•Questionnaire
Reminder
•Good
Morning!
•History
•Statement
of Purpose
Presenters
Dr. Ed Rajotte, Professor of Entomology and IPM
Coordinator for Pennsylvania Cooperative Extension,
Penn State University - History and Entomology
Keith Hamilton, District Manager-State College, J.C.
Ehrlich Co., Inc., Member Pennsylvania and National Pest
Management Association - Legislation/Litigation
Presenters
Eddie Connor, Jr., Manager, Connor’s Pest
Protection – Treatment
David Manos, Assistant Director for Housing, Penn
State University – Management Strategies
Management Strategies
Bedbug management is everybody’s
responsibility including building
management and residents.
Without this cooperation bedbug
infestations are difficult if not
impossible to control.
Be Proactive
 What Apartment Managers Should
Know
○ Develop a bed bug action plan in
advance to deal with bed bug
infestations.
○ Regular inspection and monitoring
programs in common areas.
○ Education is the best deterrent!
 Resident and staff education
- Provide residents with handouts
educating them on bed bug biology,
behavior, where they come from, how
to prevent them, how to identify them.
- Include information about bed bugs in
“New Resident” packets.
- Encourage residents to report cases of
bed bugs.
- Train staff on signs of bed bugs,
behavior, biology, how to identify, and
how to assist pest control operators
during service.
○ What Renters Should Know
 Know bed bug behavior, biology, and
how to identify.
 Know how to identify signs of bed
bugs.
 Know how to inspect properly.
 Be prepared to cooperate with
management in comprehensive bed
bug management program.
 Prevention
○ Notify management immediately if bed
bugs suspected.
 Cost implications ($, PR)
- Tenet – incentive or deterrent to report?
- Management
- Cost of early notification
- Cost of late notification or late
discovery
○ Consider establishing policy
about used furniture, i.e. no
discarded mattresses, beds, or
furniture. Work with local used
furniture venders to ensure items
are BBF. Only allow used
furniture from trusted BBF
vendors.
○ Provide travel advisories for tenets
before major travel periods. Include
education about:
 Checking beds and headboards
 Inspecting luggage before returning
home
 Washing cloths immediately upon
return, etc.
 Negative Ramifications of
Inaction
○ The longer infestations persist or go
unreported, the worse it gets, the
more it costs.
○ Residents afraid of repercussions
may not report infestations, causing
the problem to worsen.
○ Loss of income due to bad press.
○ Inability to rent out property.
○ Could be legally liable for tenet’s
costs.
○ Insurance may not pay punitive
damage in litigation.
Be Proactive
 Bed bugs are durable, prolific, cryptic
hitchhikers. They are everybody’s
issue, they are a community issue and
a community wide management
strategy is needed to successfully
manage them.
 Join and support your local BBC.
Kevin Kassab, Health Technician, Borough of
State College (Local Government)
Shannon Burns, Assistant Vice President of
Marketing and Leasing, The Apartment Store
Real Estate Group, L.P. (Property Management)
Bob Woodard, General Manager, Nevins Real
Estate, (Property Management)
Dr. Ed Rajotte, Professor of Entomology and IPM
Coordinator for Pennsylvania Cooperative
Extension, Penn State University (Entomology)
Keith Hamilton, District Manager-State College,
J.C. Ehrlich Co., Inc., Member Pennsylvania and
National Pest Management Association
(Legislation/Litigation),
Eddie Connor, Jr., Manager, Connor’s Pest
Protection, Springfield, VA (Treatment)
Wrap up – what next?
Thank you!
•Educational Fliers
•Poster Samples
•Treatment Protocols