Synthesizing Wisdom, Intelligence and Creativity in Accounting Ethics Michael K. Shaub Texas A&M University Mays Business School Department of Accounting TAMU Box 4353 College Station, TX 77843-4353 (979) 458-1375 mshaub@mays.tamu.edu February 2010 1 Synthesizing Wisdom, Intelligence and Creativity in Accounting Ethics The purpose of this paper is to describe an approach to ethical decision making in accounting that is rooted in Sternberg’s (2003b) WICS (Wisdom, Intelligence, and Creativity, Synthesized) model of leadership. Sternberg argues that creativity is rooted in intelligence, that a certain level of intelligence is required in order to be creative. However, intelligence is a necessary, but not sufficient, condition for creativity. In addition, many people who are intelligent are not wise, largely because they do not think dialogically nor dialectically, and thus they fall prey to the five fallacies of thinking: egocentrism, omnipotence, omniscience, invulnerability, and unrealistic optimism (Jordan and Sternberg 2006). Wisdom involves balancing intrapersonal, interpersonal, and extrapersonal interests to achieve a common good, similar to the tenets of stakeholder theory (Freeman 1984). It requires the ability to think dialogically, taking into account others’ interests, and dialectically, focusing on long-term effects and not just short-term outcomes. The paper concludes by describing a creativity-focused approach to an accounting ethics course that is designed to stimulate the development of students’ wisdom. 2 Synthesizing Wisdom, Intelligence and Creativity in Accounting Ethics The purpose of this paper is to describe an approach to ethical decision making in accounting that is rooted in Sternberg’s (2003b) WICS (Wisdom, Intelligence, and Creativity Synthesized) model. Many in the popular press have expressed amazement that intelligent, creative people in business and in accounting firms have made decisions that have destroyed value for shareholders and short circuited promising careers. People whose creativity often allowed their companies to reach new heights fell prey to a type of hubris that doomed them and those who trusted their leadership. The question arises as to why successful people repeatedly fall into these types of traps in their thinking. This paper argues that accountants and business leaders have demonstrated a lack of wisdom that is reflected in consistent decision-making patterns that are often characterized as unethical. At some point, these decisions are attributed to personal selfishness and character flaws, but the decision patterns may characterize these leaders long before they are considered to be unethical. In fact, leaders’ success may make them more vulnerable to these thinking patterns. Success tends to validate a leader’s thinking, and it may serve to make that leader less willing to accept others’ counsel, which seems increasingly inferior to their own plans. This leads to failures in dialogical thinking, or taking into consideration the concerns of others. Also, success creates the expectation of success, and the attendant performance pressures to continually prove that one is making good decisions. This tends to shift decision-makers into a short-term focus, short-circuiting dialectical thinking. Dialectical thinking focuses on long-term outcomes, but the daily pressures in the business world tend to focus a CEO on quarterly earnings and an audit senior manager on keeping clients and making partner. Failures in dialogical and dialectical thinking indicate a lack of wisdom guiding leaders’ decisions, and they make leaders subject to what Jordan and Sternberg identify as the five fallacies of thinking: 3 egocentrism, omnipotence, omniscience, invulnerability, and unrealistic optimism (Jordan and Sternberg 2006). As a result, intelligent, creative individuals who have a history of success find themselves faced with unprecedented personal and professional failures, and often with no real strategy for overcoming those failures. The purpose of this paper is to explain how the synthesis of wisdom, intelligence, and creativity has the potential to result in higher quality ethical decisions by business leaders and accountants. In order to accomplish this purpose, the paper is organized as follows. The next section describes research on intelligence, followed by a section describing some of the important creativity research and the role of intelligence in creativity. The next section reviews the wisdom literature and the challenges in measuring and evaluating this elusive construct. This is followed by a discussion of the five fallacies of thinking, including examples of these fallacies that have occurred in the business world and accounting profession. Next, the paper seeks to integrate these concepts more fully in the context of Sternberg’s WICS model by providing a discussion of WICS and ethical reasoning, and offers suggestions as to how accounting educators and professionals can influence the development of wisdom in young accountants through creativity in the accounting ethics classroom. The paper concludes with a detailed description of how creativity was built into an accounting ethics course, including discussing how this creativity has the potential to enhance the development of students’ wisdom. Intelligence Intelligence is fundamental to success in the accounting profession. Besides the obvious technical knowledge required in order to function in accordance with professional accounting and auditing standards, access to the profession typically hinges on certain minimum levels of intelligence. Most entrants to the accounting profession come from undergraduate and graduate accounting programs that have competitive entrance and continuance requirements. But the intelligence research 4 describes a more nuanced understanding of intelligence that goes beyond the measures that tend to place young people in accounting programs and in entry level positions in the profession. Sternberg (2003a) differentiates academic intelligence from practical intelligence. Academic intelligence involves conventional measures of intelligence involving recall and analysis, such as IQ, while practical intelligence includes environmental adaptability and tacit knowledge gained from experience. Sternberg goes further to define “successful intelligence” as “. . . the ability to succeed in life, given one’s conception of success, within one’s sociocultural environment (2003a, 387).” Sternberg and his colleagues have developed a series of measures designed to measure tacit knowledge across a variety of environments. While general cognitive ability (often called g) tends to predict job performance (Ree, Earles and Teachout 1994), Colonia-Willner (1998) found that tacit knowledge provides incremental explanatory power. In addition, Wagner and Sternberg (1990) found evidence that tacit knowledge explains significant incremental variance in performance beyond personality measures. Creativity and the Role of Intelligence Sternberg defines creativity as the ability to generate high quality, novel, task-appropriate ideas (Sternberg 2003a, 391). In Sternberg’s view, creativity is not inherent to the individual, but a choice. Among other important characteristics, creative people take sensible risks and are able to tolerate ambiguity. At some level, they defy the crowd, doing what Sternberg calls “buying low and selling high,” or value investing, in the idea marketplace (Sternberg and Lubart 1995). Creativity in accounting is not a subject often discussed. When it is discussed, creativity is often viewed in a negative light, with “creative accounting” referring to varied attempts to manipulate accounting numbers and disclosures to mislead users or regulators. For example, Andy Fastow’s development of variable interest entities that allowed Enron to hide debt would be an example of 5 counterproductive creativity. But creativity has a potentially important impact in the accounting profession, particularly among auditors. Auditing requires the ability to see regular patterns in information, but it also demands the ability to “think outside the box.” Often auditors are seen as performing the same repetitive, predictable steps. In fact, Statement on Auditing Standards No. 99 (AICPA 2001) requires that auditors include unpredictable auditing steps in the search for fraud (AICPA 2001, AU 316.50). One area of the accounting profession that has rewarded creativity is the tax shelter industry. Accounting firms have developed a number of creative methods over the years to effectively shelter income by designing vehicles that avoid the statutory requirements. Of course, there has been a downside to this creativity when these vehicles have failed to meet the standards of having a legitimate business purpose, most notably in KPMG’s $456 million settlement to avoid criminal prosecution for advising clients into four specific tax shelters (Sloan 2005). But creativity can be used in doing the right thing as well. For example, accountants can be trained to thwart fraud and unethical behavior, to get in the way and make it awkward for others to do wrong. An argument can be made that creative leadership has been lacking in CPA firms, that despite the rollout of web sites and programs each year, the work-life issues of public accounting are fundamentally no different than they have been for the last four decades. Creativity is critical to the success of a public accounting firm. If Sternberg’s definition of creativity is adopted, auditors, tax accountants, and consultants must seek to develop high quality, novel, and task appropriate ideas to serve their clients. If these CPAs are successfully intelligent, these solutions will satisfy clients within the constraints of the law. If they are wise, the CPAs will consider the long-term impacts of their decisions on a variety of stakeholders, and they will take into account the common good. 6 Auditors, then, will seek to perform their audits in such a way that they will reach the correct conclusion about financial statement presentation as efficiently as possible. Tax accountants will seek to minimize clients’ tax liabilities over the long haul, giving consideration to the company’s short-term cash flow needs, while complying with the letter and the spirit of the statutes. Consultants will seek to add the greatest value possible to clients’ operations either by infusing efficiencies in systems or detecting and fixing correctable weaknesses. Consultants and tax accountants have been more successful in coming up with novel ideas than auditors, but not all of the novel ideas have been task appropriate (e. g., the KPMG tax shelters). While auditors have leveraged technology to become more efficient, novel approaches to auditing have been rare in recent decades. Wisdom The attempt to understand wisdom has been approached philosophically and psychologically (Sternberg 2003a). Examples of philosophical approaches include those of Aristotle and Plato, with the latter’s dialogues providing a three-fold concept of wisdom (Robinson 1990): . . . as (a) sophia, which is found in a contemplative life in search of truth; (b) phronesis, which is the kind of practical wisdom shown by statesmen and legislators; and (c) episteme, which is found in those who understand things from a scientific point of view (Sternberg 2003a, 394). The accounting profession can address all three of these, with sophia a likely approach to an accounting ethics course, phronesis demonstrated in accounting practice, and episteme potentially contributed through accounting ethics research. Sternberg argues that creativity is rooted in intelligence, that a certain level of intelligence is required in order to be creative. However, intelligence is a necessary, but not sufficient, condition for creativity. In addition, many people who are intelligent are not wise, largely because they do not think dialogically nor dialectically, and thus they fall prey to the five fallacies of thinking: egocentrism, omnipotence, omniscience, invulnerability, and unrealistic optimism (Jordan and Sternberg 2006). 7 Wisdom involves balancing intrapersonal, interpersonal, and extrapersonal interests to achieve a common good, similar to the tenets of stakeholder theory (Freeman 1984). It requires the ability to think dialogically, taking into account others’ interests and viewpoints, and dialectically, focusing on long-term effects and not just short-term outcomes. The Five Fallacies of Thinking Jordan and Sternberg (2006) identify the five fallacies of thinking as egocentrism, omnipotence, omniscience, invulnerability, and unrealistic optimism. These fallacies seem to arise out of a focus on self-interested behavior, behavior which is considered normative under the dominant moral theory taught in business schools, agency theory (Jensen and Meckling 1976, 1994). On the other hand, Sternberg (2002) claims that purely self-interested behavior lacks wisdom. This is an interesting contradiction, and one that is not often explicitly discussed in accounting research. Jensen and Meckling (1994) argue that people should engage in self-interested behavior, and that it is irrational to do otherwise. While Adam Smith saw self-interested behavior as descriptive, it cannot readily be said that he endorsed it as normative. In fact, in The Theory of Moral Sentiments Smith explicitly stated, “The wise and virtuous man is at all times willing that his own private interest should be sacrificed to the public interest of his own particular order or society (1966, 346).” This is consistent with Sternberg’s (2003b) definition of wisdom as involving dialogical thinking, taking into account others’ interests rather than being purely self-interested. Falling prey to the five fallacies of thinking leads to foolish choices (Sternberg 2006), what Shaub and Fisher (2008) refer to as “stupid” behavior. Not recognizing one’s limitations is fundamental to succumbing to these fallacies. Egocentrism means that a person thinks only of himself, ignoring the rights and interests of others. Though normative under agency theory (Jensen and Meckling 1976), an exclusive focus on selfinterest exposes the self-interested person to consequences that might not be anticipated. This is in 8 part because the focus on self-interest as rational (and, by implication, on considering others’ interests as irrational) has reclassified agency theory as a normative approach to ethical decision-making rather than a positive or descriptive approach. Ghoshal (2005, 81-82) claims that the reason that agency theory continues to dominate the business school landscape is because it can be “elegantly modeled,” even though the evidence from a long series of studies does not support its implications for the effects of independent directors, CEO/chair role separation, and stock options on corporate governance. Omnipotence is the sense that one can control all circumstances, including random events. This fallacy evidences itself in many financial risks taken that seem, in retrospect, inexplicable. Andy Fastow exuded this characteristic in the movie Smartest Guys in the Room when he was making a presentation to Merrill Lynch regarding Enron’s special purpose entities. His response to one Merrill Lynch representative’s comment that they were having difficulty picking holes in his presentation was simply, “Good,” accompanied by a knowing smile. Omniscience is the belief that one understands everything there is to know about a matter, or that one understands more than others and need not take into account their perspectives. For example in the KPMG tax shelter case, partners were deliberating whether to adopt the aggressive tax shelters and market them to clients because of their uncertain status under IRS regulations. One partner’s email was explicit about the consequentialist calculation driving the decision: First the financial exposure to the Firm is minimal. Based upon our analysis of the applicable penalty sections, we conclude that the penalties would be no greater than $14,000 per $100,000 in KPMG fees. Furthermore, as the size of the deal increases, our exposure to the penalties decreases as a percentage of our fees. For example, our average deal would result in KPMG fees of $360,000 with a maximum penalty exposure of only $31,000. This further assumes that KPMG would bear 100 percent of the penalty. In fact, as explained in the attached memo, the penalty is joint and several with respect to anyone involved in the product who was required to register (pbs.org 2004). 9 These types of memos, which are increasingly common with the prevalence of e-mail and text messaging, underestimate the visceral response readers have in retrospect to ethical calculations. This response is one of the omitted variables in some people’s ethical calculations. This omniscience also seems to reflect itself in the rise of the influence of “quants” in the financial markets, those few with the higher knowledge to understand certain complex transactions. As a recent Economist article indicated, the occurrence of “black swans” (extreme events) in financial markets is much more frequent that would be predicted by standard probability models. But the “hubris of spurious precision” demonstrated by these quants led to inappropriate risk-taking and its attendant problems (Valencia 2010). Invulnerability is a sense that one will never get caught or be harmed from behavior choices. It can arise from the overconfidence that accompanies a string of successes, or it can simply result from poor estimates brought on by the natural delay between an event’s commission and its detection, especially when that event is unique or new. Invulnerability may also be tied to a sense of omniscience, as it apparently was in the KPMG case. So why would savvy professionals (five of the indicted former KPMGers are lawyers), knowing they were skating close to the line, write such damaging stuff? New York Law School professor Tanina Rostain, who has studied KPMG's shelter business, chalks it up to a sense of "invincibility" that was part of the culture. "They just thought they were smarter than the IRS and would never get caught," she says. (Novack 2005) Unrealistic optimism evidences a less sinister type of folly than the other four fallacies, but it arises from the same type of thinking. Certainly creativity can readily lead to unrealistic optimism, since creativity requires a willingness to buck the system in order to put forth a novel idea. Successful intelligence is important for the creative person to determine whether the novel idea is task appropriate, whether it will accomplish the idea generator’s goals within societal constraints. But unrealistic optimism is much harder to criticize than are the other four fallacies. 10 Wisdom, Intelligence, and Creativity Synthesized in Ethical Reasoning Members of the accounting profession do not seem, in general, to lack the intelligence necessary for creativity. However, accounting education and early career development courses in the accounting profession are not aimed at developing young accountants’ creativity. One opportunity that accounting educators have to develop students’ creativity is through an accounting ethics course. This course, unlike many accounting courses, relies less on expert knowledge and more on creativity and wisdom to solve problems and make decisions. Ethics training and preparation provides the opportunity to add the creativity and wisdom that potentially lead to better professional decisions. Figure 1 provides a picture of how this might take place. The model in Figure 1 is based on Rest’s (1986) Four-Component Framework for ethical decisionmaking, but recognizes that for professional ethical decisions the accounting profession provides an explicit opportunity through accounting ethics education to prepare its members for this decision process. Insert Figure 1 about here This creates five components: professional ethical education, professional ethical sensitivity, professional ethical judgment, professional ethical intention, and professional ethical behavior. In the interest of simplicity, the components of the model will be discussed largely in the context of auditors’ decision-making, but the model is equally applicable to professional ethical decision-making in other roles within the accounting profession. Professional Ethical Education. An ethics course can help students to add the creativity and wisdom to their professional knowledge and intelligence that allows them to avoid the five fallacies of thinking, and to develop the moral courage to engage in ethical behavior. CPAs in the United States are required to develop the technical training and proficiency to carry out their professional roles. Technical competence is as important to acting ethically as is integrity; an honest, incompetent accountant still 11 acts unethically by misrepresenting the quality of service performed. This technical competence is developed throughout the accounting curriculum, and generally an auditing course is helpful in understanding ethical requirements under a code of professional conduct like that of the American Institute of Certified Public Accountants (AICPA 2010). However, the ethics course allows the opportunity to develop accounting students’ dialogical and dialectical thinking. Dialogical thinking can be encouraged by bringing to light the public interest effects of ethical decisions in cases. Dialectical thinking is perhaps best communicated through studying historic frauds and ethics failures to demonstrate the impact of these events on others over time. For example, studying the Enron fraud allows accounting students to understand the impact on shareholders, long-time employees who lost pensions and jobs, and other companies in the trading markets where Enron was a major player. The course can also provide students with exposure to the five fallacies of thinking. Professional Ethical Sensitivity. More broadly, accounting students can develop their ethical sensitivity by studying the types of indicators that signal broader ethical problems. Volker (1984) and Bebeau et al. (1985) provide evidence that professionals’ preoccupation with technical issues can make them insensitive to the ethical nature of situations. Shaub, Finn and Munter (1993) found significant variance in auditors’ ability to recognize ethical situations embedded in a technical, professional context. In order to increase ethical sensitivity, accounting educators and accounting firms must continue to develop methods to stimulate young accountants’ intelligence and creativity. Yetmar and Eastman (2000) imply that better in-house training increases the ethical sensitivity of (then) Big Six tax practitioners compared to those in smaller firms. Professional Ethical Judgment. Ethical reasoning has been studied extensively with accounting students and accountants, with the focus of much of the work centered around Kohlberg’s (1976) Moral Judgment Interview and Rest’s (1979) Defining Issues Test. Early work in accounting included studies by 12 Armstrong (1987), Ponemon (1990, 1992), and Shaub (1994), and progressed through Thorne’s (2000) development of the Accounting Ethical Dilemma Instrument to parallel Rest’s measure. The cognitive moral development theory at the heart of most of this work is consistent with the concept that a certain level of intelligence is necessary in order to develop the creativity necessary to make wise ethical decisions. In contrast, some cultural views of what constitutes wisdom focus on life experience, rather than inherent intelligence or education. As stated earlier, even if intelligence is a necessary condition for wisdom, it is not sufficient. Professional Ethical Intention. Auditors who reach a judgment about proposing an adjustment or confronting a client still must have the moral courage to do what is right. Shaub and Lawrence (2002) found that auditors who were less idealistic, believing that doing the right thing would not lead to the best outcomes, were less likely to do further testing or confront a client when they were skeptical. They suggest the importance of “training, reinforcement, mentoring, and peer oversight (2002, 167)” to encourage auditors to act on their professional skepticism. Professional Ethical Behavior. The ultimate measure, of course, is the accountant’s actual behavior. The goal of implementing the WICS model in the ethics classroom and in the professional accounting environment is to empower accountants to make wise choices that reflect both dialogical and dialectical thinking, taking into account the effects over time on specific others, and on the common good. Developing Wisdom in Young Accountants Rachels (1986) views morality as requiring reason and impartiality at a minimum. Specifically, he states that . . . morality is, at the very least, the effort to guide one’s conduct by reason—that is, to do what there are the best reasons for doing—while giving equal weight to the interests of each individual who will be affected by one’s conduct (Rachels 1986, 11). In other words, morality requires reasoning ability and takes into account others’ interests. 13 Sternberg would agree. Since academic intelligence is inherent to the individual, it seems best to focus our efforts on developing practical intelligence. Perhaps the accounting classroom, particularly the ethics classroom, can focus on the environmental adaptability that is part of practical intelligence, while student internship experiences can be used to begin the process of gaining tacit knowledge. Professors can only pass on experiences in a limited way; practical intelligence requires that students be embedded in experiential environments. The ethics classroom may also provide practical opportunities as to how academic intelligence and practical intelligence can become the successful intelligence that will pay dividends in the professional environment. But it will require the practical experiences of a career to solidify this quality in students. In many ways, developing creativity in young accountants may be one of the biggest challenges in helping them develop wisdom. The self-selection process that attracts students to accounting may tend to exclude some of the more creative students. Success in tasks like rote memory is rewarded in most accounting programs, and even the CPA exam in the United States requires a significant level of academic intelligence and the ability to remember facts. This is true even subsequent to the restructuring of the exam to insure that it tests a broader set of skills. Creativity in the Accounting Classroom The accounting ethics classroom is a unique opportunity to develop students’ creativity, because this class has few of the constraints tied to CPA exam preparation that are inherent to most accounting courses. Creativity involves the development of high quality, novel, and task-appropriate ideas. Through the use of cases, a professor can readily demonstrate the quality of an idea that has been used in the past, allowing students to see repeated examples of cause and effect. Teaching students to think in novel ways is more difficult, but the accounting ethics classroom is a reasonable place to encourage this habit. For example, when students are encountering the aftermath of a disastrous ethical decision, 14 almost any idea or approach would have been better than the one chosen, which provides permission for students to consider atypical solutions. Bonk and Smith (1998) provide helpful ideas and resources promoting the use of creative and critical thinking in the accounting classroom. This section will describe their suggestions and illustrate how I have adopted some of them into the accounting ethics course in an attempt to stimulate the type of creativity that can lead to wisdom. Bonk and Smith (1998) seek to stimulate creative and critical thinking in accounting education. Creative thinking, as described before, is the ability to generate high-quality, novel, and task-appropriate ideas (Sternberg 2003a, 391). According to Bonk and Smith (1998, 264), “Critical thinking is the ability to make sound judgments in complex, real-world situations, based on available evidence and a clearly worked out value system (Kurfiss 1988).” Bonk and Smith provide a suggested list of creative thinking techniques (1998, 270) and critical thinking techniques (1998, 276) that can be used in the accounting classroom. These are summarized in Table 1. The consultative instructor has the opportunity to stimulate creative thinking, and then to help students employ that creativity by more effectively implementing the critical thinking skills that they learn across the accounting curriculum. Accounting curricula are designed to more naturally prepare students to develop critical thinking skills through various forms of analysis and the habit of evaluating alternatives. However, examples of accounting courses developing students’ creative thinking are harder to come by. Insert Table 1 about here Bonk and Smith argue for accounting faculty to seek opportunities to incorporate a more consultative style encouraging students’ active involvement in the learning process rather than a traditional style. They see this as more than simply a change in teaching methods; “. . . it is driven by a philosophical belief that students actively construct knowledge while teachers facilitate this process 15 (1998, 286).” They lament that accounting education reforms have been restrained by a continuing focus on assessment and certification. The accounting ethics course is strategic in bringing together the issues of technical preparation and professional responsibility. It also provides a unique opportunity for adapting a consultative style. The course material is less constrained by the accreditation and certification issues that influence other courses, even when course syllabi have to be approved by a state board of public accountancy. A Strategy for Enhancing Creativity in the Accounting Ethics Classroom The professor’s intervention seems important in stimulating creative and critical thinking in the classroom. Designing cooperative learning activities may arise out of a professor’s creativity or out of necessity. For me, it was the latter. Living with the constraints of trying to teach accounting ethics to 182 students in a six-week condensed course, small groups were a necessity. What I discovered is that these groups became a golden opportunity for teaching ethical accountability, something that historically has been very hard to communicate or attempt to inculcate. The accounting ethics course in our professional program was historically taught to an even larger section, and its focus was on covering fundamental professional ethics material, mixed with a variety of guest speakers and experts. Interaction, for the most part, was limited to feedback to speakers’ questions using electronic responders. The course was moved into the internship semester and condensed into a six-week period, providing a series of challenges and opportunities. Two sections were created, one for those students who were gone early in the spring semester on audit internships, and one for those tax interns who were employed later in the semester. My responsibility was to teach the audit interns, along with perhaps 20-30 other students who chose to take the course either as undergraduate accounting majors or as an elective. 16 While a complete course description is beyond the scope of this paper, it seems instructive to describe the results of incorporating several efforts at stimulating creative and critical thinking in the course. Bonk and Smith describe creative thinking as “original and appropriate to the problem’s context (Bonk and Smith, 1998, 264),” consistent with Sternberg’s creativity definition. Torrance (1972) indicates that creativity is reflected in fluency (number of ideas), flexibility (categories of ideas), originality, and elaboration (extent of detail provided) (Bonk and Smith 1998, 264). Creative thinking results in many potential solutions, while critical thinking develops a best solution. Below are some suggestions for stimulating creative and critical thinking in the accounting ethics classroom, divided into what I did in the classroom, what I am currently attempting to implement, and ideas that could readily be implemented. What I Did (Spring 2009) Freedom to choose source materials. Those creative ideas that arise out of necessity tend to be aimed at problem-solving. One of the difficult decisions any professor has in an ethics course is determining what readings should be required. In the spring of 2009, I made a conscious decision to create an atmosphere of freedom, giving my students almost complete discretion about what their outside reading would be for the course. Students were required to report the time they spent reading each week, but the only constraint on the source was that it had to have ethical content. As one might imagine, this led to a great diversity of reading material. Students were also permitted to change their ethics readings during the course of the semester, as long as they reported that change to me. Often students changed their readings from hearing what other class members were learning from their readings. Ethical leadership. Prior to the course, I contacted the students who were on their audit internships and asked for volunteers to serve as ethics accountability group (EAG) leaders. Because I planned to use groups of four, I needed 46 volunteers to serve in this role. I was encouraged to find that 17 I actually had more volunteers than I needed, even though I was deliberately vague about what the expectations would be. I offered very little reward for serving in the role other than the experience that it would provide. I selected several of the capable leaders to serve as course facilitators, who were particularly helpful in accumulating ideas from the small groups to contribute to the large class discussions. Ethical accountability. As mentioned above, I have historically found it difficult to effectively communicate the importance of ethical accountability to my students. Most ethics decisions in accounting are made at an individual or small group level. For example, young auditors typically have to make ethical choices in consultation with a senior, manager, trusted friend on the audit staff, or mentor within the firm. Encouraging students to trust others enough to discuss ethical issues with them before they make important decisions has been a challenge. So students were assigned to ethics accountability groups (EAGs) at the beginning of the course. Because the course was taught in a large auditorium style classroom, the students within a group were encouraged to sit close to one another to facilitate in-class discussions. From the outset of the course, students reported attendance daily and outside reading hours weekly to the ethics accountability group leader. This served to reduce the anonymity that is typical of a large class; every absent student was missed because that person’s absence reduced the richness of small group discussions. Weekly Ethics Reading Summary. On Mondays, students brought a hard copy 300-word summary of what they had learned from their outside ethics reading the prior week. Meeting in their EAGs, the students read each other’s summaries and annotated them with written comments in the margins. These annotated reading summaries were then handed in. I was impressed by the significance of the interaction that these comments reflected, with many of the groups representing a wide diversity of viewpoints. It was also very interesting to see group members learning from one another and, as mentioned above, often shifting their ethics readings based on insights gleaned from reading group 18 members’ summaries. This is an example of the summing up (critical thinking technique number 4) recommended by Bonk and Smith (1998) in Table 1. In fact, according to Bonk and Smith (1998, 278): As recent progress in learning theory indicates (Bruer, 1993) a few additional minutes allocated to sharing one’s summary and receiving peer or class feedback can further enhance these knowledge gains. Ethics Coffees. Once or twice a week I would meet any students who were interested at a coffee shop for informal ethics discussions. Having never done anything like this before, I was uncertain who would show up and where discussions might go. Typically, five to twenty students would show up, and the discussions were wide ranging, covering everything from moral philosophy to practical career matters. It did provide an additional opportunity to personalize the large classroom setting without a large investment by the instructor. Ethics B-Movie. In retrospect, this appears even to me to be a little crazy. But I tuned into a 1950’s sci-fi movie one night in which the characters continually used ethics terms. So I bought the movie and scheduled an ethics B-Movie night. (B-Movies were basically the second feature at the theatres during the 50’s and 60’s, noticeably lower in quality than the primary feature film.) Students arranged the refreshments, and thirty people showed up. Ethics Speaker Evaluation Forms. The accounting ethics course has a history of including a number of outside speakers which, especially in a large classroom, may lead to a relatively passive learning style. As an alternative to that approach, students evaluated guest speakers using a form designed around concepts they learned in the early part of the course (see Table 2). Much as auditors are required to do with clients, students were required to evaluate the types of assertions that the speaker made and categorize them according to the type of ethical theory and the stage of ethical decision-making (Rest 1986). They were also required to assess the persuasive quality of the assertions made and to identify when the assertions were largely unsupported. These forms are an example of the 19 reviews (item 4) and guided questioning (item 5) suggested by Bonk and Smith (1998) as critical thinking techniques in Table 1. Insert Table 2 about here Ethics Kudos. Ethics kudos forms were made available to students. They were asked to indicate on the forms when they noticed something positive happening in the class, allowing me to receive better input from students on the quality of EAG discussions and the influence that students had on each other. This was also an opportunity to provide students with positive reinforcement when they noticed something good happening ethically, rather than simply focusing the course on criticizing ethical failings. Group Presentation. Every EAG was required to develop some sort of presentation, role playing scenario, video or other similar project. The only instructions given were as follows: “This presentation must be relevant to this course, but it may be as creative as you would like it to be.” As the reader might imagine, they were, indeed, very creative. Bonk and Smith (1998) and Davis (1992) suggest that “creative dramatics” can be useful as a creative thinking technique. Capstone Project. The individual capstone project involved developing and justifying ten or fewer principles to guide the student’s professional life. This is consistent with Kurfiss’s (1988) idea that critical thinking requires a “clearly worked out value system.” Most of these students had an internship experience prior to the course, so they had some framework within which to develop these principles. It was rewarding to see how many of the students actually adopted principles that arose out of the readings of others in the EAGs, but were impactful enough that they adopted them. The very significant result of these modest attempts at creativity was the pleasure of watching the development of ethical leaders in the classroom setting, as well as the assumption of individual responsibility and personal accountability by a number of students. I observed substantial evidence of critical thinking taking place at levels that were not as evident in teaching the auditing course to many of 20 the same students in the prior semester. Attendance was never an issue during the course; instead, I sensed a different expectation from students, that they might well encounter something new that day in the classroom. Of course, these are subjective evaluations, and there is no assurance of permanent effects. But the questions asked, and addressed, were different in nature from those that I have seen among accounting students during the bulk of my career. What I Will Do (Spring 2010) The next iteration of the accounting ethics course will likely include several new attempts at creativity and at stimulating students’ critical thinking. While the focus of the second time through the course will be to solidify and streamline the creative processes described above, I hope to incorporate additional features aimed at the ultimate goal of synthesizing wisdom, intelligence, and creativity in these accounting students. Ethics Blog. In February of 2010 I began an ethics blog, and students this spring will be expected to comment on topics discussed in the blog as part of ongoing discussion in the course. These will be similar to the “minute papers” (item 5) or critiques/rebuttals/replies/rejoinders (item 6) suggested by Bonk and Smith as critical thinking techniques in Table 1. The issues covered in the blog will be wideranging and not simply limited to business and accounting, allowing students to think through how different approaches to ethical decision-making impact all areas of life. This exercise could be combined with a creative thinking approach such as assigning thinking roles and having students comment from a particular point of view (item 6 in creative thinking techniques in Table 1). Free Writing or Wet-inking. This approach is different from most writing assignments in accounting courses. I am considering allowing time on certain days to write for three to five minutes on a topic of the day without lifting pen from paper. The purpose is to get students to write down ideas immediately as they arise rather than having them pause to reflect as they normally would. However, this would be countercultural to the course, since one of the major course goals is a habit of reflective 21 thinking. This free writing is the approach suggested by item 4 under creative thinking techniques in Table 1. What Could Readily Be Done There is so much more that could be done in the accounting ethics course to stimulate the creative and critical thinking of students. Some of these suggestions are easily implemented, while others may be more time consuming for the instructor. Assigning Thinking Roles and Six Hats. Though I am likely to adopt this method (creative thinking technique number 6) in a limited form in the class occasionally, it would be quite reasonable to identify “six hats,” one of which each student could be assigned to wear when commenting on ethical issues. These could then be rotated in the course of the semester. For example, an instructor might assign the hats of ethical egoist, utilitarian, virtues-driven person, duty-driven person, regulator, and shareholder. Janusian Thinking. This type of thinking (creative thinking technique number 8) holds opposites in juxtaposition. This can be done in the classroom by having students take and justify opposing positions on issues like insider trading or corporate social responsibility. I have used this general approach in the past in discussing shareholder theory (Friedman 1970) vs. stakeholder theory (Freeman 1984). “What-If” Scenarios. An ethics class is a logical place to include the use of “what-if” scenarios (creative thinking technique number 9). For example, using ethics accountability groups, students could be given a hypothetical situation where one of the members (or an additional unseen member) is found to have engaged in unethical behavior. The group is then required to design the most effective intervention into the situation and to consider the possible outcomes. This can be enriched by the instructor introducing additional facts or outcomes depending on the solution chosen by each group, allowing them to grapple in real time with perhaps unexpected implications of their decisions. 22 Plus, Minus, Interesting. This relatively straightforward approach (critical thinking technique number 2) can be helpful for students in writing assignments (de Bono 1994). The instructor encourages the students to actively think about the strengths, weaknesses, and unusual considerations involved in a plan of action, such as implementing a forensic approach to auditing at least some accounts of all audit clients. This may help students develop dialogical reasoning by thinking more broadly about how situations are viewed by others and how others are impacted by decisions. My conclusion is that virtually any accounting professor can model some level of creativity for students, and this is likely important to seeing the synthesis proposed by the WICS model. Stimulating creativity in an ethics course may help students permanently associate creativity with wisdom rather than with the cleverness that allows them to avoid societal restraints to purely pursue self-interest. Accounting firms need to provide continuing education situations that model novel thinking for young accountants as well, building on creativity experiences at the university level. This is important for auditors detecting misstatements and fraud, for tax accountants designing appropriate solutions for clients, and for consultants seeking to anticipate and solve client problems. How Will Stimulating Creativity Lead to Wisdom? While developing creativity in young accountants may be a useful exercise, the more important question is, “What about the creativity process in the accounting ethics course will stimulate the development of wisdom?” There are at least three contributions the accounting ethics course can make to developing wisdom: emphasizing dialogical thinking, developing dialectical thinking, and sensitizing students to the five fallacies of thinking. Dialogical thinking is emphasized in the course through the use of ethics accountability groups. These groups send the message that what others say matters, that others’ perspectives are important. This is reinforced through the Monday breakouts to annotate one another’s weekly ethics reading summaries, reinforced by the larger class discussion of the issues raised in the smaller groups. 23 Students are also provided ample opportunity to develop their dialectical thinking through case discussions, issues raised by guest speakers, and videos that tell the whole story of a scandal. Hindsight can be an effective teacher in certain situations, and the outcomes of ethics scandals send strong signals to people who are naturally short-sighted. In addition, the course is able to alert students to the fallacies of thinking that prevent the development of wisdom, reinforcing the dangers of succumbing to them. These fallacies arise primarily from a focus on self and a lack of humility, an unwillingness to take into account others’ points of view. The structure of the course is designed to develop listeners—people who are willing to have their perspectives informed by others. Thinking dialogically and dialectically, as well as becoming more others-centered and a better listener, does more than develop young accountants’ wisdom. These characteristics are at the heart of client service, strategic thinking, and leadership. This process has the potential to develop the types of leaders for the accounting profession that will assure that it continues to have a significant role in a free society’s financial markets. We have seen ample evidence of accountants’ intelligence and creativity focused on unethical purposes. We have had ICS. What we need is WICS. Implementing creativity in the accounting ethics course is an opportunity to take a step forward toward achieving that goal. 24 References American Institute of Certified Public Accountants (AICPA). 2001. Statement on auditing standards no. 99. New York: AICPA. Retrieved on February 27, 2010 from www.aicpa.org. American Institute of Certified Public Accountants (AICPA). 2010. Code of professional conduct. 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Journal of Business Ethics 26(4), 271-288. 27 Figure 1 Five Components of Accountants’ Ethical Decision-Making Professional Ethical Education Technical training and proficiency Exposure to Code of Conduct Training in recognizing the public interest in issues (dialogical thinking) Creativity and wisdom added to intelligence in the WICS model Exposure to the five fallacies of thinking Professional Ethical Sensitivity Intelligence and creativity to recognize professional ethical issues Mentoring and continuing education in recognition skills Professional Ethical Judgment Professional Ethical Intention Professional Ethical Behavior Wisdom to reach the appropriate professional ethical judgment Professional skepticism as part of due professional care Five fallacies of thinking impede the development of this wisdom Consider whether to test more or confront client Book an adjustment to financial statements or a tax return Qualify an opinion or refuse to sign a tax return Consider whether to consult with others Report finding to the audit committee Consider whether to report to outsiders Report finding to the SEC Whistleblow 28 Table 1 Potential Creative and Critical Thinking Techniques Creative Thinking Techniques 1. Brainstorming 2. Reverse Brainstorming 3. Alternatives-Possibilities-Choices 4. Free Writing or Wet Inking 5. Simulations and Role Plays 6. Assigning Thinking Roles, Role Play, Six Hats 7. Semantic Webbing, Chaining, Mapping, Linking of Ideas, Free Association Exercises 8. Idea-Spurring Questions/Checklists/Cards, Attribute Listing, Janusian Thinking 9. Synectics, Analogies, Metaphors, Forced Associations, What-If/Just Suppose Exercises 10. Checkerboarding or Morphological Synthesis Critical Thinking Techniques 1. Nominal Group Process (i.e., ranking brainstormed ideas) 2. Plus, Minus, Interesting (PMI), Pros and Cons, Considering All Factors (CAF) 3. K-W-L (What do you know? What do you want to know? What did you learn?) 4. Summing Up: Summaries, Reviews, Index Cards, Abstracts, Outline, Nutshelling 5. Minute Papers, Reflection Logs, Think Sheets, Guided Questioning 6. Critiques, Rebuttals, Replies, Rejoinders 7. Case-Based Reasoning and Problem-Based Learning 8. Pruning the Tree, Twenty Questions, Working Backwards 9. Mock Trials, Structured Controversy, Debates, Examining Both Sides of Argument 10. Graphic Organizers: Flowcharts, Concept Maps, Diagrams, Decision-Making Trees Adapted from Bonk and Smith (1998: 270, 276) 29 Table 2 Ethics Speaker Evaluation Form Evaluating Ethical Assertions 1. How did the speaker appeal to duties or rules that need to be complied with? What duties or rules? What was the reason given by the speaker for assuming the duty or complying with the rule? 2. How did the speaker appeal to a consequentialist calculation? What was the calculation and was it a reasonable estimate? What was left out? 3. How did the speaker appeal to a virtuous character? What was the reason given by the speaker that this virtue is more important than self-interest? The speaker focused on (give specific examples): Ethical Recognition or Sensitivity: Ethical Judgments: Ethical Intentions: Ethical Behavior: Evaluation Strongly Disagree Strongly Agree I found the speaker’s arguments convincing. 1 2 3 4 5 The speaker made many unsupported assertions. 1 2 3 4 5 The speaker’s overwhelming appeal was to (circle one): Duty or Rule Calculation Character