Why Proctoring?
• Online courses vs. classroom courses
• Geographical location
• Plagiarism issues
• Verifying student identity
Introduce Proctor U to your students
• Provide Proctor U test taking handout in your course:
• In the Orientation
• In Course Materials
• In each weekly folder with a timed essay requiring proctoring
• Provide written instructions in the course as well
• Student sample instructions for Proctor U test access:
• When scheduling you will select "Schedule New Exam"
• Confirm your Institution (California State University, East Bay)
• Confirm the Term (Spring 2015)
• Confirm the Exam (Section 06 English 3000 Timed Essay Two)
Provide alternatives
• In particular, if a student :
• Has documented testing accommodations and is enrolled in the
Accessibility Services
• Does not have the required technology – webcam
• Is uncomfortable for any reason with online proctoring
• Students should have the option to be proctored on campus either
through :
• Accessibility Services – LI 2400
• SCAA
• Instructors
• Other colleges/universities
How to Work With Proctor U
• Be very precise and clear in the test-taking instructions.
• The proctors are only able to follow exact instructions.
• Create and edit tests with correct class information
Fulfilled Tests
Proctor U Views Allow Instructors to • find out which students are scheduled to take the tests and when
• follow the proctoring path during the test
• see the student
• find out about any incidents
• An example of an Incident Report in Proctor U
• An example of Student Incident Report
• Reports also emailed to Online Support CSUEB and to instructor
• Identification issues: domestic/international
How to Create Iterations in Proctor U
• Once you have created an instructor account you will start creating
specific test instructions and links
• My Proctor U page
• If you teach more than one section of the same course, put the
SECTION number first – otherwise students may click on the wrong
test
• Click ADD NEW button in upper right area
• Add new EXAM
• Exam Settings
• Exam title: Section number &
• Course name/number &
• Name of test
How to Create Iterations in Proctor U cont.
• Exam Configuration
• “Bluebird” means a makeup test (I call it a “Reattempt” with
a different test location and URL)
• Term – select correct term – spring/fall/summer
• Duration – we use 110 minutes in the English Dept.
• (Longer time provided for student accommodations by
turning off the auto-submit option in Blackboard)
• Provide course URL of the page of the timed essay start page
• Create a password to be given to the student by the proctor
• Make sure passwords are test-specific
How to Create Iterations in Proctor U cont.
• Click on any resources allowed – for my course they must upload a Word
document
• Decide about bathroom breaks, etc.
• Note any other resources allowed
• Provide number of test takers expected
• Enter contact information for Incident Reports
• Name/email/phone number/notes about availability
• Enter DATES exams will be allowed for students:
• I start them on a specific date
• End dates are the last week of class
• – this allows students to take them anytime without making it necessary
for proctors to contact us to get permission test taking extensions
• At the bottom you can ADD a window to provide additional information or
REMOVE a window for unnecessary information
How to create test taker instructions
• Proctor U is not able to display screen shots of your course pages
• Provide precise instructions
• Provide what IS allowed and what is NOT allowed
• Be as specific as possible
• Describe how to access the test in your course:
• FIRST click on this page, etc. - My course main page
• These are the instructions for my exams:
• URL
• NOTE – NO music is allowed – tell your students this is a Proctor U
policy to allow proctors to hear them
Support for Students
• If they are uncomfortable with proctoring , find out why.
• Have a conversation with your student to explore proctoring
options and why proctoring is required
• Reduce student stress experienced with test-taking!
• Discuss strategies for taking time essays in the course.
• For example, a video about writing for an essay exam
• A powerpoint about writing under pressure
• Specific instructions of what is expected
• Communicate with students about how to handle issues such as:
- technological problems
- whether they can email tests to you
Additional Support for Instructors
• Online @csueastbay.edu
• Rebecca Farivar – Curriculum Support Specialist,
Online Campus
• Bernie Salvador – Technical Support
– Blackboard IT Dept.
• Courtney Faber - Client Experience Coordinator
• Georgie Ziff – Faculty Pilot Program/English Dept.