Meaning at Work: Using Group Facilitation at Organizational Meetings to Enhance Work Meaningfulness 6th European Conference on Positive Psychology Moscow, June 26-29, 2012 Ib Ravn and Nina Tange Program on Organization and Learning Aarhus University, Denmark www.edu.au.dk/fv The good life 1. The pleasant life: Positive emotions 2. The engaged life: Flow & use of strengths 3. The meaningful life: In the service of something larger than yourself 4. Positive relations 5. Achievement (Seligman, 2011) 2 Research project in Denmark: ”Meetings that create value and meaning” • Three partnerships: Bank and local and state government agencies • Intervention: We trained 150 managers in meeting facilitation • Pre- and post-measurements: Does this increase meaning and value creation? 3 Meaning in meetings • You experience meaning ”…when you find… events to be parts of some larger whole…” (Dewey 1910: 117) • To be involved and have a say in the organization is meaningful because it connects you to the larger whole • The organizational meeting is potentially a forum for connecting to the larger whole 4 Meetings often lack meaning • Goals are unclear: Exactly what are we supposed to accomplish (that will connect us to something larger)? • Manager talks too much and it’s not relevant to me • Discussions are unfocused and incoherent • Meeting participants are passive, bored or alienated = A meeting often disconnects employees from the larger organizational whole. 5 What is the meaning of life? Terry Eagleton (The Meaning of Life, 2007): 1. Realize one’s virtues, potentials, strengths, needs (Aristotle’s eudaimonia) 2. Helping others do the same: meet their needs (love, as in the Christian caritas) Realize your potentials Be valuable to others 6 Meaning in work life: Four factors 1. You realize your potentials and use your strengths 2. You use a unique combination of your strengths to make a contribution (Drucker, 1999) 3. Your organization is valuable to its stakeholders: value creation vs. value appropriation (Ghoshal, 2001) 4. You work with others to accomplish this: A productive community 4. Productive community 1. Realize your potentials 2. Contribution 3. Value creation 7 Your time to reflect What did you find interesting in that model? • Talk to your neighbor (5 minutes) • We hear some of your thoughts 8 Use personal strengths and potentials (1) Discovering strengts . • ”What energizes you in your work?” • ”When you are at your best at work – what do you do?” • Divide tasks according to this 9 Contribution to work (2) Anchoring the meeting goals • ”How does this goal influence your work?” • ”How and what can you contribute towards the shared goal?” 10 Organizational value creation (3) Let’s hear it from the customers • Storytelling • What do we do well? • What could we do even better? 11 Productive work with others (4) When we are at our best Interviews for a group of colleagues: • ”Recall when your productive work together was exceptionally good: What did you do? What did the others do?” • ”How have your colleagues contributed positively to your productive work together? - Something you have been grateful for” • ”When did you experience positive emotions like joy, pride, thankfulness, interest, hope, fun or inspiration – in you productive work together?” 12 What energizes you in your work? Think 1 minute Interview the person next to you: • Mention one or two things and explain why • What strengths are you using in these situations? • How can you use this knowledge in the future? 2 x 5 minutes 13 More on meaning and meetings Bains, Geoffrey m.fl. (2007): Meaning, Inc., London, Profile Business Drucker, P. (1999): Management Challenges for the 21th Century. Harper. Eagleton, Terry (2007): The Meaning of Life. Oxford University Press. Ghoshal, Sumantra, Christopher A. Barlett og Peter Moran (1999): A New Manifesto for Management, Sloan Management Review, 40(3): 9-20. Ib Ravn (2007): ”Meetings in organizations: Do they contribute to stakeholder value and personal meaning?” Academy of Management Annual Meeting, Philadelphia, Aug. 3-7. (Google) Ravn, Ib (2009): ”Meaning in Work Life.” First World Congress on Positive Psychology, tinyurl.com/meaning-work Ravn, Ib (2011): Facilitering: Ledelse af møder der skaber værdi og mening. Hans Reitzel. 14