When S/E Theories Meet Practice
Software Engineering Class
November 1st, 2005 – Universitas Indonesia, Depok
Copyright © 2005 Accenture All Rights Reserved.
Agenda
• Company Overview
• Accenture Delivery Method Overview
• Q&A
Copyright © 2005 Accenture All Rights Reserved.
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As the world’s leading provider of
management consulting and technology
services, Accenture has the size, scope,
and capabilities to help clients excel
Our Vision:
To become one of the world’s leading
companies, bringing innovations to
improve the way the world works and
lives
Copyright © 2005 Accenture All Rights Reserved.
Accenture
Benefit to Clients
FY 2004 revenues of US$13.6
billion, 16% growth as of last
FY
We are a large company
capable of meeting the
diverse needs of our clients
More than 100,000 professionals
in 18 industry groups across 48
Countries.
We operate as one unified
company and can provide a
global team of professionals
Globally linked by the
Accenture Knowledge
Xchange knowledge
management system
We bring the best
intellectual capital to our
clients, focusing on leadingedge solutions
Working with more than 50%
of Fortune magazine’s global
500
We have hands-on
experience with large,
complex enterprise change
Transformed ourselves into
a public company in 2001
achieving 16% growth in
diluted earnings per share
We focus on delivering value
to our clients even in the
midst of an ever changing
business environment
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Accenture has continued to evolve to
provide market relevant services…
“Value Led and Asset Powered”
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Consulting
Organisation
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Consulting
Services
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Technology
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Outsourcing
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Alliances
Products
Resources
Financial Services
Communication & High Technology
Government
Customer Relationship Management
Finance & Performance Management
Strategy & Business Architecture
Supply Chain Management
Organisation & Human Performance
Business Launch Centres
Microsoft Solutions
Solutions Engineering
Solutions Operations
Technology Research & Innovation
Business Process Management
IT Outsourcing
Transformational Outsourcing
Portfolio of alliances ranging from
those specialising in application
software to imaging, eCommerce,
Internet, networking and hardware
technologies
Copyright © 2005 Accenture All Rights Reserved.
Capabilities
to Deliver
Innovation
Accenture delivers innovations
that help clients across all
industries quickly realize their
visions by leveraging our
extensive expertise in business
strategy, human performance &
technology solution development,
and solution delivery (including
outsourcing)
Knowledge & Infrastructure
Assets
Accenture continues to invest
heavily both in the development of
leading edge business solutions
as well as delivery infrastructures
to better service the needs of our
global clients.
Accenture currently has investments in 30 solution centers and
18 multi-service locations (MSLs).
Broad & Deep
Global
Resources
With more than 100,000 people in
48 countries, Accenture can quickly
mobilize its extensive resources to
serve as a catalyst to help clients
anticipate and gain value from
business and technology change.
Accenture also has a significant
presence in Asia Pacific with over
10,000 people servicing clients
across all industries.
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Accenture works within an operating
group structure to deliver specialized
capabilities and solutions to clients
across a wide range of industries
Communications & High Tech
• Communications
• Electronics and High-Tech
• Media & Entertainment
Financial Services
• Banking
• Capital Markets
• Insurance
Products
• Automotive
• Health Services
• Industrial Equipment
• Pharmaceuticals & Medical Products
• Retail & Consumer
• Transportation & Travel Services
Copyright © 2005 Accenture All Rights Reserved.
Resources
• Chemical
• Energy
• Forest Products
• Metals & Mining
• Utilities
Government
• Federal
• State
• Defense
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As part of multi national company,
presence in 48 countries and more than
100,000 headcounts globally, Accenture
Jakarta Office is integral part to leverage
our global pool of talent & local presence
 The largest management and consulting company in Indonesia
 Established more than 30 years ago
 Started with 30 professionals: currently more than 220
 The first service professional firm which received ISO 9001
certificate (June 20, 1995) from Succofindo Registar for Quality
Assurance (SRQA) and SIRIM (Malaysia)
 Established a SAP solution delivery centre in 1997
 Extensive experience in various industries
 Clients include: Telkom, PLN, IndonesiaPower, BRI, Pertamina,
BP, Caltex, CNOOC, Conoco, Freeport, Asia Pulp and Paper,
United Tractors, Clariant, Toyota Astra Motor,Bank Mandiri, BRI,
Bank Danamon, Satelindo, Medco E&P Indonesia
Copyright © 2005 Accenture All Rights Reserved.
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Established in 1997, Jakarta Global
Business Solution Delivery Center is part
of Jakarta Office capability on delivering
ERP based system solution and has
served more than 15 global clients
Current
Resources:
Services:
Selected Projects:
Copyright © 2005 Accenture All Rights Reserved.
95 total personnel
 15 SAP Basis Experts
 50 ABAP Programmers
 21 eCommerce Specialists
 5 Integration Testing Analysts
 20 Functional/Configuration Specialists
 ABAP Development
 Technical Services
 Project Jump Starts
 User Learning Products
 Custom Development
SAP Implementations
Indonesia – CNOOC, Pertamina, PLN
Singapore – ExxonMobil, Senoko Power, PUB, TPC-PCS, Daimler
Chrysler, NetLock, British American Tobacco, Singapore Airlines,
Syngenta
Malaysia – Shell EP, Proton
The Philippines - Shell, Petron, ABS-CBN
Australia – Energy Australia, Adesi
Thailand – Esso, PTTEP, Siam Cement, Ratchabury
South Korea – SK-Enron
Canada – Canadian National Railways, Bombarder Transportation
USA – Halliburton, Repsol-YPF, Caterpillar
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Business nowadays dynamicly shapes
their objective to strengthen their
competitiveness by aligning their process
& organization through the help of
computer based technology
What capabilities and
processes will the people be
responsible for?
Guiding Principles
Process
What are the impacts to the
organisation?
Organisation
What system modules and
applications will enable the
processes?
How will the key capabilities
and processes will the
people be responsible for?
How will the system be
integrated with legacy
applications?
Application
Technical
What technology will those
systems and applications be
dependent on?
Process Metrics
Copyright © 2005 Accenture All Rights Reserved.
What strategic principles
guide the business
architecture?
How will the technology be
architected to ensure
performance, reliability, etc.?
How will process
performance be measured?
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Through long experience & partnership
with its clients, Accenture develop proven
& practical methodology that enables
successful delivery of its solution for
client’s benefits
One of the most important functions of a methodology is to improve the effectiveness of
planning, mobilizing, and ultimately executing an engagement.
Methodology benefits an organization by capturing the organization’s best practices, providing a common
vocabulary for the organization, and ensuring repeatability of solution delivery processes. But these
organizational benefits can only be realized through the direct, tactical value that a methodology provides
to the engagement teams who use it.
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Accenture Delivery Method (ADM)
always involved of defined stages,
workstreams, transition points and guided
& overseen through project management
activities
Plan &
Analyze
Design &
Build
Test
Deploy
Program Management
Blueprint
Realization
Testing
Pilot
Roll-out
Application Support and Warranty Period
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Project Management
Project Management includes the activities and
deliverables needed to guide a project to a successful
completion.
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Project Management
Project Management Activities
Timeline Management
–
Tracking time weekly by
resource and task.
Requirements and Planning
Management
–
Financial Management
–
Tracking time and expenses
Documenting and maintaining
for the engagement as
Timeline
the project’s business and
Management
technical requirements.
well as managing the
Financial
Management
Requirements
business case.
and Planning
Management
–
Risk Management
Reporting timely and
Identifying, quantifying,
Management
classifying, assessing, and
mitigating project
- level risks
throughout the project lifecycle.
accurate project
Performance
Lead, Manage, Inform, and Know
Risk
–
Performance Analysis
Project
performance metrics.
Analysis
Management
Resource Administration
–
Quality Management
Supporting project
Managing scope is a critical
members to make
success factor for every project.
them as efficient and
effective as possible in
their roles on the team.
Quality
Resource
Administration
–
Contract
Management
Administration
Contract Administration
–
Managing the terms and
conditions of the contract
between Accenture,
and other vendors.
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Project Management
Critical Dependency
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Planning Stage
Planning involves the up-front, project-level planning
activities required to select the packaged software, define the
delivery approach, and confirm the project scope.
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Analyze Stage
Application
Application workstream involves the
activities and deliverables needed
to analyze, design, build, and test a
package-based application.
Technical
Technical architecture workstream
involves the activities and
deliverables needed to analyze,
select and design, install and
build, and test the development,
execution, and operations
environments.
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Design Stage
Application
Application workstream involves
the activities and deliverables
needed to analyze, design, build,
and test a package-based
application.
Technical architecture
workstream involves the
activities and deliverables
needed to analyze, select and
design, install and build, and test
the development, execution, and
operations environments.
Copyright © 2005 Accenture All Rights Reserved.
Technical
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Build Stage
Application
Application workstream involves
the activities and deliverables
needed to analyze, design, build,
and test a package-based
application.
Technical architecture
workstream involves the
activities and deliverables
needed to analyze, select and
design, install and build, and test
the development, execution, and
operations environments.
Copyright © 2005 Accenture All Rights Reserved.
Technical
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Test Stage
Application
Application workstream involves
the activities and deliverables
needed to analyze, design, build,
and test a package-based
application.
Technical architecture
workstream involves the
activities and deliverables
needed to analyze, select and
design, install and build, and test
the development, execution, and
operations environments.
Copyright © 2005 Accenture All Rights Reserved.
Technical
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Deployment Stage
Deploy involves the tasks and deliverables needed to deploy
the application to the users and transition the application
management responsibilities to the support unit.
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Change Management
Training and Performance Support. This includes the tasks and
deliverables needed to develop the roles, teams, and jobs; training
and performance support; and communication materials for the
client organization in order to effectively use, support, maintain, and
benefit from the application.
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Q&A
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