Phone & Gadget
Insurance
Bernie Nunn
bernie.nunn@supercoverinsurance.com
07833 231 045
www.supercoverinsurance.com
Supercover Insurance is authorised and regulated by the Financial Conduct Authority FCA registered 313806 - www.fca.org.uk
Index
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Supercover Insurance
About Us
About Markerstudy
Some of our Partners
Mobile Phone Insurance – Key Statistics
Market Demands – The Facts
Individual Retail Prices
Performance Threshold and Ongoing Commission
Partner Category Benefits
Multi Mobile Office Policies
What is Covered
Management Information
Next Steps
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Supercover Insurance
Specialists in Gadget Insurance Broking and Administration
Mobile Phone // Laptop // iPad // iPhone // e-Reader
Sat Nav // iPod & MP3’s // Camera // Camcorder
Handbags // Headphones
and most portable items
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About Us
A market leading organisation
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Established in 1995 – Part of Markerstudy Group July 2014
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A dedicated UK Based Team
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FCA regulated – 313806 and supported by Ageas and Zenith
Underwriters
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Industry experienced Board
 Sandy Dunn – Chairman of leading telematics insurance solutions
company Wunelli Limited and ex- Capita Chairman & Chief Executive of
BDML, Ex -Eagle Star Direct , with 40 years experience in the insurance
industry, he also has various other board appointments in the sector.
 Carmi Korine – Managing Director, 25 yrs financial services & retail
experience
 Amanda Kerry-Wallington – Operations Director, 15 yrs Insurance &
financial services experience
 John Fannon – Director of Sales, 30 years experience at senior
management level within the telecoms industry. Successfully headed TMobile UK’s Independent Partner Programme in developing effective
business strategies; professionally recognised as a Top 50 Industry Player
in the Mobile Power 50 awards for his significant contribution to the
industry.
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About Markerstudy
Markerstudy Group is a dynamic privately-owned organisation, headquartered in Bessels Green, near Sevenoaks,
employing nearly 3,000 employees in the UK and Gibraltar.
Established in 2001, it is known for insurance companies:
Over the past two years, new acquisitions have enhanced the ancillary and insurance broking businesses within Markerstudy Group.
In 2013 our already strong Retail arm was reinforced with the following companies coming on board:
Markerstudy identified a need to tackle fraud to reduce costs and insurance premiums, and created a specialist claims team in early
2013. Counter Fraud Workshops, which began in December 2013 showcase techniques to partners and other insurers to improve
future tactics. As well as reducing costs in not paying fraudulent claims, this initiative differentiates Markerstudy from its competitors
and builds better relationships with brokers, having a positive impact on turnover.
Rising insurance premiums prompted Markerstudy Group to research and develop its own telematics product in 2012. It monitors
driving style and rewards careful motorists by reducing premiums, ensuring the group can offer more competitive prices. This helps
retain customers which drives up turnover and profits.
Our 2012 GWP was £350.0M and our combined policy holder figure is approximately 2 million
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Some of Our Partners
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Mobile Phone Insurance – Key Statistics
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GWPI
£812 million in 2013
UK Policy Holders
12 million
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Insurance Penetration
2006 – 3% of gadgets were insured
2012 – 25% of gadgets were insured
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Distribution
- 40% Bank Accounts
- 48% Direct
- 9% Networks
- 3% Retailers
 In 2012, 27% of UK adults
owned a smartphone
 In 2012, 47% of UK teenagers
owned a smartphone
These figures speak for themselves and
highlight the massive potential for a new
provider in the market
Statistics taken from Defaqto Mobile Phone Insurance Product Review 2012
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Market Demand – The Facts
“Mobile phone thefts surged last year with 49,265 thefts
in London alone. That’s an increase of 17% since 2011 ”
Source: MET police, April 2013
“The average person will carry £851 worth of handheld
gadgets with them every day, rising to £1034 for
Londoners”
Source: Zurich Insurance
“4.5m handsets are lost or damaged every year in the UK”
Source: Cellular News
“A mobile phone is stolen in around 52% of robberies‘’
Source: Government News Network
“Young professionals aged between 20 and 30 are the
most common victims, often targeted while they are out
socialising or using public transport”
Source: MET police, October 2013
“Over 6.2 million Brits lose at least one tech gadget each
year.”
FACT
A study by Direct Line in May 2012
found that the average contents of a
woman's handbag is worth a
whopping £450 - according to a new
study.
But, as the survey found, the contents
of some handbags can be much higher
with women also carrying around
phones worth more than £150 and
iPads which can cost up to £600 to
replace.
This makes the contents worth a
staggering £1000
Source: O2, December 2011
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Individual Retail Prices
Type
Cover
Limit
Monthly
Premium
Economy
Any single item
£150
£2.49
Simple
Any single item
£250
£3.99
Standard
Any single item
£400
£5.88
Executive
Any single item inc
iPhone & iPad
£1000
£7.99
Computer Cover 1
Laptop / PC
£600
£3.99
Computer Cover 2
Laptop / PC
£1200
£6.99
Policy
INSURANCE FROM AS LITTLE AS 8p PER DAY
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Multi Mobile Office Policies
On Going
Commission
(Gold Status)
Cover Limit
Type
Monthly
Premium/Per
devise
Economy
£150
Any single item £150
RRP replacement
£2.49
£1.17
Standard
£400
Any single item £400
RRP Replacement
£4.99
£2.25
Executive
£1000
Any single item £1000
RRP replacement
£7.99
£3.17
SME Mobile 5
£1000
Up to 5 phones £200
RRP replacement each
£9.99/£1.99
£2.85/0.57p
Mobile Office 3
£1,500
Any 3 items £500 RRP
replacement each
£12.99/£4.33
£3.60/£1.20p
Mobile Office Std 5
£2,500
Any 5 items £500 RRP
replacement each
£17.99/£3.60
£4.50/0.90p
Mobile Office Exec 5
£2,500
Any 5 items £750 RRP
replacement each
£21.99/£4.40
£4.50/0.90p
Mobile Office 10
£3,500
Any 10 items £350
RRP replacement each
£24.99/£2.49
£7.00/0.70p
Policy
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Performance Thresholds and Ongoing
Commission
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All new partners start at Silver for the first 6 months. After the 6 months they are then
placed in the correct category according to their performance
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We have a minimum level of 15 policies per quarter to keep the relationship valuable for
both parties
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The Partner Category is reviewed at the end of each quarter and reset for the following
quarter.
Partner Category
Quarterly Performance
Level
Ongoing Commission
Level
Bronze
1-14 policies
20%
Silver
15-49 policies
30%
Gold
50+ policies
40%
Platinum
500+ policies
Customised
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Partner Category Benefits
Platinum
 Highest level of hospitality and entertainment offers
 Quarterly account visits – resulting in collaborative
development & growth plans
 On-premise staff training sessions by field team
 Highest level of incentives for staff and principals
 Higher levels of customer offers & discounts
 Marketing budget – target related
 POS production and supply
 Customised commission and value propositions
 Access to white labelling opportunities
Silver
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Gold
 High level of hospitality and entertainment offers
 Regular field support and account visits to
encourage growth to Platinum status
 On premise staff training sessions by field team
 High levels of incentives for staff & principals
 Customer offers and discounts
Annual account visits
Telephone Account Management
Dial In Conference training sessions
Mid-Low level offers and discounts
Bronze
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Access to Partner Support
Web Portal for customer account
details and commission reports
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What is covered
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Theft - Including unattended theft from secure vehicle / premises
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Accidental Loss – mobile phones and tablets only (incl. iPads)
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Accidental Damage - including Water & Liquid Damage
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Extended Warranty
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Worldwide International Cover (60 days)
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Unlimited Claims
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Claim processing in 48 hours
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Free promotion – 1 or 2 months free
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Free back up and Live Sync on all policies*
A MARKET LEADING PROPOSITION
*25GB of free back up to all customers for the first 6 months and 3GB of free backup thereafter. Worth £47.88p/a - Storegate
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Management Information
Supercover offers all its Supercover partners access to a sophisticated online
Partner Portal to allow you to access the management information required to
successfully run your scheme.
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24/7 Online Portal
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Facility to view/update customer details
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Access and view/download new and historic commission statements.
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Fully Excel compatible
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Live policy counts by date period including active/cancelled customer reports.
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Detailed MIS reports – including % of business cancelled which can be broken down by
salesperson/sales method/location
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Quick set up time – account up and running within 72 hours
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Questions & Answers
Next Steps
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