Running head: SELF-ASSESSMENT OF NURSING STANDARDS OF PRACTICE Self-Assessment of Nursing Standards of Practice Amy Lampen Ferris State University 1 SELF-ASSESSMENT OF NURSING STANDARDS OF PRACTICE 2 Abstract Working as a hospital medicine nurse correlates closest with Standards of Practice for Health Care Delivery System Case Management and Transitions of Care Professionals identified by the American Case Management Association (American Case Management Association, 2013). Self-assessment is an important trait of being a leader as presented in our leadership class. Therefore, this paper provides a self-reflection of the application of these practice standards in my current practice. A Professional Development Plan will be presented to identify goals to maintain competency, as well as an action plan to meet these goals. Evaluation of the progress of these goals is outlined as well. SELF-ASSESSMENT OF NURSING STANDARDS OF PRACTICE 3 Self-Assessment of Nursing Standards of Practice Hospital medicine, or hospitalist, nursing involves comprehensive discharge planning and preparation, coordination of transition of care, medication reconciliation, multidisciplinary collaboration and timely communication of information to outpatient providers. Because this role is highly focused on the discharge process, it is closely aligned with case management. Standards of practice for nursing, whether specialty or general nursing, “provide the overall framework for measuring the competency of the professional” (American Nurses Association [ANA], 2012, p. 33). Self-assessment of expected standards is part of the performance improvement process. Standards of Practice Accountability The case manager demonstrates shared accountability in collaborative practice, ensures follow through of commitments of oneself as well as others, contributes to decision-making as part of a interdisciplinary team and secures the discharge plan in a time appropriate manner (American Case Management Association [ACMA], 2013). I attend daily multidisciplinary patient rounds, where I contribute to the discussion of each patient and offer suggestions for complicated cases. I collaborate with the staff nurse, the care manager and the physician then I prioritize tasks in order to secure a quality discharge that meets expected length of stay. Professionalism The case manager reflects the organization’s mission, vision and values, commits to continued learning and professional development, researches and applies evidence-based SELF-ASSESSMENT OF NURSING STANDARDS OF PRACTICE 4 practice, keeps current with health care economics and demonstrates financial stewardship (ACMA, 2013). I reflect the organization’s commitment to superior quality, financial strength and clinical excellence. During the discharge process, I am attentive detail and cost effective decisions for both the patient and the organization. Professional development is ongoing. In addition to working towards my baccalaureate degree in nursing, I comply with educational requirements by my organization. Above my job expectations, I recently presented research to our team regarding improving the transition of care process for patients leaving the hospital with tests pending at time of discharge. Collaboration The case manager values what other disciplines contribute, communicates with members of the health care team to achieve optimal outcomes and builds relationships that foster trust (ACMA, 2013). Everyday, I review and discuss patient needs with numerous members of the health care team including outpatient practices, nursing staff, specialists and ancillary staff. I work closely with the primary care offices to be sure they are notified of any outstanding issues and follow-up needs. I am also a part of a team that works on day-to-day process improvement. I have received positive feedback from staff regarding flexibility, being approachable and responsive. Care Coordination With careful time sequencing, the case manager facilitates progression of care and coordinates resources and services to achieve desired outcomes (ACMA, 2013). Early on, the case manager works to secure a safe and effective discharge plan. He or she evaluates patient’s and caregiver’s understanding and comfort with the plan of care. SELF-ASSESSMENT OF NURSING STANDARDS OF PRACTICE 5 Prior to discharge, I work with care management to facilitate outpatient services in the ambulatory treatment unit. I ensure every patient being discharged has a post-hospital follow-up appointment arranged prior to discharge. I initiate the referral process for patients who may need first time consultations with specialists such as oncology or vascular surgery. On the day of discharge, I confirm the discharge plan and coordinate time of discharge with care management, nursing and the hospitalist physicians. Advocacy The case manager discusses cost of services with the patient or caregiver, works with payers to ensure access of patient benefits, notifies appropriate team members regarding concerns for abuse, neglect or exploitation and ensures patient wishes are respected (ACMA, 2013). I advocate for the patient in various ways. I look for free or reduced price medications and verify formulary use of certain medications at time of discharge. Often times, patients are capable to make their own decisions. Staff can become frustrated when that patient declines professional recommendations. I do my best to be a patient advocate by reminding staff that we need to ultimately respect patient wishes. Resource Management The case manager evaluates available resources, secures the appropriate payer authorization needed, reviews utilization of medical necessity, complies with regulatory requirements, identifies unnecessary costs that impact the hospital, implements strategies to avoid these costs and refers quality or risk management issues as necessary (ACMA, 2013). I have developed a close working relationship with the local clinics who serve the under and uninsured. I utilize their resources for established patients as well as new patients. I look for SELF-ASSESSMENT OF NURSING STANDARDS OF PRACTICE 6 indigent programs for medications and other reduced cost options. I am an active member of the team working on strategies to reduce cost by avoiding readmissions, anticipating discharge needs in a timely manner and addressing necessity for continued hospitalization. Certification “Certification validates a case manager’s knowledge, competency and skills” (ACMA, 2013, p13). As stated earlier, my current practice has some similarities to case management. However, it is not considered a case management role so certification is not applicable. Professional Development Plan Goals and Action Plan As a reflection of the above standards of practice, I have established goals to maintain competency. As we continue to review process improvement strategies, I will strive to consider all stakeholders involved. I will continue to keep an ongoing journal of issues that are brought to my attention. These areas of concern will be disseminated and discussed at monthly team meetings. Progress and outcomes will be shared at subsequent meetings. In accordance with the application of evidence-based practice, I will focus on another area to research in the transition of care process. Within the next two weeks, I will meet with my director to discuss current initiatives. Within one month I will begin researching evidence-based findings on the topic to be decided. With the new changes in the health care system, I plan to focus on getting a better understanding of the Affordable Care Act. In order to best manage resources, I need to know how these changes financially impact our facility and our community. By weekly readings and open discussion with other health care professionals, I would like to be able to identify three local challenges with health care reform by the end of this year. SELF-ASSESSMENT OF NURSING STANDARDS OF PRACTICE 7 Finally, as I consider my professional future, I need to plan my next academic step. My long-term goal is to become a nurse practitioner. I plan to complete the BSN program in the fall of 2015. The organization I work for has an educational partnership with Chamberlain College of Nursing. I have will be scheduling a 40-minute phone appointment in the next week to discuss their online MSN to FNP track. Evaluation As previously discussed, I will measure the progress of process improvement by way of monthly follow-up meetings. I will solicit feedback from stakeholders and re-evaluate for stakeholders that may have incidentally been overlooked. Tasks will be delegated by management as deemed appropriate. Within one month, my director and I should have come to a consensus on an area to research for process improvement. By this time, I should have our facility librarian pulling some scholarly articles. I would like to have some well-organized information to present in two months. Following an informational call with Chamberlain’s advisor, I will hopefully have a plan laid out for application to the program and a projected start date. I will then have an estimate of tuition cost so I can work on personal budget planning as well. Conclusion As described in the guidelines of this assignment, “Insight gained from self-reflection or self-assessment can be very revealing” (Bishop, 2014, p. 15). By identifying our professional standards, recognizing if we are meeting the expectations and developing a professional plan, we can exemplify our leadership skills. SELF-ASSESSMENT OF NURSING STANDARDS OF PRACTICE 8 References American Association of Colleges of Nursing (2014). Your guide to graduate nursing programs. [Brochure]. Retrieved from http://www.aacn.nche.edu American Case Management Association (2013). Standards of practice & scope of services for health care delivery system case management and transitions of care (TOC) professionals. [Brochure]. Retrieved from http://www.acmaweb.org American Nurses Association. (2012). The essential guide to nursing practice Applying ANA’s scope and standards in practice and education. Silver Spring, MD: Nursesbooks.org. Rhonda, B. (2014). NURS 440 Leadership in nursing [Syllabus]. Ferris State University. Welcome, Holland Hospital nurses!. (n.d.). In Chamberlain College of Nursing. Retrieved September 24, 2014, from http://www.chamberlain.edu/info/hollandhospital