Chapter 7 Memory Copyright © Allyn & Bacon 2007 What is Memory? Human memory is an information processing system that works constructively to encode, store, and retrieve information Copyright © Allyn & Bacon 2007 What is Memory? Memory – Any system – human, animal, or machine – that encodes, stores, and retrieves information Copyright © Allyn & Bacon 2007 Why is choosing the right penny so difficult? Copyright © Allyn & Bacon 2007 It’s difficult because. . . 1. We haven’t encoded that info. 2. We haven’t stored that info. 3. Therefore, we cannot retrieve it easily. Copyright © Allyn & Bacon 2007 What is pseudoforgetting? Pseudoforgetting (false forgetting) is a failure to encode the information You didn’t forget; you just never cared enough to pay attention! (pseudo = false) Copyright © Allyn & Bacon 2007 3 basic tasks of memory Encoding Storage Retrieval Copyright © Allyn & Bacon 2007 The way I see it!! Encoding Putting info in the brain Storage Retrieval Elaboration – trying to understand it Making it meaningful to you Copyright © Allyn & Bacon 2007 The way I see it!! Encoding Storage Retrieval Keeping the info in the brain Copyright © Allyn & Bacon 2007 The way I see it!! Encoding Storage Retrieval Getting stuff out of your brain Copyright © Allyn & Bacon 2007 Now, use computer terminology to describe the processes of memory! Copyright © Allyn & Bacon 2007 Copyright © Allyn & Bacon 2007 Review Getting information into the brain is called _____; getting information out of memory is called ______. a. storage; retrieval b. Encoding; storage c. Encoding; retrieval d. Storage; encoding Copyright © Allyn & Bacon 2007 Let’s talk about encoding. Copyright © Allyn & Bacon 2007 Now let’s try something. Copyright © Allyn & Bacon 2007 Can you remember this? GBX IYU CSE GWE LIY TRN Copyright © Allyn & Bacon 2007 It’s tough. You might remember the structure (all capital letters). That’s structural encoding. Copyright © Allyn & Bacon 2007 Try this Pain Crane Sane Layne Copyright © Allyn & Bacon 2007 Phonemic Encoding That was easier because they all rhymed. Remembering sounds is easier than remembering structure. Copyright © Allyn & Bacon 2007 Acoustic encoding – Conversion of information to sound patterns in working memory Copyright © Allyn & Bacon 2007 Acoustic encoding What are the parts of the human body? Think of a song!!!!!!!!! Copyright © Allyn & Bacon 2007 Can you remember all 50 states? Make up a song. Copyright © Allyn & Bacon 2007 Acoustic encoding I remember Rick’s name because it sounds like he acts on a daily basis. Copyright © Allyn & Bacon 2007 Semantic encoding “Semantic” means meaning. We remember stuff that has meaning better than their structure and sounds. Copyright © Allyn & Bacon 2007 Try this. Apples are grown in Washington. Copyright © Allyn & Bacon 2007 Copyright © Allyn & Bacon 2007 Levels of Encoding Copyright © Allyn & Bacon 2007 Review The word “big” is flashed on the screen. A mental picture of the word big represents a ______ code; the definition “large in size” represents a ______ code; “sounds like pig” represents a _______ code. a. structural; phonemic; semantic b. Phonemic; semantic; structural c. Structural; semantic; phonemic d. Phonemic; structural; semantic Copyright © Allyn & Bacon 2007 What is serial positioning effect? Imagine a grocery list: milk, eggs, butter, bread, celery, chocolate, Big Red, Beans, chips. We most likely will remember the first few items and the last few. Copyright © Allyn & Bacon 2007 Encoding: Serial Position Effect Percent age of words recalled 90 80 Serial Position Effect-tendency to recall best the last items in a list 70 60 50 40 30 20 10 0 1 2 3 4 5 6 7 8 Position of word in list 9 10 11 12 Copyright © Allyn & Bacon 2007 How can we use this as students? Copyright © Allyn & Bacon 2007 Encoding is effective when You pay attention. “Selective attention” If you don’t pay attention, your sensory memory will hear blah, blah. You have to pay attention to get info into your working memory Copyright © Allyn & Bacon 2007 Effective Encoding We encode what we are interested in. This is called self-referent encoding. Can you remember my phone number? Copyright © Allyn & Bacon 2007 Self referent encoding We remember information that is personally relevant. I’ll give you money if you remember something. Copyright © Allyn & Bacon 2007 Dual Encoding Dual encoding (learning) involves combining different levels of processing. Combine Semantic with phonemic with structural processing when you learn and study. Copyright © Allyn & Bacon 2007 A common way of dual encoding is Mnemonics Copyright © Allyn & Bacon 2007 Mnemonics (encoding) Chunking organizing items into familiar, manageable units like horizontal organization--1776149218121941 often occurs automatically use of acronyms HOMES--Huron, Ontario, Michigan, Erie, Superior PEMDAS - ????? Copyright © Allyn & Bacon 2007 Chunking Can you remember this number? 19039848557 Copyright © Allyn & Bacon 2007 Method of loci? Aristotle talked about this. You have a grocery list: hot dogs, cat food, tomatoes, bananas, Dr. Pepper. Copyright © Allyn & Bacon 2007 Method of loci? Now imagine you are arriving home in the driveway you see hot dogs all over the driveway, INSIDE the garage your cat is eating its food, you see tomatoes spattered on the door, you hang your coat but see banannas hanging in the closet, you go to the sink and see Dr. Pepper face down in the sink. What’s cool about the method of loci is you remember the items in a specific order. Copyright © Allyn & Bacon 2007 Eggs, strawberries, ravioli, chocolate, beef. Copyright © Allyn & Bacon 2007 Encoding Specificity Principle What are context dependent effects: information learned in a particular context is better recalled if recall takes place in the same context ex: mood congruence Copyright © Allyn & Bacon 2007 Godden & Baddeley (1975) Memory experiment with deep-sea divers Deep-sea divers learned words either on land or underwater They then recalled the words either on land or underwater Copyright © Allyn & Bacon 2007 Mood Congruence Easier to remember happy memories in a happy state and sad memories in a sad state. Teasdale & Russell (1983): subjects study positive or negative words in normal state. Test in positive or negative induced states. mood primes certain memory contents Copyright © Allyn & Bacon 2007 State-dependent recall Does physical state matter? Eich et al. (1975): study while smoking normal or marijuana cigarette. Test words under same or different physical condition Copyright © Allyn & Bacon 2007 Encoding summary Encoding is most effective when we can see it, hear it, touch it, and UNDERSTAND it. Also, it’s most effective when we combine those elements. Encoding is best when we care. Copyright © Allyn & Bacon 2007 What is spacing effect? Memory is better for repeated information if repetitions occur spaced over time than if they occur massed, one after another. No cramming! Why? 1.Spacing distributed practice (instead of massed practice) reduces retroactive and proactive interference. 2.REM sleep helps memory. So study Tuesday, sleep, study Wednesday, sleep. You’ll do better. 3.Distributed practice may cause you to encode it in different ways and in different moods. Melton&&Bacon Schulman, Copyright © Allyn 20071970 If a subject is asked to remember this list of numbers in 10 seconds: 48, 31, 45, 76, 97, 84, 26, 12, 67, which numbers will she most likely remember? a. 84, 45 b. 48, 67 c. 12, 31 d. 97, 76 Copyright © Allyn & Bacon 2007 Now let’s talk about storage Each of the three memory stages encodes and stores memories in a different way, but they work together to transform sensory experience into a lasting record that has a pattern of meaning Copyright © Allyn & Bacon 2007 What are the Three Stages of Memory? Sensory Memory Working Memory (STM) Long-term Memory Copyright © Allyn & Bacon 2007 The First Stage: Sensory Memory On the next slide, you will see a series of letters for one second Try to remember as many letters as you can Copyright © Allyn & Bacon 2007 DJB XHG C LY Copyright © Allyn & Bacon 2007 The First Stage: Sensory Memory How many can you recall? Copyright © Allyn & Bacon 2007 DJB XHG C LY Copyright © Allyn & Bacon 2007 The First Stage: Sensory Memory Sensory Memory has a large capacity, very short duration, allows quick/online commerce with environment. It registers sensations coming into our "system" from the environment, allowing us to pick up on all the rich stimuli "out there." There are many "types" of sensory memories, corresponding to our different senses, as in eyes, hears, touch, taste, etc. Copyright © Allyn & Bacon 2007 Sensory memory Sensory memory lasts no more than 2 seconds. The precise length of different types of sensory memories differs (e.g., visual sensory memory is shorter than auditory). Copyright © Allyn & Bacon 2007 Sensory Memory Sensory memory traces fade fairly rapidly. We simply lose the information UNLESS we do something further with it. Did you remember when I clapped earlier? Copyright © Allyn & Bacon 2007 The First Stage: Sensory Memory Psychologists believe that, in this stage, memory images take the form of nerve impulses Copyright © Allyn & Bacon 2007 The Three Stages of Memory Sensory Memory Working Memory STM Long-term Memory Preserves recently perceived events or experiences for less than a minute without rehearsal. Copyright © Allyn & Bacon 2007 The Second Stage: Working Memory Alan Baddeley’s model of Working memory (STM) consists of • A central executive • A phonological loop • The sketchpad Copyright © Allyn & Bacon 2007 What is Atkinson – Shiffrin model of memory storage? Copyright © Allyn & Bacon 2007 Copyright © Allyn & Bacon 2007 Short Term Memory (working) STM can hold unrehearsed information up to 20 seconds. STM can hold 7 items +/- 2, according to some theories. Copyright © Allyn & Bacon 2007 TWANBACBSCPR Copyright © Allyn & Bacon 2007 Encoding and Storage in Working Memory (STM) Chunking – Organizing pieces of information into a smaller number of meaningful units Copyright © Allyn & Bacon 2007 Okay, earlier we talked about chunking as a means of encoding (understanding). Now we will mention it as a means of Short-term storage. Copyright © Allyn & Bacon 2007 Chunking Can you remember this number? 19039848557 Copyright © Allyn & Bacon 2007 Chunking How about this one? 1-903-984-8557 Copyright © Allyn & Bacon 2007 Maintenance rehearsal – Process in which information is repeated or reviewed to keep it from fading while in working memory Copyright © Allyn & Bacon 2007 Maintenance Rehearsal JLo says, “My phone Number is 469-2595968” You then repeat it to yourself until you can write it down somewhere. Copyright © Allyn & Bacon 2007 Elaborative rehearsal – Process in which information is actively reviewed and related to information already in LTM Example: Suppose you had to know the following definition of the term "norm" for your sociology class: norms are standards of desirable behavior that people are supposed to follow in their interactions with others. If you were to use rote rehearsal, you would repeat this definition over and over many times. If, however, you were to use elaborative rehearsal, you would expand on the above definition by adding additional information and associating it with information already in your memory. Below, the meaning of the term is analyzed in greater detail and also includes examples that connect the information to knowledge you may already have in your memory system. Norms often differ depending on the situation. Example: It's okay to tell my problems to my parents or friends but not to strangers. Copyright © Allyn & Bacon 2007 What parts of brain are involved in memory? The Prefrontal Cortex--Site of Working Memory (STM) Copyright © Allyn & Bacon 2007 The hippocampus is part of a network of regions in the brain important for memory. Research suggests that the mediodorsal nucleus of the thalamus, amygdala , and hippocampus may work in concert to regulate which information is consolidated in memory Copyright © Allyn & Bacon 2007 Flashbulb memories? Memories we never forget because of the emotion involved. Copyright © Allyn & Bacon 2007 The capacity of STM (working memory) is a. About 50, 000 words b. Unlimited c. About 25 stimuli d. About 7 “chunks” of information Copyright © Allyn & Bacon 2007 The Three Stages of Memory Sensory Memory Working Memory Long-term Memory Stores material organized according to meaning, also called LTM Copyright © Allyn & Bacon 2007 Long-term memory Declarative memory Procedural memory Semantic memory Includes memory for: language, facts general knowledge Episodic memory Memory of life’s Episodes like first kiss Includes memory for: motor skills, operant and classical conditioning Copyright © Allyn & Bacon 2007 Copyright © Allyn & Bacon 2007 The Third Stage: Long-Term Memory Procedural memory – Division of LTM that stores memories for how things are done Declarative memory – Division of LTM that stores explicit information (also known as fact memory) Copyright © Allyn & Bacon 2007 The Third Stage: Long-Term Memory Episodic memory – Subdivision of declarative memory that stores memories for personal events, or “episodes” Semantic memory – Subdivision of declarative memory that stores general knowledge, including meanings of words and concepts Copyright © Allyn & Bacon 2007 Long-term memory Declarative memory Procedural memory Semantic memory Episodic memory Includes memory for: language, facts general knowledge Includes memory for: events, personal experiences Includes memory for: motor skills, operant and classical conditioning Copyright © Allyn & Bacon 2007 Your memory of how to brush your teeth is contained in your ______ memory. a. Declarative b. Procedural c. Structural d. episodic Copyright © Allyn & Bacon 2007 Your knowledge that birds fly, that the sun rises in the east, and that 2+2=4 is contained in your ______ memory. a. Structural b. Procedural c. Implicit d. semantic Copyright © Allyn & Bacon 2007 Why do we forget? Copyright © Allyn & Bacon 2007 Decay theory? We simply forget over time. Copyright © Allyn & Bacon 2007 Motivated forgetting AKA “repression” We want to forget awful things. Copyright © Allyn & Bacon 2007 3 types of amnesia? Infantile amnesia – stuff we don’t remember as babies Anterograde amnesia – Inability to form memories for new information Retrograde amnesia – Inability to remember information previously stored in memory Note: procedural memory seems unaffected! Copyright © Allyn & Bacon 2007 Anterograde Amnesia Copyright © Allyn & Bacon 2007 Retrograde amnesia Any soap opera where someone can’t remember who they are, where they live, etc. Quarterbacks who can’t remember games when they got concussions. Copyright © Allyn & Bacon 2007 HM: a case study Bicycle accident at age 9 After accident: intractable epilepsy Surgery in 1953: surgery at age 27 During surgery: bilateral damage to hippocampus and mediotemporal lobes Result: not able to form new memories/does not know that he has disorder/thinks it is 1953: 27 yrs. old Milner tests tracing stars with mirrors every day repeated every day “new” to HM but…he improved! (Long term perceptual motor memories intact; no conscious recollection of activity) Learning with no conscious memory Two types: explicit and implicit (or declarative and non-declarative) Copyright © Allyn & Bacon 2007 HM: Amnesic Severe epilepsy, treated with surgery to bilaterally remove medial temporal lobes, including hippocampus Operation 9/1953, 27 years old HIPPOCAMPUS MEDIAL TEMPORAL LOBES Copyright © Allyn & Bacon 2007 HM: Amnesic Mirror tracing task, Milner, 1965 Copyright © Allyn & Bacon 2007 LTM Consolidation – The process by which short-term memories are changed to long-term memories Our ultimate goal as students!!!!! We want to remember this stuff on May 2! Copyright © Allyn & Bacon 2007 How do we consolidate? Make it meaningful. Put notes in your own words. Relate stuff to your own experience. See it, smell it, taste it, touch it, sing it, make a joke about it (preferably a dirty one). Copyright © Allyn & Bacon 2007 If decay theory is correct: a. Information can never be permanently lost from long-term memory b. Forgetting is simply a case of retrieval failure c. The principal cause of forgetting should be the passage of time d. All of the above Copyright © Allyn & Bacon 2007 Many amnesiacs demonstrate _____ memory, even though their ______ memory is extremely impaired. a. declarative; procedural b. Conscious; unconscious c. Implicit; explicit d. Semantic; episodic Copyright © Allyn & Bacon 2007 How Do We Retrieve Memories? Whether memories are implicit or explicit, successful retrieval depends on how they were encoded and how they are cued Copyright © Allyn & Bacon 2007 Retrieval Cues Retrieval cues – Stimuli that are used to bring a memory to consciousness or into behavior Example: hints that a teacher gives you during a test without giving you the answer. Copyright © Allyn & Bacon 2007 Retrieval Cues What is Priming? – Technique for retrieving memories by providing cues that stimulate a memory without awareness of the connection between the cue and the retrieved memory. Giving hints to remember. Copyright © Allyn & Bacon 2007 Priming If you are presented with the following words: assassin, octopus, avocado, mystery, sheriff, climate Copyright © Allyn & Bacon 2007 Priming An hour later, you would easily be able to identify which of the following words you had previously seen: twilight, assassin, dinosaur, mystery Copyright © Allyn & Bacon 2007 Priming However, an hour later, you would also have a much easier time filling in the blanks of some of these words than others: ch_ _ _ _ nk o _ t _ _ _ us _ og _ y _ _ _ _ l _ m _ te Copyright © Allyn & Bacon 2007 Priming While you did not actively try to remember “octopus” and “climate” from the first list, they were primed in the reading, which made them easier to identify in this task chipmunk octopus bogeyman climate Copyright © Allyn & Bacon 2007 Name the Seven Dwarves Copyright © Allyn & Bacon 2007 Remembering off the top of your head is recall. Copyright © Allyn & Bacon 2007 Now pick pick out the seven dwarves. Grouchy Gabby Fearful Sleepy Smiley Jumpy Hopeful Shy Droopy Dopey Sniffy Wishful Puffy Dumpy Sneezy Pop Grumpy Bashful Cheerful Teach Snorty Nifty Happy Doc Wheezy Stubby Poopy (this is recognition) Copyright © Allyn & Bacon 2007 Seven Dwarves Sleepy, Dopey, Grumpy, Sneezy, Happy, Doc and Bashful Copyright © Allyn & Bacon 2007 What is Recall and Recognition? Recall – Technique for retrieving explicit memories in which one must reproduce previously presented information (fill in blank) remember without priming Recognition – Technique for retrieving explicit memories in which one must identify present stimuli as having been previously presented (multiple choice) remember with priming Copyright © Allyn & Bacon 2007 Copyright © Allyn & Bacon 2007 Other Factors Affecting Retrieval Encoding specificity principle – The more closely the retrieval clues match the form in which the information was encoded, the better the information will be remembered Copyright © Allyn & Bacon 2007 Other Factors Affecting Retrieval Mood congruent memory – A memory process that selectively retrieves memories that match one’s mood A good mood reminds you of good times. A fight with your boyfriend reminds you of something else he did to piss you off. Copyright © Allyn & Bacon 2007 TOT (tip of the tongue) phenomenon? – The inability to recall a word, while knowing that it is in memory Copyright © Allyn & Bacon 2007 What is retroactive interference? What is proactive interference? Copyright © Allyn & Bacon 2007 Copyright © Allyn & Bacon 2007 Interference-learning French and Italian simultaneously Un Uno Deux Due Trois Tre Quatre Quattro cinq cinque Copyright © Allyn & Bacon 2007 Why do we forget? 1. Decay theory 2. Repression 3. Amnesia 4. Pseudoforgetting 5. Misinformation effect 6. Interference 7. Lack of mood congruency 8. Bias Copyright © Allyn & Bacon 2007 Why Does Memory Sometimes Fail Us? Most of our memory problems arise from memory’s “seven sins” – which are really by-products of otherwise adaptive features of human memory Copyright © Allyn & Bacon 2007 Memory’s “Seven Sins” Transience AbsentMindedness Misattribution Suggestibility Bias Persistence Blocking Copyright © Allyn & Bacon 2007 Transience The impermanence of a long-term memory; based on the idea that long-term memories gradually fade in strength over time Forgetting curve – A graph plotting the amount of retention and forgetting over time for a certain batch of material Copyright © Allyn & Bacon 2007 Percent retained Ebbinghaus’s Forgetting Curve 60 50 40 30 20 10 0 5 10 15 Days 20 25 30 Recall decreases rapidly, then reaches a plateau, after which little more is forgotten Copyright © Allyn & Bacon 2007 Absent-Mindedness Forgetting caused by lapses in attention Copyright © Allyn & Bacon 2007 Blocking Forgetting that occurs when an item in memory cannot be accessed or retrieved • Proactive interference • Retroactive interference • Serial position effect Copyright © Allyn & Bacon 2007 Copyright © Allyn & Bacon 2007 Misattribution Memory fault that occurs when memories are retrieved, but they are associated with the wrong time, place, or person Copyright © Allyn & Bacon 2007 Suggestibility Process of memory distortion as a result of deliberate or inadvertent suggestion Misinformation effect – The distortion of memory by suggestion or misinformation Copyright © Allyn & Bacon 2007 Factors Affecting the Accuracy of Eyewitnesses: Recollections are less influenced by leading questions if possibility of memory bias is forewarned Passage of time leads to increase in misremembering information (JFK assassination) Age of the witness matters Confidence in memory is not a sign of accuracy Copyright © Allyn & Bacon 2007 What is repressed memory controversy? Elizabeth Loftus studied how false memories are planted into people’s minds. Copyright © Allyn & Bacon 2007 Bias An attitude, belief, emotion, or experience that distorts memories Expectancy bias – A tendency to distort recalled events to make them fit one’s expectations Self-consistency bias – Idea that we are more consistent than we actually are Copyright © Allyn & Bacon 2007 Persistence Memory problem in which unwanted memories cannot be put out of mind Copyright © Allyn & Bacon 2007 Improving Everyday Memory Engage in adequate rehearsal Distribute practice and minimize interference Emphasize deep processing and transfer-appropriate processing Organize information Encoding specificity – vary location of studying Use verbal mnemonics – narrative stories Use visual mnemonics – method of Loci Copyright © Allyn & Bacon 2007 Let’s review. 1. The three stages of Atkinson-Shiffrin process of memory are: a) iconic, echoic, encoding b) sensory, short term, long term c) shallow, medium, and deep processing d) semantic, episodic, procedural Copyright © Allyn & Bacon 2007 2. Which of the following examples best illustrates episodic memory? a) telling someone how to tie a shoe b) answering correctly that the Battle of Hastings was in 1066 c) knowing that the word for black in French is noir d) remembering that a clown was at your fifth birthday party Copyright © Allyn & Bacon 2007 When Sue memorized her shopping list, she got to the store and forgot many items from the middle of the list. This is due to the a. Inappropriate encoding b. Retrograde amnesia c. Proactive interference d. The serial-position effect Copyright © Allyn & Bacon 2007 3. Doug wrote a grocery list of 10 items, but leaves it at home. The list included in order: peas, corn, squash, onions, apples, pears, bananas, flour, milk, and eggs. If the law of primacy holds, which of the following is Doug most likely to remember when he gets to the store? a) peas, pears, eggs b) banana, flour, peas c) apples, pears, bananas d) peas, corn, squash Copyright © Allyn & Bacon 2007 4. Mnemonic devices a) can only be used to remember concrete words b) have existed since ancient times c) are generally ineffective and are unnecessary in modern times d) are the main element for improving everyday memory Copyright © Allyn & Bacon 2007 5. According to the levels of processing theory of memory a) we remember items that are repeated again and again b) maintenance rehearsal will encode items into our long-term memory c) deep processing involves elaborative rehearsal, ensuring encoding into long-term memory d) input, output, and storage are the three levels Copyright © Allyn & Bacon 2007 6. Which of the following brain structures plays a key role in transferring information from short-term memory to long-term memory? a) hypothalamus b) thalamus c) hippocampus d) frontal lobe Copyright © Allyn & Bacon 2007 7. Dan was drunk, so his girlfriend convinced him to get out of his car, and she drove him home in her car. He could not remember where his car was parked when he got up the next morning, but after drinking some liquor, Dan remembered where he left his car. This phenomenon best illustrates: a) the misinformation effect b) mood-congruent memory c) the framing effect d) state-dependent memory Copyright © Allyn & Bacon 2007 8. Which of the following terms is synonymous with “motivated forgetting”? a) regression b) repression c) sublimation d) rationalization Copyright © Allyn & Bacon 2007 9. A retrieval cue is a) a brain structure stimulus used to locate a particular memory b) the same thing as an elaboration encoding variable c) a stimulus associated with a memory that is used to locate that memory d) always based on the mood you were in when a memory was first encoded Copyright © Allyn & Bacon 2007 10. Focusing awareness on a narrow range of stimuli or events involves a) encoding b) attention c) elaboration d) clustering Copyright © Allyn & Bacon 2007 11. If you were attempting to recall a memory, the memory process you would be using is a) encoding b) storage c) retrieval d) acquisition Copyright © Allyn & Bacon 2007 12. A memory code that emphasizes the meaning of the verbal input is called a) a structural code b) a phonemic code c) a semantic code d) an episodic code Copyright © Allyn & Bacon 2007 13. Which level of processing should result in the longest lasting memory codes? a) structural encoding b) mnemonic encoding c) semantic encoding d) phonemic encoding Copyright © Allyn & Bacon 2007 14. Pseudoforgetting is viewed as a function of a) interference effects b) lack of attention c) hippocampal damage d) insufficient retrieval cues Copyright © Allyn & Bacon 2007 15. Overlearning material will a) not improve retention b) improve retention c) improve retention for nonsense syllables, but not much else d) result in “burnout” Copyright © Allyn & Bacon 2007 Chapter 7 Answer Key 1. B 2. D 3. D 4. B 5. C 6. C 7. D 8. B 11. C 12. C 13. C 14. B 15. B 9. C 10. B Copyright © Allyn & Bacon 2007