Team Coaching &
Human Dynamics
September 19th to 21st, 2012
Verity Club, 111d Queen Street East,
Toronto Canada
Presented by: Chris Wahl & Alexander Caillet
in partnership with Lynn Bennett
Overview of Course

A greater number of organizations around the world are using teams to drive their business results.
Many of these same organizations are finding it difficult to manage the human dynamics within
their teams and are calling upon team coaches to increase team effectiveness and performance
and produce the desired business results.

Coaches who receive requests to coach teams often find themselves overwhelmed by the human
dynamics which occur when teams work together. Coaches find they need additional methods,
tools and insights to help the team improve these dynamics and achieve higher levels of
performance and sustainable results.

Becoming a masterful team coach requires a fundamental understanding of the human dynamics
present within teams. It also requires the skills and ability to make real-time interventions within the
team to improve these dynamics in alignment with the team’s performance needs.

Coaches who take this 3 day workshop will be able to:
 Use effective team models and frameworks to the design, launch and development of teams
 Use human dynamics models and frameworks to observe and comprehend the human dynamics
elements in teams
 Grasp the key issues that get in the way of effective team functioning
 Use team coaching methods and tools to make effective interventions that improve the team’s
human dynamics, effectiveness and performance.
 Develop a deeper sense of self as a coach in a teams context
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Our Approach

The Team Coaching & Human Dynamics workshop is an intensive and proven learning
experience that will provide participants with a rich laboratory to learn and practice team
coaching.

Preparatory work is required. This includes reviewing a Team Primer document containing a
variety of team models and frameworks and reading three or four articles on teams and team
coaching. It will also include answering a set of questions for reflection. The preparatory work is
sent one month in advance of the first day of the workshop.

The workshop is 3 days long. Each day begins at 8:30am and end at 5:30pm. A variety of
mediums are used throughout the workshop to generate experience and enhance learning.
These include personal reflection and journaling, small group discussions and exercises, full
group exercises and dialogues and real team simulations during which participants can practice
team coaching. This overall approach to the workshop is based on action learning and strives for
maximum participant engagement.

The participants receive a generous set of materials in addition to the Team Primer document.
A workshop document is provided on the first day that contains the group dynamics models and
frameworks and the methods and tools to make effective interventions. An additional toolkit
containing over 20 team tools is provided electronically during the workshop.

Following the workshop, participants can connect with other participants that have completed the
workshop. We host an on-line community that is growing and will provide members with
additional networking and support.
.
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Agenda
The topics we cover will be distributed across the three days in the following manner:
Day 1
Team Models
 The 4 Team Basics
 Team Typologies
 Team Lifecycle
Team Coaching
 The Unifying Framework
 The 4-Movement Model
of Team Coaching
Human Dynamics I
 Perception &
Communication
The 4-Movement Model
 Connection & Sensing
Day 2
Day 3
Human Dynamics II
 Membership, Integration
& Trust
Human Dynamics IV
 Managing Conflict &
Difficult Conversations
The 4-Movement Model
 Making a Move
The 4-Movement Model
 Making a Move &
Taking Action
Human Dynamics III
 Leadership, Authority &
Decision Making
The 4-Movement Model
 Making a Move
The Team Toolkit
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Human Dynamics V
 Team Standards, Norms
& Accountability
Team Coaching
 Putting It All Together
Registration & Cancellation Policy

The fee for the workshop is $2,260 (Canadian) and includes a light breakfast, lunch and
refreshments for each day. To register for this workshop, see the registration form on
the following page.

Limited space is available. Workshop registration is now open. Payment is due in full when
you register and must accompany your registration form. Payments can be made using
checks, wire transfers or credit cards. If you wish to pay by check, please make your check
payable to Leadership Intelligence, Inc. and mail it to the address on the following page. If
you wish to pay by wire transfer or credit card, please email Lynn Bennett directly at:
lynn@leadershipintelligence.com.

Upon receipt of your payment you will receive an email confirmation followed by the agenda
for the event and the pre-work. Directions and hotel recommendations will be provided with
your confirmation.

If you need to cancel your registration, you will be refunded in full if you do so prior to July 15,
2012. You will receive a 50% refund if you cancel between July 16 and August 15, 2012. We
will not offer refunds after August 15, 2012.

We look forward to being with you! If you have any questions, please contact Chris at
chris@mirogroup.net or Alexander at acaillet@one21five.com.
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Please send a hard copy of your registration
form, with your check to:
Registration Form
Lynn Bennett
Leadership Intelligence Inc.
35 Mariner Terrace, Suite 3012
Toronto Ontario, Canada M5V3V9
1-416–929–6653.
Please email your completed registration form
to acaillet@one21five.com.
Name:
Address:
Phone (office):
Phone (cell):
Email:
Dietary Information
Lodging Information
Please specify if you would like vegetarian meals or
if you have food allergies we need to be aware of:
Please check one of the following:
Vegetarian or other:
I need hotel information
Food allergy::
I would like to share a room, if possible
Prior Experience Team Coaching: Please describe any prior experience with team coaching (reading, workshops, work
with teams, etc.)
Coaching Experience: Please describe your coaching experience (training, years of coaching), and list any coaching
credential (PCC, MCC, etc.) you have earned.
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Chris
Wahl
Chris Wahl is the Founder of the Miro Group and the Founder of the Leadership Coaching
Certificate Program at Georgetown University in Washington, DC. With over 20 years
experience as a leadership coach and organization development consultant, Chris works
internationally and focuses on developing leaders in dynamic and changing environments. In
her role, she helps them focus on conversations, transformative actions, and ways of being that
harness and translate their present intentions into future desired outcomes both for themselves
and their organization.
Chris has worked one-on-one with leaders in various industries, including banking and finance,
luxury retail, engineering, technology, intelligence, human resources, and housing. She has also
worked with associations, nonprofit organizations and the government at the both the federal
and county levels. Chris coaches teams, including senior leadership teams, to enable
conversations that move them forward strategically and developmentally. Recent clients include
Capital One, Booz Allen Hamilton, and Bon Secours Health System,
Chris’s clients include leaders who are at the top of their game and want to perform better as
well as those who want to address developmental needs. She creates conversations where
clients can address both tactical and strategic issues. She helps clients focus on possibilities,
find renewed and sustainable energy for personal/ professional change, and remember what it is
they want to contribute to the world.
Chris is an ICF Master Coach, and a Certified Professional Excellence Coach through New
Ventures West. She has a Master in Counseling from George Washington University, as well as
a B.A. in Psychology and French. Chris has written books, and published several articles on the
integration of coaching and organization development, and on leadership reinvention. Chris has
presented at various coaching conferences, including Linkage, Human Issues in Management,
the OD Network, the Center for Creative Leadership, and the Center for Consciousness at
George Mason University
Chris resides in Annandale, Virginia, with her husband, Dan.
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Alexander
Caillet
Alexander is the founder of One21Five, Inc., an organizational consulting and coaching firm
dedicated to helping leaders and leadership to achieve significant organizational transformations
by balancing the business and people aspects of change. Engagements include organization
redesigns and restructurings, post-merger organizational integrations, functional shared
services, continuous improvement programs, business turnarounds, team-based structures,
change leadership programs and organization culture change.
Alexander is also an executive coach and performs high-performance team coaching, process
facilitation, leadership coaching and management training with his clients. His work is founded
on the integration of numerous disciplines and methods acquired from the fields of leadership
development, management development, organizational psychology, neuroscience, executive
and team coaching, high performance training and stress management. His goal is to blend
human resilience and performance with the achievement of meaningful business results.
Alexander has been helping his clients for two decades and his clients include: Amway, BNP
Paribas, Boehringer Ingelheim, BP, Capital One, Chevron Oronite, Citigroup, CNA Insurance,
Coca-Cola Enterprises, The Congressional Management Foundation, DKNY, Dow Chemical, Eli
Lilly, Gillette, General Mills, Holiday Inn Worldwide, International Paper, Liz Claiborne, McKinsey
& Co., L’Oréal USA, MITRE, NASA, Oxfam America, PartnerRe, Pfizer, Schroders plc, Sears,
US Cellular, Vertex Pharmaceuticals and Vodafone UK.
Alexander is also an Adjunct Professor on the faculty of Georgetown University’s Leadership
Coaching Certificate program, a guest lecturer at the American University and a frequent
international speaker on the subjects of change, teams, coaching and leadership. He is certified
in Team Management Systems (TMSDI) and the Hogan Personality Inventory, and as a Health
Realization practitioner and a HeartMath 1-on-1 Provider.
Alexander is a dual citizen of France and the United States, has lived in Europe, the United
States and Mexico, and is fluent in English, French and Spanish. He received a B.S. in
Psychology from the University of Michigan and a Master in Organization Psychology from
Columbia University. Alexander lives in Boston with his partner Janice and his daughters Chloé,
Léanna and Alexia.
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