-10-tuoi/>. (Appendix 3.2, table 2, page 16) Vovinam n.d, ‘Foundation History’, Vovinam, viewed 17 September 2012, <http://vovinam.org.vn/index.php?option=com_content&task=view&id=13&Itemid=38>. (Appendix 1.1, paragraph 1, page 9) CCIFV n.d, ‘Role and mission’, French Chamber of Commerce Vietnam, viewed 17 September 2012, <http://www.ccifv.org/la-ccifv/roles-et-missions/>. (Appendix 1.1, paragraph 6, page 10) Thuong Dinh Footwear n.d, ‘Introduction’, Thuong Dinh, viewed 17 September 2012, <http://www.thuongdinhfootwear.com.vn/Default.aspx?do=intro>. (Appendix 1.1, paragraph 2, page 9) Kinh Do n.d, ‘Overview’, Kinh Do, viewed 17 September 2012, <http://kinhdo.vn/Overview.html>. (Appendix 1.1, paragraph 3, page 9) HAGL n.d, ‘History of foundation and development’, Hoang Anh Gia Lai, viewed 17 September 2012, <http://www.hagl.com.vn/Group_Pages/Show/9>. (Appendix 1.1, paragraph 4, page 9) ACB n.d, ‘Introduction’, Asia Commercial Bank, viewed 17 September 2012, <http://www.acb.com.vn/gthieu/gthieu.htm>. (Appendix 1.1, paragraph 5, page 10) Natixis n.d, ‘Organization’, Natixis, viewed 17 September 2012, <http://www.natixis.com/natixis/jcms/ala_5365/organisation>. (Appendix 1.1, paragraph 7, page 10) Euro Week Asia 2011, ‘EuroWeekAsia announces loans awards winners’, 25 February, viewed 17 September 2012, <http://www.euroweek.com/images/607/81446/Asia%20Loans%20Awards.pdf>. (Appendix 1.1, paragraph 7, line 4, page 10) Galaxy Studio n.d, ‘Nhip Cau Dau Tu’, Galaxy Studio, viewed 17 September 2012, <http://www.galaxystudio.vn/#dopublishing>. (Appendix 3.1, table 1, row 1, page 15) Asia Life HCMC n.d, ‘Home’, homepage, Asia Life HCMC, viewed 17 September 2012, <http://www.asialifehcmc.com/>. (Appendix 3.1, table 1, row 4, page 15) Vet Media n.d, ‘Vietnam Economic Times’, Thoi bao Kinh te Viet Nam Media Kit, viewed 17 September 2012, <http://vetmedia.vn/digital/news/cat/37/language/2/Vietnam-Economic-Times.html//>. (Appendix 3.1, table 1, row 3, page 15) Phong Marketing n.d, ‘Saigon Times Group’s Media Kit 2006’, PhongMarketing, viewed 17 September 2012, <http://phongmarketing.com/web/?frame=quotation_view&id=29>. (Appendix 3.1, table 1, row 2, page 15) GSO 2010, ‘Number of university students in Vietnam’, table, General Statistics Office of Vietnam, viewed 17 September 2012, <http://www.gso.gov.vn/default_en.aspx?tabid=474&idmid=3&ItemID=11432>. (Appendix 1.4, paragraph 1, line 6, page 11) Page 23 of 23