HEI / Disability / Accessibility Support Service Contact Details HEI/FEI/Other HE course provider Institute of Education, University of London Contact Name & Position Disability & Wellbeing Support Postal Address Student Support Centre 20 Bedford Way London WC1H 0AL Telephone No. – Voice 020 7612 6641 Minicom / SMS Email(s) – if a general disability support service email address is available please be sure to give this disabilityadmin@ioe.ac.uk Web information / URL Disability and wellbeing - Institute of Education, University of London Institutional provisions and accommodations Are any assistive technology resources available via the University Network? If so what is available? Balabolka; X-Mind; Lingoes; NVDA; Orato; T- Bar; Vu - Bar Does University accommodation have internet access? Do students have to pay? Please tell us about campus wifi coverage. The main campus on 20 Bedford Way does have wi-fi, but at present it is patchy and unreliable. Does the library make any accommodations for to students with disabilities/SpLDs? Students need to contact Disability & Wellbeing Support to agree on a support package called an L&TSA (Learning & Teaching Support Agreement), which could include access to some additional services offered by IOE library staff. NNAC WIKI 1 of 4 April 2014 Do you have study areas on campus specifically for the use of students with disabilities/SpLDs? Is specialist AT available? Please list. One quiet study room with three workstations. Only available Monday to Friday, 9am to 5pm, for students with L&TSAs in place. AT software on the workstations includes Inspiration, TextHelp Read & Write, MindManager, Lunar Dolphin. Are examination script labels The IOE does not have preferential available for students with disabilities marking guidelines for disabled to identify the scripts to markers? students. Please give as much detail as possible. Please make distinctions between coursework and examinations where appropriate. What arrangements are in place for students in receipt of additional time in examinations? Special exam arrangements (including additional time) are discussed as part of a student’s L&TSA. Does the HEI cover costs for support workers in examinations ie for readers and scribes…or is the DSA used to cover these? We would expect the DSA to cover these costs as an exam is an integral part of a programme of study. Do any other ‘student services’ have particular provisions for students with disabilities? For example is there a dedicated careers adviser, study abroad adviser, residential services/accommodation adviser, study skills adviser? All students have access to the same services eg. Careers advice, welfare, international support. Any other specialist provisions? N/A Procedures for interim support What procedure / provision is in place relating to ‘interim’ support – ie support to be made available to students in advance of funding body entitlement information? NNAC WIKI N/A 2 of 4 April 2014 Apple Macs N/A Courses that are delivered EXCLUSIVELY using the Apple Mac platform. i.e. where the student could not complete the course using a Windows computer. NMH Provision One or two quotes required? One Please describe the HEI’s NMH arrangements:- Most roles outsourced to Randstad. In-house provider / Contact Details:- None. Specialist D/deaf support outsourced to Clarion. Third-party provider / Contact Randstad Student & Worker Support 5th Floor Details:St James’ Buildings 79 Oxford Street Manchester M1 6FQ T- 0161 247 8800 F 0845 130 2714 Activity Title Specialist Transcription Reader Library Assistant Practical Support Assistant Charge Rate ex VAT Charge Rate inc VAT SFE Band 1, 2, 3 or 4 £20.03 ph £24.03 ph Band 1 Activity Title Manual Note-taker Study Assistant Charge Rate ex VAT Charge Rate inc VAT SFE Band 1, 2, 3 or 4 £22.74 ph £27.28 ph Band 2 NNAC WIKI 3 of 4 April 2014 Activity Title Electronic note-taker Charge Rate ex VAT Charge Rate inc VAT SFE Band 1, 2, 3 or 4 £26.80 ph £32.16 ph Band 3 Activity Title Specialist Mentor Specialist one-to-one Study Skills Support Charge Rate ex VAT Charge Rate inc VAT SFE Band 1, 2, 3 or 4 £67.44 ph £80.93 ph Band 4 Activity Title Communication support, including BSL interpreters, Language Support for D/deaf students, etc. Charge Rate ex VAT Charge Rate inc VAT SFE Band 1, 2, 3 or 4 Notes/further info (Quotes available on application) Roles provided by the Clarion agency T: 01763 209001 F: 01763 209014 SMS: 07885 553013 www.clarioncall.net<http://www.clarioncall.net/> The Old Dairy, Brook Road, Royston, Herts SG8 7RG NNAC WIKI 4 of 4 April 2014