Understanding Start here… Understanding On October 25, 2003 in the small town of Dalaro in Eastern Sweden, a strange event occurred that is yet to be explained… …it has been referred to as The Mystery of Dalaro… What is Viral Advertising? A.k.a “viral marketing” Communication process that uses preexisting social networks Promotional method to increase brand awareness Functions in a self-replicating manner Where did it come from? A little history… 1994 - Early writer on idea of Viral Marketing Douglas Rushkoff (media critic) ○ Book: Media Virus. ○ Explained the process as having “exponential growth” 1996 – Term coined by a professor, Jeffrey Rayport, Harvard Business School ○ Article: “The Virus of Marketing” ○ Magazine: Fast Company Source: Wikipedia “Viral Marketing” article. http://en.wikipedia.org/wiki/Viral_marketing#_note-5 Feb. 22, 2008. What is Viral Advertising? A.k.a “viral marketing” Communication process that uses preexisting social networks Promotional method to increase brand awareness Functions in a self-replicating manner What is Viral Advertising? A.k.a “viral marketing” Communication process that uses preexisting social networks Promotional method to increase brand awareness Functions in a self-replicating manner What is Viral Advertising? A.k.a “viral marketing” – A more general term in respects to actual practices, media use, methods, etc. What is Viral Advertising? A.k.a “viral marketing” – A more general term in respects to actual practices, media use, methods, etc. Marketing – Total steps involved in the process of transferring goods/services from seller to buyer What is Viral Advertising? A.k.a “viral marketing” – A more general term in respects to actual practices, media use, methods, etc. Marketing – Total steps involved in the process of transferring goods/services from seller to buyer Advertising – Communication toward awareness of the good/service (usually from seller to buyer) What is Viral Advertising? A.k.a “viral marketing” Communication process that uses preexisting social networks Promotional method to increase brand awareness Functions in a self-replicating manner What is Viral Advertising? Communication process that uses preexisting social networks Word of mouth ○ “Studies have shown that a satisfied customer will tell an average of three people about a product or service she likes, and eleven people about a product or service with which she had a negative experience.” Source: The Secrets of Word-of-Mouth Marketing "How to trigger exponential sales through runaway word of mouth“ George Silverman, Amacom 2001 What is Viral Advertising? Communication process that uses preexisting social networks Digital Word of mouth ○ Internet ○ E-mail ○ Websites ○ Chat rooms ○ Video ○ Mobile telephones ○ Smart devices ○ Gaming What is Viral Advertising? A.k.a “viral marketing” Communication process that uses preexisting social networks Promotional method to increase brand awareness Functions in a self-replicating manner What is Viral Advertising? Promotional method to increase brand awareness Yahoo! Anheuser Busch Volvo Burger King Long John Silver’s Blackberry What is Viral Advertising? A.k.a “viral marketing” Communication process that uses preexisting social networks Promotional method to increase brand awareness Functions in a self-replicating manner What is Viral Advertising? Functions in a “self”-replicating manner “The key to effective viral: Create and execute an idea that's intriguing enough to get consumers to interact.” Source: Theresa Howard, USA TODAY. http://www.usatoday.com/money/advertising/2005-06-22-viral-usat_x.htm. February 22, 2008 Viral Advertising: Two Types Voluntary ○ Videos ○ Funny ○ Entertaining ○ “Daring” quality ○ Fw: ○ Chat room topics Involuntary ○ Email ○ Smart devices ○ Yahoo! ○ Blackberry Viral Advertising: Real World Digital Word of mouth ○ Internet ○ E-mail ○ Websites ○ Chat rooms ○ Video ○ Mobile telephones ○ Smart devices ○ Gaming Companies ○ Yahoo! ○ Anheuser Busch ○ Volvo ○ Burger King ○ Long John Silver’s ○ Blackberry Viral Advertising: Real World Digital Word of mouth ○ Internet ○ E-mail ○ Websites ○ Chat rooms ○ Video ○ Mobile telephones ○ Smart devices ○ Gaming Companies ○ Yahoo! ○ Anheuser Busch ○ Volvo ○ Burger King ○ Long John Silver’s Viral Advertising: Real World Digital Word of mouth ○ Internet ○ E-mail ○ Websites ○ Chat rooms ○ Video ○ Mobile telephones ○ Smart devices ○ Gaming Companies ○ Yahoo! ○ Anheuser Busch ○ Volvo ○ Burger King ○ Long John Silver’s ○ Blackberry Viral Advertising: Real World Digital Word of mouth ○ Internet ○ E-mail ○ Websites ○ Chat rooms ○ Video ○ Mobile telephones ○ Smart devices ○ Gaming Companies ○ Yahoo! ○ Anheuser Busch ○ Volvo ○ Burger King ○ Long John Silver’s ○ Blackberry Viral Advertising: Real World Digital Word of mouth ○ Internet ○ E-mail ○ Websites ○ Chat rooms ○ Video ○ Mobile telephones ○ Smart devices ○ Gaming Companies ○ Yahoo! ○ Anheuser Busch ○ Volvo ○ Burger King ○ Long John Silver’s ○ Blackberry Viral Advertising: Real World Digital Word of mouth ○ Internet ○ E-mail ○ Websites ○ Chat rooms ○ Video ○ Mobile telephones ○ Smart devices ○ Gaming Companies ○ Yahoo! ○ Anheuser Busch ○ Volvo ○ Burger King ○ Long John Silver’s ○ Blackberry Viral Advertising: Real World Digital Word of mouth ○ Internet ○ E-mail ○ Websites ○ Chat rooms ○ Video ○ Mobile telephones ○ Smart devices ○ Gaming Companies ○ Yahoo! ○ Anheuser Busch ○ Volvo ○ Burger King ○ Long John Silver’s ○ Blackberry Viral Advertising: Real World Digital Word of mouth ○ Internet ○ E-mail ○ Websites ○ Chat rooms ○ Video ○ Mobile telephones ○ Smart devices ○ Gaming Companies ○ Yahoo! ○ Anheuser Busch ○ Volvo ○ Burger King ○ Long John Silver’s ○ Blackberry Viral Advertising: Real World Digital Word of mouth ○ Internet ○ E-mail ○ Websites ○ Chat rooms ○ Video ○ Mobile telephones ○ Smart devices ○ Gaming Companies ○ Yahoo! ○ Anheuser Busch ○ Volvo ○ Burger King ○ Long John Silver’s ○ Blackberry Viral Advertising: Real World Digital Word of mouth ○ Internet ○ E-mail ○ Websites ○ Chat rooms ○ Video ○ Mobile telephones ○ Smart devices ○ Gaming Companies ○ Yahoo! ○ Anheuser Busch ○ Volvo ○ Burger King ○ Long John Silver’s ○ Blackberry Viral Advertising: Real World Digital Word of mouth ○ Internet ○ E-mail ○ Websites ○ Chat rooms ○ Video ○ Mobile telephones ○ Smart devices ○ Gaming Companies ○ Yahoo! ○ Anheuser Busch ○ Volvo ○ Burger King ○ Long John Silver’s ○ Blackberry Viral Advertising: Real World Digital Word of mouth ○ Internet ○ E-mail ○ Websites ○ Chat rooms ○ Video ○ Mobile telephones ○ Smart devices ○ Gaming Companies ○ Yahoo! ○ Anheuser Busch ○ Volvo ○ Burger King ○ Long John Silver’s ○ Blackberry Viral Advertising: Real World Digital Word of mouth ○ Internet ○ E-mail ○ Websites ○ Chat rooms ○ Video ○ Mobile telephones ○ Smart devices ○ Gaming Companies ○ Yahoo! ○ Anheuser Busch ○ Volvo ○ Burger King ○ Long John Silver’s ○ Blackberry Viral Advertising: Real World Digital Word of mouth ○ Internet ○ E-mail ○ Websites ○ Chat rooms ○ Video ○ Mobile telephones ○ Smart devices ○ Gaming Companies ○ Yahoo! ○ Anheuser Busch ○ Volvo ○ Burger King ○ Long John Silver’s ○ Blackberry “Semi-Pro” – Spin-offs Anheuser Busch Using YouTube Official movie trailer Superbowl XLII commercial Bud Light “Jackie Moon” commercials Old Spice “Jackie Moon” commercials (“All 8 versions”) Viral Advertising: Real World Digital Word of mouth ○ Internet ○ E-mail ○ Websites ○ Chat rooms ○ Video ○ Mobile telephones ○ Smart devices ○ Gaming Companies ○ Yahoo! ○ Anheuser Busch ○ Volvo ○ Burger King ○ Long John Silver’s ○ Blackberry The Shrimp Buddy Campaign Long John Silver’s http://www.shrimpbuddy.com/ Watch the flick Viral Advertising: Real World Digital Word of mouth ○ Internet ○ E-mail ○ Websites ○ Chat rooms ○ Video ○ Mobile telephones ○ Smart devices ○ Gaming Companies ○ Yahoo! ○ Anheuser Busch ○ Volvo ○ Burger King ○ Long John Silver’s ○ Blackberry Viral Advertising: Real World Digital Word of mouth ○ Internet ○ E-mail ○ Websites ○ Chat rooms ○ Video ○ Mobile telephones ○ Smart devices ○ Gaming Companies ○ Yahoo! ○ Anheuser Busch ○ Volvo ○. ○ Long John Silver’s ○ Blackberry Burger King: Chicken Fight http://www.cpbgroup.com/awards/chickenfight.html Crispin, Porter + Bogusky advertising agency Understanding The end.