PROJECT SCOPE CLIENT APPLICATION FORM
CLIENT ORGANIZATION INFORMATION
Organization Name
Toronto Area Quadrant Local Immigration Partnerships
Organization
Description
The Local Immigration Partnership (LIP) is a federally funded program
designed to build networks and collaborations among agencies that
work with newcomers.
The Parkdale Interagency Referral Network is a consortium of four
agencies from different sectors in Toronto’s Parkdale neighbourhood.
These agencies are Parkdale Community Information Centre, Parkdale
Community Legal Services, Parkdale Intercultural Association and
Kababayan Multicultural Centre. This network seeks to engage in
strong inter-agency communication, partnering, collaboration, and
efficient use of services. Through effective and efficient referral, the
goal of this partnership is to provide “one-stop” access to the full
continuum of support services that might be required to serve
newcomers.
Division or
Department
Website
Toronto East Quadrant Local Immigration Partnership
www.torontolip.com (south)
http://www.scarboroughlip.ca (east)
+ two more
PROJECT INFORMATION
Project Description
PLEASE BE AS
Study on feasibility of:
CLEAR AND
o scaling up a neighbourhood-based common assessment
SPECIFIC AS
and referral system (Parkdale Common Referral
POSSIBLE, i.e. What
Protocol) or
is the problem that
o implementing it in a different neighbourhood
your organization is
Include:
trying to solve?
A.
Description of current model / Assessment on how the system
Why is it an important
currently works in Parkdale (2 months, October – November)
problem?
o History and development: how was it established, how
How does the project
does it work
fit into your
 Environmental: community, partners involved, resources
organization’s regular
needed
operations?
 Key informant interviews (maximum of four) with our
PGI is a student-led
Parkdale partners. The consultants will be asked to
organization.
develop a list of interview questions, and we will provide
Why/how could you
guidance for what we’d like consultants to look for.
benefit from studento The benefits to clients and organizations
run consulting?
o Key ingredients necessary for its success
B.
C.
Feasibility of scaling it up (2 months, December – January)
a. Key informant interviews/focus group in KensingtonChinatown to assess feasibility of scaling the program
up.
b. How can it be scaled up? What is needed (partners,
technical requirements/conditions, $$)
c. Recommendations for scaling – what needs to be in place
(e.g., technical requirements, collaboration among
agencies, human resources/training on using the tool,
additional funding, agreement contracts by partners to
participate) for it to be scaled up successfully?
Feasibility of implementing it in another community – case
study with Malvern (2 months, February – March)
a. Review of environmental/community context, partners,
existing collaboration via 4-5 key informant interviews
and potentially a focus group.
b.
Conditions needed for implementing it –what is
available, what is missing, cost/benefit considerations
c. Recommendations for implementation
d. There may potentially be another focus group in this
phase with another network downtown.
D.
Desired Project
Start Date
Project Duration
Research and
Analysis Required
Deliverables
Expected
Overall conclusion and recommendations for next steps (1
month, April)
Consultants will be expected to travel to Parkdale, Kensington and
Malvern to conduct interviews/focus groups. Many meetings will be held
downtown.
October 2015
7 months – ending April 2016
Series of interviews with key informants in Parkdale; Focus group/ key
informant interviews in Kensington & Malvern; Documentation analysis
Midterm Deliverable (due in December): Completion of assessment
of Parkdale model, detailing history and development, and identifying
the key ingredients to its success presented in a report. Preliminary
feasibility estimates and/or a plan for completing the feasibility study.
Final Deliverable: Final report summarizing findings from the midterm
deliverable, in addition, including the full feasibility study of Parkdale,
results from the case study in Malvern/Kensington, and final
conclusions and recommendations. Final Presentation deck with
findings looking specifically at feasibility of expansion.
Timelines
Resources to be
Provided
An update to the task group on the project status at the beginning of
December/January and a final presentation in April 2016.
Students would have access to a desk space, computer, printer and
photocopier and telephone if needed. There will also be at least 2 staff
onsite and students will be able to consult with the project partners
where appropriate. Apart from meetings and interviews, most of the
work can be completed remotely.
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Project Impact
This project is designed to:
*capture key learnings from a cross-sectoral neighbourhoodbased model already in action
*leverage the learnings to provide a vehicle for other agencies
to replicate the same strong partnership.
The project will provide a proven approach to help the LIPs develop a
multi-sectoral common referral system on a larger scale. It will also
allow the development of a smaller existing system in a controlled way
that will allow it to be scaled up and available for application to a larger
partnership.
We expect the following outcomes:
1. Impact on partner agencies – Through collaboratively
exploring the potential of a standardized, multi-sectoral referral
system, this project will facilitate increased collaboration and
networking between the regional LIPs and for our partners.
2. Impact on the social services sector – This project has the
potential to contribute to greater service coordination and
integration within the larger social services sector (not just the
settlement sector) which will help facilitate “one-stop” access to
various services needed by newcomers. This will result in
easier and more holistic access to services to support the
successful settlement of newcomer clients.
3. Impact on organizational effectiveness – Funding is
increasingly scarce and most funders are demanding more
efficient use of resources by organizations. This is especially
the case for agencies and programs serving newcomers, where
resources continue to diminish. Our partners agree that a
standardized multi-sectoral referral protocol for service providers
serving newcomers would go a long way in reducing the amount
of staff time involved in needs assessment and referral, thereby
leaving more time for staff to focus on programming, service
delivery and better supporting newcomer clients. Also, given its
multi-sectoral approach, this type of system would also serve
clients better by facilitating access to different service sectors
(not just settlement) in an efficient and timely manner. For this
reason, this initiative is of great importance.
CONSULTANT INFORMATION
Number of
A team of 4
Consultants
Required
Expected Hours per 4 hours per week
Week, per
Consultant
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What the
Consultants can
Expect
Hone their facilitation skills through collaborative planning and decision
making with large group of diverse agencies
Gain experience analyzing data from a variety of sources.
Develop Knowledge Transfer and Exchange skills by creating easy to
read info graphics and other visual documents
Increase awareness of newcomer and settlement issues
Increase awareness of service collaborations
Desired
Strong understanding of partnership and service collaboration
Qualifications*
PROJECT COORDINATOR CONTACT INFORMATION
Contact Person and Irmtraud Hutfless Project Manager |
Title
Address
Toronto East Quadrant Local Immigration Partnership
Catholic Crosscultural Services
55 Town Centre Court, Suite 401, Scarborough, ON M1P 4X4
Telephone
Tel: 416.757.7010 ext. 214 | Fax: 416.757.7399 |
Fax
ihutfless@cathcrosscultural.org
Email
OTHER INFORMATION
A more in-depth plan was drafted for an earlier application to a large funder. This work may
strengthen that unsuccessful application. Consultants will have access to this plan so that they
can understand how the project fits in our overall operations.
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