Part 4 Compensation of Human Resources Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved. 11 Chapter Pay Structure Decisions Objectives After reading this chapter, you should be able to: 1. 2. 3. 4. List the major decision areas and concepts in employee compensation management. Describe the major administrative tools used to manage employee compensation. Explain the importance of competitive labor-market and product-market forces in compensation decisions. Discuss the significance of process issues such as communication in compensation management. 5. 6. 7. 8. Describe new developments in the design of pay structure. Explain where the United States stands from an international perspective on pay issues. Explain the reasons for the controversy over executive pay. Describe the regulatory framework foe employee compensation. Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved. 11-2 Pay Structure and Consequences Administrative Tool Focus of Comparison Consequence Irwin/McGraw-Hill Pay Level Job Structure Market surveys Job evaluation External Internal - external moves: attraction / retention of employees - labor costs - employee attitudes - internal moves: promotion, transfer - cooperation among employees - employee attitudes Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved. Equity Theory 11-3 Pay, benefits, opportunities, etc. the same, more or less OUTCOME INPUTS <=> ? OUTCOME INPUTS effort, ability, experience etc. A person evaluates fairness by comparing their ratio with others. Irwin/McGraw-Hill Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved. 11-4 Three Employee Views of the Pay Decision Pay Level- Same job in Different organizations Pay Structure - Different jobs in Same organization Individual Pay Differences - Different people in Same job Irwin/McGraw-Hill Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved. 11-5 Market Pressures in Developing Pay Levels Deciding What to Pay ? Product-market competition upper bound on labor cost staffing level average cost per employee Labor-market competition lower bound on pay levels Irwin/McGraw-Hill Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved. Market Pay Surveys Benchmarking 11-6 Factors to consider Identify key labor- and product-market competition Identify key jobs v. non-key jobs Weight and combine pay rates appropriately Track appropriate ratios over time revenues per employee revenues per labor cost work force quality (e.g. education levels) Irwin/McGraw-Hill Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved. 11-7 Example of a Three-Factor Job Evaluation System Compensable Factors Total Job Title Experience Education Complexity Points Computer operator 40 30 40 110 Computer programmer 40 50 65 155 Systems analyst 65 60 85 210 Irwin/McGraw-Hill Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved. 11-8 Approaches to Developing a Pay Structure Market external comparisons Pay policy line combines internal & external Pay Irwin/McGraw-Hill survey data grade Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved. 11-9 Developing a Pay Policy Line 8 7 monthly salary ($000) 6 5 4 PAY 3 2 Line of Best Fit : using Market-Survey data in Table 14.4 1 40 80 120 160 200 240 280 320 Job Evaluation Points Irwin/McGraw-Hill Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved. 11-10 Developing a Pay Policy Line Predicted Salary = $7,128 8 7 6 monthly salary 5 ($000) Predicted Salary = $6,486 4 PAY 3 2 1 Job Evaluation Points = 315 40 80 120 160 200 240 280 320 Job Evaluation Points Irwin/McGraw-Hill Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved. Pay Grade Structure 11-11 8 7 6 monthly salary 5 ($000) 4 PAY 3 2 1 100 150 200 250 300 350 Job Evaluation Points Irwin/McGraw-Hill Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved. Process Issues 11-12 Participation Use task forces for suggestions Communication Employees need to understand system Need to keep managers aware of changes Managers need to explain system changes Irwin/McGraw-Hill Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved. Current Challenges 11-13 Problems with Job Based Pay Structure too rigid, reduces flexibility reinforces top-down retards changes does not reward behavior change discourages lateral moves Irwin/McGraw-Hill Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved. New Approaches 11-14 Delayering and Banding Skill (knowledge) - based pay increases flexibility firm needs to use available skills Irwin/McGraw-Hill Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved. Can the U.S. Labor Force Compete? 11-15 Labor costs are unstable over time Quality & productivity of labor varies Non-labor cost factors also important in locating facilities market proximity response time Irwin/McGraw-Hill Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved. 11-16 Comparative Productivity and Unit Labor Costs: Unites States, Germany, and Japan Productivity (value added per labor hour) 100 100 $200 83 153 76 133 50 100 $100 Legend: U.S. Germany Japan Irwin/McGraw-Hill Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved. Chief Executive Officer Pay in Selected Countries 11-17 Multiple of CEO to Manufacturing Employee Total Remuneration 30 24 16 20 11 9 10 United States Irwin/McGraw-Hill France Germany Japan Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved.