Is SAP - Amazon S3

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Introduction to SAP
Business without ERP
PP contacts
Purchasing for
raw material
Customers
Purchasing
Customer
Calls to place
1 order for a
Car
Sales
office/Inventory
contacts PP
4
Production
Planning
3
3
Sales office
contacts
Inventory
2
Sales
Inventory
-2-
Business without ERP (Contd..)
Lets add some more Business Processes
-3-
Business without ERP (Contd..)
Where is my
car
Customers
What is this
confusion
What to
manufactur
e??
Production
Planning
Whom to
contact for
status?
What is
Cost and
profit
Sales
Shop floor
Finance
Purchasing
Vendors
Inventory
-4-
Lets Deliver the end product to customer..
I did not order
for a
TRUCK!!!!
Dear Sir,
Your Order…
Sales
-5-
Business without ERP (Contd..)
I AM NOT TAKING
DELIVERY AND WILL
NEVER DEAL WITH YOU!
We are
SORRY Sir
Sales
-6-
Overall Picture
Vendors
Purchasing
Sales
Customers
A/R
General
Ledger
A/P
Production
Planning
Inventory
-7-
Shop Floor
Execution
Why Enterprise Architecture
•
Why Enterprise Architecture ?
– Numerous disparate information systems
– Integrating the data becomes costly
• Time
• Money
• Resources
– Inconsistencies and duplication of data
– Lack of timely information
– Required: Central enterprise definitions
– Required: Centrally controlled business change
-8-
Enterprise Structure – Integrating Business
Payroll
FA
HR
Marketing
Partner
Systems
Treasury
GL
Shop
Floor
AP
Purchasing
Sales
PP
AR
Mfg.
Plants
-9-
-10-
Enterprise Architecture - Benefits
•
•
•
•
•
•
•
Eliminates the duplication, discontinuity and redundancy in data
Increases the return on investment made on IT implementations
Delivers quality information designed for the Enterprise as a whole
Faster and cheaper
Delivers quality information to produce a quality enterprise
Satisfying Partners/Customers
Reducing required manpower
ERP
-11-
Quiz Time
• What is the full form of SAP?
• When was SAP founded?
-12-
Quiz Time
• What is the full form of SAP?
Systems Applications and Products in Data Processing
• When was SAP founded?
Founded in 1972 by Wellenreuther, Hopp, Hector, Plattner and Tschira
– Renamed in 1977
– Before 1977 : Systems Analysis and Program Development (German :
Systemanalyse und Programmentwicklung)
-13-
History of SAP
•
Systems Applications and Products in Data Processing
– German : Systeme, Anwendungen, Produkte in der Datenverarbeitung
•
Founded in 1972 by Wellenreuther, Hopp, Hector, Plattner and Tschira
– Renamed in 1977
– Before 1977 : Systems Analysis and Program Development (German :
Systemanalyse und Programmentwicklung)
•
SAP is both the name of the Company as well as their ERP Product
•
SAP system comprises of a number of fully integrated modules, which
covers virtually every aspect of the business
•
Three systems developed : R/1, R/2, R/3
-14-
Steps to Strategic ERP
Enterprise Resource Planning
is evolved through these stages …
Enterprise
Resource
Planning
Collaborative
Business
Inter-Enterprise
Co-operation
Create
Strategic
Value
Efficiency and
Control
Total
Company
Value
Automation
80’s R/2
90’s R/3
Today mySAP ERP
Evolution of ERP
-15-
Evolution of SAP
-17-
Quiz Time
• SAP R/3 client server architecture evolved in
year___________.
• Which is the latest SAP product?
– mySAP ERP
– mySAP Business Suite
– mySAP.com with one step business
-18-
Quiz Time
• SAP R/3 client server architecture evolved in year
1992
• Which is the latest SAP product?
– mySAP ERP
– mySAP Business Suite
– mySAP.com with one step business
-19-
SAP R/3 Architecture
3 Tier Client / Server Architecture
• The SAP R/3 architecture is based on a 3-tier client/server
principle
– Presentation Server
– Application Server
– Database Server
• Dedicated Servers are linked by Communication Networks
• Perform tasks without sacrificing data integration and processes
within the system, as a whole
-21-
SAP R/3 System Architecture (Contd...2)
-22-
Overview of Presentation & Database Servers
•
The Presentation Server
–
–
–
–
–
•
GUI only
At workstation
Very light
Sends requests to application server
Obtains screens from application server and displays
The Database Server
– Interface between application server and RDBMS
– Also holds the vendor specific DB driver
-23-
SAP R/3 Conceptual Areas
SAP Conceptual Areas
Application Area
(Initiate and execute
SAP transactions)
(Functional)
Basis Area
(The technical
administration of
the system)
(Authorizations/Ids/etc)
-24-
Development Area
(1. A developer’s
workbench
2. Create & Test
ABAP/4 programs)
(Technical)
Systems in R3
Transport Request
Development
System
(DC)
Quality
System
(QC)
Client
110
100 etc..
-25-
Production
System
(IC)
Clients in R/3
•
The Logon Client
– 3 digit number ( 000 to 999)
– Helps maintain independent sets of data within the same R/3 system
•
Client mechanism and handling
-26-
Clients in R/3
-27-
R/3 Technology Environment
Hardware
UNIX Systems
Bull
IBM
Digital
SNI
HP
SUN
Bull/Zenith
Compaq
Data General
...
Operating
AIX
Reliant
systems Digital UNIX UNIX (SINIX)
HP-UX
Databases
Dialog
SAPGUI
Digital
NCR
HP (Intel) Sequent
IBM (Intel) SNI
Windows NT
IBM
AS/400
IBM
S/390
OS/400
OS/390
DB2 for
OS/400
DB2 for
OS/390
SOLARIS
ADABAS D
DB2 for AIX
INFORMIX-OnLine
ORACLE
ADABAS D
MS SQL Server
INFORMIX-OnLine
ORACLE
Windows 3.1, Windows 95, Windows NT,
OSF/Motif *, OS/2 Presentation Manager (PM),
Macintosh *, Java
Languages
ABAP/4, C, C++, HTML, Java
Platforms and Databases supported by R/3
Operating Systems
Supported Hardware
Supported Front ends
Supported Databases
AIX SINIX
IBM SNI SUN
Win 3.1/ 95 / NT
DB2 for AIX
SOLARIS HP-UX
Digital HP
OSF / Motif
Informix – Online
Digital Unix
Bull
OS/2
Macintosh
Oracle 7.1
ADABAS D
Windows NT
AT&T Compaq
Bull / Zenith
HP (Intel) SNI
IBM (Intel)
Digital (Intel)
Data-General
Win 3.1 / 95 / NT
OSF / Motif
OS/2
Macintosh
Oracle 7.1
SQL Server 6.0
ADABAS D
OS/400
AS/400
Win 95 OS/2
DB2/400
-29-
Client Server Benefit
-30-
Quiz Time
Match the following
Presentation Server
Windows
Application Server
Basis
3 Digit number
Quality System
Client Testing/ UAT
GUI
Unix Systems
Oracle
Authorizations
Client
Business
Administration
-31-
Quiz Time
Match the following
Presentation Server
GUI
Application Server
Business
Administration
3 Digit number
Client
Client Testing/ UAT
Quality System (QC)
Unix Systems
Windows
Authorizations
Basis
-32-
SAP R/3 Modules
SAP Modules
SD – Sales and Distribution
FI – Financial Accounting
SD
MM – Materials
Management
FI
MM
PP – Production Planning
CO – Controlling
CO
PP
AM – Asset Management
AM
SAP R/3
HR
QM
QM – Quality Management
WF
PM
PM – Plant Maintenance
WM
PS
WM – Warehouse
Management
HR – Human Resources
WF – Workflow
PS – Project System
-34-
SAP R/3 Application Modules
• Financial accounting (FI)
• Controlling (CO)
• Asset management (AM)
• Materials management (MM)
• Sales and Distribution (SD)
• Production Planning (PP)
• Quality management (QM)
• Plant maintenance (PM) & Customer Service (CS)
• Project system (PS)
• Human resources (HR)
• Workflow (WF)
-35-
Module Functionalities
MM
Material Procurement
Inventory Management
Batch Management
Goods inspection
Invoice Verification
PP
BOM/Work Center/Routing
MRP
Capacity Evaluations
Production Orders
QM in production
FI
General Ledger
Accounts Payable
Accounts receivable
Cash management
SD
Inquiry processing
Sales Order Processing
Delivery Processing
Billing
CO
Cost Center Accounting
Product Costing
Order Contribution Analysis
-36-
Quiz Time
Match the following
Financial Accounting
Inventory Management
Controlling
Shop Floor Control
Materials Management
Financial Reporting
Sales & Distribution
Profit center Accounting
Production Planning
Billing
Project System
Activity monitoring
Asset Management
-37-
Quiz Time
Match the following
Financial Accounting
Asset Management
& Financial Reporting
Controlling
Profit center Accounting
Materials Management
Inventory Management
Sales & Distribution
Billing
Production Planning
Shop Floor Control
Project System
Activity monitoring
-38-
Module FI – Financial Accounting
• External reporting of
•
General ledger
•
Accounts receivable/payable
•
Sub-ledger accounts
with a user-defined Chart of Accounts
• Key elements
•
General ledger
•
Accounts payable
•
Accounts receivable
•
Asset Management
•
Special Purpose Ledger (FI-SL)
•
Legal consolidation
•
Accounting Information System
-39-
Financial Accounting
Bank
Foreign exchange
management
Finance information
system
Management
of secureties
and loans
Cash management
and forecast
Accounts
payable
Bank
accounts
Payables
Accounts
receivable
Receivables
General Ledger
Invoice
verification
Extended General Ledger
Consolidation
-40-
Credit
management
Module CO – Controlling
• Represents the flow of cost and revenue
• Instrument for organizational decisions
• Key elements of the CO application module include :
•
Cost center accounting
•
Product cost Planning
•
Product Costing
•
Profitability analysis
•
Profit center accounting
•
Activity based costing
•
Enterprise controlling
-41-
Module SD – Sales and Distribution
• Optimize tasks/activities in
•
Sales
•
Delivery
•
Billing
• Key elements of the SD application module include :
•
Pre-sales support
•
Inquiry processing
•
Quotation processing
•
Sales order processing
•
Delivery processing
•
Warehouse management
•
Billing
•
Credit Management
•
Sales Information system
-42-
Sales Support
Sales
Sales
activity
Inquiry
Contract
Quotation
USD
Delivery
free of
charge
Subsequent
delivery free
of charge
Sales
order
Returns
Scheduling
agreement
Shipping
Delivery
Billing
Debit memo
Invoice
Credit memo
FINANCIAL ACCOUNTING
-43-
MATERIALS MANAGEMENT
SALES INFORMATION SYSTEM
Sales and Distribution Processing
Module MM – Materials Management
• Supports
•
Procurement
•
Inventory
• Key elements
•
Materials procurement (purchasing)
•
Inventory management
•
Invoice verification
•
Material valuation
•
Vendor evaluation
•
External Services management
•
Purchasing Information System (PurchIS)
•
Inventory Controlling Information system
-44-
Materials Management
 Vendor/one-time
customer
 Purchasing
info record
 Service
specifications
 Workflow
 Optical archive
 Purchase requisition






Material/service
Price comparisons
Price comparison list
 Purchasing



PP
Third-party
order
Requirements
Purchase orders
Outline agreements
Scheduling agreements
Service/
Spare Parts
Service /
parts lot
Inspection
QM spare
PM
FI
INVENTORY MANAGEMENT

 Classification

 Conditions
SD
 RFQ/Quotation
 Texts
Mail
Communication
 Documents
MRP
Direct requisition
Release procedures
Vendor evaluation
 Material
Special stock
Batch
PURCHASING
Purchasing information system
BASIC DATA



Goods receipt/issue
Transfer posting
Quantities and values
Physical inventory
Storage bins
AM
CO
INVOICE VERIFICATION


Check and post
Price update
-45-
PS
G/L accounts
Cash management
and forecast
Fixed assets
Cost center /
Budget
Project
Module PP – Production Planning
• To plan and control the manufacturing activities
• Key elements
•
Bill of Material (BOM)
•
Routings
•
Work Centers
•
Sales and Operations planning (SOP)
•
Master Production Scheduling (MPS) – Capacity Planning
•
Materials Requirement Planning (MRP)
•
Shop Floor Control (SFC)
•
Production orders
•
Product costing, activity-based costing
•
Work in process
•
Kanban
•
Production planning for process industries (PP-PI)
•
Repetitive Manufacturing
-46-
Production Planning
SD
PP
Customers
SD
Sales
Shipping
Billing
Vendors
FI
Financial
accounting
MM
SD
Purchasing
Warehouse
Invoice
verification
CO
Sales and Operations
Planning
Demand management /
MPS
Material requirements
planning
Detailed Schedeling and
Planning
Capacity planning
Shop floor control
Costing
Information system
PS
SD
Project
Networks
PM
SD
Maintenance
Repairs
Plant
maintenance
QM
SD
Inbound Raw
Material
Finished Goods
HR
Cost
accounting
-47-
Human
resources
Module QM – Quality Management
• Supports
•
Quality planning
•
Inspection
•
Control for manufacturing
•
Costing
•
Procurement
• Key elements
•
Quality planning
•
Quality during procurement, production, distribution
•
Quality Management Information - Quality inspection
•
Information System (QMIS)
-48-
Module PS – Project System & HR – Human Resource
• PS – Project Systems
•
Support planning, control, & monitoring of long term highly complex projects
with defined goals
• Key elements
• Project WBS – Plan
• Budget & Monitor
• Network Management
• Activity monitoring, Material Planning, Milestones, Capacities Scheduling
• Project Management Information System
• HR – Human Resource
•
Key elements
• Recruitment
• Payroll & Time management
• Travel Expense accounting & Benefits
• Workforce planning & Training administration
• Organization management
-49-
Quiz Time
• Is Industry solutions an SAP module like FI/CO/MM etc?
• True/False
– PP Supports procurement and Inventory
– FI Handles project budgeting and monitoring
– WF management is a support tool for all modules
-51-
Quiz Time
•
Is SAP - Industry solutions a module like FI/CO/MM etc?
NO
•
True/False
– PP Supports procurement and Inventory
(False – MM Supports these functions)
– FI Handles project budgeting and monitoring
(False – PS handles these functions)
– WF management is a support tool for all modules
(True)
-52-
IS – Industry Solutions
• Combines SAP R/3 application modules to additional industry-
specific functionality
• Result of the research by industry Centers expertise (ICOE)
-53-
mySAP Industry Solutions (Some Examples)
•
SAP for Aerospace & Defense
•
SAP for Healthcare
•
SAP for Media
•
SAP for Public Sector
•
SAP for Automotive
•
SAP for High Tech
•
SAP for Mill Products
•
SAP for Retail
•
SAP for Banking
•
•
SAP for Mining
SAP for Higher Education &
Research
•
SAP for Chemicals
•
SAP for Service Providers
•
SAP for Oil & Gas
•
SAP for Industrial Machinery &
Components
•
SAP for Consumer Products
•
SAP for Telecommunications
•
SAP for Pharmaceuticals
•
SAP for Engineering, Construction &
Operations
•
SAP for Insurance
•
SAP for Utilities
•
SAP for Professional Services
-54-
SAP Product Overview
Evolution of SAP products
mySAP ERP
R/3
R/3
Enterprise
Solutions
mySAP CRM
mySAP SCM
mySAP HR
mySAP PLM
………..
mySAP
Business
Suite
SAP NetWeaver
Web AS
•Easing Upgrade Plans & Providing Transition Options
•Bringing benefits of SAP Netweaver into installed base
•New Customers have more entry options & receive world –class ERP
-56-
Evolution of SAP products
SAP R/3
my SAP
Solutions
-57-
my SAP
Business
Suite
SAP R/3
Financials
HR
Corporate Services
Operations
-58-
mySAP Solutions
mySAP PLM
mySAP SCM
mySAP Financials
mySAP CRM
mySAP SRM
mySAP HR
Corporate Services
Operations
SAP R/3
Adaptive Business Solutions
-59-
my SAP Business Suite
mySAP PLM
mySAP SCM
mySAP
mySAP
SRM
CRM
mySAP Financials
mySAP HR
Corporate Services
Operations
SAP NetWeaver
Application Platform ( Web As)
People Integration (Portal)
Information Integration( BI,MDM)
Process Integration (XI)
-60-
mySAP Solutions & Netweaver
• mySAP CRM
• mySAP SRM
• mySAP SCM
• mySAP PLM
• SAP Netweaver
-61-
My SAP Customer Relationship
Management (CRM)
CRM Solution Map
-63-
CRM – Holistic view
-64-
Where does a CRM solution fit?
Who
What
Marketing
Sales
Service
Executives
Service
Engage
Use a CRM
Solution to
complete
the Cycle
Fulfill
Transact
Workplace
Which way
Internet
Mobile
Telephony
How
Operational
Analytical
Collaborative
-65-
CRM Component Landscape
mySAP.com
Portal Users
OLTP
R/3 System
CRM System
BW
As one big
logical box
Internet
Telephone
Callers
Mobile Clients
-66-
APO
CRM Internet Sales
Enterprise
B2C Scenario
Consumer
BBP Scenario
Business Partner
B2R Scenario
Reseller
Internetselling
-67-
Service module within CRM
•
Service Planning
•
Proactively engage customers with the correct resources at the most
beneficial times
•
Customer Care
•
Provide customer with 24/7 accessibility from all communication channels
with precise and consistent informationon
•
Installed Base Management
•
Maintain an accurate, up-to-date record of a customer’s products and
installations to facilitate service and anticipate customer requirements
-68-
Mobile Sales module within CRM
•
Suite of tools tailored to the needs of the
offline mobile sales force
– Provides an integrated view of customers, prospects, products,
services, competitors, activities, opportunities, quotations,
orders, etc.
– Heavy cross-referencing for easy navigation
•
Facilitates the sales process by
– Effectively managing customers and prospects
– Providing appropriate customer, product and competitive information
– Determining product and pricing configurations
– Managing sales projects across sales teams
– Generating presentation and proposals
-69-
Quiz Time
• What is the latest version of mySAP CRM
• Name the three service modules with in CRM
-70-
Quiz Time
• What is the latest version of mySAP CRM
(Version 5.0)
• Name three service modules with in CRM
– Service Planning
– Customer care
– Installed base management
-71-
My SAP Supplier Relationship
Management (SRM)
SRM Solution Map
-73-
Key Components of mySAP SRM
mySAP SRM – eProcurement
mySAP SCE
Supplier Collaboration Engine
• Enterprise Buyer Prof 3.5
• Supplier self services 1.0
• Business Inf. W’house 3.0B
• Bidding Engine 3.5
• Requisite Bugs Eye 3.5
• User Management 3.0
• Requisite eMerge 3.5
• Enterprise Portal 5.0
Exchange Infrastructure
Content Integrator
-74-
Key Components of mySAP SRM
• Strategic Sourcing
•Sourcing analytics: Helps provide analytics based on supplier location, line of
business
•Supplier evaluation: Helps you evaluate the supplier base within the organization
systems and external market places to identify and select supplier to ensure reliable &
uninterrupted supply
•Request for quotation and auctions: Provides electronic auctioning and bidding tools
to compress sourcing cycle times
•Contract management: Helps create and manage value and quantity contracts
• Operational Procurement
•Self-service procurement: Enables decentralizing procurement process within
organization, without diluting the control
•Plan-driven procurement: Enables automatic purchase order generation for stock
materials across the integrated supply chain
•Services procurement: Enables service procurement process to be managed online
-75-
Key Components of mySAP SRM….Contd.
•
Supplier Enablement
•Supplier portal: Provides portal features for suppliers to manage their product data
and orders
•Supplier connectivity: Provides capability to connect multiple suppliers through XM_based document exchange
• Content Management
•Content consolidation: Provides capability to consolidate product and vendor
information
•Catalog content management: Provides capability to manage OCI compatible catalog
with tools for data import, data edit and a search engine
-76-
Quiz Time
• Name any one key component of mySAP SRM Solution map
-77-
Quiz Time
• Name any one key component of mySAP SRM Solution map
– Following are the three key components of mySAP SRM
• Strategic Purchasing & Sourcing
• Operational Procurement
• Supplier Collaboration
-78-
My SAP Supply Chain Management
(SCM)
SCM – Solution Map
-80-
mySAP SCM
SAP APO (Advanced Planning and Optimizing)
Flexible and Adaptive Planning, Integration with CRM, SRM and PLM
SAP ICH (inventory Collaboration Hub)
Collaboration with Suppliers
SAP EM (Event Management)
Monitor, alert and resolve exceptions
-81-
Typical SAP SCM Solution-scape
SAP R/3
Dominant source of
Master Data in SAP
SCM, destination of
transaction data like
planning outputs or
Availability Checks for
Execution systems
SAP SCM
Transaction Data
Core Interface
Planning system where
selective Master data
maintained and sourced
from R/3
Master Data
Module includea
Demand Planning, SNP
& Deployment, PPDS,
GATP, TPVS and TLB
Core interface
SAP CRM,
SAP SRM
and
SAP PLM
Legacy
Systems
BAPI
-82-
Planning Outputs
include Forecasts, SNP
or PPDS Planned
Orders, Stock
Transfers and
Production Orders
One-on-One comparison
i2 Technologies
(Tradematrix SCM)
SAP SCM
ORACLE APS
Manugistics
(Networks SCM)
Forecasting
Demand
Planner/Demand
Management
Demand Planner
Oracle Demand
Planner
Demand
Management
ATP and Fulfillment
Demand Fulfillment
SAP GATP (Global
ATP)
Oracle GOP (Global
Order Promising)
Fulfillment
Management
Material and
Resource planning
Supply Chain
Planning
SAP SNP (Supply
Network Planning)
Oracle ASCP
(Advanced SCP)
Master Planning
Manufacturing
Planning
Factory Planning
PP/DS (Production
Planning and
Detailed Scheduling)
Oracle Manufacturing
Scheduling
Manufacturing
Planning and
Scheduling
Transportation
TMS (Transportation
Management
Solutions)
TP/VS
(Transportation
Planning/Vehicle
Scheduling)
Oracle
Transportation
Logistics
Management
Solutions
-83-
mySAP Product Life Cycle Management (PLM)
PLM Solution Map
-85-
SAP Netweaver
A Roadmap for Web Services
-87-
Services are changing SAP’s Product portfolio
-88-
From Basis to WAS
-89-
Integration is the Key Challenge
Business Drivers
Extended Value Network
Document Mgmt
Call Center
Increased Market Dynamics
Market
Analysis
Integration costs are high
Long integration projects
SCM
IT environments become increasingly rigid
Lots of heterogeneous systems
ERP
E-sales
Pressure on IT increases
Must leverage existing investments
Must support new business processes
quicker
Trading
E-procurement
Technical
systems
Must reduce total cost of ownership (TCO)
PLM
-90-
How to Address the Integration Challenge
Reduce Complexity
• Minimize the number of connections
through hubs
Document Mgmt
•Use only one platform to integrate all
people, information, and systems
Market
Analysis
Call Center
Reduce Cost Integration
SCM
ERP
•Deliver .NET and J2EE interoperability
•Deliver adaptors for ISV products
•Deliver products, not projects
E-sales
Increase company
performance
•Increase ease of use, scalability and
adaptability
Trading
E-procurement
Technical
systems
PLM
-91-
•Increase business process flexibility
by using an Enterprise Services
Architecture
The fundamental Web services standards are supported by the Web
Application Server (Web AS), which is the basis for all other
NetWeaver components
-92-
SAP NetWeaver
The integration and application platform for lower TCO
Unifies and aligns people,
information and business
processes
Integrates across technologies
and organizational boundaries
A safe choice with full .NET and
J2EE interoperability
The Business foundation for
SAP and partners
 Powers business-ready solutions
that reduce custom integration
It’s Enterprise Services
Architecture increases business
process flexibility
-93-
SAP NetWeaver in Detail (SAP Internal View)
Product components and killer features
SAP Mobile Infrastructure
Tight coupling and alignment with SAP business solutions
SAP NetWeaver
SAP Enterprise Portal
Business packages
People Integration
SAP Business information Warehouse
Business content
Tight integration to Sap
Open architecture (Crystal, Accential )
Master Data Management
Coming in 2003
SAP Exchange Infrastructure
Proxy generation and mapping tools
Integration directory
SAP’s ability to execute
Multi-channel Access
Portal
Information Integration
Bus. Intelligence
Knowledge Mgmt
Master Data Management
Process Integration
Integration
Broker
Business Process
Management
Application Platform
J2EE
SAP Web Application Server
Collaboration
ABAP
Multi-channel Access
Proven, scalable, comprehensive toolsets
Leverage existing infrastructure/skillets
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Life cycle Management
Composite Application Framework
Collaboration
SAP Solutions Powered by SAP NetWeaver
Business content makes the business foundation
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