ROLANDO HERNANDEZ
Principal Business Rules Architect
DALLAS, TX / MIAMI, FL 972-987-1685 Jobs2012@BizRules.com
WHAT CAN I DO FOR YOUR BUSINESS?
 Use A.I., Business Rule Engines, and Business Process technology to disrupt industries, seize market share,
rule the world, ensure compliance, prevent fraud, and compete on knowledge (intellectual capital).

Build architectures, models and intelligent systems (AI Bots, Expert Systems, Rules-Based Systems) to
solve complex problems, maximize revenue, minimize tax, make expert decisions, and outsmart competitors.
WHAT HAVE I DONE FOR BUSINESS AND GOVERNMENT?
 Helped design the Business Rules, BPM, and KM strategy & methodology for Mobil Oil, IRS, and GE.

IBM’s Business Rules SME on the IRS PRIME CADE $20 billion 15-year IRS Modernization Program.
As a BIZRULES sub-contractor, I was one of IBM’s “Key Personnel” on their IRS contract.

Chief Rules Architect and Knowledge Engineer on GE’s Tax Minimization Program, Knowledge Supply Chain
Program, and Global Compliance Program. Designing Enterprise Architecture Models, Business Rule Models,
and Business Process Models to help GE document, assess, test, and certify that proper Finance/Tax rules,
processes, and controls are in place to comply with Sarbanes-Oxley Act, GAAP, IFRS, and IRS tax rules.
My rules harvesting methodology, knowledge acquisition process, and knowledge engineering process is used
to (1) discover, define, document, and model GE’s Compliance Rules and Tax Expert Rules,
and (2) build GE’s Global Tax Expert Knowledgebase (GEKB), and (3) build GE Tax Applications.

Designed, built, and implemented Mobil Oil’s Global Knowledge Management Strategy and Expert System
Strategy. Created Mobil’s Global Lubricant Knowledgebase (LKB), an integrated suite of rule-based expert
advisors, product recommenders, and equipment troubleshooters used by Sales Force to seize market share.

Developed the BIZRULES® VISION™ Methodology for defining, documenting, managing, and automating
business rules and processes, and for preserving expert knowledge. Used by GE, Mobil Oil, and IRS.
(Three of the Fortune 10 use my BRM BPM KM EA methodology).

Exceptional ability to work with world-class Subject Matter Experts and quickly extract their domain
knowledge, business rules, decisioning process, and expertise so it can be documented and digitized.

Business Rules Architect for large, complex, mission-critical Rule-Based Systems in Fortune 500 firms.
Business Process Architect, Enterprise Architect, Knowledge Engineer, and Management Consultant.
STRENGTHS
 Industry experience: Finance, Tax, Capital, Banking, Financial Planning, Insurance (Life, P&C), Pension,
Policy Administration, Customer Service, Call Center, Cruise/Travel, Reservations, Soft Drink Bottling,
Fast-Food & Beverage, Franchise, Franchisee, Manufacturing, Fleet Leasing, Energy, Oil & Gas, EH&S
Environmental Health & Safety, Crime Lab, Software Company, IT Consulting / Management Consulting.
 Functional experience: Tax/Corporate Income Tax, Finance, Entity Mgmt., AML, Forensics, Fraud,
Governance, Risk, Compliance, Audit, Insurance Underwriting/Rating, Pension Eligibility/Entitlement,
Loan Origination, Credit Adjudication, Marketing, Sales & Distribution, Supply Chain Mgmt., Vendor Mgmt.,
Contracts/Legal, IP, Accounting, IRS Individual Income Tax Submission Processing, State Tax Dept. of
Revenue, Social Security (Canada Income Security Program).
 Experience leading strategic Business Rules projects for GE, Mobil Oil, Pepsi, IBM, EDS, and IRS.
 Big 5 consulting experience as a Subcontractor (BIZRULES) with IBM and EDS (PRIMEs).
 Master of Science (M.S.) in Computer Information Systems with a concentration in Artificial Intelligence (AI).
Bachelor of Science in Systems Analysis. Both from the University of Miami, FL.
BOTTOM LINE
 As the bridge that brings Business and IT together, I speak dollars and sense (decisions and outcomes)
with The Business, and bits & bytes (inputs and outputs) with developers.
 I lead the entire “Transfer Function” to transfer knowledge, rules, processes, and requirements from
business people into 0s and 1s in the computer.
 Knack for finding ways to simplify business rules, improve processes, and speed up time to market.
 Exceptional ability to quickly learn new industries, business rules, and business processes.
Page 1 of 7
(See RolandoHernandez.com for a 1-page or 3-page resume)
ROLANDO HERNANDEZ
Principal Business Rules Architect
DALLAS, TX / MIAMI, FL 972-987-1685 Jobs2012@BizRules.com
VISION
 Strong understanding of the key challenges facing competitive, global businesses today: compliance, agility,
reducing costs, quality, time to market, downsizing, offshoring/outsourcing, privacy, preserving and digitizing
knowledge, preventing business mistakes, reducing fines, minimizing legal & financial risks.
ATTRIBUTES
 US Citizen. Bilingual–Fluent in English & Spanish. Grew up in Miami. Lived in Washington, D.C., and Dallas.
 Willing to travel as needed – Int’l. Experience working in USA, England, France, Japan, Brazil, and Canada.
 Flexible work hours – can be on call and work remotely with offshore developers in India (US midnight),
and on daily Scrum calls as early as 5 AM ET, or as late a 11PM-Midnight ET, as needed by Client.
SKILLS
 Proven strategic thinking skills. Driven to build smart Rule-Based systems that work, change, and last.
 Exceptional interpersonal skills with ability to gain the confidence and respect of senior executives.
 Proven ability to work with all levels of management, and the most senior of Subject Matter Experts.
 Proven ability to communicate with and work with staff at every level of the organization.
 Experience with Agile/Scrum, Lean/Six Sigma, Project Management, System Dev. Methodologies.
EXPERIENCE SUMMARY
 Designing Rules/Process/Data Integration Strategy for Fortune 500 firms.
 Using Zachman Enterprise Architecture Framework (ZEAF) to align systems with business.
 E-Business experience: designing Rule-Based Systems for Global Statutory Compliance (Sarbanes-Oxley),
Tax Planning & Minimization, Corporate Income Tax Processing, Legal Entity Management, Corporate
Formalities & Separateness, CIT Tax, Withholding Tax, VAT Tax, HQ Cost Allocation, Transfer Pricing
(Inter-company Transactions), Billing, AR/AP, Revenue Management, Yield Management, Intellectual
Property Management, Worker’s Comp Claims Processing, Cruise Reservations, Commissions,
Sales Force Automation, Data Warehousing, Balanced Scorecard/EIS, Sales & Distribution, Supply Chain
Management, Loan Approval, Adjudication, Underwriting, and Credit Card Credit Line Increase rules.
Commercial software for Life Insurance, Policy Administration, Financial Planning, Pension, and CRM.
 E-Gov experience: designing and building Rule-Based Systems for US IRS Individual Income Tax
submission processing, and Canada Social Security Benefit Eligibility & Entitlement adjudication.
 Experience designing and building expert systems for Product Recommendation & Selection,
Problem Diagnostics & Troubleshooting, Customer Service, EH&S Audit, and Web Expert Advisors.
 Deep content knowledge in advanced AI reasoning technologies KM, ES/BRE, BRM: Knowledge
Management, Expert Systems, Business Rule Engines, and Business Rules Management.
 Experience harvesting, modeling, documenting, and writing rules for business executives and SMEs.
 Experience architecting, engineering, modeling, and designing rulebases, rulesets, and rules for
BRE/BRMS Rule Engines PegaRULES PRPC, IBM ILOG JRules, Fair Isaac Blaze Advisor, Haley
Rules/SoftLaw (pre-Oracle), Corticon, MindBox, Microsoft BRE, CA AION, Gensym G2.
TECHNICAL SUMMARY
 Business Rules Engine (BRE): Also familiar with these rule engines that I have reviewed or evaluated
during Client RFP Projects, technical analysis, 30-60-day trial-demos: Pegasystems PegaRULES
Process Commander, Microsoft BizTalk Server BRE/BRMS, RulesPower Process Logic Modeler,
Computer Associates CleverPath AION, Fair Isaac Blaze Advisor (Neuron Data NEXPERT), Gensym G2,
Oracle Haley Rules & Haley Authority / Oracle Rules OPA, Exsys, XpertRule, Corticon, InRule, IBM ILOG
JRULES.
 Rulebase design, architecture, and integration. Forward-chaining (Blaze, AION), and Backward-chaining
(NExpert, AION) rules architecture & design. Blaze Rules Application Developer (UI): Graphical
development of Decision Trees, Decision Tables, Inference Rules, Scorecard Rules, Constraint Rules.
 Process Modeling: Unified Modeling Language (UML), Rational Rose, Rational Unified Process (RUP),
Rational RequisitePro, BPMN Business Process Modeling Notation, BRML Business Rule Markup Language,
Erwin, Visual Modeler, Visio, Oracle Designer. ERP: ORACLE Financials / GL, AP, AR, PO.
 Enterprise Business Process Modeling & Simulation: Popkin Systems Architect, Gensym ReThink.
Page 2 of 7
(See RolandoHernandez.com for a 1-page or 3-page resume)
ROLANDO HERNANDEZ
Principal Business Rules Architect
DALLAS, TX / MIAMI, FL 972-987-1685 Jobs2012@BizRules.com
EXPERIENCE
BIZRULES.COM
MIAMI, FL / DALLAS, TX
PRINCIPAL BUSINESS RULES ARCHITECT & KNOWLEDGE ENGINEER 1995 – PRESENT
 Help Fortune 500 firms modernize legacy applications and design new eBusiness applications
using breakthrough technologies BPM, BRMS, BRE, EA, KM, AI, ES.

Extract enterprise business rules and business processes from SMEs using Knowledge Acquisition,
Knowledge Engineering, Business Rules Harvesting; Business Process Redesign, Enterprise Architecture,
Requirements Analysis, Modeling, and Design.

Extract business rules and business processes from code using automated tools.

I create the Rulebooks, Process Models, Enterprise Architecture Blueprints, and Documentation
that The Business approves, the developers use as specs for coding, and the testers use for testing.

My clients include GE Capital, GE Energy, Countrywide (Bank of America), CSX, IBM, EDS, Chubb & Son,
USAA, Allstate, Penn National Insurance, Daylight Forensics, Burger King, CARFAX, Foot Locker, Cunard
Cruise Line (Carnival Cruise Line), Royal Caribbean Cruise Line, Canada Social Security Department,
South Carolina Dept. of Revenue, U.S. Internal Revenue Service, Bexar County Crime Lab (San Antonio, TX).

Developers can easily code from the enterprise architecture models and my rule models because I
document everything they need including: Concept models, application design, database design,
rulebase design, rulesets, business rules, expert rules, processes, decisions, events, messages, cases,
flows, workflows, inputs, outputs, outcomes, UI wireframes, UX (User eXperience), information
architecture (IA), enterprise architecture (EA), object models, hierarchy models, and reuse models.
BUSINESS PROCESS ARCHITECT & ENTERPRISE ARCHITECT
1995 – PRESENT
 Help Fortune 500 firms modernize legacy applications and design new eBusiness applications
using breakthrough technologies. BizRules.com is an IT consulting services firm based in Dallas.

Enterprise Architecture Framework; Business Rules Strategic Planning; Business Rules Methodology.

Involved early on with the OMG P&C Standards Group to define a P&C Data Model standard.

General Electric: Designed Business Rules architecture and methodology for GE’s e-TAX Digitization
Initiative and Knowledge Supply Chain. Documented the Firm’s rules for Corporate Governance,
Sarbanes-Oxley, Statutory & Tax Compliance in 120 countries, Tax Minimization, CIT / WHT / VAT Tax,
Inter-Company Transactions (Transfer Pricing), Entity Management, Tax Provision. Used BIZRULES automated
utilities to extract business rules from 17 Million Lines of Code app for GE Capital Fleet Leasing. Gap Analysis
for GE Healthcare, NBC, GE Energy Transfer Pricing Rules. Documented rules for GE Capital apps for Credit
Card Credit Line Customer Service, including rules for underwriting, and automated credit line increase rules.

IBM’s Business Rules Subject Matter Expert (SME) on the 15-year $10 billion US IRS PRIME
CADE Business Systems Modernization Project. Developed custom Business Rules Methodology
for the IRS. Trained IRS SMEs to write Business Rules; Developed RFP/criteria to assist IRS with BRE
selection. Among the goals are to take the tax agency from a paper-pushing system to an interactive
online program for taxpayers, and to deliver tax refunds in as little as two days instead of five weeks.

EDS Business Rules Programmer: Designed and programmed business rules for the $400 million
Government of Canada SOCIAL SECURITY SYSTEM Y2K Modernization Project using CA AION Business
Rules Engine. Error & fraud reductions due to new Rulebase of $45 Million/year or $703 Million/15yrs.

Allstate Insurance, Chicago, IL: Advised management on best practices for creating Allstate’s
PegaRULES Center of Excellence, and for training for knowledge engineers / business rule analysts.
Provided presentations, templates and tools for knowledge acquisition, rulebase design, and documenting
business rules and business processes.
Page 3 of 7
(See RolandoHernandez.com for a 1-page or 3-page resume)
ROLANDO HERNANDEZ
Principal Business Rules Architect
DALLAS, TX / MIAMI, FL 972-987-1685 Jobs2012@BizRules.com

Penn National Insurance, Harrisburg, PA: Led RFP project to select PNI’s Business Rules Engine for
Automated Underwriting. Used the BIZRULES® Quantitative Ranking Table™ to select the BRE vendor
short list, developed a Rulebook for the Proof of Concept / Prototype, and helped recommend the BRE.
My recommendation and analysis was subsequently reviewed by and validated by Gartner VP Jim Sinur.

CSX: Led RFP project to select CSX’s Business Rules Engine for Enterprise Application Development.
GE ENERGY & GE CAPITAL & GE HEALTHCARE
ATLANTA, GA / SCHENECTADY, NY
BUSINESS PROCESS & BUSINESS RULES ARCHITECT
JUL 2002 – PRESENT
 Designed the Enterprise Business Rules architecture, strategy, and methodology for
discovering and documenting business rules for GE’s Knowledge Supply Chain project.
 Client licensed my BIZRULES® Methodology and is using it as the standard for eliciting,
documenting, managing, and automating business rules. Working with top Tax Executives & Six
Sigma Black Belt SMEs to document business rules that aid Corporate Governance, ensure
compliance with Sarbanes-Oxley and other laws in 120 countries, and drive tax minimization
strategies. (BIZRULES consultant)
 This program is based on PegaRULES Process Commander technology.
 Work with GE Capital experts to document rules for credit card fraud “Prevent/Detect” rules.
 Work closely with Pegasystems PRPC Architects, Consultants, and Developers.
 Met with and gave demos to Pega executives/VPs/CEO on our work at GE.
 GE is using my BIZRULES VISION methodology to extract rules from Experts.
 GE is using my BIZRULES utilities to extract rules from Source Code and Documentation (rules &
procedures manuals, policies & procedure guides, etc.), and to Document/Model business rules.
 Experience with PegaRULES PRPC business rule engine/BPMS includes:
o Extracting Client’s business rules, business processes, and expert knowledge.
o Documenting Client rules, requirements, and process models so that (1) The Business can
easily approve the documentation, and (2) the Developers (offshore) can easily code from
the same models.
o My Documentation includes creating Blueprints, Specs, Rulebooks, and Enterprise
Architecture, and Engineering Models of:
 Terms & Definitions Business Glossary, Fact Models, Concept Maps. Mapping Pega
terminology to client business terminology
 Business Object Models, Data Models
 Business Object Hierarchy & Reuse Model
 Enterprise Architecture Framework. Worked with John Zachman to create a new
“rules-based” view of rules that shows Enterprise Rules/Process Integration. John is
the inventor of the Zachman Enterprise Architecture Framework. We work together
on an EA Working Group.
 Business Process Models, Workflow Models, Timing/Event Models
 Rulesets and Rule Models. Deciding whether rules are forward-chaining, backwardchaining, or mixed-mode. Document rules as IF THEN, decision tables, decision
trees, rating tables.
 Decisioning Models
 Interfaces for batch data upload, real-time web services.
 Interfaces for Document Repository and Document Scanning.
 Designing UI models and screen mockups UI wireframe models
 Using Pega UI Wizard to customize the UI to look and feel like and follow client
Branding Standards. Customizing UI skins to match GE-standard skins.
 Event Model
 Document Generation Models, Reporting/Reports Models
 User Training Guides; Test Plan Models and Test Scripts. (Pega TMF)
 Document business requirements, specs, plan for migrating from PRPC v5.3 to 6.3.
 Use PegaRULES features and functionality including:
o 6.1/6.2/6.3: managing dynamic cases with Pega Case Management Framework (CMF).
Building the Case Layer.
o Pega Adverse Event Case Processing Layer.
o Using Pega Questionnaire Functionality.
Page 4 of 7 (See RolandoHernandez.com for a 1-page or 3-page resume)
ROLANDO HERNANDEZ
Principal Business Rules Architect
DALLAS, TX / MIAMI, FL 972-987-1685 Jobs2012@BizRules.com
o
o
o
o
o
o
Learning to use the new integrated Unified Decision Management (DSM) feature.
Learning to use the new Case Designer Portal in PRPC 6.2.
Designing the strategy to integrate visual models in Visio into the new browser-based
modeling tool in PRPC.
My enterprise architecture designs I create include the strategy for handling Pega Work
Objects. Design rules for saving interim data to Work Objects, and rules for saving final
approved data to database tables. Design rules for routing work to Work Lists and/or Work
Groups.
Design the List of Values that move work from Proposed, to In Progress, to Raise Concern,
to Resolve Complete.
Design the tables for User Groups and Security Authorizations.
IRS PRIME MODERNIZATION (IBM GLOBAL SERVICES)
IBM BUSINESS RULES SME & BUSINESS RULES ARCHITECT
GAITHERSBURG, MD
FEB 2001 – JUN 2002
MY ROLE:
 Helping design the Business Rules architecture, methodology, and strategy for harvesting
and programming the 250,000 IRS business rules for Individual Taxpayer (Form 1040 Series)
Tax Return Submission Processing.
 Providing expertise in Business Rules technology, design, and industry best practices on the IBM
CADE Team. Also providing expertise in rule harvesting, rule discovery, rule modeling, and rule
authoring. Helped IBM design the rule engine portion of IBM’s RFP Proposal, which won the bid for
the CADE project. Developed the business rules methodology used by IBM to interview IRS SME’s
in order to acquire and document Individual Tax Return business rules. My BIZRULES® Business
Rules Methodology is being used as the framework for the custom IRS Business Rules Methodology.
 Key Personnel for IBM on this project. (BIZRULES subcontract with IBM Global Services)
PROJECT OVERVIEW:
 IRS PRIME is a 15-year $10 billion Business Systems Modernization Project to modernize all
Internal Revenue Service applications. Analysts say this is one of the largest civilian systems
development projects in the world.
 All 250,000 IRS Business Rules for processing Individual Tax Returns will be stored in a rule
engine instead of being hard-coded.
BUSINESS GOALS/BENEFITS:
 Take the tax agency from a paper-pushing system to an interactive online program for taxpayers.
Among the goals are to deliver tax refunds in as little as two days instead of five weeks, enable
taxpayers to receive e-mail messages from the IRS about their returns and track the status of
refunds online. Enable IRS Business Analysts/SMEs (non-programmers) to author and modify
business rules without reprogramming or recompiling.
CUNARDSEABOURN CRUISE LINES, SENIOR BUSINESS ANALYST
2004
 Helped transition Cunard from NVS Reservation System to Princess’ POLAR Res. System.

Conducted Cunard/Princess Gap Analysis. Wrote business specs, system specs, and technical specs.
Documented Cunard/Seabourn Business Processes, rules, & workflows. (BIZRULES consultant)

Wrote Reservation System specifications; conducted gap analysis and business process analysis.
AMERICAN CLASSIC VOYAGES (AMCV), BUSINESS ANALYST
2000 – 2001
 Helped implement the Seaware Cruise Reservation System. Conducted Gap analysis, developed
functional requirements and documented the business rules for all three AMCV brands. Learned
Revenue Management & YM Pricing business practices in the Cruise industry. Set up price programs,
promotions, and business rules for United States Lines & American Hawaii Cruise Lines. Redesigned
conflicting/inconsistent rules from 3 Brands into one enterprise wide Rulebase. (BizRules consultant)
 See http://bizrules.com/clients_cruiseline.htm for more details.
ROYAL CARIBBEAN CRUISE LINES (RCCL), BUSINESS ANALYST (Continued on next page)
Page 5 of 7
(See RolandoHernandez.com for a 1-page or 3-page resume)
ROLANDO HERNANDEZ
Principal Business Rules Architect
DALLAS, TX / MIAMI, FL 972-987-1685 Jobs2012@BizRules.com
ROYAL CARIBBEAN CRUISE LINES (RCCL), BUSINESS ANALYST
1998 – 2000
 QA/Testing, e-Commerce Website/Internet Reservation System. Helped QA test the websites
RCCL.com and CelebrityCruises.com. Wrote test plans, test scripts, and conducted testing. Became
the IT expert on the Content Management System. Used Segue Software SilkRadar Defect Tracking
Tool & Interwoven TeamSite CMS.
 Business Area Analysis, Sales IT Dept. Developed business requirements and technical
specifications for RCCL's Sales Dept. Translated business requirements into technical requirements.
 Gap Analysis of RCCL's Encore Shipboard System vs. Fidelio pkg. Evaluated buy/build
cost/benefit analysis of vendor package to replace legacy Property Management System. Compared
these strategic systems from an operational and technical perspective. Documented RCCL Reservation
System processes, rules, business requirements. Identified all Gaps. (Metro IS / BIZRULES consultant)
FINANCIAL DATA PLANNING (FDP CORP/SUNGARD INSURANCE)
SYSTEMS DEVELOPMENT MANAGER
1997 – 1998
FDP (SunGard Insurance) was a $30 million software developer for Life Insurance, Policy Administration,
Financial Planning, Pension, and CRM applications. I was in charge of implementing FDP’s strategy to reuse
code and integrate five core apps into one suite. Led team designing the enterprise DB model to centralize
five app databases. Hired and led the 10-member Vision R&D Team that quickly gained a reputation as the
top SW developers and MS VB experts out of 200+ developers in FDP. Led team that created FDP's System
Dev. Methodology, developer training program, standards for specs/requirements, programming/deployment,
project planning & tracking. Documented Year 2000 compliance issues for all FDP software. Y2K Project.
CANADA SOCIAL SECURITY REENGINEERING PROJECT
BUSINESS RULES PROGRAMMER (BIZRULES subcontract with EDS)
1996 – 1997
 Programmed Disability Eligibility & Entitlement Business Rules on this $400 million project.
I was brought in by EDS Canada because of my expertise with the CA AION Rule Engine. As one of
the AION expert-system developers, I programmed Eligibility / Entitlement Rulesets, AKA “rule
islands.” Helped effort to migrate Social Security payroll withholding data and benefit data from legacy
mainframe database to DB2 and Oracle. My first Y2K Project.
 BUSINESS GOALS/BENEFITS: System delivers $30 billion in benefit checks to 10 Million Canadians
yearly. Rulebase processes 120 Million payment transactions/yr. Error & fraud reductions due to new
Rulebase of $45 Million/year or $703 Million/15years.
BURGER KING WORLD HEADQUARTERS
MIAMI, FL
PROJECT MANAGER (BIZRULES consultant)
DEC 1994 – 1996
 Led development of BURGER KING’s Balanced Scorecard System/Sales Force Automation System,
The RoadRunner EIS, which helps six Regional VPs and 400 field Managers track Sales and A/R for
6,000 Burger King stores nationwide. Managed a 16-month $400,000 development project to build
strategic information reporting systems for 400 field managers and five regional VPs. Monitored
concurrent development of five systems by an offshore vendor with programmers in Colombia and
Mexico. Responsible for planning, proposal writing, contract negotiations, client acceptance testing,
training, & implementation. Reported to Director of MIS. (http://bizrules.com/clients_BurgerKing.htm).
PEPSI-COLA BAESA/BUENOS AIRES EMBOTELLADORA Boca Raton, FL
SENIOR PROJECT MANAGER
JUN 1994 – DEC 1994
Reporting directly to the CIO, I managed implementation of PEPSI-COLA’s Pepsi System 2000 Sales and
Distribution System (S&D) in Brazil and Puerto Rico. PS2000 was a $300 million mission-critical system
built by Pepsi-Cola for their Latin American bottlers’ Supply Chain Management system.
MOBIL OIL CORPORATION WORLD HEADQUARTERS
PROJECT MANAGER, SENIOR PROGRAMMER ANALYST
(Continued on next page)
Page 6 of 7
FAIRFAX, VA
JUN 1988 – JUN 1994
(See RolandoHernandez.com for a 1-page or 3-page resume)
ROLANDO HERNANDEZ
Principal Business Rules Architect
DALLAS, TX / MIAMI, FL 972-987-1685 Jobs2012@BizRules.com
MOBIL OIL CORPORATION WORLD HEADQUARTERS
FAIRFAX, VA
PROJECT MANAGER, SENIOR PROGRAMMER ANALYST
JUN 1988 – JUN 1994
 During six years at Mobil Oil, established Mobil’s Global Expert System Strategy, implemented
their global Knowledge Management Strategy, and was lead programmer of Mobil's first
successful Executive Information System for Int'l Marketing Division executives.
 Led design and development of Object-Oriented Client-Server Expert Systems to support the Lube
Marketing and Environmental/Safety business. Managed Object-Oriented Analysis, Design, and
Development projects using a true OOP programming language (CA AION) that provides multiple
inheritance, encapsulation, specialization, inference, backward-chaining, and forward-chaining.
 Worked closely with five division clients to establish common business requirements & standards for
Mobil affiliates worldwide. Led project teams in the U.S., Paris, London, and Tokyo.
 Strong experience with project management: estimating; cost/benefit analysis; planning; coordinating
the work of 17 Subject Matter Experts in 9 countries; managing, field testing, and implementation.
 Learned how to design, build, and reuse Object Oriented code at a global, enterprise-wide scale.
 Developed an Environmental Health & Safety audit Expert System for loss prevention & compliance.
 BUSINESS GOALS/BENEFITS: Capture knowledge from top experts nearing retirement. Retain
expert knowledge as a corporate asset. Share global best practices for sales & customer service to
200 Sales Engineers in over 80 countries. Increase Field Sales Rep face-to-face time with customers.
ADVANCED TRAINING
 PegaRULES Business Analyst / Business Architect training course, Boston, MA.
 Rally Agile/Scrum, Six Sigma, Hoskyns Systems Analysis Techniques.
 Dale Carnegie Strategic Presentations.
 ABT Project Planning & Control, ABT Advanced Project Management, Advanced Microsoft Project;
Microsoft Solutions Development Discipline (Microsoft’s product development methodology).
 Zachman Framework for Enterprise Architecture (ZEAF).
ADVANCED TRAINING COURSES THAT I DELIVER
 BIZRULES® VISION™ Business Rules/Process Process Management Methodology.
 BIZRULES® VISION™ Knowledge Management and Knowledge Engineering Methodology.
 BIZRULES® VISION™ Enterprise Architecture Methodology.
 BIZRULES® KARD™ Knowledge Acquisition and Rule Definition Methodology.
EDUCATION
 Master of Science (M.S.), Computer Information Systems with a Concentration in A.I.
Artificial Intelligence, 1988.
 Bachelor of Science (B.S.), Systems Analysis, 1986. (Both from University of Miami, FL)
IT INDUSTRY ADVANCEMENT
 Co-founder Rules Fest, BRE/BRMS technology summit, an international conference on A.I.
rule-based and knowledge-based systems held in Dallas, TX in 2008 and 2009.
(www.RulesFest.org). Now known as www.Intellifest.org.

Founder of Agility Alliance, a social network connecting technology gurus and business masterminds
to make things better (www.AgilityAlliance.org)

Founder of Business Rule Experts Group, a global user group of BR experts, advanced users,
vendors, and customers. (www.BRxG.org)
SEARCH KEYWORDS
PRPC, ILOG JRULES, OPA, DROOLS, AION, G2, Smalltalk; BP, BPM, BPMN, BPMS; BR, BRE, BRM, BRML, BRMS;
AI, ES, RB, KB, KA, KE, KM, KR, SME; AP, AR, CFAS, EM, ETAX, ETP, CIT, WHT, Sales & Use Tax, SSTP, SSUT,
IVU, VAT; IP, ITC, Inter Co. Transactions, TP, HQCA, Headquarters Cost Allocation, Tax Provision; EHS, EH&S, LKB;
S&D, SCM, VC; REZ, RM, YM; CRM, CMS, EIS, ERP; P&C; CMF, PMF, TMF; CADE, ISPR; Amazon Tax, AML, SEC
Dodd-Frank Rules, FAS 109, GAAP, IFRS, FINRA FTC FACTA Red Flags Rules, SOX 404; EA, IA, TEAF, ZEAF.
Page 7 of 7
(See RolandoHernandez.com for a 1-page or 3-page resume)