The Impact of a Professional Nursing Practice Environment in the School Setting Presented by Tammy Webb, BSN, RN Julie Harris, MSN, RN, CPST Lori Batchelor, BSN, MHA, RN, CPN, NEA-BC The History of Magnet 1983 1990 1994 1997 1998 2000 2002 The Magnet Model: 5 components Transformational Leadership Emphasizes visionary strategic planning Strong vision and well-articulated philosophy Transformation may cause turbulence – involves atypical approaches to solutions…ontrolled destabilization that births new ideas and innovations Transformational Leadership Transformational Leaders not only lead people where they want to go, they must also lead people where they need to be to prepare them for the future Transformational Leadership Transformational Leadership Strategic Planning MVV Strategic goals Nursing leaders advocate for resources to support the strategic priorities Improves nursing effectiveness and efficiency Transformation al Leadership Transformational Leadership Advocacy and Influence Nurse Leaders influence system wide changes Guide periods of transition during planned and unplanned changes Supports leadership development and succession planning Transformation al Leadership Transformational Leadership Visibility, Accessibility and Communication Leaders are visible to direct care nurses Nurses have access to leaders Leaders use input from nurses to improve the work environment Changes are made based on this input Transformation al Leadership Transformational Leadership Nurses at all levels are able to articulate a clear vision of nursing practice All ideas are heard, respected and given equal consideration Communication is timely, clear, moving easily both horizontally and vertically Nurses report that they feel up-to-date with all nursing news that impacts their practice Suggestions from frontline nurses are visibly incorporated into decisions Outcome measures indicate empowerment and engagement Frontline nursing involvement & synergy results in new, innovative, practical ideas Reduced turnover Structural Empowerment Provides the foundation of nursing services Solid structures and processes provide an innovative environment Environment is flat, flexible and decentralized Self governance and share decision making Structural Empowerment Strong relationships and partnerships developed among all types of community organizations Support and expectation for life long learning Positive image of nurses as key contributors to clinical practice and care delivery Structural Empowerment Structural Empowerment Professional engagement Decentralized decision making with staff involvement Feedback reaches all personnel involved in decisions more quickly Shared decision making shapes professional character, structure and behavior of the nursing organization and provides a framework for organizing the work of the nurses Nurses participate in professional organizations (local, state and national) Structural Empowerment Commitment to Professional Development Support for formal academic education Sets goals for professional development, certification and participation at conferences Provides continuing education for nurses Provides career development opportunities The organization places high value on each and every individual’s professional development and partners with them to provide opportunities and resources for growth Structural Empowerment Teaching and role development Promote the teaching role of nurses Facilitates the effective transition of new graduate nurses Support community educational activities Support academic practicum experiences and serve as preceptors, instructors and faculty Structural Empowerment Commitment to community involvement Affiliations with schools of nursing, consortiums and community outreach Supports and recognizes nurses participation in community service Addresses the healthcare needs of the community and establishes partnerships Structural Empowerment Recognition of Nursing Recognizes the contributions of nurses Ensures that the community recognizes and value of nursing at the organization The image of nursing is “about relationships – with patients and families, with self and with colleagues” Exemplary Professional Practice A comprehensive understanding of the role of nursing exists and “lives” in the organization The application of that role with patients, families, communities, and the interdisciplinary team How nurses practice, collaborate, communicate and develop professionally Alignment of nursing practice to the MVV Mutual respect among healthcare team and recognition of nurses’ contribution The goal of this Component is more than the establishment of strong professional practice; it is what that professional practice can achieve Exemplary Professional Practice Exemplary Professional Practice Professional Practice Model (PPM) Standards of practice and standards of care (investigate, develop, implement and evaluate) Nurse involvement in analyzing nurse satisfaction and engagement How nurses apply, evaluate and adapt the PPM Example: Model of Care and Professional Practice Model Exemplary Professional Practice Care Delivery System Involves the patient/family in care decision making Patient care assignments ensure continuity, quality and effectiveness across systems Application of regulatory standards as applicable Access to internal and external resources Staffing, scheduling and budgeting Interdisciplinary Care Ethics, Privacy, Security and Confidentiality Diversity and workplace advocacy Exemplary Professional Practice Accountability, competence and autonomy Ready access to current literature, professional standards and or other data Use of self-appraisal performance and peer review Participative management and shared leadership Nurses are accountable to resolve issues related patient care and operations Nurses are permitted and expected to be autonomous in their practice, the provision of patient care, within professional standards Exemplary Professional Practice Culture of Safety Workplace safety for nurses System wide approach to risk assessment and error management Use of Nursing Sensitive indicator data (e.g. nosocomial infections, pain, and PIV infiltration) Quality Care monitoring and improvement Allocation of resources to improve the quality of nursing Dissemination of quality data to direct care nurses New Knowledge, Innovation & Improvements Integration of evidence based practice (EBP) and research Education for nurses Targets for productivity and participation Application of existing evidence and new evidence Visible contributions to the science of nursing Innovation within an empowering work environment Empirical Outcomes New Knowledge, Innovation, & Improvements New Knowledge, Innovation & Improvements Research Utilize current research findings in practice Support for human rights of participants in research protocols Develop, expand and advance nursing research Evidence Based Practice (EBP) Existing nursing practice is based on evidence Translation of new knowledge into practice Innovation Empirical Outcomes The question for the future is not “What do you do?” or “How do you do it?” but rather, “What difference have you made?” Nurses make essential contributions to: patient, nursing workforce, organizational and consumer outcomes Outcomes are dynamic Relationships among: Structure Process Outcome Empirical Outcomes Empirical Outcomes Empirical Outcomes Environment where staff feel empowered and involved with problem solving A reliable and Anticipatory environment Patient and families are actively engaged in care and experience high satisfaction Standardized, streamlined and effective processes are in place to support care delivery Fundamentals of Nursing Leadership 2005 NASN position statement: It is the position of the National Association of School Nurses that the school nurse is the leader in the school community to oversee school health policies and programs. The school nurse serves in a pivotal role to provide expertise and oversight for the provision of school health services and promotion of health education. Using clinical knowledge and judgment, the school nurse provides health care to students and staff, performs health screenings and coordinates referrals to the medical home or private healthcare provider. The school nurse serves as a liaison between school personnel, family, community and healthcare providers to advocate for health care and a healthy school environment. Role of a Nurse Leader tackles nursing issues head on inspires others foresees a better future operates according to a basic set of principles Characteristics of a Nurse Leader Collaborative Inventive Skilled Visionary Mindful Collaborative Conveying enthusiasm about achieving important goals Helping others to meet their challenges Expressing confidence in the abilities and potential of others Giving freely of time, resources, and positive advice Serving as an advocate for those facing difficulties Inventive Initiating positive action without being asked to do so Responding quickly and effectively to changing conditions Finding new ways to accomplish desire results Putting cleaver ideas into action Providing creative solutions to stubborn problems Skilled Acquiring and mastering all necessary skills to achieve desired results Continuing to sharpen vital skills Following important tasks through to completion Using their experience Balancing the demands of multiple critical tasks Visionary Working tirelessly to achieve important goals Foreseeing a better future and helping it come to pass Mapping a clear path to desired goals Inspiring others with both actions and words Painting an inspiring future that motivates others Mindful Making and keeping realistic promises Freely admitting mistakes Respecting the human needs of others Showing concern for the problems and feelings of others Reflecting on the implications of past and pending decisions Responsibilities of a Nurse Leader Focus on the situation, issue, or behavior, not on the person. Maintain the self confidence and self esteem of others. Maintain constructive relationships. Take initiative to make things better. Lead by example. Think beyond the moment. Responsibility #1: Focus on the situation/behavior Remain objective Solve problems Make better decisions Maintain constructive relationships Responsibility #2: Maintain self confidence & self esteem of others Avoid ridicule and negative comments Avoid criticizing others Show respect Help others reach their goals CRITICISM Responsibility #3: Maintain constructive relationships Support others Keep a positive attitude Communicate Share information Responsibility #4: Take initiative to make things better Look around your area for opportunities for improvement Offer help Responsibility #5: Lead by example Be a good example Model appropriate behavior Honor your commitments Admit your mistakes Responsibility #6: Think beyond the moment Remember – there are always consequences Consider how your decision will impact others Avoid personal gain at the expense of others Be thoughtful in making plans and decisions Anticipate the future Fundamentals of Nursing Leadership Think about nurses who have mentored you. What qualities made them successful? Incorporate these qualities into your role as a school nurse. Feeling frustrated about a situation at work – Review the responsibilities. How can you apply them to your situation? Sources AchieveGlobal, Inc. (2003). The Principles and Qualities of Genuine Leadership. National Association of School Nurses. (2011). Position Statement - Role of the School Nurse. Retrieved from http://www.nasn.org/Default.aspx?tabid=279 Lori L. Batchelor BSN, MHA, RN, CPN, NEA-BC Arkansas Children’s Hospital Ambulatory Care Services Director Nursing Leadership and the School Nurse The document Nursing in the Public Schools of the United States of America (Maria Applewhite, RN, 2003, retrieved from http://www.cwru.edu/med/epidbio/mphp439/School_Nursing.htm.) Seven Specific Roles of the school nurse of the 21st Century Provides direct health care to students and staff Provides leadership for the provision of health services Screening and referral for health conditions Promotes a healthy school environment Promotes Health Serves in a leadership role for health policies and programs Serves as a liaison between school personnel, family, community and health care providers. Nursing Leadership and the School Nurse LPN vs. RN does it really matter? Communicating with Families Interdisciplinary/Intercollegial Relationships Does a school nurse make a difference to the health and wellness of school age children? Nursing Leadership LPN vs. RN does it matter? According to the March/April 2011 edition of American Nurse 43 (2) pg3, Karen Daley, ANA President. “It is critically important that nurses without a BSN take advantage of opportunities to pursue advanced education in order to become better prepared to care for patients in an increasingly complex health care delivery system.” According to the National Association of School Nurses (retrieved from http://www.nasn.org/Default.aspx?tabid=279) “ Educational preparation for the school nurse should be at the baccalaureate level, and the school nurse should continue to pursue professional development and continuing nursing education.” Nursing Leadership LPN vs. RN does it matter? According to the American Academy of Pediatrics (AAP)Policy Statement: Role of the School Nurse in Providing School Health Services (Pediatrics 121(5) 2008) AAP supports: The goal of professional preparation for all school nurses. Having a full-time school nurse in every school Pediatrician support of the school nurse Coordination of care Continuing education of school nurses Nursing Leadership LPN vs. RN does it matter? Why would education make that difference? Community Health/Epidemiology Nursing Research/Statistics Management/Leadership All provide for a more comprehensive knowledge base that assists in considering all factors that influence patient illness, health or wellness. Nursing Leadership LPN vs. RN does it matter? Institute of Medicine findings: ‘The Future of Nursing: Leading Change, Advancing Health’ (2011, Holmes, A.M., Nursing Management). 1st recommendation: increase proportion of nurses with a bachelor’s degree of science in nursing (BSN) to 80% by 2020. Currently BSN prepared nurses average 45-55% depending on the region. Nursing Leadership LPN vs. RN does it matter? National Association of School Nurses recommends BSN preparation for School Nurses Growing Evidence for the BSN prepared Nurse Lower rates of patient death Lower rates of medical errors Better patient outcomes Nursing Leadership LPN vs. RN does it matter? National Database of Nursing Quality Indicators (an arm of the American Nursing Association) More than 1600 Hospitals participating nationally Evaluating patient outcomes on a variety of measures including: Nursing Professional Certification Nursing Education Level: LPN RN RN, BSN RN, MSN and/or RN, PhD Nursing Leadership "Education makes a people easy to lead, but difficult to drive; easy to govern, but impossible to enslave." — Henry Peter Brougham, The Present State of Law, 1828 Nursing Leadership LPN vs. RN does it matter? RN Scope The delivery of healthcare services which require assessment, diagnosis, intervention, and evaluation fall within the professional nurse scope of practice. LPN Scope The delivery of healthcare services which are performed under the direction of the professional nurse, licensed physician, or licensed dentist, including observation, intervention, and evaluation, fall within the LPN/LPTN scope of practice. Nursing Leadership LPN vs. RN does it matter? KEY Differences in Practice according to the Arkansas State Board of Nursing: RN Practice Assessment Diagnosis and Intervention Supervision Teaching Delegation LPN Practice Observation Intervention Nursing Leadership Communicating with Families School Nurse Role: Leader! You are more than a pill passer!! Planning for your students health needs in the school setting Collaboration Seeing families as a member of the team Seeking input Learning from their expertise Giving feedback Strategizing for solutions Nursing Leadership Communicating with Families A quote from The Times: Tigard/Tualatin/Sherwood (October 2010), regarding the nurses role in the school setting “I am a vocational nurse (aka LPN) in California and have been hired to work as a school site nurse. I am asked all the time to do duties outside of my job description but to be a team player I do them, hoping to continue to co-ordinate between the care of the students and the other duties”. Nursing Leadership Communicating with Families Rights of all students regardless of their healthcare status to access public education. Key to success… meet with the parent/guardian before school begins. Staying within your scope of practice When and how to say no. Knowing what you are being asked to do Maintaining competencies Seeking sources from the district Working PRN somewhere to maintain skills\ Nursing Leadership Interdisciplinary Collegial Relationships Responsibilities of a Nurse Leader Lead by example Maintain self confidence Maintain collaborative relationships If you hope to lead you must behave like a leader. Nursing Leadership Interdisciplinary Collegial Relationships "Control is not leadership; management is not leadership; leadership is leadership. If you seek to lead, invest at least 50% of your time in leading yourself—your own purpose, ethics, principles, motivation, conduct. Invest at least 20% leading those with authority over you and 15% leading your peers." — Dee Hock, Founder and CEO Emeritus, Visa Nursing Leadership Interdisciplinary Collegial Relationships How do I lead and who are my peers? You are the resource expert on healthcare You know CPR and First Aid Skills You are a member of the school team and you lead change that will advance the health of your students, their ability to learn and their safety on campus. Screenings Education: Hand Hygiene, Wheel safety, Nutrition, Sex Education, etc. Health of the campus: immunization clinics for FLU, strategies to prevent school violence and bullying, provisions for hand hygiene, etc. Nursing Leadership Interdisciplinary Collegial Relationships Medication Policies Delegating administration of medication to layperson Diastat Controlled substances Over the Counter meds Procedure/Skill and Scope of Practice Competency of the person delivering care Continuing education to maintain competencies Nursing Leadership Interdisciplinary Collegial Relationships Legal Issues in School Health Services Delegation of nursing duties According to the National Association of School Nurses ‘delegation in nursing care is a legal term and a complex skill requiring sophisticated clinical judgment and final accountability for care of the client (NCBSN, 2005). ANA defines nursing delegation as transferring the responsibility of performing a nursing activity to another person while retaining accountability for the outcome (ANA/NCSBN, 2006). Nursing Leadership Conscious Incompetence Conscious Competence I know what I don’t know I know what I know Unconscious Incompetence Unconscious Competence I don’t know what I don’t know I know it and I don’t even have to think about it. Nursing Leadership Interdisciplinary Collegial Relationships ASBN Scope of Practice Decision Making Model Five Rights of Delegation Right Task, Right Person, Right Direction, Right Supervision, Right Circumstance Nursing Leadership Interdisciplinary Collegial Relationships How do I lead and who are my peers? Peers are: Principle, teachers, support staff and nurses on other campuses….the people in this room. Health education is not limited to students. When did you last do education with the staff on Hand Hygiene, Preventing Bullying, Nutrition, Cover your Cough, etc? During a health crisis on campus your peers are looking at you to lead. If you will LEAD they WILL follow with direction and input from you. You are the resource expert in healthcare. Nursing Leadership Interdisciplinary Collegial Relationships Transformational Leaders not only lead people where they want to go, they must also lead people where they need to be to prepare them for the future. Healthcare is transforming and more and more will move to outpatient settings including in retail store clinics and school settings. Lead your campus to a state of Wellness. Plan/Prepare for Emergencies Prevent Bullying Nursing Leadership School Nurses Job Responsibility Advocate for healthcare and healthy school environment Liaison between school personnel, family, community and healthcare providers. Developing the plan to achieve shared goals for education with students who have chronic health concerns. Leader in development of : School safety/bullying/school violence Campus wellness Emergencies Nursing Leadership Seek resources within your school district Join your national nursing organization Collaborate Consider working part-time somewhere to keep those skills sharp Read a good book on: Leadership Nursing Quality/Accountability Consider additional education Nursing Leadership American Public Ranks Nurses as Most Trusted Profession 11th Year in Number One Slot in Gallup Poll SILVER SPRING, MD - For the 11th year, nurses were voted the most trusted profession in America in Gallup's annual survey that ranks professions for their honesty and ethical standards. Eighty-one percent of Americans believe nurses’ honesty and ethical standards are either "high" or "very high." Both the Accountable Care Act and the Institute of Medicine’s recently released report on the Future of Nursing calling for a larger role for nurses in providing patient-centered care in a reformed health care system. Since being included in the Gallup poll in 1999, nurses have received the highest ranking every year except in 2001, when fire fighters received top honors. Results were based on telephone interviews with more than 1,000 adults.