OPERATION OF THE BSC PERFORMANCE ASSURANCE BOARD – information for Gas Performance Assurance Workgroup Sasha Pearce, 4th March 2014 RWE npower 3/17/2016 PAGE 1 What functions does the PAB perform? PAB uses a range of methods to manage performance, including preventative, detective, remedial and incentive measures. Responsible for the following Performance Assurance techniques/activities: > Agent and Supplier Qualification and Re-Qualification (preventative) > Technical Assurance of Metering Systems, Material Error Monitoring; BSC Operational audit; performance monitoring and reporting (detective). > Peer comparison, breach and default, removal of qualification (remedial). > Error and failure resolution, application of supplier charges (incentive). The PAB may also recommend a BSC Modification or Change Proposal to the BSC Panel relating to issues that arise from its work. RWE npower 3/17/2016 PAGE 2 PAB regular business > PAB approves applications for qualification. > The PAB manages the Performance Assurance framework. > There is an annual audit of suppliers and agents. > PAB reviews the industry performance each month and also individual parties’ performance. Information is treated as confidential. > It approves the supplier charges. RWE npower 3/17/2016 PAGE 3 Examples of PAB activity on specific issues > PAB receives a monthly report detailing progress of parties towards compliance. PAB will ask to hear directly from parties who are failing to keep to their plans. Senior level representatives of the party concerned are usually expected to attend a PAB meeting to explain their position and how they are going to achieve compliance. > PAB will review specific one-off issues and non-compliances and work with Elexon to identify root causes and to put processes in place to prevent re-occurrence. Examples include: – Non-compliant energisation of metering systems – Failure to provide meter commissioning documentation – Erroneous data submissions causing overstatement of consumption. RWE npower 3/17/2016 PAGE 4