Healthcare Leadership Network of the Delaware Valley: Physician Alignment June 2015 Christine Winn, FACHE Senior Vice President, MD Anderson Cooper Cancer Institute and Cooper Physician Alignment Overview • Why is this important? • What has happened in the past? • Variety of Physician Alignment Models and Preparation Tactics – Local Impact • Necessary items for your “journey” 2 Why is this important • Operating costs will need to be reduced by 15 percent to 25 percent to ensure continued viability in the value environment • Physicians are a driver of costs and are THE major partner needed to reduce those costs • Current alignment activities can prepare Healthsystems to be cost competitive in new models 3 ACHE Focus on Physicians • New Physician Executive Forum • Physician Leadership “Boot Camp” Pilots • Career Development Task Force – Physicians as members • New Strategic Plan – Desired Outcomes – Increased membership and participation across the spectrum of healthcare leadership – Higher levels of member engagement and satisfaction – Increased brand awareness and perceived value among members and key constituents – Greater impact in advancing effective and efficient healthcare 4 What has happened in the past with our physician colleagues? • BUYING SPREE • Not what we expected….loyalty cant be bought? • Healthsystem and physician alignment – Co Management – Gainsharing • Value Based Collaboration Models 5 VARIETY OF ALIGNMENT MODELS AND PREPARATION TACTICS 6 7 Building a Successful Physician Alignment Strategy Mutual Success Clinical Integration Integration Building Common Vision and Culture Physician Employment Strategy Alignment Economic Alignment Options Medical Staff Growth and Development Physician Manpower Planning Source: Healthcare Strategy Group Planning Strategy 8 Kurtsalomon, 2013 9 Focus Areas for Alignment Activities • Volume Based Care – Focused on Employment – Fixed Compensation – Committee Service Compensation – Defend Market – Competitive Advantage with subspecialists • Value Based Care – Promotes Integration and alignment of incentives – Focus on quality across continuum – Need for common IT platforms – Preparation for Bundled Payments and ACO’s 10 What are key Physician/Healthsystem Collaboration Forces Now? • Pay for performance reimbursement approaches • Regulatory requirements are increasing • Migration of physicians from inpatient to outpatient settings (loss of connection) • Need to recruit additional physicians places a risk on existing physicians • Newer physicians want predictable hours and an income guarantee • Practice expense stress financial viability of independent practices • Large employers and Medicare are moving to bundled payments, single price contracting, and pay-for-performance • Long-term success of the healthcare system Source: Nick Fabrizio, PhD, FACMPE, FACHE, MGMA consultant 11 LOCAL IMPACTS – COOPER EXPERIENCE 12 Cooper Fast Facts Employees 4,666 full-time, 1,337 part-time Patient encounters 6,003 1.3M+ Admissions 26,624 ED visits 81,075 Outpatient visits Medical Staff 1.2M 1,004 Employed physicians 541 Community physicians 266 Allied Health professionals 197 Residents and Fellows 313 Licensed beds Includes 35 NICU and Transitional Newborn Bassinets 635 13 Cooper Medical School of Rowan University • Opened in 2012 on the Health Sciences Campus in Camden, New Jersey. • The first new medical school in New Jersey in over 35 years and the only fouryear MD-granting medical school in South Jersey. • CMSRU has quickly become a sought after medical school in the country because of its focus on community. • CMSRU addresses the physician shortage locally and nationally, and its students and faculty continually work to find innovative improvements to health care throughout the region. 14 The need to meet our academic mission remains while we strive to address the triple aim Amidst a cultural shift 1 QUALITY COST Improve the health of the population Reduce the cost of care per capita Triple Aim 2 SERVICE Enhance the patient experience 3 Academic mission: Education & research 15 Academic Medical Centers like Cooper walk a fine line to strike a balance between volume and value VOLUME (Old Order) VALUE (New Order) • Health system business models focused on high margin, hightech inpatient care • Fee-for-service payment for activity volume and “carve outs” • Advanced subspecialty care for the complications of advanced disease • Specialty focus on care innovation DESTINATION CARE Product & Services Differentiation • Health system business models focused on quality and efficiency of care management across the full continuum • Bundled/global payments and incentives for outcomes • Proactive health management • Innovation around process integration across providers The Balancing Act COMMODITIZED CARE Operational Efficiency Customer Service 16 Health System Trends: Volume to Value Capabilities for Value-Based Care Timing Matters Value-Based Contracts Premature Well-Timed Lagging Contracts before sufficient capabilities to be successful on new arrangements Transition contracts strategically while building capabilities. Delay building capabilities and focus on fee for service – and risk being caught unprepared 17 Cooper aims to be the partner of choice Making Cooper the partner of choice…. …allows us to pursue a range of collaboration options Cost Advantage 1. Clinical affiliation Efficient Product 2. Regional collaborative Payor Contracts 3. Accountable Care Organization Tertiary Care Capabilities 4. Clinically integrated network Service excellence 5. Merger or acquisition Risks and rewards Quality Outcomes 18 Cooper continues to position itself for the future Expense reduction Improved quality Transforming the culture Building relationships with community hospitals Focus on quality and access Supportive partnership position Cost advantage among peers Programs of Distinction Only Academic Med Ctr (AMC) in South NJ DESTINATION CARE Product & Services Differentiation Payor contracts i The Balancing Act Shifting improvement focus to Ambulatory COMMODITIZED CARE Operational Efficiency Service Excellence 19 Checklist for Necessary Physician Alignment Items Map Menu Stopwatch “Spidy Sense” Team Catcher Yoga Mat Watering Can 20 21 22 23 24 25 26 27 28 29 THANK YOU! WINN-CHRISTINE@COOPERHEALTH.EDU 30