John J Mataraza 631 Chestnut Hill Ave Brookline, MA 02445 617.383.5005 john.mataraza@gmail.com Experience 2003 - COMCAST Director of Marketing Program Development Director of Marketing Strategy CHELMSFORD, MA Defined and executed go-to-market acquisition and retention strategies including full campaign calendar development and associated offer strategy against budgeted revenue generating unit goals. Directed media buys to establish ideal tactical mix of television, radio, interactive, print, out-of-home, and emerging new media vehicles. Established a coordinated sports marketing strategy for Boston leveraging partnerships with the Boston Red Sox, Boston Celtics, Boston Bruins, and college athletics. Leveraged a blend of mobile marketing, new media and interactive, and events strategy to maximize return on investment. Created and built Comcast Town at Fenway Park as a showplace for emerging Comcast technologies and a venue to interact with new product applications. Directed the creation of a multicultural marketing strategy including in-language marketing collateral, incremental product launches, and sales channel education. Ownership and management marketing expense budget. Director Product Management - High Speed Internet & Wireless Services MANCHESTER, NH Focused on introducing new media and experimental tactics while blending traditional marketing efforts to help strengthen Comcast’s acquisition, upgrade, and competitive strategies. Designed and deployed new media campaigns including social media, mobile marketing, and collaborated with public relations to launch an interactive PR strategy. Developed and executed Comcast’s first mobile marketing program to support product engagement, enhance loyalty, and test mobile POS viability. Directed the creation of a wide variety of social media campaigns to enhance product and brand engagement through a series of interactive tactics including interactive tutorials, gaming, and blogger outreach. Managed online customer community to sharpen marketing acuity and inform strategic decision making. Designed strategy for multicultural growth across several markets leveraging new media applications. Drove innovation into all internal marketing and communication efforts in support of product launches, external marketing campaigns, and general business communications. MANCHESTER, NH Developed budgets / forecasts for subscriber growth, source of sale, revenue, and hardware Directed product rollouts such as PC Support, PowerBoost, Blast!, SmartZone, Fancast, McAfee security center and additional ancillary product enhancements / rollouts Partnered with local and national marketing resources to develop successful demand generation campaigns and resolve unfavorable variances in unit growth, retention, and revenue Developed competitive response strategies as well as proactive and reactive strategies for customer retention Product marketing lead for deployment of Pivot - cellular joint venture with Sprint. Identified go to market sales channel strategy, developed subscriber growth models, partnered to develop product launch strategy. As product evangelist, designed and executed sales channel development programs Oversaw integration of product sets from acquired Time Warner, Adelphia, and Suscom systems Served as subject matter expert to key stakeholders including government relations, engineering, customer care, technical ops, and public relations including both events and press (television and print) Assistant Product Manager – Advanced Video Products Managed “Get Local” video on demand product launch and assisted in product deployment strategy for highdefinition television, video on demand, and digital video recorder products Developed budget and maintained sophisticated reporting metrics for advanced video products Developed, launched, and marketed commercial digital television product for New England 2001 - 2003 CONVERSENT COMMUNICATIONS Senior Marketing Manager MARLBOROUGH, MA Directed re-launch of corporate brand including vendor management, creative selection, collateral development, and all online presence Created all internal / external corporate communications and marketing programs Managed Data Center, VPN and Web Hosting products 1998-2001 RCN CORPORATION Field Marketing Manager BOSTON, MA Managed advertising / creative agencies in developing look, feel and content for sales collateral, marketing campaigns, sales kits, new customer guides, and intranet Developed, launched, and managed nationwide trade show and events program 1997 – 1998 DIGITAL CONSULTING New Business Development Specialist 1996 – 1997 Generated over $1.4MM in new business BOSE Product Specialist ANDOVER, MA CENTRAL VALLEY, NY Training, coordination, and management of a 15 person sales team Education January 2009 COMCAST EXECUTIVE LEADERSHIP FORUM PHILADELPHIA, PA Selected for Comcast’s flagship executive leadership development program. Candidates are chosen from high potential senior managers across the country to participate in a 12 month rigorous mix of academics and problem solving. May 2004 BOSTON COLLEGE CARROLL GRADUATE SCHOOL OF MANAGEMENT CHESTNUT HILL, MA Master of Business Administration. IME – Asia. Beta Gamma Sigma academic honor society. May 1996 VILLANOVA UNIVERSITY Bachelor of Science in Business Administration VILLANOVA, PA