Disability Employment Initiative
(DEI)
Hosted/Facilitated by:
Laura Gleneck, NDI Technical Assistance Team
Presented by:
Sallie Rhodes, Ticket to Work Specialist/Partnership Plus
Team Lead Operations Support Manager Team (MAXIMUS

DEI Projects at the state level and/or local level participating
LWIBs are required to become Employment Networks under
Social Security Administration’s Ticket to Work Program.

Training and Technical Assistance to DEI Projects in attaining
Employment Network status and implementing effective EN
operations is provided under U.S. DOLETA contract with NDI
Consulting, Inc. and the National Disability Institute (NDI).

Evaluation of the impact of the DEI Projects implementation
and outcomes as Employment Network will be provided under
U.S. DOL ODEP contract with Social Dynamics.
2
Upon completion of this training webinar, DEI grantees
and participants and partners from the public
workforce system will have the following:


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Knowledge of the Public Vocational Rehabilitation (VR)
program, the Ticket to Work program and the VR Cost
Reimbursement program
Information on how Partnership Plus can be used as an
opportunity to address beneficiary needs for ongoing supports
after job placement
Information on how State VR agencies and Workforce entities
can collaborate to expand the scope of services available to
beneficiaries and improve services coordination

Brief Introduction to Public Vocational Rehabilitation (VR)
program, the Ticket to Work program and the VR Cost
Reimbursement program
 Similarities
 Differences
 Points of Tension

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Introduce Partnership Plus as an opportunity to address
beneficiary needs for ongoing supports after job placement
Explore opportunities for State VR agencies and Workforce
entities to collaborate to expand the scope of services available
to beneficiaries and improve services coordination
Stress fact that partnership opportunities are not one-size-fits-all
 Different approaches can work!

Administered by the Rehabilitation Services Administration
(RSA) in the US Department of Education
 A federal/state program: RSA distributes federal funding to the
States based on a prescribed formula and the availability of the state
match
 79% federal funding/21% state match
 24 states split the funding between a general VR agency and VR
agencies that specialize in services to individuals who are blind or
visually impaired
 In recent years, a significant number of States have been unable to
secure the full state match, meaning they are unable to draw down
their full federal allotment

Authorized under the Rehabilitation Act of 1973, as
amended
Rehab Act is prescriptive while allowing for a lot of state
flexibility
 Each state develops a plan describing how it will provide services to
individuals with disabilities
 Result is variations in service delivery networks from state to state

State VR agencies serve approximately 1 million consumers
a year, placing close to 200,000 in employment each year
Emphasis on employment outcomes and serving individuals
with significant /most significant disabilities

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Employment Outcomes: Entering or retaining full-time or, if appropriate,
part-time “competitive” employment in the “integrated” labor market
Presumptive Eligibility: Individuals receiving SSI/SSDI benefits are
presumed to be eligible for VR services as long as they are seeking to
enter employment
Order of Selection (OOS): If available resources are deemed
inadequate, State VR agency must prioritize services for those with the
most significant disabilities first
 Most significant is defined by the state
 Individuals, including Social Security beneficiaries, who do not meet priority
categories may be wait-listed
 Every year, approximately 40 State VR agencies operate under an OOS
Two programs authorized under the Social Security Act
provide compensation to service providers for successfully
assisting beneficiaries with disabilities enter, maintain and
advance in employment

Cost Reimbursement program
 Compensation is based on the cost of services provided
 Available only to State VR agencies

Ticket program
 New approach to service delivery = Compensation to service providers
is based on beneficiaries achieving employment-related milestones
and outcomes as they move towards self-supporting employment
 Available to approved Employment Networks (ENs) and State VR
agencies
 Major OSM initiative in 2011 & 2012 to get workforce entities to become
ENs
 Supported by DEI grants from DOL

State VR agency submits for a lump sum payment when a
beneficiary achieves 9 continuous months (within a 12-month
period) of earnings above Substantial Gainful Activity (i.e., after
deductions for Impairment Related Work Expenses and
Subsidies)
 Rather than do individual calculations for applicable deductions, SSA
uses tolerance levels (2012 rates)
 $1010 + $200 = $1210 for disabilities other than blindness
 $1690 + $100 = $1790 for individuals who are blind or visually impaired
 Claim must be submitted within 12 months of the 9th month of
earnings above SGA
 Payment includes reimbursement for the cost of approved services
provided plus an administrative fee for each month of service
provision

Eligibility: Individuals with disabilities, ages 18 through 64,
receiving cash disability benefits (SSDI and/or SSI)
 Referred to as Ticket Holders


Purpose: Expand options available to beneficiaries seeking
services and supports to enter, maintain, and advance in
employment
Compensation: EN/One-Stop Center or State VR agency
functioning as an EN requests payment when a Ticket Holder
achieves designated levels of work and earnings as they progress
towards self-supporting employment
 Payments made based on milestones Ticket Holders achieve after
assigning the Ticket to the EN/One-Stop Center or VR agency
functioning as an EN, and after job placement
 Not reimbursement for the cost of services provided
Each EN/One-Stop Center must choose between two
payment options available under the Ticket program
Outcome Payment System: EN receives payments when
beneficiary attains self-supporting employment (i.e., no longer
receiving cash disability benefits)
Outcome/Milestone Payment System: EN receives payments
when beneficiary achieves prescribed milestones and
outcomes related to work and earnings



Two sets of milestone payments based on gross earnings allow
Ticket Holders to continue receiving cash disability benefits while
exploring work


Phase 1 milestones based on work at/above Trial Work level:
$720/month in 2012)
Phase 2 milestones based on gross earnings at/above Substantial
Gainful Activity (SGA) level: $1010/$1690/month in 2012

Ticket program is voluntary and free
 Beneficiary chooses whether/when to participate
 EN cannot charge for services provided under Ticket program

Medicare & Medicaid can continue www.socialsecurity.gov/redbook/

Beneficiary Safety Net: If disability benefits cease due to
work and earnings and beneficiary stops working within 5
years of entering zero cash benefit status, there is an
expedited reinstatement of benefits
 Up to six months of provisional benefits while SSA conducts a
disability review
 If determined no longer eligible, beneficiary does not have to pay
back provisional benefits
•
A paper Ticket is NOT needed to participate

SSA stopped mailing paper Tickets in June 2011
•
Beneficiary can confirm eligibility to participate in Ticket program by
•
A beneficiary can learn about ENs by visiting
http://chooseworkttw.net/ or www.yourtickettowork.com or by
calling the number above
•
A beneficiary can discuss his/her employment goal and the
services/supports needed to achieve that goal with multiple ENs
and with the State VR agency before deciding where to seek
assistance
calling 1-866-968-7842 (v) or 1-866-833-2967 (tty)
 Many beneficiaries are not aware that they have Tickets
 Many are already working with service providers that are approved
ENs
 When a beneficiary signs an Individualized Plan for Employment with
VR or an Individual Work Plan with an EN/One-Stop Center, he/she
has elected to use the Ticket with that service provider

Medical Continuing Disability Reviews (CDRs) are
postponed if a beneficiary is
“Using” his/her Ticket, i.e., either the Ticket is assigned to an
approved EN/One-Stop Center or the beneficiary is receiving
assistance from a State VR agency under cost reimbursement
or based on the Ticket being assigned to VR, and
Progressing towards his/her employment goal (referred to as
making “timely progress”)

Medical CDRs are periodic reviews SSA conducts to
determine continued eligibility for disability benefits based
on a beneficiary’s medical or disabling condition
Conducted every 1, 3, 5 or 7 years, depending on the
expectation of medical recovery
A CDR may result in the loss of benefits if substantial
evidence shows medical recovery
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The Operations Support Manager (MAXIMUS) conducts
“timely progress reviews” (TPRs) to determine if beneficiaries
are advancing towards their employment goals
TPRs are conducted once every 12 months on beneficiaries
who are using their Tickets
Specified levels of work and earnings and/or educational
achievement (GED, postsecondary education, and
vocational/technical education/training) demonstrate timely
progress towards attainment of employment goals
The TPR process involves sending a letter to the beneficiary,
contacting the EN/One-Stop Center or State VR agency if the
beneficiary does not respond, and contacting the beneficiary
one more time if the EN/One-Stop Center or VR agency does
not respond
Failure to demonstrate timely progress does not end Ticket
use, just the beneficiary’s protection against a medical CDR

Both are outcome-based programs
Goal is to reduce or eliminate reliance on Social
Security disability benefits (SSDI/SSI)

Both have the same underlying principles
Individual Choice
 Choice of employment goal
 Choice of services to reach that goal
 Choice of service providers
Individualized services
 State VR agencies = Individualized Plan for Employment
(IPE)
 ENs = Individual Work Plan or equivalent plan

VR
 Success is based on placing individuals with disabilities in
competitive employment in integrated settings
 Individual must be employed for a minimum of 90 days for RSA to
consider it a successful closure
 No federal requirement regarding number of hours a person must work to
be closed successful
 No reference to earnings at the Substantial Gainful Activity (SGA) level
 An SSA concept, not a Rehab Act concept

CR

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
State VR agency submits for payment when a beneficiary achieves
9 months of earnings above SGA after applicable deductions (i.e.,
within a 12-month period)
Payment is based on cost of services provided
Ticket to Work
 Payments made based on milestones Ticket Holders achieve after
assigning Ticket to the EN/State VR agency, and after job placement

1981: Cost Reimbursement program created as a new program in the
Social Security Act

1998: Passage of Workforce Investment Act, incorporated and
amended the Rehabilitation Act (Part IV of WIA)
 State VR agency is a mandatory partner in each state’s workforce system

1999: Ticket to Work and Work Incentives Improvement Act authorized
as a new program in the Social Security Act

2000: Last regulations for Public VR program issued

2001: First Ticket regulations published

2002: Ticket program implemented, phased over 3 years

2008: Ticket regulations revised
VR program & Ticket program operate in parallel universes

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Nothing in VR’s legislative or regulatory requirements addresses Ticket
program
Since the Ticket program was not created for VR, it becomes a melding
of opportunities for VR agencies
1999 Ticket legislation recognized VR’s long history of serving Social
Security beneficiaries with disabilities
 State VR agencies were made automatic ENs
 Must submit SSA 1365 form (signed by beneficiary) to secure Ticket assignment
 Must function as any other EN in terms of submitting for payments, providing
Certification of Services, etc.
 VR given choice, on a case by case basis, between serving a beneficiary
under the CR program or functioning as an EN under the Ticket program
 New status created for Ticket Holders being served under CR: In-use SVR
 Under revised Ticket regulations, this choice has important implications
A service delivery option under which SSA will compensate
both a State VR agency and an EN, including a workforce
EN, for successfully serving the same beneficiary under the
same Ticket in certain circumstances

Option established in July 2008 revisions to Ticket regulations

Only applies to situations where VR chooses to serve a
beneficiary under the CR program

Bottom line: When VR serves a Ticket Holder under CR, the Ticket still
has value after VR closes the case
Revised Ticket regulations included certain limitations
related to Partnership Plus

Payments based on provision of sequential, not concurrent,
services
 VR provides up-front services leading to job placement
 Ticket can only be with one service provider at a time
 VR agencies are not designed to provide long-term employment supports –
Many, if not most, VR cases are closed after 90 days of successful
employment
 Beneficiary has option of assigning Ticket to an EN/One-Stop Center EN
after VR closes the case and receiving job retention services and ongoing
employment supports to maintain/advance in employment
 Let you State VR agency know if you One-Stop Center offers long-term job
retention services – Access to these services may assist beneficiaries to
achieve 9 months of SGA level earnings and increase the revenue VR
receives under cost reimbursement

Phase 1 milestones not available to EN/One-Stop Center if VR
closed the case with the beneficiary in employment (successful
closure)
 Now making payments under both cost reimbursement and Ticket program –
Phase 1 milestone exclusion ensures some savings to SSA
 VR provided services leading to job placement and Phase 1 milestones are
viewed as compensation for getting beneficiaries into the workforce
 EN/One-Stop Center is getting Ticket assignment for a beneficiary who is
working or has had at least 90 days of work experience
 VR is not getting/keeping the Phase 1 milestones
 Phase 1 milestones are available on beneficiaries whose VR cases are
closed unsuccessful

EN/One-Stop Center can submit for Phase 2 milestones when
beneficiary has gross earnings above SGA
 Some VR cases are closed with beneficiary earning above SGA

ENs are required to provide ongoing supports after job
placement, either directly (e.g., career counseling) or though
an arrangement with another service provider

Workforce entities and other ENs can offer a variety of
ongoing support services to assist beneficiaries to maintain
and advance in employment after VR places a beneficiary in
employment and closes the case
 Job retention services
 Benefits planning
 Skill building (e.g., computer skills training, certification/licensure, etc.)
 Additional Education/Training
 Job Accommodation information and assistance
 Asset Development strategies to assist beneficiaries to move towards greater
self-sufficiency
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
Jane, a women with bi-polar disorder, is being served by the State VR
agency under the Cost Reimbursement (CR) program
VR pays for bookkeeping training and places Jane with a health food
store working part-time as a bookkeeper
Jane works 25 hours a week, earning $8.25 an hour (approximately
$825 a month)
VR closes Jane’s case after she is employed for 3 months
Jane assigns her Ticket to Careers, Inc., the local One-Stop Center
Careers, Inc. arranges for Jane to begin night courses to become an
accountant
The health food store increases Jane’s salary to $9.00 an hour and her
hours to 30 a week
Jane is now earning over $1080 a month

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Careers, Inc. begins submitting for Phase 2 Milestone payments as
Jane continues earning above SGA ($1010 in 2012)
Careers, Inc. continues working with Jane as she continues
studying to be an accountant
Upon completion of her course work, the health food store move
Jane to a full time position with a salary of $11.50 an hour (earnings
> $1840 a month)
Careers, Inc. starts receiving outcome payments when Jane’s cash
benefits cease
VR submits for reimbursement when Jane has worked 9 continuous
months with earnings above SGA
Everybody Wins!

If a beneficiary assigns his/her Ticket within 90 days of the date
of VR case closure, the protection against a medical Continuing
Disability Review (CDR) will continue uninterrupted
 Beneficiary can assign Ticket after 90 days, but CDR protection ends
at 90 days
 If SSA initiates a medical CDR prior to Ticket being assigned to an
EN/One-Stop Center (i.e., after 90 day grace period), SSA will
complete the CDR

If the CDR protection ends, the beneficiary will go back in
the queue for the next regularly scheduled medical CDR

A variety of Partnership Plus models are emerging

VR agencies use different approaches/procedures to assist
beneficiaries in exercising informed choice in selecting an
EN after case closure
Remember: Partnership Plus is a service delivery option,
not a program

VR does not elect to participate

State VR agencies participate by virtue of electing to serve
beneficiaries under the CR program

Many Partnership Plus handoffs occur behind the scenes
 A beneficiary may
 Go to www.yourtickettowork.com to get a list of approved ENs (self-referral)
 Go to an EN/One-Stop Center based on advice from a WIPA or information
received through the call center or during a beneficiary outreach event
•
In many states, VR informs beneficiaries about the option to use
the Ticket after case closure by
 Including information in the case closure letter
 Providing a list of approved ENs serving the state
 Providing a list of ENs offering the specific services identified during a postcase closure discussion
 Referring beneficiaries directly to an EN/One-Stop Center at case closure
 Some State VR agencies use written agreements or referral forms to transition a
beneficiary from VR services to ongoing employment supports provided by an EN –
Includes information on how to locate other ENs if beneficiary is interested in looking
at other options
VR
VR
EN
VR
Vendor/EN
Employer/EN
VR
EN
EN
VR
EN
There is only one instance in which a written agreement is
“required”
•
Ticket regulations (both prior and current) and the EN Request for
Quotation (RFQ) state that an EN can refer a beneficiary being
served under the Ticket program to a State VR agency for
services only when the State VR agency and the EN have a
written agreement that specifies the conditions under which
services will be provided by the State VR agency (20 CFR 411.400)
 Applies only when the EN/One-Stop Center keeps Ticket assignment
 VR agencies will not be able to get cost reimbursement for these beneficiaries
 These “referral agreements” must be in writing, signed by both VR and the EN,
and sent to MAXIMUS to keep on file
EN keeps
Ticket
assignment
VR
Although a written agreement is not always needed, a
written agreement can be important when

Trying to create a coordinated system of services that includes
structured referrals between VR and ENs
•
Sharing information on beneficiary service needs, work history,
earnings, etc.
 Sharing personal information requires a signed “Release of
Information”
 The VR regulations allow VR agencies to treat the Ticket as a
comparable benefit (i.e., an alternative source of funding for VR
services)
•
Revenue obtained through EN payments will be shared
While most State VR agencies are serving all beneficiaries
under the CR program, a few are doing mostly Ticket
assignments and some are choosing between CR and Ticket
assignment on a case-by-case basis

Decision between CR and Ticket assignment is initially made at time
beneficiary signs plan with VR

If VR chooses Ticket assignment, the beneficiary or the VR agency has
the option of un-assigning the Ticket after VR services are completed
 Must submit a written request to MAXIMUS to un-assign Ticket
If the beneficiary assigns his/her Ticket to an EN/One-Stop
Center after receiving VR services, the VR agency and the
EN/One-Stop Center will likely be looking at a shared Ticket
payment situation (similar to two ENs working with the same
beneficiary and splitting Ticket payments)

The VR agency will not have the option of seeking reimbursement
under the CR program
 Ticket payments may be shared based on a written agreement, for example
 50/50 split of Ticket payments
 VR keeps all Phase 1 payments and lets EN have Phase 2 and outcome payments
 Other arrangements exist

If there is no written agreement, VR and the EN/One-Stop Center may
seek guidance from MAXIMUS regarding how to split payments
 Decision will be based on the services each provided and how those
services contributed to the beneficiary’s achievement of the required levels
of work and earnings
Several factors are critical to the success of Partnership Plus

A pool of qualified and active ENs must be available to serve
beneficiaries residing in the state
 One-Stop Center ENs have significantly expanded the pool of qualified ENs
 Some VR agencies have expressed concerns about qualifications of ENs
 New EN RFQ requires a minimum of 2 years experience in providing employment
services to individuals with disabilities
 Some VR agencies have expressed concerns about ENs not providing “valueadded” services for beneficiaries after VR case closure
 New EN RFQ requires ENs to provide a minimum level of services including
 Career counseling
 Job placement (including job search, job development and job placement
assistance)
 Ongoing employment supports after job placement – Can be met by contacting
beneficiary on a quarterly basis to see if he/she needs additional assistance to
maintain/advance in employment

State VR agency must be timely and accurate in electronically reporting
their cost reimbursement cases to the Operations Support Manager
(OSM/MAXIMUS)
 In 2008, SSA established an electronic process for reporting CR cases to
MAXIMUS
 Electronically reporting date Individualized Plan for Employment was signed
 Triggers the medical CDR protection for beneficiaries served under CR
 Prevents another EN from getting the Ticket assignment while the VR case is open
 Electronically reporting case closings
 Triggers the 90-day extension of the medical CDR protection
 Releases the Ticket for assignment to an EN/One-Stop Center
 Necessary for a smooth Partnership Plus hand-off from VR assistance to ongoing
supports provided by an EN/One-Stop Center
Note: A VR case may be open several days to up to two months or more before a plan
has been developed and signed (i.e., time to conduct assessments of functional limitations,
identify appropriate employment goal, identify services to meet that goal, and decide on
providers of those services)

Beneficiaries need to understand the option to assign the Ticket
after VR case closure
 Many VR counselors discuss option to assign the Ticket during the
case closure discussion
 Currently, VR has no legislative or regulatory mandate regarding the Ticket
program or Partnership Plus
 Offering different options for access ongoing supports after VR case closure
should be viewed as an aspect of informed choice
 Requires good basic understanding of Ticket program and Partnership Plus
– Many competing training priorities and initiatives
 Thousands of VR counselors across the country with large caseloads and
competing priorities/requirements
 Training on the Ticket and Partnership Plus is an ongoing need because of
retirements, staff turnover, changes in leadership, etc.
 VR agencies are encouraged to
 Include information on the Ticket program in case closure letters
 Distribute fact sheets/brochures on the Ticket program/Partnership Plus
 Discuss the Ticket program during orientation programs, at plan
development, etc.
 Ticket also provides an option for beneficiaries being wait-listed under
an order of selection to seek services from an EN rather than waiting
for VR services
 A few VR agencies include information on the Ticket program in the letter
they send to wait-listed beneficiaries
 A couple of VR agencies provide a fact sheet on the Ticket program to waitlisted beneficiaries
 One VR agency is working on a written agreement that addresses referral to
an EN when a beneficiary is being wait-listed, releasing the Ticket back to
VR when the beneficiary moves back into services status, and referring
back to the EN after the VR case is closed

ENs/One-Stop Centers need to be proactive in reaching out to VR
agencies to work in partnership to meet the employment support
needs of beneficiaries
 Make sure your State VR agency’s administrative offices are aware that your
One-Stop Center is an approved EN that can provide job placement
assistance to beneficiaries who are being wait-listed and ongoing supports to
beneficiaries whose VR cases have been closed
 Every VR agency has a designated point of contact for cost reimbursement and
Ticket issues – Start the conversation with this person
 Formal agreements, where present, are established at the State level and may
be implemented at the state or local level
 Establishing contacts in local VR offices is also important
 VR counselors have daily contact with beneficiaries
 VR counselors do not have time to explore who is an approved EN

The most important factor is to focus on the needs of the
beneficiary, not on who gets what money
 If a beneficiary comes to the One-Stop Center first, do an assessment
of that person’s employment goal, and the services and supports
needed to reach that goal
 Determine if the One-Stop Center is able to provide the services and
supports the person needs to be successful in entering and maintaining
employment
 Don’t seek the Ticket assignment on beneficiaries whose needs are
better met by VR
 Integrated Resources Teams (IRTs): Focus is on assessing the needs
of consumers with disabilities and identifying the service provider best
equipped to meet those needs
Programmatic differences between CR and Ticket program create
some points of tension

Access to Services
 Beneficiaries are presumptively eligible for VR services
 Other ENs can choose whether or not to take a Ticket assignment

Choice: VR agencies are required to facilitate informed choice
 A beneficiary must choose between seeking assistance from a State VR
agency or an approved EN
 Ticket regulations only allow beneficiary to “use” a Ticket with one service provider at
a time
 VR counselors are required to facilitate informed choice
 In considering a person’s need for post-employment services
 Partnership Plus offers a new option for beneficiaries to access support services after
VR case closure
 Some VR counselors are uncomfortable making direct referrals to specific ENs

Some ENs make referrals to VR agencies and keep the Ticket
assignment without having signed referral agreements
 Prevents VR from getting cost reimbursement on that case
Partnership Plus:
A Win-Win-Win for All Involved
•
Benefits to Beneficiaries
•
Benefits to ENs/One-Stop Centers
•
VR
 Increases choices for beneficiaries to access services and supports
to enter, maintain and advance in employment
 Ensures access to ongoing supports to advance to long-term
employment with earnings above SGA
 VR provides the more intensive, up-front services leading to
employment and the EN/One-Stop Center provides ongoing
supports to help beneficiaries maintain and advance in employment
 In a Partnership Plus handoff of a successful beneficiary, EN/OneStop Center will be working with someone who has been
successfully employed for a minimum of 90 days
 Offers another option for beneficiaries who are being wait-listed
under an Order of Selection
 Offers another option to address post-employment service needs
 Offers opportunity to coordinate pre- and post-employment services
Partnership Plus: Benefits to All
•
Emphasizes collaborative relationships by encouraging partnering
between VR agencies and ENs/One-Stop Centers, rather than
competition
•
Has the potential to strengthen all partners in the service delivery
system by combining potential funding from both CR and the Ticket
program (i.e., Phase 1 milestone and outcome payments)
 CR revenue can increase as beneficiaries work with ENs/One-Stop Centers
after VR case closure and achieve sustained SGA level earnings
 CR is based on 9 months of earnings above SGA during a 12 month period
 Phase 2 payments are based on gross earnings at the SGA level
 ENs/One-Stop Centers have access to a new source of revenue to fund
employment supports
 Total potential Phase 2 milestone and outcome payments is $16,000 to $17,000
(depending on SSI/SSDI) per beneficiary
Both the VR agency and the EN are focused on getting and keeping
beneficiaries at SGA level earnings
Sinclair Hubard
Lead Disability Resource
Coordinator (DRC)
Disability Employment
Initiative (DEI) Project Lead
David Leon
Ticket to Work Coordinator,
Grants & Special Programs
Virginia
Department of
Rehabilitative Services

SSA contracts with two organizations to support administration
of the Ticket to Work program and Partnership Plus
 Operations Support Manager: OSM/MAXIMUS
 Available to assist ENs and State VR agencies
 Call 1-866-949-3687 or visit www.yourtickettowork.com
 Beneficiary Access and Support Services Manager: BASS/Booze Allen
Hamilton
 Available to assist beneficiaries
 Call 1-866-968-7842 or visit http://www.chooseworkttw.net/

SSA funds local projects to assist beneficiaries
 Work Incentives Planning and Assistance (WIPA) Projects
 Protection & Advocacy for Beneficiaries of Social Security

You will hear more about the resources on a future webinar

To learn more about how to become an EN, call
(866) 949-3687

For more information on the Ticket to Work
Program
Visit SSA’s Work Site at:
www.socialsecurity.gov/work
Visit the Ticket to Work web site at:
www.yourtickettowork.com
Visit the Choose Work web site at:
www.chooseworkttw.net/

Your EN Business Model & Partnerships for Success
will cover the following:
 Key partnerships to build for both EN and Ticket holder
success. Community Partnerships for Long-Term Ticket holder
success (NEW MATERIAL: long-term supports, linkages to
partners like WIPA, PABSS, Mental Health, etc…
 Establishing an EN Business Model (Maximus staff to support
the tie to the RFQ, NDI to provide overview of EN Business
Model concepts).

Registration
Tuesday, Wednesday 17th (3:00pm – 4:30pm EST)
Registration: In order to register go to:
https://ndi.webex.com/ndi/onstage/g.php?t=a&d=967496862
Sallie Rhodes
Ticket Specialist/Partnership Plus
Lead Operations Support Manager
for the Ticket to Work Program
Office: 410.965.1309
Sallie.Rhodes@ssa.gov
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