Using Computers and the Internet for Distance Learning Jim Lehman and Bill McInerney School of Education Computers and the Internet in Distance Learning Synchronous vs Asynchronous Communication Computers and the Internet in Distance Learning Synchronous Communication occurs at the same time, as in the classroom. Examples of synchronous distance education include: radio, audio teleconferencing, television, video broadcasting or teleconferencing. Computers and the Internet in Distance Learning Asynchronous Communication does not occur at the same time; this removes the barriers of distance and time. Examples of asynchronous distance education include: print-based correspondence materials, videotapes, and computer software. Computers and the Internet in Distance Learning Computer Mediated Communication (CMC) Computers and the Internet in Distance Learning Computer Mediated Communication Computer mediated communication (CMC) refers to the use of the computer as a tool that supports communication among individuals, often for distance education. It can be synchronous or asynchronous, but it is most often asynchronous. Computers and the Internet in Distance Learning Common Forms of CMC Asynchronous • • • • • electronic mail (e-mail) e-mail servers (listservs) computer conferencing software (e.g., CoSy, Confer) news groups World Wide Web Computers and the Internet in Distance Learning Common Forms of CMC Synchronous • • • • chat (UNIX talk, IRC, MUD/MOO) computer-based audio conferencing (Internet Phone) desktop video conferencing (CUSeeMe) combination packages (Microsoft Net Meeting) Computers and the Internet in Distance Learning Applications of CMC CMC may be used as the sole means of delivering distance education. CMC may be used as an adjunct to other forms of distance education. CMC may be used to support oncampus classes. Computers and the Internet in Distance Learning Applications of CMC CMC has been used successfully for university course delivery and course supplementation at a growing number of institutions. We have used CMC since 1993 to conduct a graduate level course entitled Topics in Educational Restructuring. Computers and the Internet in Distance Learning Applications of CMC Our focus today is primarily on the use of asynchronous CMC -- e-mail, listservers, and the Web. Computers and the Internet in Distance Learning Comparing Asynchronous CMC with the Traditional Classroom Computers and the Internet in Distance Learning Comparing CMC with the Traditional Classroom TRADITIONAL CMC Students Students travel to class site Class times and schedule are fixed There are live, interpersonal interactions Computers and the Internet in Distance Learning take class at work or home Times and schedule are flexible Interactions are computer-mediated Comparing CMC with the Traditional Classroom TRADITIONAL CMC Content Content delivery occurs via live lectures, labs, readings, etc. Assignments are usually submitted in person Computers and the Internet in Distance Learning delivery can occur through the Web and/or off-line means Assignments are usually submitted electronically Comparing CMC with the Traditional Classroom TRADITIONAL CMC Class Class discussions may be limited in time and scope Class exchanges are lost unless overtly recorded Computers and the Internet in Distance Learning “discussions” can extend in both length and depth Class exchanges are stored by the computer and can be retrieved at any time Comparing CMC with the Traditional Classroom TRADITIONAL CMC Students Students consult with the instructor via office hours or in and out of class Students consult with one another in and out of class Computers and the Internet in Distance Learning consult with the instructor via e-mail Students interact with one another via e-mail or computer conferencing Our Approaches to Teaching with CMC Computers and the Internet in Distance Learning Distance Learning Questions In any distance learning endeavor, it is important to ask: – Who is the audience, and where is the audience located? – What activities/experiences is it important for members of the audience to have? Computers and the Internet in Distance Learning Topics... An Internet Course Who is the audience? The course, Topics in Educational Restructuring, is aimed at those interested in educational reform, particularly practicing administrators, teachers, curriculum specialists, and education students. Computers and the Internet in Distance Learning Topics... An Internet Course Where is the audience located? The audience can potentially be anywhere. In order to gather a critical mass of practicing educators, we have found it useful to draw from throughout Indiana, from Lake Michigan to the Ohio River, and even beyond. Computers and the Internet in Distance Learning Course Approaches in Our On-line Class Our entire class is conducted on-line, except for an optional orientation. We rely on an e-mail server for primary communication. A World Wide Web site is used to provide: basic course information, links to readings, and our discussion archive. http://www.soe.purdue.edu/~lehman/edci591/intro591.htm Computers and the Internet in Distance Learning Course Approaches E-mail is used for private studentinstructor or student-student communication. We use no synchronous tools (students like the asynchronism), but some circumstances might warrant their use in other classes. Computers and the Internet in Distance Learning Course Approaches Readings (our course ‘contents’), available on-line, provide common ground for discussion. Course topics are divided into several broad categories with specific time periods for class discussion. Having an established schedule helps participants stay in sync and on task. Computers and the Internet in Distance Learning Course Approaches on-line activities focus on ‘getting acquainted’ to allow participants to acclimate to the medium. As instructors, we ‘jump start’ the discussions with thought questions and case studies. As the course progresses, we moderate to keep participants on-line and on task. Initial Computers and the Internet in Distance Learning Course Approaches Assignments are all project oriented (which avoids the issue of traditional testing) • participation in the discussion • contribution of outside readings • a field or Internet based study of educational restructuring • a group activity portraying a ‘day in the life’ of a restructured school • a final paper Computers and the Internet in Distance Learning Course Approaches on-line discussion is the “heart” of our course, and participants are encouraged to freely contribute. Field studies and diverse participants help to bring in varied, real-world perspectives. The group project teams participants from disparate geographic locales. The Computers and the Internet in Distance Learning Advantages and Limitations of Asynchronous CMC Computers and the Internet in Distance Learning Advantages of CMC Eliminates travel time and expense Permits highly flexible scheduling of participation Provides convenient (24 hr/day) access to the course and materials Provides learners with access to instructors as well as group knowledge and support Computers and the Internet in Distance Learning Advantages of CMC Promotes an egalitarian class atmosphere Enhances opportunities for class interaction and dialog Stores communication for convenient access, reflection, and response Is a relatively inexpensive method of distance education Computers and the Internet in Distance Learning Advantages of CMC “I think that somehow we have succeeded in reproducing over keyboards, monitors and telephone lines the ‘atmosphere’ of an actual classroom discussion. I say this primarily because of my feeling of awe at the discussion taking place. It ‘feels’ as though I am sitting in a classroom as a wealth of thoughts and ideas flows around the participants like a cleansing stream, sometimes peaceful and soothing, other times swift and cutting, eroding away the sediment of settled routine.” Participant in our first on-line course Computers and the Internet in Distance Learning Limitations of CMC Lacks the visual and verbal cues of face-to-face or video instruction Requires computer access and familiarity Demands a self-motivated, independent learner who can communicate effectively in writing Computers and the Internet in Distance Learning Limitations of CMC Is subject to technical difficulties with hardware, software, or connections Can create information overload and difficulties tracing dialog threads Often places extra burdens on instructor and learners Requires structure to facilitate learning and foster interaction Computers and the Internet in Distance Learning Using the World Wide Web http://www.soe.purdue.edu/~lehman/edci591/intro591.htm Computers and the Internet in Distance Learning Web Authoring Simple HTML is not difficult to author, but the creation of Web-based content can be time consuming Making Web pages interactive can be much more complex. Those interested are advised to consult with their local Webmaster or the MIDC for options and assistance. Computers and the Internet in Distance Learning Web Page Basics Web pages are written in a ‘language’ called HTML, HyperText Markup Language. To be accessible on the Internet, these files must be placed on a Web server. Most schools and departments now operate their own Web servers. Computers and the Internet in Distance Learning Web Page Basics HTML files are written in plain (ASCII) text and contain embedded commands or tags that tell browser programs like Netscape how to display the contents. Most tags are used in pairs. Text bracketed by tags takes on the desired property (e.g., <B>bold text</B>). Computers and the Internet in Distance Learning Web Page Layout <HTML> <HEAD> <TITLE>Web Page Title</TITLE> </HEAD> <BODY> Here is where all of the content goes. It can be formatted in many different ways. </BODY> </HTML> Computers and the Internet in Distance Learning Web Page Text Formatting Headings: <H1>text</H1>...<H6>text</H6> Text styles: <B>bold</B>, <I>italics</I>, etc. Paragraph: <P>text</P> Alignment: <CENTER>text</CENTER> Lists: <UL> <LI> list item <LI> list item </UL> Computers and the Internet in Distance Learning Web Page Images Web graphics should be in one of two formats: GIF or JPEG. Other graphics can be converted to these using conversion software. Image tag <IMG SRC = “sample.gif” ALT = “A picture”> Computers and the Internet in Distance Learning Web Page Links The Anchor tag If you want to learn about real Washington insiders, visit the <A HREF = “http://www.whitehouse.gov”>White House web site</A> or call on your local representative. Computers and the Internet in Distance Learning Web Creation Tools Word Processors (Word, Word Perfect) Claris HomePage Netscape Composer Adobe PageMill HomeSite Microsoft FrontPage NetObjects Fusion BBEdit Computers and the Internet in Distance Learning Examples of Other Web Tools HyperMail COW CyberProf Test Pilot WebCT Computers and the Internet in Distance Learning Web Interactivity Simple HTML JavaScript (operates in browser) Some plug-ins (e.g., Shockwave) CGI (programs, often used with forms, but require server-side support) Java and ActiveX (capable of creating mini-programs that are sent to the browser’s computer) Computers and the Internet in Distance Learning What Have We Learned? Computers and the Internet in Distance Learning Conclusions The technology is subordinate to the experiences that we want our students to have. Technology facilitates what we do, but it is not the driving force. You don’t have to have the latest and greatest. Find technologies that can provide the experiences you want for your audience. Computers and the Internet in Distance Learning Conclusions Communication in a CMC environment can be richly layered and complex. Even where the goal of a CMC experience may be content delivery, we recommend that communication and discussion be a key component. Computers and the Internet in Distance Learning Conclusions CMC is an excellent medium for debate and discussion about complex topics such as educational restructuring. We believe this rich interaction is important as students test and refine their ideas. Computers and the Internet in Distance Learning Conclusions Lack of access and lack of technical proficiency can be barriers to effective use of CMC. However, these barriers are rapidly declining with the proliferation of userfriendly e-mail and Web browsing systems. Computers and the Internet in Distance Learning Conclusions CMC appears to work well with the sorts of mature, motivated, and independent learners in our courses. We do not know if it will work as well with other populations. (We’ve heard mixed reports.) Computers and the Internet in Distance Learning Conclusions CMC as we have employed it works effectively with about 20 or so students without demanding much more instructor time than a ‘typical’ course. However, we doubt that it scales well. Time demands can easily become excessive. Computers and the Internet in Distance Learning Conclusions As Internet resources continue to expand, it seems likely that all (or most) resources can be provided on-line. However, Web bandwidth may be a limiting factor in some cases. Adjunct media may help in those cases. Computers and the Internet in Distance Learning Conclusions Students need prompting, guidance, and help in the online environment. Various techniques may be useful: private e-mail (and response systems), structured discussion techniques, FAQ files, subgrouping of students, assigned roles, etc. Computers and the Internet in Distance Learning Conclusions Structuring of the material is essential to keep participants on task and to organize the online experience. In addition to organization before the class, instructors need to synthesize, organize, and give feedback as the course is on-going. Computers and the Internet in Distance Learning Conclusions Ultimately, CMC like any form of distance education is about meeting students’ needs. Look for ways to use CMC to enrich or expand educational opportunities. Computers and the Internet in Distance Learning Conclusions CMC affords the opportunity for courses that are at once like and unlike the ‘traditional’ classroom Above all, CMC affords the opportunity for rich, reflective dialog that is probably unparalleled in any medium Computers and the Internet in Distance Learning CMC has a Growing Future Computers and the Internet in Distance Learning Questions? Computers and the Internet in Distance Learning