Marketing Plan Outline MKTG 241 Grading Criteria 1. Information presented is thoroughly researched and sources of information referenced. 2. Information is clearly presented, in an orderly and logical flow. 3. Headings, subheadings, tables and figures are used to clarify and support the information in the report. 4. Spelling, grammar, paragraph and sentence structure are very good, leading to a report that is easy to read and understand. 5. Every section begins with an opening or introductory paragraph and ends with a summary or conclusion based on the information presented. 6. Content for each section is specific, detailed and relevant to each section. 7. Analysis includes implications of the information presented, along with conclusions about the impact of the 8. Final paper should be bound, with a professional presentation. 9. Tables and figures should be numbered and have captions describing contents and providing a reference to the information source where appropriate. Due: Friday, May 4, 2012 Market Plan Outline Cover page: Project Name and names of group members Table of Contents: Major section headings and page numbers Figures: List of figures and page numbers Tables: List of tables and page numbers I. II. Introduction: Description on your business opportunity and how it will fit in the industry. Situation Analysis a. Industry Overview i. Description of the industry and types of businesses included ii. SIC/NAICS code iii. Size of the market iv. Growth rate b. Industry and Environmental Analysis: Identify the external environmental trends, threats and opportunities affecting the industry in which your business resides. Key questions include: 1) what are the significant trends and future events in the industry? 2) What threats and opportunities do you see? 3) What are the strategic questions – areas of uncertainty as to trends or events that have potential to impact strategy? Evaluate these questions in terms of their impact. i. Economic: What are the economic prospects for the industry, including the effects of economic growth (GDP), interest rates, trends in related industries, inflation? How will these affect your business and strategy? ii. Social/Cultural and demographic: What are the relevant current trends in lifestyles, fashions, technology use and other components of culture that will affect your business. What are the demographic trends that will affect iii. Technological: What technological changes will impact your customers, suppliers and your own operation? 1. To what extent are the existing technologies maturing? 2. What technological iv. Governmental/Political/Legal: What trends or changes in the government, political and legal climate will affect your business. v. Missing information important to your opportunity: What information was not available or has not been forecasted that might affect your business? c. Competitor Analysis i. Competitor Definition 1. Definition the industry of your competition 2. What types of businesses will be your competition? 3. Where are they likely to be located? 4. Who are the competitors for your business? 5. Identify both direct and indirect competitors, numbers and size. ii. Competitor Strategy 1. How are your competitors choosing to compete (price, service, technology, product quality, etc?) iii. Barriers to Entry and Exit: 1. How easy is it to enter or exit the market? 2. Top Competitors: Identify your top 5 competitors? For each competitor identify the following: a. Size (number of employees or sales revenue), profitability. b. Strategy to compete in the market c. What are their strengths and weaknesses iv. Analysis of Competitive Environment - implications for your business d. Customer Analysis: Provide a preliminary identification of the market for your product. i. Market Identication 1. Who will be your potential customers? 2. How many are there? 3. What are the trends in customer demographics? 4. What is the geographic dispersion? ii. Segmentation 1. Who are likely to be your biggest customers? 2. The most profitable customers? 3. The most attractive potential customers? 4. Are there any logical groups based on needs, motivations or characteristics? iii. Segmentation Approach: How should be the market be segmented into groups, with relatively homogeneous needs, that would require a unique marketing strategy? 1. Benefits sought 2. Usage level 3. Application 4. Organizational type or size 5. Geographic location 6. Customer loyalty 7. Price Sensitivity iv. What is the customer’s motivation for buying your product or service? 1. What elements of the product or service are valued most? 2. What are the customer’s objectives? What are they really buying? 3. How do segments differ in their motivation priorities? 4. Do these needs represent leverage points for competitors? v. What are the customers unmet needs? 1. Why are some customers dissatisfied? 2. What are the severity and incidence of customer problems? 3. What are the unmet needs that customers can identify and those of which they are unaware? 4. Do the unmet needs represent a leverage point for competitors? III. IV. V. Strengths, Weaknesses, Opportunities and Threats a. Conduct a SWOT Analysis Target Market Description and Analysis a. Identify and describe your target market segment(s) b. Size and growth rate: What are the important and potentially important submarkets? What are their size and growth characteristics? What are the driving forces behind sales trends? c. Profitability: For each major submarket or target market, consider: 1) is the segment likely to be profitable? 2) How intense will be the competition be? 3) How attract will this market be now and in the future? d. Cost Structure: What are the major costs and value-added components required for the market? e. Distribution systems: What distribution channels are needed to address the market? f. What are the trends in the market? g. What are the key success factors for the market? Marketing Strategy a. Marketing objectives and relationship to overall corporate (or enterprise) objectives b. Identify key strategies issues such as: i. Value proposition and competitive advantage ii. Positioning relative to the competition c. Marketing Programs i. Product 1. Features & Benefits 2. Quality 3. Packaging and labeling 4. Related services 5. Branding 6. Product development & management ii. Promotion 1. Channel levels & types 2. Channel functions 3. Channel member selection criteria 4. Managing channels and multiple channels iii. Pricing Strategy 1. Pricing objectives 2. Cost & breakeven analysis 3. Customer perceptions and demand VI. 4. Competitive situation – reference prices iv. Promotion Strategy 1. Personal Selling a. Role of sales person b. Number of sales people c. Qualifications for sales people d. Sales Management – selection, training, compensation, evaluation 2. Public relations & publicity 3. Advertising a. Goals & objectives b. Audience c. Exposures d. Costs 4. Sales Promotions 5. Web-site 6. Support - Customer Service Strategy Financials a. Sales forecasts b. One year cash flow analysis c. One year operating statement d. Financial narrative – sources, explanations & justifications for estimates