Engagement Contract Work Plan
Update on contract implementation to
the Joint Engagement Board (JEB)
24th August 2011
Presented by Paul Giblin, DCC and Debbie Avery, Fusion
Why I/we are here today
• We have come to the JEB meeting today to
talk about the work to be carried out under
the new Engagement Contract.
• To make sure JEB members can oversee
the work and to check/recruit members of 2
JEB sub Groups:
 Service Delivery Monitoring Group,
which will also recruit the engagement
contract monitoring Panel.
 Putting People First Service User &
Carer Group (now known as Experts
Panel)
About the strategy/project
We replaced a range of
individual client group
contracts with one single
contract for Health &
Adult Social Care
Engagement.
It is worth £550k per
year, was signed on 18th
July 2011 and lasts until
31 March 2013.
About the strategy/project
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The contract is with a partnership of
organisations, led by the Fusion
Consortium, signed by Living Options
Devon as the Fusion lead agency.
The partners are:
Older People – Senior Council for
Devon
Carers – Westbank
Mental Health – Be Involved Devon
Learning Disability – Devon LinkUp
and Devon People First
Physical & Sensory Disability – Living
Options Devon
User Led Organisation co-ordination
& gateway - Fusion
What the strategy/project will achieve
We will make sure our
engagement matches
the involvement &
strategic
commissioning
requirements of NHS
Devon and DCC Adult
Social Care.
What we have done so far…….
We have developed a
Work Plan to make sure
our engagement activities
for the first year of the
contract match the
relevant DCC and NHS
Devon priorities.
Levels of engagement
3 levels:
• Strategic vision
• Change programmes and
projects
• Service Monitoring
All must be checked
against any individual
client group issues and
‘bottom-up’ issues.
Levels of engagement
1. Strategic vision:
The JEB itself will receive
high level presentations on
big issues, or use the
newsletter and website if too
urgent for quarterly
meetings.
Fusion will be given regular
‘heads-up’ by relevant Heads
of Service.
Levels of engagement
2. Change programme:
2 seats on each monthly DCC Adult
Social Care ‘external’ Putting People
First Programme Theme Boards:
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Choice & Control
Early Intervention & Prevention
Market Shaping
Quality Improvement
(there is also an ‘internal’ Way We Work
Group)
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Experts Panel meets monthly to discuss
items referred from Theme Boards –
organised/managed via Fusion
Levels of engagement
2.
Change programme:
Individual PPF projects may
require more intense work than
just Experts Panel discussion.
These projects will be identified at
Theme Boards and Experts
Panel.
Fusion will recruit service users
prepared to give up their time for
this more detailed work.
Levels of engagement
3.
Service Monitoring:
The JEB will establish a Service Delivery
Monitoring Group who will oversee how
service users and carers are involved in
checking the quality of services, both inhouse and those commissioned from
independent providers.
This Group will recruit members which
will monitor the engagement contract
itself – these people cannot be the same
people who are involved in its delivery.
Service-user specific engagement
As well as programmes which cut across
more than one type of service user, we
want to maintain representation on the
remaining client-group Boards:
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Learning Disability Partnership Board
Carers Strategy Board
other Boards if re-established
AND
we will maintain reps on other specific
projects or monitoring forums such as
those for Mental Health and Learning
Disability Carers.
BUT THIS WILL ALL BE JOINED UP!
How the JEB can support the work we
need doing
JEB must understand the strategic
commissioning approach.
JEB must ensure that the Experts Panel and
Service Delivery Monitoring Group are set
up and working – and engagement contract
monitoring takes place.
JEB must ensure ‘bottom-up’ issues raised
by networks and LINks are captured.
JEB must help join up NHS Devon and DCC
adult social care issues with children’s
issues and wider DCC issues.
Engagement Issues:
Strategic Vision – Generic:
• End of Life
• Prevention & Wellbeing Strategy
• Joint Strategic Needs Assessment
Corporate issues for Health & Social Care:
• Blue Badges Review
• Tough Choices Engagement
• Corporate surveys
Engagement Issues - PPF Theme Boards:
Choice & Control:
•Personal Budgets
•Charging Policy
•Day Opportunities
•Charge Cards
Early Intervention &
Prevention:
•Social Care Reablement
•Rapid Response
•Meals service
•Assistive technology
Quality Improvement: Market Shaping:
•Care Home Quality
• Targeted Services Review
Improvement
•Care Home Futures
Service Delivery Monitoring: (mapping required)
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Health & Adult Social Care Engagement contract
Mencap quality checkers
Living Options Devon quality checkers
Learning Disability Parliament quality checkers
(Devon LinkUp / Devon People First?)
Other quality checkers?
Older people’s care homes quality checks aligned
to Quality Improvement project
Community Equipment Retail Panel
Carers Health & Wellbeing checks contract
Specific Client Group Commissioning:
• Carers:
Carers support contract monitoring
Carers Steering Groups: Mental Health; Learning
Disability; Older People/Physical Disability
Carers monitoring meeting
• Physical / Sensory:
Physical & Sensory Disability Strategy
Specific Client Group Commissioning:
• Older People:
Ageing Well in Devon (Health & Social Care
elements only)
• Learning Disability:
Citizenship
Employment
Housing
Health
Supporting carers
Hate/mate crime keeping safe
Specific Client Group Commissioning:
• Mental Health:
Devon Partnership NHS Mental Health Delivery
Review
Mental Capacity Act sub group
• Generic:
Safeguarding Adults Board
• “Bottom Up” Issues:
These will need to be logged
Any Questions?