Welcome to Houston! ENERGY FOR A CHANGING WORLD An introduction to Shell Copyright of Shell International B.V. 06/2011 2 Profile We are active in more than 90 countries Worldwide, we have 93,000 full-time employees Our fuel retail network has around 43,000 service stations In a year, we sell 145 billion litres of fuel to our customers In 2010 we… produced 3.3 million barrels of oil equivalent per day; generated earnings of $20.5 billion; spent $23.7 billion on net capital investment; and spent over $1.0 billion on R&D Royal Dutch Shell plc is listed on the stock exchanges of Amsterdam, London and New York Source: 2010 Annual Report and Form 20-F Copyright of Royal Dutch Shell plc 3 OUR BUSINESS ENVIRONMENT Copyright of Shell RoyalInternational Dutch Shell plc B.V. 06/2011 4 The energy challenge RISING GLOBAL ENERGY DEMAND 100 = world primary energy demand in 2000 CHANGING ENERGY MIX Million tonnes of oil equivalent 18,000 200 hig h 150 hig h low low 16,000 14,000 12,000 10,000 100 8,000 6,000 50 4,000 2,000 0 0 2000 2015 2030 2000 Coal Oil Gas Nuclear 2030 Hydro Biomass Other Source: World Energy Outlook 2009 Copyright of Royal Dutch Shell plc 5 Shell in the U.S. Shell has significant oil and gas production in the U.S. The Gulf of Mexico accounts for 55% of Shell’s U.S. production or about 250,000 barrels per day. With about 1,600 full-time & contract employees in the Gulf, Shell operates • six major offshore facilities • 13 manned platforms • one spar • and numerous subsea systems in the GOM. Shell has substantial and growing onshore oil gas portfolio in the U.S.; and is using advances in proven technologies to tap rich resources like “tight” gas locked in shale formations In the summer of 2012, Shell has plans to explore offshore Alaska where the resource potential is estimated to be world-class. 6 Shell in the U.S. Shell owns and operates three refineries in the U.S. with a combined capacity of approximately 591,000 barrels per day. Motiva, a Shell joint venture, owns and operates three refineries with a combined capacity of 731,000 barrels per day. In addition, Shell has four U.S. plants that manufacture 20 billion pounds of chemicals annually for industrial use. Shell is actively considering a number of projects to use US-produced natural gas, such as the construction of a new chemical manufacturing facility, a Gas-To-Liquids (GTL) facility, and micro-LNG plants to support the use of Liquid Natural Gas (NLG) in the transportation sector. Shell is also Involved in eight wind projects in North America. 7 2012 US National Oil Bargaining Outcomes Corporate IR Internal Communication 03/2011 8 8 Topics for Discussion Background: US Oil Industry Pattern Bargaining Context Setting: The Year Leading Up to Negotiations Dramatic Events and Volatility Significant Economic, Political and Company Changes Key Factors Impacting Oil Industry Bargaining The USW’s Bargaining Agenda The Settlement Outcomes 9 US Oil Industry Pattern Bargaining History Prior to 1966, Industry companies bargained with the Union locally and independently In 1966, the common expiration date was established which highlighted the beginning of: —“Pattern Bargaining” —“Lead Company” concept Amoco and Gulf were lead companies from 1966-1997 Shell became Lead Company in 1997 bargaining: —Extension from 1998-2002 —Contract from 2002-2006 —Extension from 2006-2009 —Contract from 2009-2012 —Contract from 2012 – 2015 10 Years Leading Up To Negotiations – Dramatic And Volatile Events Nation Budget Woes Turmoil in the Middle East Unemployment Japan Fukushima Daiichi Nuclear Disaster Occupy Wall Street 11 2011 – US Political Backdrop NLRB-Boeing fight called evidence of 'jobs blocking agenda' State Union Budget Battles Keystone Pipeline Politics Congressional Budget Battles Election Year Primaries 12 Key Factors Impacting 2012 Oil Industry Bargaining Continued USW International Influence BP Texas City Refinery Explosion Deteriorating Economic Conditions from 2009 - 2010 Signs of Recovery in 2011 Overcapacity in the Refining business Labor Movement – Increased Pressure on Public Sector Unions — States attempting to strip Collective Bargaining rights of Unions — Unions fight for survival, lowest membership numbers in US history 2012 Presidential & Congressional Elections —Potential shifts in political power in Congress and possibly the White House —Negative public perception of the industry (rising gasoline prices and industry profits) —Democratic Pro Labor National Labor Relations Board (NLRB) 13 Centerpieces of 2011-12 USW National Oil Bargaining Policy Process Safety —Strong union effort to convince the public that the industry has not done enough to address process safety concerns —Aggressively pursue enforceable Health and Safety language Wages —“Substantial Increases” Health Care —Strong union effort to resist further cost shifting to the employees they represent and/or reduction in benefit levels 14 National Oil Bargaining Agreement 5:00 p.m. Tuesday, January 31, 2012 2012 National Oil Bargaining Summary of Significant Settlement Elements Element Settlement Contract Term 3 Years (2/1/2012 – 1/31/2015) Wage Increases 2.5%, 3.0%, 3.0% Process Safety Letter Agreement Healthcare 80/20 premium sharing arrangement renewed No Retrogression Renewed 16