Wall Plate & VoIP
Project Overview
Overview of the campus communications
solution utilizing Wall Plate and
Voice over Internet Protocol (VoIP)
Prepared By
Computing and Network Services
Telecommunications and Network Infrastructure
March 14, 2008
Road Map for Today
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Intros – Contact list
What is “the Wall Plate Project”
Process Flow
Quick VoIP Overview
Coming soon to your building…..Schedule
Ask Questions Anytime
Wall-Plate Project
• Network infrastructure improvements
• Successful deployments
• Funding Model Changes:
– Wall-Plate Funding off-top
– Port Charges Now Covered
– No more leasing
• Incentive Pricing
– for IP Phones at Wall-Plate Roll Out
Wall-Plate Project
• Life-cycle replacement of switches on a 5-year schedule. No
big up-front investment. Only enterprise class switches
deployed within the network.
• Switch maintenance including security updates, IOS
updates, and special configurations.
• Upgrades and design changes to the network as needed.
• End-to-end monitoring and management of network
performance, with early detection of problems and timely
response.
• Seamless troubleshooting of network problems, end-toend. No finger-pointing.
• Support for the existing cable infrastructure. Note -- does not
include new installations.
• Basic wireless services in all major areas of the wall-plate
buildings
• Availability of VoIP phone services – must be Wall Plate
Wall-Plate Project: Process
Initial Customer Contact
HANDOUT
Initial Meeting
Sign Wall-Plate
Memorandum of
Understanding
Yes
Wall-Plate?
Yes
VoIP?
Yes
Ideal three to four months
before start of project
About one week per closet,
may require customer
interaction and varies with
customer availability
Provide customer
with infrastructure
report
Document cabling
and verify active
port count
Submit Telecom
work order
Document /
Verification
Verify phone
counts and
locations
One to four weeks, requires
customer interaction and
varies with customer
availability
IP Telephony
Solutions for the
University of Florida
Initial Deployment
July 2003
SSRB
SD
WS-X-4013
UPLINK
10/100
CONSOLE BASE-TX
UPLINK
UTILIZATION
1
2
UPLINKSENABLED
1%
RESET
100%
8 Port Voice T1 & Services Module
STATUS
PSTN
1X
2X
4X
5X
6X
7X
8X
9X
PRI
ProLiant DL380
G2
18.2-GB 15K
18.2-GB 15K
ULTRA3 SCSI
5
18.2-GB 15K
ULTRA3 SCSI
3
18.2-GB 15K
ULTRA3 SCSI
1
18.2-GB 15K
ULTRA3 SCSI
4
18.2-GB 15K
ULTRA3 SCSI
2
ULTRA3 SCSI
0
CM Publisher (DL380-G2)
ProLiant DL380
G2
18.2-GB 15K
18.2-GB 15K
ULTRA3 SCSI
5
18.2-GB 15K
ULTRA3 SCSI
3
18.2-GB 15K
ULTRA3 SCSI
1
18.2-GB 15K
ULTRA3 SCSI
4
18.2-GB 15K
ULTRA3 SCSI
2
ULTRA3 SCSI
0
VoIP Gateway (6608)
CM Subscriber (DL380-G2)
Cisco 3600
SERIES

ProLiant DL380
G2
18.2-GB 15K
18.2-GB 15K
ULTRA3 SCSI
5
ULTRA3 SCSI
3
18.2-GB 15K
ULTRA3 SCSI
1
18.2-GB 15K
ULTRA3 SCSI
4
18.2-GB 15K
18.2-GB 15K
ULTRA3 SCSI
2
ULTRA3 SCSI
0
UF Gatekeeper (3640)
Unity Voicemail (DL380-G2)
PRI
UF Conference Gateway
(Radvision ViaIP)
CTX
SD
WS-X-4013
UPLINK
10/100
CONSOLE BASE-TX
UPLINK
UTILIZATION
1
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UPLINKSENABLED
1%
CSE
RESET
100%
8 Port Voice T1 & Services Module
STATUS
1X
2X
4X
5X
6X
7X
8X
9X
PROLIANT
DL 380
3
9.1-GB 10K
ULTRA2 SCSI
2
9.1-GB 10K
ULTRA2 SCSI
1
9.1-GB 10K
LINK
ULTRA2 SCSI
ACT
0
VoIP Gateway (6608)
ProLiant DL380
G2
18.2-GB 15K
18.2-GB 15K
ULTRA3 SCSI
5
18.2-GB 15K
ULTRA3 SCSI
3
18.2-GB 15K
ULTRA3 SCSI
1
18.2-GB 15K
ULTRA3 SCSI
4
18.2-GB 15K
ULTRA3 SCSI
2
ULTRA3 SCSI
0
CM Subscriber (DL380-G2)
9.1-GB 10K
ULTRA2 SCSI
CM Backup (DL380-G1)
CallManager &
Unity Voice Mail Redundancy
SSRB
ProLiant DL380
G2
ProLiant DL380
G2
18.2-GB 15K
18.2-GB 15K
18.2-GB 15K
18.2-GB 15K
ULTRA3 SCSI
ULTRA3 SCSI
ULTRA3 SCSI
5
3
18.2-GB 15K
ULTRA3 SCSI
18.2-GB 15K
ULTRA3 SCSI
5
ULTRA3 SCSI
3
1
1
18.2-GB 15K
18.2-GB 15K
18.2-GB 15K
ULTRA3 SCSI
18.2-GB 15K
ULTRA3 SCSI
4
ULTRA3 SCSI
2
18.2-GB 15K
ULTRA3 SCSI
18.2-GB 15K
ULTRA3 SCSI
4
ULTRA3 SCSI
2
0
0
CM Subscriber (DL380-G2)
CM Publisher (DL380-G2)
SD
WS-X-4013
UPLINK
10/100
CONSOLE BASE-TX
UPLINK
UTILIZATION
1
STATUS
2
UPLINKSENABLED
1%
8 Port Voice T1 & Services
Module
2X
5X
4X
6X
hp proliant DL580g2
RESET
UI
D
100%
7X
Int
Ext
9X
8X
CISCOS YSTEMS
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FAST ETHERNET INPUT/OUTPUT CONTROLLER
0
1
3
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EN
Master Gatekeeper
(7204VXR)
Unity (DL580)
hp proliant DL580g2
UI
D
Conference Gateway
(Radvision ViaIP)
VoIP Gateway (6608)
2
AB
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Cisco 7200
Series
2
2
1
4
1
3
(6) PRIs
SL
PSTN
1X
1
2
3
Int
Ext
4
Exchange/AD (DL580)
MEB
FIF
ProLiant DL380
G2
18.2-GB 15K
18.2-GB 15K
ULTRA3 SCSI
5
ProLiant DL380
18.2-GB 15K
18.2-GB 15K
ULTRA3 SCSI
5
18.2-GB 15K
18.2-GB 15K
ULTRA3 SCSI
4
ULTRA3 SCSI
1
18.2-GB 15K
ULTRA3 SCSI
2
ULTRA3 SCSI
0
CM Backup (DL380-G2)
hp proliant DL580g2
UI
D
Int
Ex
t
SD
WS-X-4013
UPLINK
1X
2 UPLINKSENABLED
8 Port Voice T1 &
Services Module
2X
4X
1%
ProLiant DL380
G2
10/100
CONSOLEBASE-TX
UPLINK
UTILIZATION
1
STATUS
RESET
100%
18.2-GB 15K
18.2-GB 15K
ULTRA3 SCSI
5X
6X
7X
8X
1
18.2-GB 15K
ULTRA3 SCSI
3
ULTRA3 SCSI
3
18.2-GB 15K
18.2-GB 15K
ULTRA3 SCSI
4
2
18.2-GB 15K
ULTRA3 SCSI
5
9X
1
ULTRA3 SCSI
2
0
Subscriber (DL380-G2)
4
Exchange/AD (DL580)
hp proliant DL580g2
Ex
t
CISCOS YSTEMS
1
2
3
4
4
Int
3
UI
D
1 2 3 4
2
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1 2
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1 2 3 4
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VoIP Gateway (6608) Unity Backup (DL580)
5
2
1
1
3 4
Cisco 7200
Series
(6) PRIs
18.2-GB 15K
ULTRA3 SCSI
2
ULTRA3 SCSI
0
Subscriber (DL380-G2)
18.2-GB 15K
ULTRA3 SCSI
3
ULTRA3 SCSI
1
18.2-GB 15K
ULTRA3 SCSI
G2
18.2-GB 15K
ULTRA3 SCSI
3
18.2-GB 15K
4
CTX
VoIP Gatekeeper
(7204VXR)
VoIP: New Installations
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Rinker Hall – New
Law School – New
Bridges – ERP Group -- New
HPNP – New (HealthNet)
Orthopedics – New (HealthNet)
Cancer Genetics – New (HealthNet)
Gerson Hall – New
Library West – New
HUB – New
Human Resources – New
Pugh Hall – New
Nano Research Facility – New
VoIP: Centrex Migration
• Microbiology – Migrate • University Police
• Stuzin Hall – Migrate
• Student Financial Services •
– Migrate
• Rhines Hall – Migrate
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• Reitz Union – Migrate
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• College of Business –
Migrate Remaining
• Weimer Hall – Migrate
Department – Migrate
Children’s Oncology
Group -- Migrate
Library East – Migrate
Marston Library –
Migrate
VoIP: Wall-Plate Migration
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Fine Arts A, B, C, D
Music Building
Anderson Hall
Griffin-Floyd Hall
Keene-Flint Hall
Weimer Hall
O’Connell Center
Performing Arts
Florida Museum
Career Resource Center
Psychology Building
Grinter Hall – 1st Floor
Physics Building
Cisco IP Phone 7940G
 Transaction type worker office
cubicle
 Medium telephone traffic
 Two lines: mix directory
numbers or speed dial, call
waiting
 Display area: pixel display with
dynamic feature access using
“soft keys,” additional display
area for value-added services
and applications
 24 user-selectable ringers
 Full-duplex hands-free
 Built-in headset connection
 10/100BaseT, two-port
Cisco Ethernet switch
 Inline power-compatible
Cisco IP Phone 7960G
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High or busy telephone traffic
Six lines—mix directory numbers or
speed dial, call waiting
Display area: pixel display with
dynamic feature access using “soft
keys”
Additional display area for valueadded services and applications
Info key for “on-line” help with
features
24 user-selectable Ringers
Full-duplex hands-free speaker
Built-in headset connection
10/100BaseT, two-port Cisco
Ethernet switch
Inline power-compatible
Cisco IP Phone 7914 Expansion Module
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Fourteen button add-on module
for Cisco IP Phone 7960
Each of the 14 illuminated
buttons are programmable as a
line appearance (DN).
Each button not programmed
as a DN key may be
programmed as a speed dial
button
A maximum of two modules per
Cisco IP Phone 7960 may be
configured – extending the
Cisco IP Phone 7960 to 34
buttons
Large LCD display for directory
numbers and speed dial names
Cisco IP Conference Station 7936
 IP-based full-duplex hands-free
conference station
 Small to medium-sized conference
rooms or offices
 Standard Features
-Call hold
- Call transfer
- Call release
- Mute
- Conference
(ad-hoc and meet-me)
- Call park
- Pick up
VoIP Wireless Phone 7921
• Multi-line appearance (six
extensions/speed dials)
• Calling name and number display
• Call waiting
• Call forward
• Call transfer
• Three-way calling (conference)
• Pre-dialing before sending
• Redial
• Call hold / resume
• Call mute
• Call park
• Call pick-up / group pick-up
• "You Have Voice Mail" message on
display
CallManager User Options
VoIP Attendant Console
• An application
that allows the
attendant to
quickly accept
and dispatch
calls
• Larger / High
Volume Users
IP Call Center – 392-HELP
Emerging Applications
• Softphone
– a software-based
application that delivers
enhanced telephony
support through personal
computers
– application endows
computers with the
functionality of IP Phones,
providing high-quality voice
calls on the road, in the
office, or from wherever
users may have access to
the network
– UF currently testing
Emerging Applications
• Video Telephony
– video telephone calls
are just like regular
phone calls
– call features like call
forward, transfer,
conference, and hold
are now available with
video and are all
initiated through the
IP phone
– Approx. 18 months
VoIP Summary
• Convergence
– Maximizes UF investment in network
• Cost Savings
– Lower operating costs
• New Services
– Positions UF to take advantage of new applications on an
enterprise wide basis
Schedule
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Newins-Ziegler – completed; VoIP deployed
McCarty D – in process; VoIP will be deployed
Frazier-Rogers – in process
IFAS Fisheries & Aquatic Sciences – Millhopper – starting
now
Microbiology – refresh; WP port add – May 2008
Rolfs Hall – September 2008
Aquatic Foods – October 2008
Entomology Nematology – October 2008
Fifield – January 2009
McCarty A / B – Early 2009
Newell -- December 2009
• Complete Schedule:
–
http://www.cns.ufl.edu/wallplate/WP-Building-Schedule.pdf
QUESTIONS?
Project Info: http://www.cns.ufl.edu/wallplate/
Contact:
Todd Hester
CNS-Telecom & Network Infrastructure
Email: thester@ufl.edu
Phone: 352.392.2341
John Madey
CNS-Telecom & Network Infrastructure
Email: jmadey@ufl.edu
Phone: 352.273.1113
http://www.cns.ufl.edu/telecom/