3M Health Information Systems, Inc. Advocate Thomas C Kravis MD Innovating Innovating the the Language Language of Health of Health 3M provides these slides to better understand 3M's software and/or services. These slides contain 3M confidential information and are for customer’s internal review only. © 3M 2015- 3M Confidential - For Customer's Internal Review Only.explaiFurther use or disclosure requiresexplain apr and inpatint prior approval from 3M. 3M Health Information Systems Clinical Documentation Improvement Goals and Objectives Clear concise accurate documentation Across the continuum of care: inpatient and outpatient Capture the severity of illness (SOI) and the Risk of Mortality (ROM) Improve quality report cards and clinical outcomes Reduce denials and queries Comply with ICD-10 2 © 3M 2015. All Rights Reserved. 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. Value of Accurate and Complete Documentation Physician and Hospital Quality Reports Core Measures ICD-9-CM ICD-10 Preventable Readmissions Complications PSIs Compliance Fraud Abuse RAC Value Base Purchasing 2 MIDNIGHT RULE Care Coordination Medical Necessity 3 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. POA HAC E&M Pro Fees Denial related claims © 3M 2015 All Rights Reserved 3M Health Information Systems 3M Value Based Payment solutions across the continuum Hospital Out of Hospital Plan Payer ACO Population at Risk Ambulatory Outpatient Inpatient ASC Hospital Outpatient Psych Urgent Care • Day Surgeries • Emergency • Clinic visits Physician Office Clinic Physician FFS E&M, Patient 4 © 3M 2015. All Rights Reserved. 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. Post Acute Care MedSurg ICU • Observation • Ancillary services Hospice SNF LTACH HOME HOSPICE Physician Office Clinic Value and risk/gain sharing 3M Health Information Systems Opportunities Across Continuum of Care Financial Opportunity by Payer Financial Opportunity by Quality Indicator Financial Opportunity in Outpatient $23,564 $2,100,000 $193,720 $207,371 $268,871 $123,190 $91,088 $785,469 $3,210,367 $1,390,269 $2,800,450 $2,128,644 $1,374,080 Reduced Cost of Readmissions MedPAR (2013) Medicaid (3M Compare) Payer All Payer (3M Compare) Financial Opportunity @ 75% Realization SOI variance Increased revenue due to better PSI scores Reduced Cost of HACs Increased revenue due to better SOI/ROM ROM variance ROI Type Reduced Cost of Readmissions $ 23,564 Reduced Cost of HACs $ 1,390,269 ROI Amount $3,210,367 -5.80% 19.40% Medicaid (3M Compare) $2,800,450 14% -24% Increased revenue due to better PSI scores All Payer (3M Compare) Payer Financial Opportunity $2,100,000 -10% -14% $ 1,374,080 Increased revenue due to better SOI/ROM $ 785,469 Quality Indicators Financial Opportunity $ 3,573,382 Total Opportunity: $14,697,083 5 Inpatient Only Edits CCI Edits Medically Unlikely Edits Missing Modifier Revenue Observation to Inpatient Number Financial Opportunity 11.026 $268,871 6 $123,190 984 $91.088 Medically Unlikely Edits Edit Financial Opp Ineffective Modifiers (no change in outcome) 1,077 $2,128,644 $2,611,793 Inappropriate Modifiers 3223 Possible Missing Modifiers 4897 Issue MedPAR (2013) $8,110,817 Medical Necessity Edits Medical Necessity Edits IP Only Procedure Edits CCI Edits Modifier Financial Opp Observation to IP Opp Outpatient Financial Opp © 3M 2015. All Rights Reserved. 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. 76 © 3M 2015 All Rights Reserved. $193,720 29 $207,371 $3,012,884 3M Health Information Systems Documentation & Coding Issues Physician Document in CLINICAL terms Two separate languages Documentation for coding, profiling & compliance requires specificity in DIAGNOSITIC terms This gap will be increased with ICD-10 Documentation Improvement can help bridge the gap 6 © 3M 2015. All Rights Reserved. 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. 3M Health Information Systems E&M Physician pro fee Elements Chief Complaint 7 • • • • Chief Complaint History Examination Medical Decision Making • Symptom DRG Assurance Inpatient DIAGNOSTIC TERMS problem, condition, diagnosis reason for the encounter Two Midnight Rule Signs Symptoms Expectation of 2 Midnight © 3M 2015. All Rights Reserved. 3M Confidential – for customer's internal review only. Further use or disclosure Risk of Adverse Event requires prior approval from 3M. 8 Unable to Code Able to Code Clinical Term Diagnostic Term Multi System Organ Failure Liver failure, renal failure, heart failure Severe respiratory distress Respiratory failure : acute, acute on chronic Hemodynamically unstable Hypotension: Shock : cardiac, septic Will rehydrate Dehydration, hypovolemia “Urosepsis” Simple UTI ↓ K = 2.0, will give KCL Hypokalemia LLL infiltrate LLL pneumonia ↓ Hgb 5.2, Transfuse Acute. Acute/Chronic Blood Loss Anemia Emaciated ↓ Albumin ↓BMI Protein Calorie Malnutrition Altered Mental Status Coma (Glasgow Coma Scale); Encephalopathy 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved General and Internal Medicine Clinical Terms Diagnostic Statement (Documentation needs clarification) (Accurate code may be assigned) Continue home medications such as furosemide, HCTZ, ACE inhibitor Document specific diagnosis such as chronic systolic/diastolic heart failure, CAD, atrial fibrillation, angina, HTN History of CHF, will continue home meds Specify acuity (chronic, acute, acute on chronic); specify type (systolic, diastolic, combined systolic and diastolic) Cardiac enzymes elevated, elevated troponin, EKG positive Acute myocardial infarction STEMI or NSTEMI; specific artery LAD, age> 4 weeks and exact date) Acute coronary syndrome (ACS) Intermediate/insufficiency syndrome, unstable angina, coronary slow flow syndrome, myocardial infarction Cardiac history Document specific diagnoses such as CAD, angina, old MI (document date when MI occurred) Atrial fibrillation Specify type (e.g., paroxysmal, permanent, persistent, chronic) Atrial flutter Typical (type I) or atypical (type II) BP 70/40, ordered norepinephrine or dopamine for support Shock ( specify type cardiogenic hypovolemic septic, A code may not be assigned based on abnormal laboratory results or diagnostic report findings alone. The physician must document the corresponding diagnosis in the body of the medical record. 9 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved Orthopedics Clinical Terms Diagnostic Statement (Documentation needs clarification) (Accurate code may be assigned) Intervertebral disc disorders Document site (cervical, thoracic, lumbar, sacral); document any associated myelopathy, radiculopathy, sciatica Gout Document acuity (acute, chronic); document type (idiopathic, lead induced, drug induced, due to renal impairment) Osteomyelitis Document acuity (acute, chronic, subacute); document type (hematogenous, multifocal, with draining sinus); specify location and laterality; indicate causative organism if known Right calf swollen, reddened and tender Phlebitis, thrombophlebitis, deep venous thrombosis :site, acuity laterality : “acute venous thrombosis of right greater saphenous” Wound red and indurated, IV antibiotics given Cellulitis (document location, laterality and organism; document any open wound, ulcer or traumatic wound associated with cellulitis; specify underlying cause) Diabetes, blood sugar ↑360, will start insulin drip, history of neuropathy Specify type (type 1, type 2, drug or chemical induced, other underlying condition), document any associated complications (diabetic neuropathy, diabetic foot ulcer, osteomyelitis due to diabetes – must document a cause and effect link), document insulin control status as controlled, out of control, with hyperglycemia A code may not be assigned based on abnormal laboratory results or diagnostic report findings alone. The physician must document the corresponding diagnosis in the body of the medical record. 10 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved General Surgery 11 Clinical Terms Diagnostic Statement (Documentation needs clarification) (Accurate code may be assigned) POD #3, lack of bowel sounds, abdominal distention, remains NPO, re-insertion of NG tube, ordered Reglan, delayed discharge Ileus (document if condition is a complication of the prior surgery or is an expected outcome) Right calf swollen, reddened and tender Phlebitis, thrombophlebitis, deep venous thrombosis (document site, acuity and laterality – e.g., acute venous thrombosis of right greater saphenous) S/P hemicolectomy, temp ↑, ↓breath sounds, ordered ↑ambulation, CXR, and incentive spirometry Atelectasis, pneumonia (document if condition is a complication of the prior surgery or is an expected outcome) Dysuria, abnormal urinalysis, urine culture >100,000, will treat with antibiotics UTI (specify site of UTI such as bladder, urethra, kidney; specify if UTI is related to device such as Foley catheter; document causative organism such as E. Coli) Fever to 102° F, s/p cholecystectomy, left shift in differential, AMS, patient pancultured, IV antibiotics given Sepsis, acute peritonitis, wound infection (document if condition is a complication of the prior surgery) Urosepsis Be clear on intended diagnosis such as UTI, sepsis or severe sepsis. Document any organ dysfunction and presence of shock. (Urosepsis is not a codeable diagnosis in ICD-10-CM) 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved Emergency Medicine Clinical Terms Diagnostic Statement (Documentation needs clarification) (Accurate code may be assigned) SOB ↑ RR,cyanosis ↑ HR pO2 55, pCO2 64, pH 7.32, O2 sat 88%, Respiratory failure: acute, chronic or acute on chronic; hypoxia (Type I) , hypercapnia (Type II); respiratory acidosis LUL infiltrate + sputum culture, productive cough Pneumonia: type, organism, known suspected; link pathogen e.g. “Pneumonia due to Klebsiella” Pleuritic chest pain, SOB, O2 sat 65% Pulmonary embolism (specify type, if known or suspected, such as saddle, septic; specify acuity such as acute or chronic, specify source such as DVT; healed/old; document presence of cor pulmonale if applicable) Asthma Severity and type (mild intermittent, mild persistent, moderate persistent, severe persistent): status (uncomplicated, with acute exacerbation, or with status asthmaticus) CT scan/MRI of brain indicative of infarction CVA/stroke/cerebral infarction (specify if due to embolism, thrombosis, occlusion, stenosis – document the clinical significance from the diagnostic findings to the current condition; document artery involved such as carotid, middle cerebral, vertebral; document laterality such as left or right; document any associated cerebral edema) A code may not be assigned based on abnormal laboratory results or diagnostic report findings alone. The physician must document the corresponding diagnosis in the body of the medical record. 12 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved Spinal Cord Injury documentation Type of injury: Specific Level • • • • • • Anterior cord syndrome Brown-Séquard syndrome Central cord syndrome Complete lesion Spinal concussion Spinal edema Example: “C4 and C5 spinal cord injury with closed nondisplaced fracture of C4 & C5 vertebrae initial encounter” 13 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved 3M Health Information Systems Present on Admission and Hospital-Acquired Conditions (HAC) Foreign Object Retained after Surgery Air Embolism Blood Incompatibility Pressure Ulcer Stage III and IV Falls and Trauma ― Fracture ― Dislocation ― Intracranial Injury ― Crushing Injury ― Burn ― Electric Shock Catheter-Associated Urinary Tract Infection (UTI) Vascular Catheter-Associated Infection Manifestations of Poor Glycemic Control Surgical Site Infection, Mediastinitis, Following Coronary Artery Bypass Graft (CABG) Surgical Site Infection Following Certain Orthopedic Procedures 14 Surgical Site Infection Following Bariatric Surgery for Obesity © 3M 2014. All Rights Reserved. 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. Deep Vein Thrombosis and Pulmonary Embolism Following Certain Orthopedic Procedures Anesthesiology Clinical Terms Diagnostic Statement (Documentation needs clarification) (Accurate code may be assigned) History of previous heart problems Specific diagnoses : CAD, angina, old MI (document date, atrial fibrillation, heart failure (acuity and type) Will give prophylactic IV antibiotics Document specific diagnosis such as mitral valve regurgitation, mitral prolapse, rheumatic heart disease Difficulty breathing, will re-intubate Laryngeal spasm, respiratory failure (specify acuity and underlying cause), macroglossia, stridor, bronchospasm Will hydrate with 500 ml bolus fluid Dehydration Will postpone surgery until patient is hemodynamically stable Dehydration, hypovolemia, hypotension, shock (specify type such as cardiogenic, septic, hypovolemic) H/H ↓, will transfuse 2 units PRBCs Anemia (specify type, if known or suspected, such as acute or chronic blood loss anemia, anemia of chronic disease, hemolytic anemia, iron deficiency anemia, pernicious anemia) Bleeding from puncture sites, prolonged bleeding time, oliguria, will give FFP and platelets Disseminated intravascular coagulation (DIC) A code may not be assigned based on abnormal laboratory results or diagnostic report findings alone. The physician must document the corresponding diagnosis in the body of the medical record. 16 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved Documentation of Comorbid Conditions Johns Hopkins Ochsner Clinic 17,649 patients J Stonemetz et al ,J Clin Outcomes Mgmt 2007; 14 (9): 499-50 17 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. • • • • • • Inpatient elective ASA Physical Status II III or IV Comorbid conditions Conditions identified Increase comorbid conditions Increase (predicted) 8.3 13.6 5.3 $15.2M © 3M 2015 All Rights Reserved Cardiology Clinical Terms Diagnostic Statement (Documentation needs clarification) (Accurate code may be assigned) Pulmonary insufficiency Document acuity (acute or chronic), document cause (due to shock, surgery, trauma) SOB, paCO2 60 mmHg, pH 7.32, O2 sat 88%, BiPAP Respiratory failure (specify acuity, if known or suspected: acute, chronic or acute on chronic; document hypoxia, hypercapnia, if present) CT scan/ MRI of brain infarction Cerebral Infarction: etiology embolism, thrombosis, occlusion, stenosis, or hemorrhage; presence of cerebral edema and clinical significance from the diagnostic findings to the current condition; artery :carotid, middle cerebral, vertebral; laterality ; cause-and-effect between medical intervention and the Cerebral Infraction and if related to intraoperative or postprocedural either cardiac or other type of surgery Diabetes, blood sugar ↑360, will start insulin drip, history of PVD Specify type (type 1, type 2, drug or chemical induced, other underlying condition), document any associated complications (diabetic autonomic neuropathy, diabetic foot ulcer, PVD due to diabetes – must document a cause and effect link), document insulin control status as controlled, out of control, with hyperglycemia CXR shows chronic lung changes. Nurses’ notes indicate COPD. Home meds of inhalers noted COPD (document if with acute exacerbation or decompensated and document if oxygen dependent); Emphysema (document type such as unilateral, panlobular, centrilobular) Chronic kidney disease (CKD) Document stage (stage 1-5, ESRD) and etiology such as due to diabetes or polycystic kidney disease Acute kidney failure Document etiology, if known or suspected (acute tubular, cortical or medullary necrosis; postprocedural; post-traumatic or drug-induced) A code may not be assigned based on abnormal laboratory results or diagnostic report findings alone. The physician must document the corresponding diagnosis in the body of the medical record. 18 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved Risk-Adjusted Mortality: Actual versus Expected Advocate Medical Specialty Behavioral Cardiology CT Surgery Medicine Neurology Neurosurgery Ophthalmology Orthopedics Pulmonary Renal Surgery Transplant Vascular Women's Health Total Medicare Volume 14 568 105 1,265 224 31 9 626 539 273 263 0 53 18 3,988 Actual Deaths 0 15 3 51 7 1 0 3 28 1 9 0 0 0 118 Actual Death Rate 0.00% 2.64% 2.86% 4.03% 3.13% 3.23% 0.00% 0.48% 5.19% 0.37% 3.42% 0.00% 0.00% 0.00% 2.96% Expected Deaths 0.0 17.3 2.4 50.4 10.5 0.1 0.0 7.2 31.6 3.5 9.8 0.0 1.2 0.1 134.1 Expected Variance, Variance, Death In As A % Rate Deaths Of Expected 0.00% 0.0 0.0% 3.05% -2.3 -13.3% 2.29% 0.6 25.0% 3.98% 0.6 1.2% 4.69% -3.5 -33.3% 0.32% 0.9 900.0% 0.00% 0.0 0.0% 1.15% -4.2 -58.3% 5.86% -3.6 -11.4% 1.28% -2.5 -71.4% 3.73% -0.8 -8.2% 0.00% 0.0 0.0% 2.26% -1.2 -100.0% 0.56% -0.1 -100.0% 3.36% -16.1 -12.0% Data based on all cases using selection criteria. No inference is made or conclusion can be drawn about the significance of actual to expected mortality variance without further study. 19 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved 3M APR DRG Classification System Risk-Adjusted Mortality Example APR-DRG 194 , HEART FAILURE Illinois Average APR DRG Subclass 1 2 3 4 Total Actual Cases Deaths Mortality Rate 1,549 5 0.3% 9,812 46 0.5% 10,792 239 2.2% 2,856 390 13.7% 25,009 680 2.7% Advocate Actual Cases 9 89 90 34 222 Actual Expected Actual Mortality Deaths Deaths Rate 0.0 0 0.0% 0.4 2 2.2% 2.0 1 1.1% 4.6 4 11.8% 7.0 7 3.2% Data Source: 3M APR DRG Classification System utilizing MEDPAR 2013 Data based on all cases using selection criteria. No inference is made or conclusion can be drawn about the significance of actual to expected mortality variance without further study. 20 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved ICD-10 Documentation Specificity for Heart Failure Specify • Acuity – acute, chronic, acute on chronic/exacerbation • Type – systolic and/or diastolic heart failure • Etiology known or suspected: • Anemia • Supraventricular tachycardia • Myocarditis • Cardiomyopathy (dilated, hypertrophic (obstructive vs. nonobstructive), restrictive • Structural heart disease • Hypertension • Renal failure © 3M 2015. All Rights Reserved. 21 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved Training objective: Heart Failure Respond to query SAMPLE PHYSICIAN: SOI LESS THAN PEERS Document the drivers of SOI TARGET FOR TRAINING/GUIDANCE Treat underlying cause: clinical Top 10 secondary diagnoses from National Norms driving SOI subclass 3 and 4 effectiveness 194 - Heart Failure SOI Subclass 1 2 3 4 Overall Cases Actual Days 1 10 3 0 14 1 40 19 0 60 ALOS 1.0 4.0 6.3 0.0 4.29 Peer Comparison Sample Physician Peer Group 1 - Cardiology Peer Group 2 - Physician Practice Group Peer Group 3 -National Distribution 7% 71% 21% 0% 100% Actual Weight 0.4868 Total Weight 0.4868 0.6127 0.9591 2.0096 6.1270 2.8773 0.0000 9.4911 Severity Index 0.6779 Variance 0.7311 0.7982 0.8695 --7.3% -15.1% -22.0% Subclass 3 Subclass 4 Dx Code Description Dx Code Description 5849 486 42833 42823 4271 5119 42831 42821 2639 51883 Acute Kidney Failure Nos Pneumonia, Organism Nos Ac On Chr Diast Hrt Fail Ac On Chr Syst Hrt Fail Parox Ventric Tachycard Pleural Effusion Nos Ac Diastolic Hrt Failure Ac Systolic Hrt Failure Protein-cal Malnutr Nos Chronic Respiratory Fail 51881 41071 5070 51884 5845 4275 78551 262 99592 570 Acute Respiratry Failure Subendo Infarct, Initial Food/vomit Pneumonitis Acute & Chronc Resp Fail Ac Kidny Fail, Tubr Necr Cardiac Arrest Cardiogenic Shock Oth Severe Malnutrition Severe Sepsis Acute Necrosis Of Liver Lower SOI 22 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved “Drivers” of Severity and Mortality Depends on Principal Diagnosis and Other Issues Gastrointestinal hemorrhage (acuity, link to site of bleed) End stage renal disease (cause) Encephalopathy (type, acuity and cause) 23 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. Acute renal failure and cause Atrial fibrillation/flutter (type and etiology) Principal Diagnosis COPD acute exacerbation Electrolyte imbalances © 3M 2015 All Rights Reserved CDI Program Concurrent Real Time All conditions documented in the medical record Capture Severity Of Illness (SOI) Capture Risk Of Mortality (ROM) 360 Assign DRG and APR-DRG Physicians CMS Medicaid private payer rules 25 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved Concurrent Query Process Query Opportunity Physician Responds Query Yes No Clarify EMR 26 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. No Response Respond © 3M 2015 All Rights Reserved 3M Health Information Systems When should a physician be queried regarding clinical documentation? “Whenever there is conflicting, ambiguous, or incomplete information in the health record regarding any significant reportable condition or procedure” AHIMA Practice Brief “Managing an Effective Query Process” October 2008 27 © 3M 2015. All Rights Reserved. 3M Confidential – for customer's internal review only. Further use or disclosure © 3M 2011. All Rights Reserved. requires prior approval from 3M. 3M Health Information Systems Documentation of Comorbid Conditions Johns Hopkins Ochsner Clinic 17,649 patients J Stonemetz et al ,J Clin Outcomes Mgmt 2007; 14 (9): 499-50 28 • • • • • • © 3M 2015. All Rights Reserved. 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. Inpatient elective ASA Physical Status II III or IV Comorbid conditions 8.3 Conditions identified 13.6 Increase comorbid conditions 5.3 Increase (predicted) $15.2M Physician Role Focus on patient care Respond to queries No need to learn coding CDI nurse is a resource to the physician © 3M 2015. All rights reserved. 29 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved Example: Impact of Surgeon Response to Query “The magnesium level is 1.6 and the patient is receiving magnesium sulfate.” “Please provide a corresponding diagnosis” Query: Documents “hypomagnesemia” Orthopedic Procedure IMPACT W/O RESPONSE TO QUERY RW = 1.5344 GLOS = 3.25 SOI = 1 MINOR ROM = 1 MINOR 30 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. IMPACT W/ RESPONSE TO QUERY RW = 1.6994 GLOS = 3.50 SOI = 2 MODERATE ROM = 1 MINOR © 3M 2015 All Rights Reserved General Documentation Guidelines All treatments diagnoses and procedures Hands-on treating practitioner : EMR and discharge summary Cannot code from lab x-ray symbols (↑, ↓) Cut and paste risk of Fraud and Abuse 31 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved General Documentation Guidelines Inpatient condition must meet at least one of the following criteria • • • • • 32 Clinical evaluation Therapeutic treatment Diagnostic procedures Extended length of hospital stay Increased nursing care and/or monitoring 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved Quality Scorecards APR DRG 3M™ Subclasses 33 Severity of Illness Risk of Mortality 1. Minor 1. Minor 2. Moderate 2. Moderate 3. Major 3. Major 4. Extreme 4. Extreme 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. Quality Documentation Coding © 3M 2015 All Rights Reserved 3M APR DRG Classification System Risk-Adjusted Mortality Example APR-DRG 134 – PULMONARY EMBOLISM State Average APR DRG Subclass 1 2 3 4 Total Cases 321 624 397 114 1,456 Actual Deaths Mortality Rate 0 0.0% 5 0.8% 15 3.8% 38 33.3% 58 4.0% XYZ Example Actual Cases 5 4 2 3 14 Actual Expected Actual Mortality Deaths Deaths Rate 0.0 0 0.0% 0.0 1 25.0% 0.1 1 50.0% 1.0 0 0.0% 1.1 2 14.3% Mortality Rate % Variance 0% ― 900% -100% 82% Patients expiring at levels <4 Data Source: 3M APR DRG Classification System utilizing MEDPAR 2014 data Data based on all cases using selection criteria. No inference is made or conclusion can be drawn about the significance of actual to expected mortality variance without further study. 34 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved SOI and ROM: Dependent on all of the patient’s underlying conditions Principal Diagnosis Serious Multiple Comorbid Diseases Interaction 35 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved Principal Diagnosis "XYZ" Impact of Secondary Diagnosis 36 1 2 3 4 Severity of Illness Minor Moderate Major Extreme 1 2 3 4 Risk of Mortality Minor Moderate Major Extreme 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. Secondary Diagnosis-Diabetes Mellitus Uncomplicated Diabetes Diabetes w Neuropathy Diabetes w Ketoacidosis Diabetes w Hyperosmolar Coma Secondary Diagnosis-Cardiac Dysrhythmias Premature Beats Sinoatrial Node Dysfunction Paroxysmal Ventricular Tachycardia Ventricular Fibrillation © 3M 2015 All Rights Reserved Diabetic “Neuropathy” is Nonspecific in ICD-10 Diabetic Neuropathy is a nonspecific code in ICD-10. If known or suspected, document: Diabetic mononeuropathy Diabetic polyneuropathy Diabetic autonomic neuropathy Diabetic amyotrophy Type of diabetes: Type 1 or Type 2 Control status • Document with or without hyperglycemia In ICD-10, the following are classified as “with hyperglycemia” 37 “Inadequately controlled” “Out-of-control” “Poorly controlled” 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved ICD-10 Documentation Tips Use adjectives Indicate cause and effect Be specific about aspects of the disease Identify specific anatomical site and laterality Use exact dates 38 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. • Acute, chronic, acute on chronic, mild, moderate, severe, persistent • “ Severe persistent asthma with acute exacerbation” • Use “due to” or “secondary to” • “ Pneumonia due to Pseudomonas pneumonia” • Current terminology • “ Atypical or type II atrial flutter; Persistent atrial fibrillation • “ Pressure ulcer of right heel, stage 3” • Acute Myocardial Infarction 7/10/2015 © 3M 2015 All Rights Reserved “Probable" “Possible" "Suspected" Diagnosis Inpatient application only: Coded as though they exist If condition is ruled out, it may not be coded Outpatient application: Must code signs/symptoms, not the suspected condition Supports appropriate E&M professional component 39 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved Chest Pain Alternatives Biliary Colic MS-DRGs 444/445/446 RW = 1.5055 Anxiety MS-DRG 880 RW = 0.6191 Cardiac Cath MS-DRGs 286/287 RW = 1.9634 GERD Gastritis MS-DRGs 391/392 RW = 1.0958 Anterior CP Pleuritic CP Chest Wall Pain MS-DRG 204 RW = 0.6472 Psychogenic Angina Pericarditis MS-DRGs 314/315/316 RW = 1.7589 Costochondritis Tietze’s Disease MS-DRGs 205/206 RW = 1.2566 Chest Pain MS-DRG 313 RW = 0.5404 Pleurisy MS-DRGs 193/194/195 RW = 1.4378 Pulmonary Embolism MS-DRGs 175/176 RW = 1.6121 Psychogenic Chest Pain MS-DRG 882 RW = 0.6676 Shingles MS-DRGs 595/596 RW = 1.7691 Note: In Quick Reference Guide 40 3M Confidential – for customer's internal © 3Mreview 2011.only. All Rights Further use or disclosure requires prior approval Reserved. from 3M. CAD MS-DRGs 302/303 RW = 0.9999 Angina MS-DRG 311 RW = 0.5128 Cardiac Arrhythmia MS-DRGs 308/309/310 RW = 1.2188 © 3M 2015 All Rights Reserved Documentation for Pulmonary Embolism Document acuity: Specify if related to any other condition such as: •Acute •Chronic •Atrial fibrillation •Healed/old Specify meaning of “history of PE” •Patient has chronic PE continuing to be •Hypercoagulable state treated, is being prophylactically treated or patient no longer has the condition •Documentation of “chronic pulmonary embolism” vs. “healed PE” or “old PE” makes a clear distinction •Malignancy Specify type: Document presence of cor pulmonale (specify acute or chronic) •Saddle •Septic •Postprocedural or due to a vascular 41 •DVT (specify site and laterality) 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. device •Orthopedic surgery •Sepsis •Trauma © 3M 2015 All Rights Reserved Acute Myocardial Infarction ICD-10 Type : STEMI or NSTEMI Specific site of myocardium :anterior/inferior wall Coronary artery involved :LMCA, LAD, RCA, LCx Age of new MI within 4 weeks; specify date 42 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved Documentation of Pancreatitis 66 year old male admitted nausea, vomiting, abdominal pain; history of elevated triglycerides and daily alcohol use. Lab: Elevated lipase and amylase Current Documentation Pancreatitis, alcohol use ICD-10 Documentation Acute pancreatitis due to alcohol dependence • • • • 43 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. Treatment: IVF, NPO, pain control, electrolyte correction. Intoxication Blood alcohol Psychotic disorders :delusions hallucinations In remission withdrawal : delirium perceptual disturbances © 3M 2015 All Rights Reserved 3M APR DRG Classification System Risk-Adjusted Mortality Example APR-DRG 720, SEPTICEMIA & DISSEMINATED INFECTIONS Illinois Average APR DRG Subclass 1 2 3 4 Total Advocate Actual Cases Deaths Mortality Rate 880 1 0.1% 3,680 50 1.4% 10,539 518 4.9% 11,594 3,067 26.5% 26,693 3,636 13.6% Actual Cases 9 26 72 120 227 Actual Expected Actual Mortality Deaths Deaths Rate 0.0 0 0.0% 0.4 3 11.5% 3.5 4 5.6% 31.7 28 23.3% 35.6 35 15.4% Data Source: 3M APR DRG Classification System utilizing MEDPAR 2013 Data based on all cases using selection criteria. No inference is made or conclusion can be drawn about the significance of actual to expected mortality variance without further study. 44 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved Sepsis and Severe Sepsis Sepsis • Streptococcal sepsis (group A, group B, Streptococcus pneumoniae, other streptococcal) or • Other sepsis (e.g., MRSA, pseudomonas) 45 Severe sepsis associated with organ dysfunction • Specific associated organ dysfunction (not MOD) and • Presence of septic shock 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved Documentation of Acute Kidney Failure Specify the etiology known or suspected 46 • Postprocedural • Posttraumatic • Other condition (e.g., dehydration, rhabdomyolysis) Specify the Type • Acute renal “insufficiency” • Acute kidney injury (AKI) • Acute kidney failure SOI 1; ROM 1 SOI 3; ROM 3 SOI 3; ROM 3 Acute kidney failure “ due to” • Acute tubular necrosis • Cortical necrosis • Medullary (papillary) necrosis SOI 4; ROM 4 SOI 4; ROM 3 SOI 4; ROM 3 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved Respiratory Failure Documentation Acuity • Acute • Chronic • Acute on chronic • SOB labored breathing Findings Etiology or cause 47 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. • With hypoxia Type I • With hypercapnia Type II • pH, pO2 pC02 “Acute respiratory failure due to Klebsiella Pneumonia treated and resolved” © 3M 2015 All Rights Reserved Complications Clinical definition “A condition occurring in the postoperative period”. Coder definition “A diagnosis related to the surgical procedure” Complication-900 code 48 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved Cerebral Infarction 49 Document etiology of cerebral infarction • • • • Embolism Thrombosis Occlusion Stenosis Specify artery involved • • • • • • • Anterior cerebral artery Basilar artery Carotid artery Cerebellar artery Middle cerebral artery Posterior cerebral artery Vertebral artery 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. Link the occluded vessel to the infarct and laterality Intraoperative or Postprocedural cerebral Infarction © 3M 2015 All Rights Reserved Postoperative Respiratory Failure POSTSURGICAL PATIENT • Surgery caused the failure • Patient failed weaning off vent • Underlying respiratory condition that could have been the cause of the failure QUALITY CONCEPTS • Respiratory failure not present on admission (POA) and occurs after an operative episode: patient safety indicator (PSI 11) • Document: • POA status vs. occurs after admission • Confirmation of diagnosis if condition documented without corresponding clinical picture • Cause of the respiratory failure following surgery (related or unrelated to surgery) 50 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved ICD-9 vs. ICD-10 Structural Changes ICD-9 DIAGNOSIS CODES # # # # # 3-5 characters Category etiology, site, manifestation ICD-10 Diagnosis code a # a/# a/# a/# a/# a/# 3-7 characters Category 51 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. etiology, site, manifestation extension © 3M 2015 All Rights Reserved Building an ICD-10 Diagnosis Code EXAMPLE: FRACTURE FEMUR S Fracture Femur 52 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. 7 Head & Neck Femur 2 0 Base of Neck Femur 4 2 Displaced fx left Femur K Subsequent encounter closed fx with nonunion © 3M 2015 All Rights Reserved Total Joint Replacement Joint and laterality Device inserted Synthetic substitute Qualifier 53 • Autologous tissue substitute • Nonautologous tissue substitute • Synthetic substitute • Metal • Metal on polyethylene • Ceramic • Ceramic on polyethylene • Cemented • Uncemented 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved Documentation Requirements for Fractures ENCOUNTER SPECIFICITY INITIAL – PATIENT IS RECEIVING ACTIVE TREATMENT FOR THE CONDITION: • Surgical treatment • Emergency department encounter, and • Evaluation and treatment by a new physician SUBSEQUENT – PATIENT HAS RECEIVED ACTIVE TREATMENT OF THE CONDITION AND IS CURRENTLY RECEIVING ROUTINE CARE FOR THE CONDITION DURING THE HEALING OR RECOVERY PHASE. • Cast change or removal • Removal of external or internal fixation device • Adjustment of medication • Other aftercare and follow-up visits following treatment of the injury or condition SEQUELA – USED FOR COMPLICATIONS OR CONDITIONS – LATE EFFECTS THAT ARISE AS A DIRECT RESULT OF A CONDITION. 54 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved ICD-10 Documentation Requirements for Procedures LATERALITY OF SITE • Left • Right • Bilateral SPECIFICITY OF APPROACH 55 • Open • Percutaneous • Percutaneous endoscopic • Via natural or artificial opening • Via natural or artificial opening- endoscopic • Open with percutaneous endoscopic assistance • External 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. © 3M 2015 All Rights Reserved Building an ICD-10 Procedural Code PTCA WITH 1 DES 0 Medical and Surgical Heart & Great Vessels PTCAs are always: Section 0: Medical & Surgical Body System 2: Heart & Great Vessels Root Operation 7: Dilation 56 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. 2 7 Dilation 0 3 Coronary Artery, One Site Body Part 0: one site 1: (2) sites 2: (3) sites 3: (4+) sites 4 Z Perc Intraluminal Drug-eluting device Approach 0: open 3: perc 4: perc endoscopic Device 4: drug-elut D: non-elut T: radioactive Z: no device No Qualifier Qualifier 6: bifurcating Z: no qualifier © 3M 2015 All Rights Reserved Impact of Documentation 57 MS-DRG 330 2.4981 MS-DRG 329 5.1396 MS-DRG 329 5.1396 Bowel Procedure with CC Bowel Procedure with MCC Bowel Procedure with MCC PDx: Colon cancer PDx: Colon cancer PDx: Colon cancer SDx: SDx: SDx: Dehydration Acute Renal Failure – ATN Acute Renal Failure – ATN Post-op ileus (codes to 997.4 + 560.1) Expected ileus (560.1) Expected ileus (560.1) “Ulcer/Wound” noted by RN Pressure Ulcer, site unspecific Pressure Ulcer Stage IV on Sacrum PPx: Left hemicolectomy PPx: Left hemicolectomy PPx: Left hemicolectomy APR DRG: SOI Level: APR Weight: ROM Level: Peer Group APR DRG: SOI Level: APR Weight: ROM Level: Peer Group APR DRG: SOI Level: APR Weight: ROM Level: Peer Group 221 2 1.7681 1 0.0% 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. 221 3 2.9531 3 2.5% 221 4 6.3732 4 24.2% © 3M 2015 All Rights Reserved 3M Health Information Systems 3M™ APR DRGs MDC/APR MDC 314 APR DRGs Subdivide each APR DRG into subclasses Four Severity of Illness Subclasses Four Risk of Mortality Subclasses 1. Minor 1. Minor 2. Moderate 2. Moderate 3. Major 3. Major 4. Extreme 4. Extreme 1,256 Subclass Cells 58 © 3M 2013. All Rights Reserved. 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. 1,256Subclass Cells 3M Health Information Systems Clinical Term 1. Status post CABG doing well 2. Chest pain probable ACS 3. Acute myocardial infarction with ST elevation 4. Acute STEMI of LMCA 5. Congestive heart failure 6. EKG shows atrial fibrillation 7. Pleuritic chest pain, SOB O2 sat 70% 8. Excessive bleeding noted following surgery 9. Status post CABG doing well 59 © 3M 2013. All Rights Reserved. 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. Diagnostic Term I-10 1. Atherosclerosis of autologous vein (or artery)(non autologous biological) CABG with unstable angina pectoris (or with spasm) 2. Intermediate or insufficiency coronary syndrome ( or unstable angina; or coronary slow flow syndrome; or myocardial infarction; 3. Myocardial infraction (STEMI) involving the anterior wall and left main coronary artery LMCA; ( or LAD,diagonal/or right coronary or left circumflex oblique marginal (NSTEM I no additional specificity required) 4. Subsequent STEMI Myocardial infarction inferior wall (< four weeks) e.g.10/13/12 acute S TEM I of L MCA status post STEM I on 9/23/2012 5. Acute systolic heart failure: ( acute, chronic/acute on chronic systolic/diastolic/both; specific etiology known or suspected) 6. Atrial fibrillation: paroxysmal ( persistent/chronic; or atrial flutter Typical/Type I; atypical or Type II) 7. Acute pulmonary embolism (saddle /septic ) with acute Cor Pulmonale 8. Acute blood loss anemia ,intra operative (or post operative) cardiac/other 9. Coronary angioplasty coronary artery one site(or more ) autologous venous tissue, open; drug eluting versus nondrug eluting device) 3M Health Information Systems Complication Postop ileus Non-Complication Ileus (997.4 + 560.1) Ileus secondary to surgery (997.4 + 560.1) Post op atelectasis Prolonged ileus Expected ileus Incidental atelectasis (997.39 + 518.0) Atelectasis Post op anemia (998.11 + 285.1) 60 © 3M 2013. All Rights Reserved. 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. Acute blood loss anemia 3M Health Information Systems ICD-10 Pulmonary Embolism (PE) and Cor Pulmonale Unchanged New Embolism with cor pulmonale and acute or chronic 61 © 3M 2013. All Rights Reserved. 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M. :Acute or chronic versus healed or “old pulmonary embolism History of PE - Still present Healed/old? 3M Health Information Systems ICD-10 Transient Ischemic Attack “TIA” = unspecified code If known or suspected, document: • • • • • • 62 Vertebro-basilar artery syndrome Carotid artery syndrome Precerebral artery syndrome Amaurosis fugax Transient global amnesia Other cerebral ischemic attacks and syndromes © 3M 2013. All Rights Reserved. 3M Confidential – for customer's internal review only. Further use or disclosure requires prior approval from 3M.