M I K E
M C E L R O Y ,
8073 Hall St.
Lenexa, KS 66219
913-888-8422
mike.mcelroy@everestkc.net
P R O J E C T
EXPERIENCE SUMMARY
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SKILLS INVENTORY
APPLICATION EXPERIENCE
TOOLS/METHODS
EDUCATION
CERTIFICATIONS
ADDITIONAL TRAINING
ASSOCIATION LEADERSHIP
TEACHING ENGAGEMENTS
SUMMARY OF EXPERIENCE
P M P
M A N A G E R
EXPERIENCE SUMMARY
 A professional with 10 years of experience in healthcare
Information Technology and one year as a clinic
administrator managing 50 members.
 Master’s in Health Administration 1999 from University of
Oklahoma (Very similar to MBA)
 Professional Certifications with the American College of
Medical Practice Executives (FACMPE in 2004), and PMI:
Project Management Professional (PMP) with over 4,500
hours in completing projects from start to finish.
 Established budgets and financial projections for business
operations with benchmarking practice management and
operational performance for the largest ambulatory
practices in Oklahoma and Kansas.
 Consultant to healthcare board of director regarding
technologies for CSC and McKesson Provider Technologies.
 Skilled in managing project teams which required self
starter, resources, and status reports to shareholders.
 Author of several publications for medical practice groups
and financial operations.
 Clinic administrator experience for ten physicians managing
tasks, risks and budgets.
 Worked for the largest family medicine clinics in both
Oklahoma and Kansas doing IT and project assignments.
SKILLS INVENTORY
 APPLICATIONS:
MS Excel, MS Access, MS PowerPoint, MS Word, MS Project,
Visio, Outlook, Groupwise, Lotus Notes, Administering of
Microsoft SQL Server, Paradox, Crystal Reports XI, Statistica,
Unix, OpenVMS, MUMPs, IDX, Epic Systems, Meditech, GE
Centricity EMR, Sage (Medical Manager), ANSOS, and Pulse
EMR.
M I K E
M C E L R O Y ,

M H A ,
P M P
Tools/Methods:
Trained in CSC Catalyst which views the business situation
from six basic perspectives referred to as the domains of
change:
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Business Process. What opportunities exist to
improve current processes to enhance business
performance?
Organization. What change in culture,
capabilities, roles, and training is needed to
accomplish the necessary business change?
Location. What is needed in terms of geographic
distribution of processes, people, technical
infrastructure, data, and applications?
Data. What information content and structure is
necessary to meet the business requirements?
Application. What application design best fulfills
the requirements and how should the application
be developed, integrated, tested, and deployed?
Technology. What are the hardware, system
software, and communication network
components needed to support the business and
its systems?
Catalyst processes address all life cycle phases necessary for
enterprise business change and continuous improvement:
o Vision and Strategy establishes the business
vision and priorities and determines direction for
subsequent initiatives.
o Architecture establishes the requirements,
direction, and structure for the business and the
supporting information systems.
o Development designs, builds, and tests the
solution components (from all domains of
change) that compose a release.
o Integration tests and incorporates solution
components from the required change domains
into a new or evolving systems environment.
o Deployment pilots and launches the operational
systems, processes, and organizational change
components to the organization.
o Operational services performs and supports
defined service levels for the operation,
maintenance, and support of the new or existing
systems.
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M I K E
M C E L R O Y ,
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M H A ,
P M P
EDUCATION:
University of Oklahoma, Oklahoma City, OK
M.H.A. – Master’s in Health Administration
Southeastern Oklahoma State University, Durant, OK
B.S. – Chemistry (cum laude)
o Research - Dr. Rick Wright, Mike McElroy. (Vol 11,
Number 3, 1979). H-NMR Effects in Chloroquinebiopolymer a binding interaction which was
published in physiological chemistry and physics
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CERTIFICATIONS:
o CompTIA: IT Project+ that represents proficiency
in managing IT Projects - 10/2003
o PMI: Project Management Professional (PMP) and
various PM workshops - 4/2004
o Microsoft Project 2007 - October 2010
o Microsoft Project Advanced 2007 - November
2010
o Earned the credential, Microsoft Certified
Technology Specialist (MCTS): Microsoft Project
2010, with a specialty in managing projects. November 2010
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Future goal is to complete a PMI Agile Certified
Practitioner (PMI-ACP)
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ADDITIONAL TRAINING AND CERTIFICATIONS:
o November 1999 - Statistics from Statistica
www.statsoft.com
o Sept 2004 - Fellowship with American College of
Practice Management Executives (FACMPE)
o April 17, 2004 - Advance Extra Amateur Radio
(Call Sign K0MGM)
o July 2006 - CompTIA: Radio Frequency
Identification (RFID)
o July 14, 2011 - HITECH: EMR Redesign Specialist
o June 2011 - ARRA/HITECH: Finished a six month
certification program as an EMR Redesign
Specialist
o October 2011 - PULSE EMR: Registration User
M I K E
M C E L R O Y ,
M H A ,
P M P
ASSOCIATION LEADERSHIP:
 Medical Group Management Association (MGMA) President
of the Information Management Association for 2003.
Fellowship status with this organization in 2004.
 Health Information and Management Systems Society
(HIMSS) on the RHIO work group dealing with security and
HIPAA-EDI Standards. Member of the national steering
committee for project management.
 Health Finance Management Association, Kansas City
Chapter.
 Project Management Institute (PMI). Currently certified and
involved since April 2004.
 Presently re-elected to board of local PMI chapter as VP
Administration
 2012 goal: Start Agile Project Management ACP certification
TEACHING ENGAGEMENTS:
 8/97 to 7/98 Oklahoma City Clinics
o Trained and assisting end users with new clinic
billing system.
 2/2000 to 12/2002 Kansas University Physicians Inc
o Developed new software which required
documentation and training of end users. My
teaching involved training the trainers who
trained the end users.
 Fall 2002 National American University (NAU)
o Taught class in Introduction to Basic
Programming
 Spring 2005 KC Mid-America Chapter of PMI
o Volunteer teacher at the local PMI chapter
training sessions in integration and framework
to help people pass the PMI exam. Obtained
appreciation award in 2006 for my teaching
activities.
 Spring 2006 Santa Fe Trails Amateur Radio Club
o Taught radio theory for a Technician license for
those studying to obtain an Amateur Radio
license.
 Fall 2009 Johnson County Community College
o Taught two classes, Quality and Cost
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M I K E
M C E L R O Y ,
M H A ,
P M P
CHRONOLOGICAL SUMMARY OF EXPERIENCE
PROVIDENCE MEDICAL CENTER: End User Analyst (Part Time)
11/2010 - Present
 Providing technical support to all areas of the hospital, both hardware and software.
BAKER HUGHES DRILLING FLUIDS, Denver, CO: Fluid Services Representative 8/2008 – 1/2009
 Analyzed drilling fluids on oil drilling rigs and made recommendations for best
performance for this Fortune 500 oil service company. Company laid off 1,500
employees included me due to low oil prices in early 2009.
MCKESSON PROVIDER TECHNOLOGIES, Project Manager / Staffing Solutions 4/2007 – 8/2007
 Trained and certified in a nurse and staff scheduling software package called
ANSOS.
 Hired by Per-Se Technologies which was purchased by McKesson.
 Laid off due to personnel changes after this acquisition.
Returned to School - Park University and local community college
2/2007 – 5/2008
 Took pre-requisites for a clinical degree and after finishing pre-requisites decided not
to pursue this career.
COMPUTER SCIENCES CORPORATION (CSC): Sr. Consultant/ Project Leader 4/2006 – 11/2006
 Used MS Access and Excel for analysis of data to compare hospital patient volumes
and billing information.
 Junior on proposal team which prepared quotes and scope of work for clients.
 Connected hospitals and payers with regional health information organizations
(RHIO) in a developing market using HIPAA EDI Standards involving real-time 270/271,
276/277 and 278 transactions in order to build a National Health Information Network
(NHIN) for this leading global IT services company providing consulting, systems
integration and other technology services with $15 billion in revenues. Marketplace
didn’t accept RHIO’s.
INDEPENDENT CONSULTANT: Project Manager / Team Leader (Self-Employed) 1/2003 –4/2006
 Midland Radio / Project Manager
o Competitive analysis of sales and marketing data to identify opportunities in the consumer
electronic market that involved new products and sales/marketing programs for several
product lines.
o Developed price analysis spreadsheet connected to competitive features database.
o Reviewed Ads for product and developed requirements for packaging.
o Interacted by phone with China manufacturing plants for timelines.
o Attended trade shows and client facing needs such as programming weather radios.
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Sprint Nextel, Overland Park, KS
Independent Contractor
o Collaborated with the Data Transfer Team that helped with the migration
from Frame Relay to IP technologies using the Field Support Application (FSA)
for Sprint. This data migration effort to Multi Protocol Labelling System (MPLS)
and other IP technologies is now a high growth area for Sprint.
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M I K E
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M C E L R O Y ,
M H A ,
P M P
Author
o September 2004  Submitted a 50 page paper for MGMA, “Automation
and Technology Resources for Small Medical Groups,” September 2004
that is aimed at medical groups using Application Service Providers (ASP)
and EMR’s.
o September 2005  The Medical Group Management Association
(MGMA) printed my fellowship paper in the September issue of their clinic
management magazine called Connexion and in the ACMPE Executive
View.
o January 2005  Contributing author in a 700 page book aimed at large
medical group practices. This book “Physician Practice Management:
Essential Operational and Financial Knowledge” published by Jones and
Bartlett Publishers is now in second printing. My chapter was entitled,
Health Care Information Technology – Organization, Management, Key
Strategic Infrastructure, and Application Needs for the Multi-specialty
Group Practice”. Physician-Practice-Management-2nd-Edition
A quote from Medical Group Management Association (MGMA)
President and CEO William F. Jessee, MD, FACMPE, who is ranked
No. 36 on Modern Healthcare’s 100 Most Powerful People in
Healthcare for 2004 about the book:
"This book is a comprehensive overview of the breadth and
depth of knowledge that must be mastered in order to
effectively manage a medical group practice today. It
promises to become an essential resource for both new and
experienced practice administrators, as well as for physician
leaders, consultants and others who must master this body of
knowledge. Each of the chapter authors is a wellrecognized expert in the content matter presented. And
notably, almost half the authors have achieved Fellowship in
the American College of Medical Practice Executives
(FACMPE)---the highest professional designation awarded to
medical practice administrators."
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o
2005 Project Management InstituteProject Management Methodology
for Post Disaster Reconstruction is an 81 page white paper on disaster
reconstruction.
o
MGMA helps medical clinics improve operations including automation
and work flow redesign for healthcare facilities to meet digital
compliance:
 MGMA has an eHealth Smart Pack which includes articles and online
tools to help automate a practice. Two of my articles are currently
included for clinics doing research on going with electronic medical
records:
M I K E
M C E L R O Y ,
M H A ,
P M P
a. Automation and technology resources for small medical groups.
ACMPE Paper, September 2004
b. Size Matters: Jump on the bandwagon: Automation and technology
resources for small medical groups. MGMA Connexion, Vol. 5, Issue 8,
September 2005.
o
Ezine, “EMR funding for small practices”, March 5, 2012
http://ezinearticles.com/?EMR-Funding-for-SmallPractices&id=6920740
KANSAS UNIVERSITY PHYSICIANS INC: Computer Programmer / Project Management 2/2000
– 12/2002
 Wrote applications using SQL / Access to meet information needs within clinic.
 Managed development team in generating new applications and project needs of
the outpatient clinic.
 Helped write the daily, monthly, and annual procedures for IDX billing system with
technical documentation.
 Established claim edits for reimbursement for one of the largest multi-specialty clinics in
Kansas that comprised 350 physicians and 750 work stations.
 Project Management role for electronic billing submissions, payments, and analyzing money
flows.
 Worked on projects for funding such as hand held devices integrated into clinic / hospital
information systems. This included writing grants.
 Help established virtual registration of patients into clinic.
 Converted departments from paper charge ticket pre-printed forms to paperless
electronic forms.
UNIVERSITY MEDICAL GROUP, Durant, OK: Clinic Administrator
2/1999 – 2/2000
 Performed human resource (hire/fire authority) and all aspects of financial responsibility
for a ten provider multi-specialty clinic with fifty employees and five million dollars in
revenue. Renewed annual rural healthcare grants.
 Upgraded all computer systems, installed new servers and laboratory automation, and
established computer systems for satellite start-up clinic.
 Established monthly measurements of RVU (relative value unit) performance of clinical
operations.
 Moved clinic from $174,000 in losses to $ 168,000 in profits by incorporating new computer
technologies and streamlining operations.
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M I K E
M C E L R O Y ,
M H A ,
P M P
OKLAHOMA CITY CLINICS, Oklahoma City, OK: Business Systems Specialist
1997 – 1998
 Helped in the installation of Epic Systems by verifying data and performing upload of
information into system. Used the Epic System modules of Resolute, Tapestry and Cadence.
 Used Microsoft Access and Visual Basic skill in producing ad-hoc reports from system
downloads. Maintained database table Layout structure and relationships between tables.
 Assisted end users in troubleshooting and information needs from the Epic Billing
System.
Healthcare Consultant (Self-Employed)
1994 - 1997
 Norman Regional Hospital, Norman, OK
Programming Assignment
o Developed Patient Satisfaction Application and quality control software
 Mercy Healthcare Network, Oklahoma City, OK Billing/IT Consultant
o Automation and analysis for adjusted CPT charges involving ten medical
clinics
 Community Care HMO, Oklahoma City, OK
Billing/IT Consultant
o
Application development for the HMO sales department
o Business Analysis of sales activity and analysis of HMO membership
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