1 Avery Gobbo, Robbie Fifield, Austin Gerow Mr. Suchanek and Ms. Fernandes BBBM4M Friday November 21st, 2014 1 2 TABLE OF CONTENTS TABLE of CONTENTS ………………………………………… 2-3 EXECUTIVE SUMMARY ………………………………………… 4 Description of Business ………………………………………… 5 Mission Statement ………………………………………… 5 Goals and Objectives ………………………………………… 5 BUSINESS CONCEPT OPERATIONS and MANAGEMENT Contact Information ………………………………………… 6 ………………………………………… Location of Business 6 Management Information ………………………………………… Initial Supplier 7-8 ………………………………………… 9 Delivery and Manufacturing …………………………………… Operations Risks and Solutions 9 ……………………………….. 10 MARKETING Industry Overview ………………………………………… 12 Products and Services ………………………………………. 12 Primary Target Market 2 ………………………………………… 13 3 Secondary Target Market ……………………………………………… 14 ………………………………………… 14 Market Research: Secondary ………………………………………… 15 Competition ………………………………………… 16 Pricing Strategy ………………………………………… 17 Promotions and Advertising ………………………………………… 17 Market Risks and Solutions ………………………………………… 18 Market Research: Primary SWOT Analysis FINANCES Financial Overview ………………………………………… 19 Balance Sheet – Year 1 Forecast ………………………………………… Cash Flow – Year 1 Forecast …………………………… Cash Flow – Year 2 Forecast ……………………………… Income Statement – Year 1 Forecast …………………… 20 21 22 Income Statement – Year 2 Forecast ……………………………. 23 3 19 4 Company Overview Executive Summary THE QUICKDRY COLLECTION is a student-run business operated out of Appleby College in Oakville, Ontario, Canada. Created as a retail and distribution company run by Avery Gobbo, Austin Gerow and Robbie Fifield. THE QUICKDRY COLLECTION sources, selects, imports and sells customized towels in different designs and colors. We are committed to the selling of high quality, comfortable, affordable and unique towels. As our first line of products, we have selected a company from China by the name of Alibaba, as our main supplier. After establishing THE QUICKDRY COLLECTION in the local market, we will attempt to expand into other local markets in order to expand our potential profits. Alibaba takes pride in the high quality of their products and their personal approach to selling wholesale products. We believe this product will appeal to our market at Appleby College and prove to be successful based on our market research survey which told us (data about survey). This combines the stated needs and preferences of both surveyed audiences. Our main advantage over other companies is that we provide a high quality and customized product at a competitive price. From our personal experience at our boarding school, we believe that a towel can be used for many different everyday applications. They can be used as a regular towel, a blanket to keep warm, a cloth to clean your room or even as a flag at sporting events. We believe that the versatility of this product will make it appealing to a variety of different people. Our primary market is Appleby students and our secondary market is parents, friends and faculty. Due to the fact that the towel will have the Appleby College logo printed on it, we think that this item will be popular among a large number of people who are connected to Appleby. We will begin by using our data from the survey to identify if we need a greater variety of design options of towels. Our products will sell at an affordable and competitive price to provide our customer with the best possible value. We intend to sell our towels for $15-$17. We plan on creating a marketing campaign on social media and in our school in order to promote our company and get the name of our product out. We intent to thrive over the winter months, especially around Christmas. We believe that Appleby towels are a great Christmas gift since they are affordable, easy to rap and are a great way to spread school pride to other people. Another positive aspect of the towel is that they can be used for multiple purposes. The towels will make fantastic gifts and their extremely competitive prices will encourage their sale. 4 5 BUSINESS CONCEPT Description of Business THE QUICKDRY COLLECTION is a business dedicated to importing, distributing, and retailing comfortable and affordable towels to a broad demographic consumer base. We intend to be extremely competitive with nearby retailers due to our affordable and versatile products. We will be selling quick dry bath towels with ours school logo printed onto them. They are made of a high quality microfiber that allows them to dry quickly and also be durable. Mission Statement With The QuickDry collection, you never have to let a wet towel slow you down ever again. Goals and Objectives Goals – Year 1 Create a recognizable brand under the name THE QUICKDRY COLLECTION Finish business plan by November 20th, 2014 Have website completed by December 3rd, 2014 Have first large shipment ordered by November 10th, 2014 Begin marketing and sales efforts by November 21st, 2014 Establish a break-even inventory requirement Have product ready for the December 4th trade show Begin to make profits on or before January 30th, 2014 Complete second round of primary research based on customer feedback by February 15, 2015 Add more customization options for product before ordering second set of products Goals – Long Term 5 Establish THE QUICKDRY COLLECTION as a known brand on campus Establish trademarks for THE QUICKDRY COLLECTION Expand product options Gain exclusive distribution agreements for specified imported products 6 OPERATIONS & MANAGEMENT Business Contact Operation: Contact: Avery Gobbo, CEO Address: 540 Lakeshore Rd. West, Oakville Ontario Email: TheQuickDryCollection@Gmail.com Telephone: 647-919-9815 Website: (Under Construction) Contact: Robbie Fifield, CMO Address: 540 Lakeshore Rd. West, Oakville Ontario Email: TheQuickDryCollection@Gmail.com Telephone: Website: (Under Construction) Contact: Austin Gerow, CFO Address: 540 Lakeshore Rd. West, Oakville Ontario Email: TheQuickDryCollection@Gmail.com Telephone: Website: (Under Construction) LOCATION Our company is based out of Appleby College in Oakville, Ontario. We intend to sell our products to the students, faculty and alumni of Appleby College and hope to expand our markets in the future. We plan to sell our products at various Appleby Events as well as during meal times. Sporting events will be a large target market for us since the versatility of the towels enables them to be used for many different purposes. Not only do they exhibit school pride they also allows fans of sporting events to stay warm and dry during all weather conditions. Additionally, our December trade show is another location and event that we feel is vitally important to begin selling our product. As we gain capital we also hope to grow our market outside of Appleby in order to increase our potential profits. We have a very low manufacturing cost and the ability to customize our products which will allow us to sell our products to a large variety of people and organizations. 6 7 Management: Form of Business: Importer, Distributor and Retailer of goods Formal Name: TBD Business Start Date: October 1, 2014f Avery Gobbo, CEO Job Description Oversees all company based operations and decisions. In charge of communicating with other members of the company as well as the consumers of the product. Must manage the company and ensure that the company is functioning as efficiently as possible. Qualifications Entrepreneurial drive Co-Founder of the THE QUICKDRY COLLECTION Communication skills that have been developed from debating experience Strong leadership and dedication towards the company and its customers Passion for our products Background Avery Gobbo was born in 1997 in Mississauga, Ontario and has resided there until 2014. He moved to Oakville, Ontario to pursue his last year of secondary education at Appleby College. With a proven work-ethic and dedication to achieve whatever task is at hand, Avery hopes to pursue a career in either business or law in the future. He leads THE QUICKDRY COLLECTION with a strong commitment and a desire to make the company as successful as possible. Austin Gerow, CFO Job Description • Oversees all financial activity in the company. Responsible for the financial and operational strategy and the ongoing development and monitoring of control systems designed to preserve the company’s assets and report accurate financial results. Will also be in discussion with the CEO with regards to the price of the product and projected sales and expenses. 7 8 Qualifications • High level of written and communication skills • C-Founder of The Quickdry Collection • Strong accounting and financial background • Strong willed with good leadership skills Background Austin Gerow was born in 1997 in Etobicoke, Ontario. He resides in Oakville, Ontario and attends Appleby College. With a strong background in the field of business and strong work ethics, Austin hopes to pursue a career in business or law in the future. He leads The Quickdry Collection’s financial team with a strong commitment and dedication to make this new company thrive. Robbie Fifield, CMO Job Description Oversees all marketing initiatives and promotions within The Quick Dry Collection. Responsible for promoting and successfully marketing the product to our primary and secondary market’s more effectively than our competitors. He will also be in constant discussion with the CEO to report new marketing strategies and promotions. Qualifications: Excellent communication and people’s skills from. Co-Founder of The Quick Dry Collection Lots of previous leadership experience Excellent negotiation skills learned through Model United Nations. Background: Robbie Fifield was born in 1997 in Oakville, Ontario. He currently resides in Oakville however he has previous International expertise as he has also lived in New Jersey and Great Britain. With a background in leadership and Business Robbie hopes to pursue Business and entrepreneurship in the future. Robbie leads the Quick Dry Collection with a strong commitment to making the company successful and using his expertise to increase sales quickly. 8 9 Initial Supplier Name: Alex Lai (Alibaba) Contact Information: (+86) 571-8502-2077 Email: alex@xyleisure.com Location: 969 West Wen Yi Road Yu Hang district Hangzhou 3111121 China Pricing: Shipping: $5.0 CDN per towel First Shipment: $550 CDN (by boat) Alibaba will be our major supplier. We found a very good supplier by the name of Alex Lai who has provided us with a very good price on our product. We plan on ordering a large shipment of 500 towels from them to create an initial inventory and then we will order more items once we have developed enough cash flow. MANUFACTURING Our towels are custom dyed and printed by our manufacturer at Alibaba. They will be printed navy blue and then the Appleby College Athletics logo will be printed on in white. We chose to have the majority of our supply chain in China due to the low price that they offer in addition to the fact that it is easier to communicate our needs to only 1 person. The only other cost involved in the manufacturing process is shipping the product from China to Canada. Other than that we believe that a major strength of our company is a very efficient supply chain. DELIVERY / DISTRIBUTION In order to deliver our products to our clients we will bring our products to them. Other than our trade show in December we plan on bringing our towels to different sporting events around campus in order to encourage people to buy our towels and show school spirit. We also plan on proposing to sell our towels to the Appleby College shop as they currently do not carry a product like this. Finally, we hope to create a partnership with many of the Appleby sports teams (such as Hockey, swimming and basketball) that require towels. We will approach the coaches of these 9 10 teams to propose this idea and will deliver the towels to them by hand. By hand delivering towels we will be able to create a personal relationship with each of our clients. OPERATIONS RISKS and SOLUTIONS Operations Risk #1: Cash flow shortage in beginning Solution: Secure early orders and develop capital. We hope to sell a large number of units at our December trade show which will help us in creating a positive cash flow in the early stages of our company’s creation. In order to develop new designs and potentially expand our business, we need to sell numerous units in the early stages of our company in order to create a positive cash flow. Operations Risk #2: Product quality Solution: We are going to select only premium supplier that provides the highest quality of product and ensure that previous customer feedback is positive in order to ensure that the supplier stand by their product. Operations Risk #3: Demand for product is essential Solution: Ensure our corporate team creates a large marketing campaign on numerous different sites in order to get the name of our product out. We plan on getting the name of our product out very early and ensure that all of our potential customers understand all of the benefits of using a quick dry towel. 10 11 MARKETING PRODUCTS and SERVICES The Quick Dry Collection will be designing and selling a microfiber towel with the Appleby College logo printed onto it. The towel will be the same navy blue color as our school logo and the logo printed onto the towel will be in white so that it stands out and is easily recognizable. The towel will be the size of a regular bath towel (70X140cm) and the logo will be printed horizontally across the towel. We believe that this way the logo will stand out and will be easily recognized. The towel will be extremely versatile due to the material that it is made of. The microfiber allows it dry extremely quickly furthermore also allows it to be used as a blanket at a sporting event or even as a large cloth to clean with. We will also be offering a delivery service for boarding students at Appleby College and will deliver the products to any customers for free of charge. INDUSTRY OVERVIEW The Quick Dry collection is a new company joining the housewares industry that hopes to take the market by storm by selling high end products for a low price. The housewares industry is one that is always evolving as new trends and products become popular. One of the current trends in the house wear market is integrating technology into simple and proven products that have been successful on the market place. As an example, LULU Lemon created shirts that never smell and furthermore need to be washed far less often by simply applying some basic technology into a successful product. We believe that our integration of quick dry technology into a microfiber towel is one of the biggest reasons that our towels will be successful currently and in the future. We believe that this is a good time for us to enter this market because we will be one of the first company’s delivering a custom high end product at a low price, because of this we can and make a name for ourselves quickly by staying ahead in the industry. The house wear industry is one of the best industries in the market right now because there is always demand and as long as we stay with the emerging trends we will be destined for success. The microfiber towels are new to the industry which is why we think that the affordability of our product will keep it flying off the shelves. 11 12 CUSTOMER PROFILE: PRIMARY TARGET MARKET Appleby College is an independent boarding school located in Oakville that educates students from grades 7 through 12 ages twelve to eighteen. Students who attend Appleby College come from the GTA as well as around the world and similarly with the staff. Students who attend Appleby tend not to have jobs but usually have money because many of them come from fairly wealthy families that live in medium to large size houses. Student’s at Appleby College are very busy and like to take part in service’s arts and athletics in their free time. The students are generally confident and like to think of themselves as current and up to date with all the new trends in society and our quick dry towel should be on their radar very quickly. Because of these factors and there accessibility our main group of buyers will be members of the Appleby College community. However, we are aware that within the Appleby community there is a large range of diversity amongst the students, staff and parents. Due to the versatility of our product we really do believe that everyone at Appleby has a need for our product. From male to female, student to staff, Canadian to international student or even grade 7 as to a grade 12, a high end custom Appleby College quick dry towel has its need for everyone. The purchasing frequency of our product is difficult to predict because we know that it will be popular and people will want them right away; however since they are a high quality product they do not need to be replaced very often. Unfortunately, we understand that at the moment are business is limited to only the Appleby Community because the product was custom designed for our school. However in saying this if our product is as successful as we hope for it to be this can easily transform our business into creating custom towels for other schools, charity’s or even other companies and furthermore expanding our target market beyond what it is today Name of Primary Target Market The Name of our primary target market is “Active teenagers who are always busy yet remember to have pride in Appleby College”. Demographic, Geographic and Psychographic Market 12 13 Our target market at Appleby College targets Males, females, students age 12-18 and all faculty members. The students at Appleby are unemployed for the most part and have an income generated by their parents. Many of the day students and faculty live in the GTA and the remaining students and staff live on Appleby Campus. We expect most of our sales to happen on Appleby Campus or through our website. Since the student body is quite diverse as it has a 48/52 girl to boy ratio and many different personalities and interests within it we understand that we have to market to all of these different people. A common factor however where we feel that we can reach all of the student’s is that all of them have pride in Appleby. Although the level of pride varies greatly within the student body if you go up to any student in the school and ask them the simple question “Are you proud to attend Appleby?” (As we did) all of them will answer that they are proud to go to Appleby and the meaning that comes with it. Buying Frequency We expect sales to be continuous all year long with a small spike around the Christmas and March break. Since our quick dry towels are made from a high quality microfiber material we expect that once a customer buys one they will be only be buying extras for themselves or as gifts as they will not need to be replaced due to wear and tear often. Therefore are buyer frequency will be relatively low. SECONDARY and OTHER MARKETS We believe one of our biggest secondary markets will be the Appleby College faculty. The Appleby College faculty will be our largest secondary market for the reason many of them share the same Appleby pride that the students do. Next to Faculty we believe that alumni of Appleby College will also be in our secondary market. Many Appleby Alumni continue to have huge pride for Appleby College, some have even more pride than when they did when they attended Appleby College MARKET RESEARCH – PRIMARY We conducted interviews amongst the boarders at Appleby College to get an idea of what people were looking for in a Custom Appleby College towel. The feedback we got was that the 13 14 towels should be quick dry, the towels should have a blue primary color and that the towels should be relatively cheap. After hearing all of these responses we have incorporated all of them into our final product and hope that it pays off. Cost of towels 70 60 50 40 30 20 10 0 As visible by our first bar graph 61% of the student surveyed prefer that the price is set at $10, 27% of the students preferred the price was set at $15 and 17% of students wanted the price to be at $20. Since receiving this news we have taken the responses into account and hope to set our price at between ten and fifteen dollars as this seems to be the most popular price range among students. We also did a short with everyone we could find over the span of a few days to just ask them what they though the towel’s primary color should be. When asking this question we received an overwhelming amount of responses that the towel should be blue and although we tried to have both colors available it would have been a very large cost and quantity and furthermore we decided to stick the blue. MARKET RESEARCH – SECONDARY When looking into secondary market research we stumbled upon some interesting information. For one we learned that quick dry towels are more efficient and sanitary than regular towels for the reason they dry faster than regular towels by almost 25 minutes! Microfiber fabrics dry clearly faster than other materials. While fabrics made from natural fibers such as cotton or 14 15 viscose accumulate moisture directly into the fiber, materials made from synthetic fibers such as microfiber absorb water into the fiber interstices. Furthermore towels made from microfiber use much lighter textiles than those used for cotton towels because the suction power of microfiber is much t higher. Quick Dry towels are also much lighter than a regular towel even after being used! When tested it was found that quick dry towels were almost 20% lighter than cotton! This is because microfiber is created in a lab using finely woven fibers made from wood pulp or polyester and nylon polymers. For any product to be considered microfiber, strands can only be1 denier in diameter and this is why they are so light! Although the microfiber towels are thinner than a regular cotton towel they dry faster, are very strong, exceptionally smooth and comfortable! COMPETITION Our competitors are anyone else that are selling towels. Examples of competitors include Canadian Tire and Bed Bath and Beyond as they sell similar products to us. We believe that we have an advantage over them because we will be selling our products at the lowest possible price and because we provide a customized product. We will also have lots of other competitors in the Appleby College market because of all of the other international business projects that are taking off at a similar time. Overview of competition The Quick Dry Collection is entering a direct market with little competition however we are penetrating a very busy customer base that will have lots of new and innovative products to choose from. With a total of 27 projects it means we will have 26 direct competitors trying to sell to the same market as we are. However in this busy environment we feel we have a competitive advantage over many of our competitors because we have a simple yet custom, unique and effective product that will be sold for a low price. Looking back over previous years we have noted that the companies that have been most successful are those that are selling a simple but good quality product for a low price and those that try and sell really complicated products for a higher price seem to usually fail because of lack of interest in the consumer base. 15 16 PRICING STRATEGY We have decided to price the towels between ten and fifteen dollars for the reason we feel this is the optimal price for the most sales. This price point was decided based on the primary research that we did where more than 80% of the responses agreed that they would not want to spend over 15 dollars on our product. This pricing strategy will benefit our company because it will allow us to sell the most product and maintain a happy consumer base while also making a small margin of profit from each sale. PROMOTIONS and ADVERTISING We will be finding clients on all forms of social media with our major presence being on Twitter and Instagram. We believe twitter and Instagram our currently two of the largest and most popular social media platforms of our target age group and believe these will be most worthwhile. We will also find our clients business and with you presence and advertisements around the Appleby campus. Will also be networking with other companies, schools and charitable organizations to see if any other markets would be interested in having their own custom quick dry towel created. As of this moment we do not plan on having any alliances or cross promotions however we are open to the idea of these if the right company and offer arise. Specific Ideas Idea #1: Twitter page @TheQdCompany https://twitter.com/TheQDCollection Date to be implemented: Functional Projected cost: $0 Idea #2: Instagram account Date to be implemented: Functional 16 17 Instagram handle: @TheQuickDryCollection Projected cost: $0 Idea #3: Appleby campus promoting Date to be implemented: Once product arrives Projected cost: $40 Idea #4: Web site (Under construction) Date to be implemented: Before the December 3rd tradeshow Projected cost: $0 Link to website coming soon. MARKET RISKS and SOLUTIONS Sales are under the projections 17 After our first company review if notice that our company sales are under the projections that we set, we will need to review and tweak are marketing strategy. We will first off look to our social media outlets and see how much interest that they have drawn to the company. If the social media interest seems low we will work to be more active and possible stage giveaway’s to increase the hype and interest around out product. Next we will review our on campus presence and how we are trying to sell them. We will try and add more signs and posters and likely change the way that we are trying to sell them or become more active and set up 18 Competition is stronger than expected People don’t see the need of another towel 18 booths at more Appleby events such as sports games. If our competitors in the Appleby market come out stronger than we expect we will have to review our pricing strategy. When we revise our pricing strategy we will be looking at the prices of the other Appleby company’s. Although we have a unique product from everyone else we would like our prices to match our competitors and in some cases be even lower, especially if the other companies get off to a more successful start. In lowering are prices not only will we expect to make more sales but it will also force the other companies to make a decision on whether they should adjust their prices as well or play is risky and keep charging their original value. If the problem arises that people are in the thought process of “I already have a towel, why would I need another one?” we will have to change their mind and convince them otherwise. To solve this problem we will have to focus on advertising the quick dry technology and how it is actually more effective and sanitary than a regular towel. After focusing more on the technology we will also pitch to them that it is not just a regular towel but is a unique Appleby College quick-dry towel. In Selling them on the fact that they need and will benefit from a quick dry towel partnered with the fact that they can show Appleby pride by wearing it we are confident our sales will increase. 19 FINANCIAL OVERVIEW The Quick Dry Collection is an up and coming prosperous company. The financial section of our business plan will present our prospective income statements, balance sheets, and cash flow statements. Since we have not sold any inventory yet, we are displaying what we hope and expect to sell in the coming months. In our balance sheet, it is shown that the three co-owners, Austin, Robbie, and Avery, made an equal investment in the company for the initial startup. This investment will be used to purchase slippers and blankets from our supplier as well as start-up supplies. We intend to make back this initial investment by the end of 2014. During the months of December and beyond, our company will have 500 custom towels to sell to our consumer base. We intend to sell around 75 towels during December, due to the fact that it is the start of the winter season and holiday season. In December, we will be promoting our towels as ‘Christmas gift’ ideas as they are very affordable and practical for everyday use during the year, regardless of the weather. We are only carrying a small amount of inventory with the hope that if our product is successful and demand is high, that we use our profits to re-invest into The Quickdry Collection and buy more products to sell. Loan Requirements We did not take out a bank loan to purchase our product. Instead, we each borrowed our parent’s money to invest into the company, with the plan to pay them back after we start making profits. At our current price for our product, we need to sell 157 towels at $15 to break even. Assumptions for Expenses Most of our expenses in the future will be related to advertising our product. The tradeshow will be the biggest expense as we will be buying supplies for our stand at the tradeshow. We have projected our advertising expenses to be roughly $30. Income Statement The Income Statement shows our revenues and expenses thus far. At this point in our lifecycle, our only projected expenses are those incurred from purchasing the goods we plan on selling as well as some minor expenses for advertising supplies. While our business is still in the preliminary phase, we will not need to make huge investment in marketing our product. This is not to say that we don’t want to market our product sufficiently, but rather we want to not over 19 20 do the marketing and advertising in the early stages of our lifecycle. We also do not have any sales thus far, but once we establish a strong consumer following, we will start to make revenue which will be shown on our Income Statement. Cash Flow Statement and Projected Sales Included, is a cash flow statement projected for year one of our business operations. This cash flow statement, along with the rest of our projected financial statements is based on the ‘projected sales’ sheet provided. We project that year one will simply be a startup year that is spent strictly in the Appleby Community with possible ventures out into the local community. With that being said, we know the Appleby Community is quite small, which is why our projected sales are only 20 per month, but during December we project to have an increase to hopefully 50 per month. The cash flow statement will display our cash through the sales of our house wear, and our cash out from our expenses such as the purchasing of our inventory. Balance Sheet The balance sheet displays an overview of the company’s assets, liabilities and owner’s equity. We do not currently have any liabilities as we are not borrowing money to purchase our inventory. The retained earnings encompasses the cash and inventory, less the projected liabilities – it shows the company’s owner’s equity. The inventory in the assets displays the inventory on hand at the current time. The prepaid inventory is calculated by taking 10% of our cash – this prepaid inventory accounts for approximately 2 months forward, so that we always have inventory coming in as it goes out. Sales Forecast (2014-2015): Dec- Jan 14 Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Totals 75 15 10 50 20 20 20 20 20 20 20 20 75 Selling 15 Price 15 15 15 15 15 15 15 15 15 15 15 15 Units 20 335 21 Total Sales 1125 225 150 750 300 300 300 300 300 300 300 300 1125 $5775 Assumptions for Sales Forecast In the month of December, we are assuming that our sales will be at a peak due to the Christmas season and travelling season. We are confident that many people will be buying our towels for gifts and our everyday use, either at home or in boarding. We are projecting our sales to go down after the Christmas season. In March, we expect sales to go back up with March break and all the different service trips. We expect sales to be relatively consistent until the next Christmas season. Sales Projection 80 70 # of Sales 60 50 40 30 20 10 0 Dec-14 Jan Feb Mar Apr Cash Flow Statements (2014-2015): 21 May Jun Jul Aug Sept Oct Nov Dec 22 Income Statements (2014-2015): 22 23 23