BEC 6 Process, Risk, Decisions Business Process Management: Business process reengineering - techniques to help org rethink how work is done do dramatically improve. Cost of quality: Conformance - invest on front end Prevention - prevent production of defective units Appraisal - detecting before defect is shipped Nonconformance - internal control - cost of failure - difficult to compute because opportunity costs - external failure Quality control: Total quality management - please customers - emphases quality and we are never satisfied Theory of constraints - maximize throughput by: Constraints - anything that impedes the accomplishment of an objective Internal constraints - people External - market (exchange rates) Six Sigma - emphasis is on cost reduction - uses rigorous metrics - improve processes but more rigorous Project risk - trade-off between risk and return. Financial Risk Management Interest rates ↑ value of fixed income assets ↓ Computation of return (yield) - also nominal interest rate is the rate of interest charged before any adjustments for compounding. Periodic rate - interest rate per period/net proceeds of the loan 1 BEC 6 Process, Risk, Decisions APR (non-compounded) - Multiply - effective periodic rate * # of compounding periods Effecitve APR = = from example above Simple interest = total interest over life of loan based only on original principal Principal * annual rate * # of years Compound interest = Raise = principal * (1+rate) ^ # years Required rate of return - adding risk premium to risk free rate Maturity risk premium (MRP) or interest rate risk - compensation investors demand for bearing risk. Increases with term to maturity. Inflation Premium - used to calculate nominal RF (example below) Liquidity Risk Premium (LP) - Price concession for illiquid assets (real estate) to sell quickly drop price 2 BEC 6 Process, Risk, Decisions Default Risk Premium - International Risks: Exchange rate risk - hedge to minimize risk Factors influencing rates - trade and financial - currency with ↑ inflation loses value and demand for currency ↓ Government controls vs freely fluctuating equilibrium - govt suppresses value Financial - currency with ↑ interest rate attracts investment - demand ↑ value of currency ↑ Don’t need to memorize just reason through Transaction exposure - calculate net A/R and A/P from foreign currency - estimate risk Theory tested more than numbers if at all. Economic exposure - same as above but for foreign currency (if euro ↑ what happens to A/R and A/P etc) Financial Risk Management - transaction in a foreign currency - looking to mitigate (hedge) the loss. No action taken on gain. Measuring net transaction exposure - same as above - do we have a net A/R or net A/P FC ↓ A/R ↓ Loss inflow ↓ FC ↑ A/P ↑ Loss outflow ↑ Hedging - acquire financial instrument that will profit if FC ↓ for A/R (flip for A/P) Compute net impact to avoid over hedging Techniques for hedging - acquire min amount necessary to hedge net transactions Futures transactions - smaller transactions AP - FC ↑ AP ↑ Loss - value ↑ buy - use profit on futures to offset loss AR - FC ↓ AR ↓ Loss - value ↓ sell - use profit to offset loss Forward hedge - similar to futures hedge private contract LARGE transactions AP - FC ↑ AP ↑ buy contract AR - FC ↓ AR ↓ sell contract Money market hedge - use international money markets to meet future currency 3 BEC 6 Process, Risk, Decisions Buy a call if you believe FC ↑ buy a put if FC ↓ Currency option hedges - Buy option: CALL if AP and FC ↑ PUT if AR and FC ↓ Don’t need to memorize just understand concept FC ↓ AR ↓ Loss - buy a put if FC < option price (strike price) Understand concept Translation exposure - foreign subsidiary Revenue in US expenses in FC - if USD ↓ Revenue ↓ - FC ↑ expenses ↑ 4 BEC 6 Process, Risk, Decisions Mitigation - restructure REV and EXP ↓ sales if sales in FC and that FC ↓ (just like AR) ↑ expenses if in FC and the FC ↑ (just like AP) Restructure contract so EXP and REV are in the currency that is advantageous Denominate sales in FC ↑ and exp in FC ↓ if possible Transfer pricing between related parties - goal is to reduce taxable income REV ↓ and EXP ↑ in order to ↓ taxable income to reduce taxes in that country (with higher taxes usually) FINANCIAL DECISIONS Long term vs short term Operating Lease - off BS (expense) Capital lease - on BS - records asset and PV of obligation shown as liab Debt covenants - promise - protect value of debt by protecting credit rating of debtor FINANCIAL VALUATION Annuity - equal cash flows Per share valuation - dividend will never change: 5 BEC 6 Process, Risk, Decisions Dividend discount model 6 BEC 6 Process, Risk, Decisions Price multiples - focus on relationships that can be used to forecast share price Price earnings ratio = P(0) / E(1) PEG ratio - PE per unit of growth - a high PE = high growth rate 7 BEC 6 Process, Risk, Decisions Price to sales ratio Price to Cash flow ratio 8