Innovative media relations to build credibility and fund base: presenting social problems in a matter-of-fact manner By Bhupesh Joshi Director Communicators India Social problems in a matter-offact (straightforward) manner! • We will NOT cover fund-raising through creative events as this must have already been discussed • We will rather focus on ways to make use of our in-house team capacity to raise funds in a cost effective manner • Can there be cost effective ways of remaining in the news and thereby generating attention among funders? • Experience suggests social problems presented in a matterof-factly tone helps us achieve many of our media visibility objectives within limited resources Presenting social problems in a matter-of-fact manner FIRSTLY • Realise that in developing countries it concerns almost everyone-consciously or subconsciously-governments, corporates, citizens (We are not living in Beverly Hills!) • Interestingly, most rich people in the liberalised India of today have had humble middle class beginnings • So how do we call a spade a spade? Do we need a strategy? May be, but our observations and a sensitive take on social problems is enough to start off! Why this works? - There are many unfinished tasks and unsaid promises to feel concerned about - Famous writers & filmmakers have proved that stories on serious societal subjects not only sell they also win accolades - Finally, media education and journalism are based on the premise of nation building- some call it Fourth Estate, others promotion of plural voices. So our target group is far more sensitive to social issues than we can ever imagine Ingredients a) An in-house team having a flair for external communication and writing b) Regular supply of newspapers, magazines and round the clock TV room, if possible c) Media monitoring becomes a daily exercise d) Analysing coverage and developing an understanding of where the organisation stands within a plethora of issues and events e) A small media relations firm if the budget permits Case studies presented in a matter-of-fact manner: some examples from the social development field… A) Ashish Foundation B) Sri Ram Ashram C) Early Childhood Care & Slumdog Millionaire D) Timely reactions by CSR, NCPEDP E) Field Visits & Case Studies for TV Case Studies… The Times of India, New Delhi This orphan is now a Gates scholar Shreya Roy Chowdhury /, TNN | Apr 29, 2011, 05.06AM IST Fairy tale story of an orphan. NEW DELHI: She was just three days old, when she was left to die in a lonely alley in the temple town of Haridwar. Dumped to her fate, she lay by the roadside sobbing and gasping for breath amidst the ebb and flow the Ganga nearby. But destiny had something else in store. Soma Sharan was picked by a good Samaritan. That was 1993. And from an orphanage in Haridwar to heady Los Angeles to being the prestigious Gates Millennium scholar - it's been a giant leap of fate for the 18-year-old girl. Eight years later, it's homecoming for Soma Sharan. She has come to India to be alongside her 70 brothers and sisters. Well, she has a very large family at Sri Ram Ashram, Haridwar, where she grew up after being abandoned. Soma is now going places. She is now a Gates Millennium Scholar. Her undergraduate course atUniversity of California at Los Angeles is being sponsored. And she has also earned a scholarship for her graduate studies and even her Phd. Media's Response- Slumdog Millionaire & front Page coverage on allocated budget for children; victims of violence talk to the press Plan-TOI- Front Page- 24th February ,2009 Media's Response-Front page story in The Hindu following a field Visit to SOSCVI Village for Disabled and Orphaned Children in Khajurikalan (Bhopal, M.P) TV Stories SOS Village for persons with disabilities in Bhopal http://ibnlive.in.com/news/bhopal-sos-village-a-support-systemfor-orphans/214066-3.html Ashish Centre- CNN –IBN under citizen journalism. http://cj.ibnlive.in.com/fullvideo/cnnibn/294245 Outreach: basics of effective media relations • Create a database of journalists • Add them as friends, networks • Strengthen relations through carefully drafted mails and stories • Visit their office, meet them in person whenever there is an opportunity Tools that come in handy… •Press Release: learn to draft them. 1st para should cover what, where, when, why and how •Background notes for interviews, features, etc •Creative invites: examples- Children’s invites, etc •Emails: give them the story •Media briefings by beneficiaries/survivors Importance of effective story telling… • Present things in the simplest way possible. Human interest and emotional connect are important • Develop issue-centric not just organisation-centric view • Newspapers and TV channels look for case studies- create good case studies and present in simplest way • Know your calendar and keep abreast with current events - Coincide your announcements with important occasions - Feed info that goes with current news stories Conclusion: • Ensure two-way communication and build trust • Media and communications people may need to work as partners as they often stand for a common cause • Understand how media operates before approaching them • Invest in relationships. Create events for journalists, invite them as speakers at events, etc. • Develop an issue-centric not just organisation-centric approach So how are we benefiting? • Securing millions of rupees of media space through effective communication and knowledge based approach • Building journalists as our friends/partners in change for any support in the future • Becoming a credible source of information on issues • Getting recognised by policy makers and funders as credible organisations and individuals • Generating news clippings and TV stories for fund raising meetings and social media promotion THANK YOU Communicators India G-68, Ground Floor, East of Kailash, New Delhi-110065. www.communicatorsindia.com