Birds of a Feather Sometimes Flock Together Team Leadership, Heterophily, and Team Performance Andrew Knight University of Pennsylvania Overview Team diversity Leadership, heterophily, and performance Method, Analyses, & Results Implications Team Diversity A Double-Edged Sword 4 3 2 1 0 Type 1 Type 2 Type 3 Type 4 Type 5 Diversity as Separation Costs of diversity Strongly Agree Slightly Agree Opposing views Conflict Diversity as separation Neutral 12 10 8 6 4 2 0 Slightly Disagree 5 Strongly Disagree Greater breadth of resources Creativity Diversity as variety 6 Frequency Diversity as Variety Benefits of diversity Frequency Common Research Approaches: Group & Individual Level Link group-level metrics of diversity to group processes Group processes: Cohesion, conflict Standard deviation as diversity metric Link an individual’s average dissimilarity to individual-level outcomes Individual outcomes: Satisfaction, turnover Euclidean distance as diversity metric General Assumption: Birds of a Feather Flock Together Homophily often assumed… …but seldom tested Team members have positive perceptions of similar others and negative perceptions of different others Grounded in similarity-attraction theories Very little team diversity research at the dyad level Little exploration of actual relationships Workplace may place boundary conditions around homophily Roles and role structures Leadership, power, social influence Hypothesis 1: Homophily varies across teams Team Leadership Team leaders set the tone for a team Shape team climates Reinforce certain types of behaviors Model appropriate behaviors Leaders who take an inclusive approach may model positive cross-category relations Hypothesis 2: Leader inclusiveness is positively related to heterophily Heterophily & Team Performance Back to the Sword Gaining the benefits of diversity Positive cross-category relations yield access to diverse information and resources Diversity in KSAs aids in problem-solving, creativity Avoiding the costs of diversity Positive relations aid in coordination Positive relations mitigate the effects of conflict Hypothesis 3: Heterophily is positively related to team performance Method: Research Setting Team-based military competition 9-person teams navigate a 9km obstacle course Teams train for nearly 4 months to prepare for the one-day event Method: Sample 33 teams Composed of cadets from the hosting academy Training teams ranged from 10 to 16 members 381 individuals 86% male 79% White Mean age = 20.3 (SD = 1.4) Method: Procedure Month 1 Team Roster Confirmed Month 2 Time 1 Survey OPORD Published Month 3 Time 2 Survey Time 3 Survey Start of Formal Training Month 4 Time 4 Survey Competition Method: Predictor Variables (All at T1) Team-level Leader inclusiveness: 5-item scale completed by team leader Controls: Prior competition experience, Athletic GPA, Military GPA Individual-level “Effective team leaders carefully weigh members’ opinions.” Class (i.e., freshman, sophomore, junior, senior) Gender Branch choice (e.g., infantry, artillery, medical, intelligence) Dyad-level Same or different category membership for class, gender, branch choice (0 = Same; 1 = Different) Method: Criterion Variables Dyad-level criterion: Friendship (T3) “How much did you socialize with X in your free time during the past week?” Members rated one another on a 5-point scale in a roundrobin fashion Team-level criterion: Team performance (T5) Team total score in the military competition Scored by trained competition officials Analyses: The Social Relations Model via RCM Random coefficient model Random intercepts for team, actor, partner Estimate A-P covariance and within-dyad covariance Random slope for “homophily” effects Fixed effects for category membership and diversity Extracted homophily slope coefficients to test team performance hypothesis SAS PROC MIXED Analyses: Sample SAS PROC MIXED Code proc mixed covtest data=t3srm; class dyad GROUP actbranch partbranch; model frd = actbranch partbranch difbranch leader leader*difbranch / solution ddfm=SATTERTH; random a1-a16 p1-p16 intercept difbranch / solution sub=group type=lin(5) ldata=g; Fixed Effects Cross-Level Int. Random Intercepts Random Slope Within-Dyad Cov repeated / type=cs sub=dyad(group); ODS Output SolutionR = r_difbranch; run; Output Coeffs. Results: Null Variance Decomposition % σ2 Team 1.2% Actor 43.5% Partner 6.5% Dyad & Residual 48.8% Reciprocity Generalized: .32 Dyadic: .61 Results: Class Leadership & Variance in Homophily Model 1 Model 2 Model 3 Actor Class .02 .01 .01 Partner Class .05* .04 .04 -1.03** -.96** -1.64** .03 -.04 Class Difference Leader Inclusiveness Class Difference X Leader Inclusiveness .20* -2 Log Likelihood 6288.4 5800.8 5797.8 AIC 6302.4 5814.8 5811.8 Results: Class Leadership & Variance in Homophily 4 Dif Class Same Class Friendship 3.75 3.5 3.25 3 2.75 2.5 Minus 1 SD Leader Inclusiveness Plus 1 SD Results: Gender Leadership & Variance in Homophily Model 1 B Model 2 B Model 3 B Actor Gender -.11 -.08 -.08 Partner Gender -.20 -.20 -.21 -.38** -.37** -.60+ .11 .09 Gender Difference Leader Inclusiveness Gender Difference X Leader Inclusiveness .07 -2 Log Likelihood 6590.1 6029.6 6032.0 AIC 6604.1 6043.6 6046.0 Results: Branch Leadership & Variance in Homophily Model 1 B Model 2 B Model 3 B Actor Branch Choice ns ns ns Partner Branch Choice ** ** ** -.09 .09 -2.41* .09 .17 Branch Choice Difference Leader Inclusiveness Branch Difference X Leader Inclusiveness 2.27* -2 Log Likelihood 6466.2 5966.0 5964.7 AIC 6480.2 5980.0 5978.7 Results: Branch Choice Leadership & Variance in Homophily 3.5 Dif Branch Friendship 3.25 Same Branch 3 2.75 2.5 Minus 1 SD Plus 1 SD Leader Inclusiveness Results: Heterophily and Team Performance Model 1 β Model 2 β Team Military Ability .01 .02 Team Athletic Ability .19 .20 Team Experience .41* .38* Branch Heterophily -.20 Gender Heterophily .05 Class Heterophily .46** F 3.41* 3.17* R2 .26 .42 Discussion: Summary of Results Variance in homophily across teams Leadership predicts heterophily Supported for class, gender, branch choice Models including random slopes were a better fit for the data Supported for class and branch choice Members of teams with inclusive leaders are more likely to form friends with members of different classes and military branches Heterophily predicts team performance Supported only for class Teams with heterophilous relationships with respect to class perform better in the military competition Discussion: Implications of Results Birds of a feather sometimes flock together Leaders may shape relational patterns in teams Key assumption may not hold in all work teams Some teams are more heterophilous than others Inclusive leaders model positive cross-category relations Leadership as a lever for maximizing the benefits and minimizing the costs of diversity Diversity can help team performance if homophily is not the rule Key assumption of team diversity literature limits benefits To benefit from diversity, teams may need heterophily Discussion: Broader Implications for Team Diversity Examining diversity effects at the dyad level A multilevel approach to studying diversity A fine-grained look at diversity Relationships are building blocks of team processes Group composition research is inherently multilevel Dyadic approach helps “unpack” variance Develop and test comprehensive theories of team composition with precision