FTTC Pricing

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“Managed” MPLS WAN Pricing

Wires Only MPLS WAN

CONTENTS

Example WAN Solution: .................................................................................................................................... 3

Internet Bandwidth Charges .............................................................................................................................. 3

Charges Schedule ............................................................................................................................................. 4

Dedicated Port Charges .................................................................................................................................... 4

Circuits ............................................................................................................................................................... 4

ADSL2+ Pricing ............................................................................................................................................. 4

AnnexM .......................................................................................................................................................... 5

FTTC Pricing .................................................................................................................................................. 5

PSTN Pricing ................................................................................................................................................. 5

EFM & Leased Line Circuits .......................................................................................................................... 6

Hardware Pricing & Recommended Routers / Switches ............................................................................... 6

Standard Lead Times .................................................................................................................................. 10

Service Levels ................................................................................................................................................. 10

Monitoring & Service Management ............................................................................................................. 10

Availability .................................................................................................................................................... 10

Date 10 th March 2014

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Note

: Prices are constantly changing therefore it is always recommended that you contact Convergence Sales Support on 0845 270 2709 who can provide up to the minute pricing. The pricing below is correct at the time of production.

Example WAN Solution:

Below is an example Managed WAN Solution based on recent customer order. The customer required a 3 site WAN solution. The customer chose to use Ethernet circuits due to their bandwidth requirements and

Convergence group supplied managed Cisco CPE devices at a one off cost. Note: the support costs for both circuit and router are combined in the circuit annual charge:

Post code Connection Type

PE13 1RL

PE15 9LT

PE7 1UA

N/A

N/A

N/A

100/100Mbps Etherconnect circuit

10/100Mbps Etherconnect circuit

10/100Mbps Etherconnect circuit

Router-Cisco 2911

Router-Cisco 2911

Router-Cisco 2911

Total Charges

Annual Charge One off Charges

£8,755.00

£1,532.00

£5,196.00 £1,972.00

£5,257.00

£0.00

£0.00

£0.00

£19,208.00

£1,414.58

£1,850.00

£1,850.00

£1,850.00

£10,468.00

Internet Bandwidth Charges

Internet bandwidth is charged based on Mbps requirements:

Mbps

10

20

30

40

50

60

70

80

90

100

Per Mbps

Internet Bandwidth

Per Month

£2.00

£2.00

£2.00

£20.00

£40.00

£60.00

£2.00

£2.00

£2.00

£2.00

£2.00

£2.00

£2.00

£80.00

£100.00

£120.00

£140.00

£160.00

£180.00

£200.00

Per Annum

£240.00

£480.00

£720.00

£960.00

£1,200.00

£1,440.00

£1,680.00

£1,920.00

£2,160.00

£2,400.00

Date 10 th March 2014

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Charges Schedule

Charges

Description

Configuration & Commissioning

Provisioning

Circuit Rental (dependant on location / supplier)

Internet Bandwidth

Port cost (shared port)

Annual Support

One off Annual

£240.00 -

£75.00 -

-

-

-

-

POA

£18.00

£30.00

£65.00

Dedicated Port Charges

Note: Dedicated port charges are inclusive of SFPs:

Dedicated Port Charges

Description

Dedicated port single mode (up to 1Gb if required) - ME3600 platform

Dedicated port single mode (up to 1Gb if required) - ASR platform

Dedicated port single mode (up to 10Gb if required)- ASR platform

One off

-

Annual

£500.00

- £1,047.00

- £6,380.58

Circuits

The MPLS WAN service offers national coverage for many different circuit types, including:-

ADSL2+

FTTC

EFM - Ethernet in the First Mile

Fibre Ethernet leased lines

Note: EFM and Fibre circuit POA

ADSL2+ Pricing

Item

DSL ADSL2+ (21CN)

3rd line Support per circuit

Port costs per circuit

Cisco 887 VDSL/ADSL over POTS Multimode Router

Connection Charge

Provisioning

Engineer Installation

Router Config, commission

Filter & cable

Date 10 th March 2014

One Off Rental

- £165.00

£81.20

£1.25

£265.00

£63.38

£63.00

£120.95

£40.00

£3.00

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-

-

-

-

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Rackmount £50.00 -

Note: Annual support cost for the router is POA as price may differ based on location

AnnexM

Item

DSL AnnexM (21CN)

3rd line Support per circuit

Port costs per circuit

Cisco 887 VDSL/ADSL Annex M over POTS

Multi-mode Router

Connection Charge

Provisioning

Engineer Installation

Router Config, commission

Filter & cable

Rackmount

One Off Rental

-

£265.00

£63.38

£63.00

£120.95

£40.00

£3.00

£50.00

£228.00

£81.20

£1.25

-

-

-

-

-

-

-

Note: Annual support cost for the router is POA as price may differ based on location

FTTC Pricing

Item

Connection

Provisioning

40mbps downstream/2Mbps upstream

Port costs per circuit

3rd line Support per circuit

40Mbps downstream/10Mbps upstream

One Off Rental

£80.00

£56.00

£287.68

£1.25

£81.20

£299.68

PSTN Pricing

Item

Connection of Analogue Line

Provisioning

Rental Business Analogue Line

One off

£99.00

£57.33

-

Rental

-

-

£167.40

Wires Only MPLS WAN

Date 10 th March 2014

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EFM & Leased Line Circuits

These circuits prices are based on specific customer requirements, location and the chosen carrier therefore prices are on application. Prices can be provided either by contacting the Sales Support team on 0845 270

2709 or via the Convergence Group pricing portal. The portal provides quotes based on connection options and displays all prices available from all relevant carriers to give the customer the greatest choice and best price options available. https://portal.convergencegroup.co.uk/

Please contact Convergence Group if you’re not yet logging-on – just quote your individual email address and once validated we’ll create a Portal Account and email the details to you. Once logged on simply choose the relevant product option from the portal New Quote drop down, enter the site postcode, confirm the address from the on-screen list then enter the type of connections required to get a quote for all the relevant carrier services available at that site - in just a matter of moments. One quote can include multiple connection types and the prices for all available options will be displayed both on screen and also sent to your email address. Portal quotes can also be exported in Excel format for your convenience.

Hardware Pricing & Recommended Routers / Switches

Below is a breakdown of the routers / switches recommended to be used with specific bearer / circuit sizes. It is always recommended that you speak to a Convergence Sales Representative to ensure you get the correct configuration for your needs:

Recommended Cisco Routers

Circuit Bearer Sizes

2

4

6

8

10

10 100

1921 1921

1921 1921

1921 1921

1921 1921

1000

1921

1921

1921

1921

10000

-

-

-

-

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250

300

350

400

500

1000

10000

75

100

150

200

20

30

40

50

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1921

1921

2911

2911

2911

2911

-

-

1921

1921

2911

2911

2911

2911

2951

2951

3925

3925

3925

3925

ASR1000

ASR1000

TBC

Recommended Cisco Switches

Circuit Bearer Sizes

50

75

100

150

200

250

300

350

10

20

30

40

6

8

2

4

400

500

1000

10000

-

-

-

-

-

-

-

-

-

-

-

-

10 100

1921 1921

1921 1921

1921 1921

1921 1921

- 1921

-

-

1921

2911

-

-

-

-

-

-

-

-

2911

2911

2911

-

2911

2911

2911

2951

ME3400

ME3400

ME3400

ME3400

1000

1921

1921

1921

1921

1921

1921

2911

ME3400

ME3400

ME3400

TBC

-

-

-

-

-

-

-

-

10000

-

-

-

-

-

-

-

-

-

TBC

TBC

-

-

-

-

-

TBC

TBC

-

-

-

-

-

-

-

-

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Below is the latest price list for Cisco hardware from Convergence Group. These prices are correct at time of document creation however it is always recommended that you speak to a Convergence Sales

Representative to verify your needs and to check latest pricing:

Product Code Description

ACS-1900-RM-19= Rack Mount Kit for 1921, 1905

Current Price

£66.67

£333.33

AIR-AP1041N-E-K9 802.11g/n Fixed Auto AP; Int Ant; E Reg Domain

£333.33

AIR-LAP1041N-E-K9 802.11g/n Fixed Unified AP; Int Ant; E Reg Domain

£33.33

AIR-PWR-B= PwrSpply:100-240VAC,48VDC:AP1130,1140,1240,1260,1300,3500

£108.33

AIR-PWRINJ4 Power Injector - AP-3600 Series w/ Modules

£11,666.67

ASR1001= Cisco ASR1001 System,Crypto, 4 built-in GE, Dual P/S

£108.33

ASR1001-ACS= Cisco ASR1001 Accessory Kit,Spare

£2,083.33

ASR1001-PWR-AC= Cisco ASR1001 AC Power Supply,spare

£1,000.00

C3K-PWR-1150WAC= Catalyst 3750-E/3560-E/RPS 2300 1150WAC power supply spare

£733.33

C887VA-W-E-K9 Cisco 887VA VDSL2/ADSL2+ over POTS W/802.11n ETSI Comp

£108.33

CAB-HD8-ASYNC= High Density 8-port EIA-232 Async Cable

£66.67

CAB-SS-X21MT= X.21 Cable, DTE Male to Smart Serial, 10 Feet

£2,083.33

CD-ME3400-B2I= MetroIPAccess Image Upgrade for 3400 FE Switch

£708.33

CISCO1921/K9

CISCO2911/K9

CISCO2921/K9

CISCO2951/K9

C1921 Modular Router, 2 GE, 2 EHWIC slots, 512DRAM, IP Base

Cisco 2911 w/3 GE,4 EHWIC,2 DSP,1 SM,256MB CF,512MB

DRAM,IPB

Cisco 2921 w/3 GE,4 EHWIC,3 DSP,1 SM,256MB CF,512MB

DRAM,IPB

Cisco 2951 w/3 GE,4 EHWIC,3 DSP,2 SM,256MB CF,512MB

DRAM,IPB

£1,666.67

£2,333.33

£4,666.67

£441.67

CISCO887VA-K9 Cisco 887 VDSL/ADSL over POTS Multi-mode Router

CISCO887VA-M-K9 Cisco 887 VDSL/ADSL Annex M over POTS Multi-mode Router

£441.67

£533.33

EHWIC-VA-DSL-A= Multi Mode VDSL2/ADSL/2/2+ EHWIC Annex A

GLC-LH-SMD=

1000BASE-LX/LH SFP transceiver module, MMF/SMF, 1310nm,

DOM

£650.00

£333.33

GLC-SX-MMD= 1000BASE-SX SFP transceiver module, MMF, 850nm, DOM

£266.67

GLC-T= 1000BASE-T SFP

Date 10 th March 2014 Version: V1.0

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HWIC-16A=

HWIC-1T

HWIC-8A=

L-ME3600X-10G

L-ME3600X-A

16-Port Async HWIC

1-Port Serial WAN Interface Card

8-Port Async HWIC

ME3600X 10GE Upgrade License with Electronic Delivery

ME3600X Metro IP Access to Advanced Metro IP Access License

L-SLASR1-AES= Cisco ASR 1000 Advanced Enterprise Services E-Delivery PAK

ME-3400EG-2CS-A ME3400E 2Combo + 2 SFP

ME-3600X-24FS-M= Spare for ME-3600X-24FS-M

ME3600X-A ME3600X Advanced Metro IP Access License

PWR-3KW-AC-V2 3KW AC Power Module Version 2

PWR-ME3KX-AC ME3600X /ME3800X AC Power Supply

S340XIK9T-12235SE Cisco ME 340X SERIES IOS METRO IP ACCESS TAR

SFP-10G-SR= 10GBASE-SR SFP Module

SFP-GE-L

SFP-GE-T=

SLASR1-AES

1000BASE-LX/LH SFP (DOM)

1000BASE-T SFP (NEBS 3 ESD)

Cisco ASR 1000 Advanced Enterprise Services License

WS-C2960-48PST-L Catalyst 2960 48 10/100 PoE + 2 1000BT +2 SFP LAN Base Image

WS-C2960-48PST-S Catalyst 2960 48 10/100 PoE + 2 1000BT +2 SFP LAN Lite Image

WS-C3560X-48P-L Catalyst 3560X 48 Port PoE LAN Base

WS-C3750X-24T-L Catalyst 3750X 24 Port Data LAN Base

WS-C3750X-48PF-L Catalyst 3750X 48 Port Full PoE LAN Base

XFP-10GER-192IR+=

Cisco Multirate 10GBASE-ER and OC-192/STM-64 IR-2 XFP

Module

XFP-10GLR-

OC192SR= Multirate XFP module for 10GBASE-LR and OC192 SR-1

XFP-10G-MM-SR 10GBASE-SR XFP Module

WS-C2960-8TC-S Cisco 2960 8 Port TS-S Switch

£666.67

£2,133.33

£1,083.33

£750.00

£291.67

£6,666.67

£2,666.67

£1,833.33

£5,000.00

£3,500.00

£1,500.00

£266.67

£775.00

£2,083.33

£2,716.67

£6,500.00

£1,250.00

£7,000.00

£2,666.67

£1,966.67

£7,500.00

£6,333.33

£2,666.67

£1,283.33

£366.67

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EHWIC-1GE-SFP-CU=

GLC-GE-100FX=

N/A

EHWIC 1 port dual mode SFP(100M/1G) or GE(10M/100M/1G)

Spare

100BASE-FX SFP for GE SFP port on 3750,3560.2970,2960

Netgear DGN 1000

£516.67

£166.67

£83.32

Standard Lead Times

Connection Type

Fibre Ethernet leased lines

EFM ‘leased line equivalent’

FTTC Broadband

ADSL Broadband

PSTN Lines

Standard Lead-time (

Subject to Survey)

Up to 65 working days

Up to 50 working days

Up to 20 working days

Up to 10 working days

Up to 20 working days

Service Levels

Monitoring & Service Management

The Convergence Group core network supporting the customer MPLS connections is monitored for availability and performance 24 hours a day, 365 days a year. Where supported by a customer router SNMP configuration the Convergence Group will perform basic availability monitoring. If SNMP access is not provided availability must be measured by the customers monitoring systems as the Convergence Group will not be able to performing their own availability monitoring.

As a chargeable option the Convergence Group can additionally configure remote monitoring of other WAN performance parameters via customer site routers if the customer allows suitable SNMP read-only access.

Any lack of availability will be dealt with by the Service Desk team who will be the point of contact for any service related issues.

Availability

The target availability for a service depends upon the type of connection and its resilience options and is calculated over a 12 month period from the service start date. The target fix time also depends upon on the type of connection. Please note that, unlike Fibre & EFM services, Broadband services have limited SLA’s.

The standard service level for ADSL and FTTC Broadband services is 40 working hours. This can be reduced at extra costs to 20 working hours with Enhanced Care options on both the PSTN Line & the

Broadband service.

Connection Type Target Availability Target Time to Restore

Dual Fibre Ethernet

Dual Diverse Fibre

Primary & Backup

99.999% 6 Hours

Date 10 th March 2014

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Dual Fibre Ethernet

One Carrier Fibre

Primary & Backup

Fibre Ethernet Primary

EFM / FTTC Backup

Single Fibre Ethernet

EFM

99.9%

99.5%

6 Hours

6 Hours

FTTC

99%

98%

97%

6 Hours

8 Hours

40 working hours

( 20 working hours at extra cost )

ADSL2+ 95%

40 working hours

( 20 working hours at extra cost )

For dual connection resilient services, availability is measured with respect to the service as a whole – i.e. a failure of the primary connection where service continued via the backup connection does not constitute unavailability. Note that for Wires-Only services the availability measurement excludes any issues arising from the customer site routers.

Date 10 th March 2014

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