Chabot College Unit Plan Student Services Program Review 2010-2012 Dept: Mental Health & Wellness Program – Mental Health Counseling Services at SHC Division or Area to Which You Report: COUNSELING DIVISION DEAN – MATTHEW KRITSCHER Author(s) of this Unit Plan: ValJeán Dale, MA, LMFT, Mental Health Clinical Supervisor/Counselor Date: 2010-2012 Mission: The mission and primary goal is to provide mental health services that promote the mental, emotional, physical and developmental well-being of the student campus community. The primary components of the program are: individual counseling, crisis intervention and emergency response, as well as consultation and training for faculty and staff. Psychosocial stressors create insurmountable barriers for students. Removing barriers to learning would improve student academic outcomes; the health and mental health services provided in SHC assists in removing barriers to their well-being and academic success in college Students cannot learn effectively if they are struggling with mental health problems, such as depression, or feel overwhelmed by academic, social, or family pressures. It is important to recognize that mental health is not simply the absence of mental illness; it also means having the skills necessary to cope with life’s challenges. Students, families, schools, and society at large benefit when students learn social-emotional skills and receive information that may assist in identifying and preventing mental health problems in the future. Recent research studies have revealed that two thirds of school districts reported that the need for mental health services has increased in the last few years. The Mental Health Counseling services can be viewed as a retention strategy in regards to student persistence. An interpersonal issue or crisis many times causes students to drop classes or drop out of school. Students have communicated to us that without the Mental Health Counselors’ interventions, providing coping strategies, and advisement, they believed they would not have been able to remain in school. Program Description: Mental health is as important as physical health to students’ quality of life and directly impacts their learning; it is integral to student success. The Mental Health Program was established in 2007 as an integral part of the partnership between Chabot College and Valley Care Health System. The SHC was under the Vice- President of Student Services; the Mental Health Clinical Supervisor/Program Director was hired under the contract as a contractor and Licensed Marriage and Family Therapist. The Mental Health Clinical Supervisor/Program Director provides program management and day-to-day supervision (as required by State of California Law) to the Mental Health Interns who provide direct counseling to students. The reporting structure was to the Valley Care Health Systems (VCHS) Director of Outpatient Services up until July, 2010. In August, 2010 the Mental Health Clinical Supervisor/Program Director now reports directly to the Chabot College Dean of Counseling. As an integral part of the Chabot College Student Health Center Services (SHC), the Mental Health Counseling Program must also anticipate and respond to transitions in the campus population. Programs and services need to be constantly reviewed to better serve changing needs. Utilization is impacted by nationwide and local changes in health trends, rise in unemployment, increase in drug and alcohol use, campus crime, public and individual mental health status, accessibility of mental health care services and programs, the increasing cost health, and the lack of low to no fee mental health services. Specific college demographic changes necessitate ongoing training and examination of services to ensure effectiveness. Program Components Mental Health Care Services Crisis management Short-term mental health counseling Crisis assessment and screening Community Services Referrals Faculty/staff Training Campus Emergency Response and Planning Assist Campus Security with emergency care in health center facility for health and mental health crisis. Mental Health Promotion Activities Chabot campus has mental health services demands that do not require promotional activities, however, ongoing educational activities assist in providing critical information to a larger number with such limited staff. The following is a summary of mental health and promotion activities for 2010-2011: Conducted American College Health Association (ACHA) Health Survey to 685 Chabot students. Classroom Mental Health Services/Topics Presentations Participate on Health & Safety Committee Crisis Intervention Procedure for Students in Health Center (Health Center and Mental Health staff) Developed Mental Health & Wellness Website Stock Mental Health and Wellness Information Boards Classroom Assessments (depression and anxiety) Collaborate with Health Center in campus events for Health Screenings Women’s Health Fair Maintenance of Off-Campus Resources on Mental Health Website Campus Flex Day Presentations – Distressed Students Assistance Strategies Crisis Intervention Response Team Committee Mental Health Task Force Lead Co-Founder of California Community College Mental Health & Wellness Association (CCCMHWA) Elected President of CCCMHWA Member California Chancellor’s Office Mental Health Services Advisory Collaboration with the Health Center, Counseling Division, Campus safety and Office of Student Services regarding Crisis Intervention Response Team Committee Group Counseling & Workshops Crisis intervention and emergency response Consultation with faculty, staff, and administration Consultation with Student Discipline Administrator Faculty & staff coaching regarding disruptive and/or disturbing behavior Intern recruitment, training and supervision In-service training for faculty and staff Service coordination with community agencies Staffing (as of August,2009-2010) Mental Health Clinical Supervisor/Program Director Mental Health Intern CA Licensed MFT & Tenured Faculty CA Register MFT Intern Staffing (as of August, 2010) Mental Health Clinical Supervisor/Program Director Mental Health Intern CA Licensed MFT & Tenured Faculty CA Register MFT Intern Staffing Need: (add) Mental Health Intern CA Register MFT Intern Data Student information in regards to mental health is strictly confidential. However, monthly reports have been provided to the Director of the Health Center on a monthly basis indicating the number of students served by the Mental Health Interns providing mental health counseling services. It is important to note that mental health counseling sessions require at least 1 hour. Therefore, one (1) student is counted per hour; whereas a health center contact can last as little as 10 minutes depending on the students request for service. Therefore, the number of students served between health and mental health service areas cannot be compared. Mental Health Interns are contracted to work 11 hours per week. One hour is the minimum of one-on-one supervision is required by the supervisor for every 10 client hours. Ongoing training and monitoring also required that is accomplished by the Clinical Supervisor listening to cassette tapes of student/Intern counseling sessions. Mental Health Counseling Interns (MFT Interns) average 7-9 counseling hours per week. (Time is also required for notes, recordkeeping, and case management.) Technology Need: A computer and electronics for video taping counseling sessions for MFT Intern supervision/training purposes is the “best practice” method for monitoring Mental Health Intern sessions in progress vs. by audio tape. Therefore, computer electronics (Skype) for videotaping real-time counseling sessions for MFT Intern supervision/training purposes. Is required. Budget The Mental Health & Wellness services are completed funded by the established Health Services Fee. This fee is levied upon each student at registration, and is $14 per fall and spring semester. For summer semester the fee is $9. Students may request exemption from the health services fee on the basis of religious practice or Saturday only classes). Relationship with other College Units The Mental Health Student Health Center collaborates with various members of the campus multidisciplinary teams to develop outreach programs that promote positive healthy behaviors and enhance retention and academic performances. Unit Support for student Learning and Success By providing accessible, and high quality mental health counseling services, as well as providing information workshops, classroom presentations, crisis intervention, mental health assessments and providing community referrals we assist in the prevention of dysfunctional or dangerous behaviors such as suicidal or homicidal ideation or behavior, partner/relational violence, for example. Committees and Collaboration Collaboration with Student Health Center staff Health and Safety Committee Member Past President/Member California Community College Mental Health & Wellness Association California Association of Marriage & Family Therapists (CAMFT) Member of the Mental Health Crisis Team Program strengths Identified High patient satisfaction Effective mental health services Effective collaboration with campus groups and community agencies Mental Health and Wellness website is user friendly and updated each semester Consultation with other Mental Health Clinical Supervisors as part of MHWA, a community college organization. Program Weakness Identified Mental Health Intern turnover, which is normal, can require new recruitment, complete retraining and College orientation of staff on a yearly basis or more frequently. Need to increase the MFT Internship Contract hours, the number of interns, and the amount of the stipend (from $500 per month to minimum $15 per hour at 18 hours/week) in order to attract seasoned Mental Health Interns. (Note: The last Internship Opportunity Announcement I advertised in December, 2010 netted only 2 telephone calls. Both candidates inquired about the possibility of an increase amount for monthly stipend or hourly rate between $15 - $20 per hour; further if “group supervision” would be included. Presently, Interns earn much higher than our $500/mo. stipend elsewhere and can earn more client hours/per week including clinical group supervision hours which requires at least 3 Interns (by CA Board of Behavioral Sciences Law) in order to provide Intern group Supervision for 2 hours weekly. These hours also count toward licensure which is extremely important to the Mental Health Intern. The Mental Health & Wellness Website is not visited frequently enough; campus and academic counselors reference and referral to the website would promote “self-help” concept Need an additional counseling office Need sound-proofing; even with door closed can hear the activities going on in the health center and concerned that client’s private information can be heard on the outside of the counseling office. Need to expand mental health & wellness program psycho-educational campus activities Student Learning Outcomes Students will gain knowledge about their particular barriers and challenges that impact their ability to achieve their educational goals at Chabot and beyond Students will understand the benefit of utilizing the services of a professional counselor Student learn about mental health issues; student may complete user-friendly self-tests on issues such as anxiety or panic episode and learn self-help behaviors Students will better understand the referral process and will self-refer to the Health Center for mental health counseling and/or direct a friend who needs the services Students will learn general health information through participation in the workshops conducted and attending campus events. Major Accomplishments/Retention Initiative for 2010-2011 The goals of the Chabot Mental Health & Wellness Program is to provide mental health services that promote the mental, emotional, physical and developmental well-being of the student campus community. By reducing or eliminating psycho-social stressors which create barriers to learning, the student may achieve their academic goals. Major accomplishments in 2010 in support of these goals included: 1. Conducted American College Health Association (ACHA) Health Survey to 685 Chabot students. 2. Classroom Mental Health Services/Topics Presentations 3. Maintaining connections with the campus departments including ASCC 4. Re-organizing and update Mental Health & Wellness website to enhance add additional off campus services link and information website links. Provided leadership and educational trainings for staff during Flex Day 5. Developed and conducted three group counseling offerings: Grief, Coping with Life Challenges and Self-Esteem 6. Developed and conducted psycho-educational class presentations providing services information, stress and progressive relaxation techniques. 7. Co-facilitated Flex Day Workshops – “Distressed Students Assistance Strategies” 8. Develop and presented “Defusing Assaultive Behavior through Crisis Intervention for Special Programs Unit Retention Initiatives included: 1. Trained and supported Peer Advisor Program, Counseling, and other programs on campus with faculty consultation service. Progress on 2010-2011 Administrative Support Plan (Strategic Plan) In order to improve response to students with mental health issues, the following strategic initiatives were completed in FY10 : To examine the health and mental health needs of Chabot students, the Mental Health Clinical Supervisor conducted the National College Health Assessment II Survey last Spring 2010. The survey results provide an objective analysis of student issues and needs based on self-report; students answered a lengthy questionnaire. For example, we now have the percentages of students (out of 685 surveyed) who suffer from suicidal ideation or alcohol addiction. Therefore, we can plan for psycho-educational workshops and information forums to inform, prevent, and respond to the needs of the students. The survey reports provide the current profile of health, and mental health, trends within the campus community. Quality Assurance The Mental Health Interns and/or clinicians providing direct counseling services to students meet on a weekly basis to discuss the student caseloads. Generally, students can be allotted 6-8 sessions for ongoing mental health counseling. A written “Evaluation of Services” document is provided to each student at approximately the 4th week of their counseling meeting series. The document provides specific feedback about the following areas: their experience in counseling, effectiveness, helpfulness, feeling of being understood, etc., and some areas are rated 1 (low) to 5 (high). There is also an open comment area and a request for them to provide comment on “most helpful” and “least helpful” experience in counseling. The student’s name is anonymous but the evaluations are combined into a report used for feedback and training of Mental Health Interns. The Interns find the evaluation helpful; it provides confirmation in some areas and may suggest changing their approach in other areas. The Mental Health providers strive to maintain the highest quality of care. Further, ongoing meetings are held with other campus faculty for consultation on “students of concern” in their classrooms. For example. presentations are made each summer for the Nursing Program students; the plan is to offer group counseling, specifically for Nursing student’s only, during Fall 2011. The Mental Health and Wellness unit reports to the Dean of Counseling. The Mental Health Clinical Supervisor is also a tenured faculty member who provides the program administration, as well as direct supervision and training for the MFT Counseling Interns. The Clinical Supervisor meets with the Dean monthly to provide updates on the status of the services. Further, the MH Clinical Supervisor is in contact with the District Manager of Emergency Preparedness and Workplace Safety in order to clarify the role of the mental health staff support in case of an emergency. Assessment for 2010-2011 Student Mental Health Counseling Monthly Reports Monthly statistics assist in monitoring level of service Patient Satisfaction Survey Client satisfaction with mental health services received is rated highly . The SHC received an Overall Satisfaction rating of 5.50 (1-6 scale) with 95% rating the service as Excellent. The results of the patient satisfaction survey suggest that students are very satisfied with the mental health services provided. Most frequent comment written n the open comment area labeled the “least helpful” is the short-term (number of counseling sessions up to 8 within a semester) prefer to have on-going free mental health services for the semester. While that request is unreasonable, we continue to evaluate and enhance our services. As we offer more group counseling opportunities, for example, students can look for alternatives to oneto-one sessions. Also, the Mental Health Clinical Supervisor provides ongoing training in new and improved methods of delivery mental health counseling such as Brief Solution-Focused Therapy. While students appreciate receiving referrals for community mental health counseling or other community services, more than 80% admit they do not followup. They generally will skip up to 2 semesters until they are eligible for counseling againat the Health Center. Mental Health Educational Presentations The Mental Health staff provide mental health education through presentations to students in the classroom as well as one-to-one in counseling. Topics included anxiety, depression, sexual identity, panic, anger, Bi-Polar Disorder symptoms, Drug and Alcohol Addiction, internet addictions (gambling, pornography), intimate partner violence, and more. Mental Health Intern Report There are four (4) categories of mental health services to be reported: Type # Students Served 1 * 291 2 3 4 5 460 25 Format of Service Provided Notes 1 Hr. ongoing one-to-one weekly meetings Average # of student for each Intern working 11 hours per week @ 1 hour each appointment session = avg. 8-9 students per week. 8 week group counseling meetings classroom presentations 6 weeks @ 1.5 hrs. week Intern cofacilitation class/group TOTAL 776 Student Contacts by Mental Health Staff Note: Health Center Director did not include all 4 formats of mental health student contact/intervention, therefore, the numbers were grossly underrepresented. The only figure reported was the total number of students seen for the one-to-one weeklye counseling meeting format which was *291, however there were actually 776 students served in various formats. Activities: Classroom Presentations/Group Counseling Depression Assessment/Inventories Anxiety Assessment/Inventories Health and Safety Fair Participation Women’s Health Fair Summary of Issues Addressed: Trouble focusing on school, depression, anxiety, family pressures (from parents), gang violence, chronic illness, rape, trauma, infidelity, balancing work, play, and school, partner-relational issues, domestic/partner violence, stalking, stress, grief and loss, Sexual Identify Disorder, Dissociative Disorder, Bi-Polar Disorder, self-injurious behaviors, alcohol addiction, internet-addiction, financial stressors, gambling, homelessness, just highlight a few common issues. Work-in progress in non-client hours: Referral forms for counselors Ongoing update of resource binders for community referral agencies; costs/openings/etc. Developing poster for advertising Client/student files and case notes Faculty Consultations Future Plan/Proposal for School Year 2011-2012 To organize co-collaborate on campus informational workshops along with Health Center staff To collaborate and co-sponsor a special Fall 2011 psycho-educational event with ASCC such as “Sex Signals“a sexual assault prevention presentation that incorporates improvisational comedy, education, and audience interaction to provide a provocative look at dating, sex, and the core issue of consent. This company has been hired by many local community colleges, including Las Positas, and was very well received by the students and faculty. The youth of today require entertainment value in order to get their attention. By all reports from other colleges this company accomplishes it all. Go to the following website to preview their marketing spot: http://www.catharsisproductions.com/ Following the Kick-off event with “Sex Signals” we would like to schedule monthly topics Collaborate with Student Health Center on Annual Health Fair Event/Festival Chabot College Unit Plan Accomplishments and Goals Unit: Mental Health & Wellness Program – Mental Health Counseling Services at SHC Division or Area to Which You Report: Student Services – Counseling Division Author(s) of this Unit Plan: ValJeán Dale, L.M.F.T. Mental Health Clinical Supervisor/Counselor Date: 2010-2012 Section 1: Accomplishments from last years’ Unit Plan (what you have done) No. Goal/Objective Activities Undertaken to Achieve the Goal/Objective Results Priority Objective / Strategic Plan Goal Goal Accomplished? Yes / N0 / In Process Increase collaboration with campus groups, Valley Care Health Center, other colleges and community agencies to enhance offerings for students Participated in Women’s Health Fair hosted by Assembly Woman Mary Hiyashi; met and networked with other community agencies providing counseling ; introduced CSHC Center facilities and services Students able to recognized other health care agencies and services provided by Mental Health Counselor’s community referrals 1 Yes Annual Event Attended CA Community College Association meeting and networked with other college Clinical Supervisor’s about services and issues Incorporate methods and/or forms and ideas that would enhance our program and services 1 2 On-going 2 Identify possible cultural or ethnic barriers to health services and provide information that is culturally sensitive and relevant Provided translation services for students with language barrier, via Valley Care Health System Cultural competence and sensitivity is a integral part of the supervision and training for Mental Health Interns; it is a crucial consideration when working in the helping professions. Awareness, consideration, and cultural sensitivity is employed when providing counseling and when developing informational flyers and documentation Students are assisted in communicating their health care and mental health care needs. Appropriate referrals are made of language communication is a barrier. Mental Health Counselors continue to build cultural competence and utilize sensitivity 3. Enhanced mental health education and wellness psycho-education seminars/workshops Organized college-hour seminars/workshops on various issues based on students reported problems ; conducted Yes On-going Delivered topics appropriate to student needs 3 Yes On-going classroom presentations such as “Stress” and “Test Anxiety” 4. Increase Peer Advisor Team’s knowledge and awareness about distressed students and suicide prevention Increase Peer Advisors roles in providing training to students as suicide prevention “gatekeepers” Trained Peer Advisors on the QPR Suicide Prevention Program as a mandatory part of Peer Advisor Training. Peer Advisors are better prepared to recognize the warning signs and to be able to refer students to campus support services, SHC, to Mental Health Counselor and/or Campus Security for immediate support On-going 1 Section 2: Goals/Objectives (What you hope to accomplish) No. Goal/Objective Activities Undertaken to Achieve the Goal/Objective 1 Expand the partnership with campus safety security and all other academic departments in promoting mental health and wellness for chabot college campus. Work more closely with the new Campus Safety Director by participating in monthly committee meetings to enhance health related topic to students, staff and faculty. Results Priority Objective / Strategic Plan Goal 1 Complete re-design of Crisis Intervention Resource Team (CIRT) manual to assist in dealing with difficult, disruptive, or dangerous situations involving students on campus. Increased participation in divisions related activities and discussion on student-related difficulties. Familiarized more academic departments (i.e., new faculty forums, class presentations, meetings) with the scope of services mental health counseling and consultation services provided in the health center 2 Increase community resource listings to dentify mental health care outreach programs that will take student referrals (no or low fee) that benefit a healthier life style for students. Participate in monthly health events and tabling to promote mental health services awareness. 3 Collaborate with SHC to organize the spring health fair event on campus Increase Peer Advisors knowledge and training in regards to mental health and health prevention activities for the students. 3. Continue promoting mental health awareness in the campus community. Increase the number of psychoeducational workshops, seminars, presentations on mental health issues to campus community Increase number of classroom presentations on campus. (When promoting the services we must take care that we have 2 Goal Accomplished? Yes / N0 / In Process available counselors to serve the students and not set up unrealistic expectations of service ). 4. 5. 6. Increase Peer Advisor Team’s knowledge and awareness about distressed students and suicide prevention Increase Peer Advisors roles in providing training to students as suicide prevention “gatekeepers” Increase Peer Advisor Team’s ability to be knowledgeable and capable of providing crisis intervention emergency support by Host the California Community College Mental Health :& Wellness Association (MHWA) quarterly meeting at Chabot in Spring 2012.. Train new Peer Advisors on the QPR Suicide Prevention Program as a mandatory part of Peer Advisor Training. Arranging American Red Cross CPR Training (Adult and child) for Peer Advisors Networking with other community colleges providing mental health services and participating in consortium events such as the Health Survey Consortium and more SLO 1a: Students will be able to identify “life issues” and the facts and feelings related to education, that interfere with academic and personal success; student learns to use functional coping mechanisms to help them to succeed. Criteria 0. No measurable achievement “Life Issues” identified in Student Success Contract and Intake Form) issues that interred with academic and personal success Contract nor Intake not completed Student identifies functioning coping mechanism to help them succeed No functional coping mechanism identified 1. Beginning 2. Developing 1 Life issue identified that inters with academic and personal success 2-3 Life issues identified along with associated coping strategies learned 1-2 Functional coping mechanism identified to help them to succeed Utilizes 2-3 Functioning coping mechanisms to help them to succeed and applies to current situations 3. Competent Identifies 2-3 of students own academic motivation strengths to employ along with coping strategies. Student communicates action plan, and demonstrates knowledge required to find resources as needed in future order to maintain a healthy balance. 4. Accomplished Chabot College Course/Program Level SLO Worksheet Division/discipline: Counseling Div. – Mental Health Counseling Svcs, - SHC Date of Submission: 2011 Service Area: Student Services Setting: Chabot Health Center Mental Health Svcs. SLO Number: _1__ Contact Person (s): ValJeán Dale, MA, LMFT Student Learning Outcome (SLO): Students will be able to identify “life issues” and the facts and feelings related to education, that interfere with academic and personal success; student learns to use functional coping mechanisms to help them to succeed. ________________________________________________________________________ Complete the back of this page or attach a rubric to describe four levels of achievement for this SLO. One or more aspect/criterion of the SLO (rows on the rubric) may be measured. Identify appropriate methods of assessment for this SLO. Check one or more box. Writing Assessments □ Essay □ Critical review □ Research paper □ Laboratory report □ Log or journal □ Other written assignment Exams or embedded exam questions □ Essay □ Short answer □ Multiple Choice □ Computational problems □ Other exam questions: ____________________ □ Licensure certification/Professional exam Culminating experience/evidence Other work produced or demonstrated skill □ Capstone project or experience □ Presentation □ Portfolio □ Production (theater, dance, music, etc) □ Exit interview □ Concept Map x Survey □ Debate □ Internship evaluations □ Case Study □ Other: Success Contract □ Other student produced works □ Direct observation of behavior, attitude or skill The above course level SLO best falls within the domain of which college-wide learning outcome (goal)? Check only one box. □ Critical Thinking x Development of the whole person □ Global and cultural environment □ Communication □ Civic Responsibility □ N/A, this SLO is specific to the course content and is not directly related to any college-wide learning outcome SLO 2a: Students will be able to identify “life issues” that interfered in academic and personal success and uses functional coping mechanism to help them to succeed. Criteria 0. No measurable achievement 1. Beginning 2. Developing identified in Student Success Contract that interfered on academic and personal success Student success contract not completed 1 Life issues identified 2-3 Life issues identified that interfered on academic and personal success Student identified functioning coping mechanism to help them to succeed No functional coping mechanism identified 1-2 Functional coping mechanism identified to help them to succeed 2-3 Functioning coping mechanism to help them to succeed “Life Issues” 3. 4. Competent Accomplished Chabot College Course/Program Level SLO Worksheet Division/discipline: Counseling -Mental Health Counseling Date of Submission: 2011 Service Area: Student Services Setting: Mental Health Counseling Services - SHC SLO Number: _2_ Contact Person (s): ValJeán Dale, MA, L.M.F.T. Student Learning Outcome 2 (SLO): Student is “stressed and overwhelmed” with life, in general, and lacks personal fulfillment. _____________________________________________________________________________ Complete the back of this page or attach a rubric to describe four levels of achievement for this SLO. One or more aspect/criterion of the SLO (rows on the rubric) may be measured. Identify appropriate methods of assessment for this SLO. Check one or more box. Writing Assessments □ Essay □ Critical review □ Research paper □ Laboratory report □ Log or journal □ Other written assignment Exams or embedded exam questions □ Essay □ Short answer □ Multiple Choice □ Computational problems □ Other exam questions: ____________________ □ Licensure certification/Professional exam Culminating experience/evidence Other work produced or demonstrated skill □ Capstone project or experience □ Presentation □ Portfolio □ Production (theater, dance, music, etc) □ Exit interview □ Concept Map x Survey □ Debate □ Internship evaluations □ Case Study □ Other: Success Contract □ Other student produced works □ Direct observation of behavior, attitude or skill The above course level SLO best falls within the domain of which college-wide learning outcome (goal)? Check only one box. □ Critical Thinking x Development of the whole person □ Global and cultural environment □ Communication □ Civic Responsibility □ N/A, this SLO is specific to the course content and is not directly related to any college-wide learning outcome SLO 3a: Students anger identified as an uncontrollable response to emotional conflicts; states lack of impulse control. Criteria Uncontrollable anger response when confronted with emotional conflicts Lack of impulse control experienced as a normal reaction to emotional conflicts 0. No 1. measurable Beginning achievement 2. Developing 3. 4. Competent Accomplished Intake document and interview not completed Student describes circumstances when gets angry and loses control Student identifies 3 phases in the cycle of violence and 2 personal triggers causing anger Student accepts referral for Anger Control Group Counseling Intake document and interview not completed 1-2 Functional coping mechanism identified to help control angry impulses. Engages in weekly counseling sessions to learn “selftalk” and other strategies to extinguish anger that promote healthy interactions Student applies coping strategies and identifies personal plan to “remove” self when agitated until self-control returns Chabot College Course/Program Level SLO Worksheet Division/discipline: Counseling Div. – Mental Health Svcs. Date of Submission: 2011 Service Area: Student Services Setting: Student Health Center Mental Health Svcs, SLO Number: _3_ Contact Person (s): ValJeán Dale, MA, L.M.F.T. Student Learning Outcome (SLO): Students anger identified as an uncontrollable response to emotional conflicts; states lack of impulse control. _____________________________________________________________________________ Complete the back of this page or attach a rubric to describe four levels of achievement for this SLO. One or more aspect/criterion of the SLO (rows on the rubric) may be measured. Identify appropriate methods of assessment for this SLO. Check one or more box.7 □ Research paper □ Multiple Choice □ Laboratory report □ Computational problems □ Log or journal □ Other exam questions: ____________________ □ Other written assignment □ Licensure certification/Professional exam Culminating experience/evidence Other work produced or demonstrated skill □ Capstone project or experience □ Presentation □ Portfolio □ Production (theater, dance, music, etc) □ Exit interview □ Concept Map □ Survey □ Debate □ Internship evaluations □ Case Study □ Other: Success Contract □ Other student produced works □ Direct observation of behavior, attitude or skill The above course level SLO best falls within the domain of which college-wide learning outcome (goal)? Check only one box. □ Critical Thinking □ Development of the whole person □ Global and cultural environment □ Communication □ Civic Responsibility □ N/A, this SLO is specific to the course content and is not directly related to any college-wide learning outcome