100 pitanja za drugi kolokvijum iz Engleskog jezika 2 1. The main bases for segmenting are: geographic, psychographic, behavioural and demographic geographic, psychographic and behavioural geographic and psychographic behavioural and demographic 2. Dividing markets into groups of customers with similar needs is called: Segmenting Targeting Perceptual mapping Positioning 3. Targeting is: Selecting the segments that would be most effective in meeting the firm's overall aims. The process of categorising consumers into groups with similar needs. The grouping of similar product types together in the consumer's perceptual map. The process of positioning products, events and experiences in relation to one another. 4. Positioning is: The grouping of similar product types together in the consumer's perceptual map. Selecting the segments that would be most effective in meeting the firm's overall aims. The process of categorising consumers into groups with similar needs. The process of positioning products, evnts and experiences in relation to one another. 5. Perceptual mapping is: The process of positioning products, events and experiences in relation to one another. The grouping of similar product types together in the consumer's perceptual map. Selecting the segments that would be most effective in meeting the firm's overall aims. The process of categorising consumers into groups with similar needs. 6. Niche marketing is: Concentrating effort on a very small market segment. Undifferentiated marketing. Perceptual mapping. Geographic segmentation. 7. Via means: By way of or through Workable, practicable Primarily Justifiable 8. Under the auspices of means: Under the aegies of Undertaking To appraise To customise 9. Commuting means: Travelling to and from daily work To encompass To evaluate To free or get rid of 10. Leisure-time activities mean: Hobbies Performance Use Practice 11. A product is a ________ of benefits. Bundle Delivery Voucher Insertion 12. Frequently, customers are also consumers, so the terms might be used ________. Interchangeably Within reach On average On the whole 13. ________ in a restaurant are buying an enjoyable evening out. Diners Bearing Stallholder Publics 14. AIDA stands for: Attention, interest, desire and action. Action, involvement, decision and aftercare. Attention, involvement, desire and action. Action, interest, decision and action. 15. The marketing mix is described by the seven Ps: Product, place, promotion, price, people, process and physical evidence. Product, publicity,price, people, process and physical evidence. Product, place, promotion, people, process and physical evidence. Product, publics, promotion,price, people, process and physical evidence. 16. Publicity and PR are probably the most ________ promotional tools. Cost-effective Crucial Upmarket Willing 17. Demeanour means: Bearing Complaint Diner Bulk 18. Marketing is about: What the consumer needs and wants, and seeing that the company provides it. What the consumer needs and values, and seeing that the company provides it. What the consumer needs and demands, and seeing that the company provides it. What the consumer needs and grooms, and seeing that the company provides it. 19. Sales promotion is: Temporary offer used to increase immediate sales. A term, symbol or design that distinguishes one seller's product from its competitors. Activities intended to convey an organisation's messages to its publics. Temporary offer used to decrease immediate sales. 20. Demand is: A want that can be paid for. A want that can't be paid for. A need that can be paid for. A need that can't be paid for. 21. PR stands for: Public relations Private relations Professional relations Promotional relations 22. Please get some ________ from the bookstore. Stationery Stationary Stature Statute 23. I wish I had known ________ what I know now. Then Than There Therefore 24. As the day ________, he grew bolder. Passed Past Pass Passd 25. I think ________ paintings are better. Their Theirs They're There 26. He ________ is a student of philosophy. Too To Two Than 27. She was ________ only the most expensive articles. Shown Show Shone Shine 28. I wonder ________ car he is driving now. Whose Who's Who Who is 29. Exercise will give you the ________ of an athlete. Stature Statue Statute State 30. You won't find anything ________. There They're Their Theirs 31. The membership fee is only ________ dollars. Two Too To Theirs 32. We are honoured by your ________. Presence Presented Presents Present 33. Making ________ is much harder than making war. Peace Piece Place Price 34. Information technology is ________ communication within organisations. Reshaping Encoding Anticipating Acting on 35. Most companies are using digital tools ________ their basic operations. To monitor To alter To assimilate To flag 36. Velocity means: Speed Skill Gap Bill 37. Fraud means: Deception Fingertips Expertise Groupware 38. Lifestyle is: The mode of living Lack of access Accordance Discrepancy 39. E-commerce is : Any transaction that occurs when data are processed and transmitted over the Internet. Getting information from or putting information into a computer. Information access Groupware 40. Information access is: Getting information from or putting information into a computer. Any transaction that occurs when data are processed and transmitted over the Internet. Getting information from other people. Getting information from newspapers. 41. CAD is an abbreviation of: Computer-aided design Computer- aided design and drafting Computer Press Association Computer-assisted instruction 42. MIS is an abbreviation of: Management information system Workflow automation Management system Technology transfer 43. The term management information system implies: Order, arrangement and purpose. Disorder, arrangement and purpose. Order, disarrangement and purpose. Order, arrangement and disarrangement. 44. What is the word order for Whquestions in the reported speech? Wh-pronoun, Subject, Verb in the positive form If, Verb in the positive form, Subject Wh-pronoun, Verb in the positive form, Subject If, Subject, Verb in the positive form 45. What is the word order for Y/Nquestions in the reported speech? If, Subject, Verb in the positive form Wh-pronoun, Subject, Verb in the positive form If, Verb in the positive form, Subject Wh-pronoun, Verb in the positive form, Subject 46. Turn the following question ‘Do you have any plans to go away again?’ in the reported speech. He asked me if I had some plans to go away again. He asked me why I had some plans to go away again. He asked me if I have some plans to go away again. He asked me if had I some plans to go away again. 47. Turn the following question ‘Where did I park the car?’ in the reported speech. I wondered where I had parked the car. I wondered where I parked the car. I wondered where had I parked the car. I wondered if I had parked the car. 48. Turn the following sentence ‘Don’t call the doctor.’ in the reported speech. He told me not to call the doctor. He told me not call the doctor. He told me to not call the doctor. He told me did not call the doctor. 49. Turn the following question ‘Is Ann going out tonight?’ in the reported speech. He asked me if Ann was going out that night. He asked me if was Ann going out that night. He asked me if Ann was going out tonight. He asked me where Ann was going out that night. 50. Turn the following sentence ‘She didn’t say a word when we met yesterday.’ in the reported speech. He said that she had not said a word when they had met the day before. He said that she did not say a word when they had met the day before. He said that she had not said a word when they had met yesterday. He said that she had not said a word when we had met the day before. 51. Turn the following sentence She asked me: “Can you see anything on the screen?” in the reported speech. She asked me if I could see anything on the screen. She asked me if I might see anything on the screen. She asked me if I had to see anything on the screen. She asked me if I should see anything on the screen. 52. Turn the following sentence They said: “There is a power failure.” in the reported speech. They said that there was a power failure. They said that there is a power failure. They said that there had been a power failure. They said that there has been a power failure. 53. Turn the following sentence He wanted to know: “When will you apply for that position?” in the reported speech. He wanted to know when I would apply for that position. He wanted to know when would I apply for that position. He wanted to know when I will apply for that position. He wanted to know when I can apply for that position. 54. Turn the following sentence He asked: “Did they make an announcement yesterday?” in the reported speech. He asked me if they had made an announcement the day before. He asked me if they made an announcement the day before. He asked me when they had made an announcement the day before. He asked me had they made an announcement the day before. 55. Turn the following sentence She said: “Stop talking at once.” in the reported speech. She said to us to stop talking at once. She said to us not to stop talking at once. She said to us to start talking at once. She said to us to not stop talking at once. 56. Turn the following sentence Our friend said: “The management must put the customer first. “ in the reported speech. Our friend said that the management had to put the customer first. Our friend said that the management has to put the customer first. Our friend said that the management must to put the customer first. Our friend said that the management might put the customer first. 57. He asked: “What does your screen look like now? “ in the reported speech. He asked me what my screen looked like then. He asked me what my screen looks like then. He asked me what my screen look like then. He asked me what did my screen look like then. 58. Turn the following sentence She said: “I am having trouble with my computer. “ in the reported speech. She said that she was having trouble with her computer. She said that she is having trouble with her computer. She said that she will be having trouble with my computer. She said that she had trouble with my computer. 59. Turn the following sentence The employee asked me: “May I help you? “ in the reported speech. The employee asked me if he might help me. The employee asked me if I might help him. The employee asked me if he may help me. The employee asked me if he might to help me. 60. Turn the following sentence He said to us: “Do not forget to write down your phone number.“ in the reported speech. He said to us not to forget to write down our phone number. He said to us not forget to write down our phone number. He said to us to not forget to write down our phone number. He said to us do not forget to write down our phone number. 61. The synonym of radically is: Thoroughly, completely Rationally Suddenly immediately 62. The synonym of proliferation is: the sudden increase in the number of sth the sudden decrease in the number of sth obscolescence promotion 63. IT is: the study or use of computers and electronic systems for storing and using information the science of designing and operating robots design of new business processes, usually in conjunction with digital systems the crime of deceiving sb in order to get money or goods illegally 64. Robotics is: the science of designing and operating robots the study or use of computers and electronic systems for storing and using information study and development of devices that store and manipulate numbers design of new business processes, usually in conjunction with digital systems 65. Digital technology is: study and development of devices that store and manipulate numbers the science of designing and operating robots the study or use of computers and electronic systems for storing and using information design of new business processes, usually in conjunction with digital systems 66. Our relationship was based on __________ trust. Mutual Additional Trivial Careful 67. ’On the payroll’ means: Be employed by a particular company Be sent abroad To groom To emphasise 68. The synonym of appealing is: Attractive Additional Unattractive Official 69. We have become completely __________ our car since we moved out of the city. reliant on rely on rely ready 70. There is a ban on __________ of tobacco products. Promotion Promote Promoted promotional 71. ’Inter alia’ is a Latin word for English words: among other things that is for example all in all 72. ’To groom’ means: to prepare someone for a particular job or activity by giving them special training and attention to die out to conduct to form 73. Promotional mix includes: advertising, sales promotion, personal selling and PR advertising and sales promotion sales promotion, personal selling and PR personal selling and PR 74. He is the firm’s new director of __________. Marketing Merketer Non-marketer Customer 75. Data refer to: Raw, unanalyzed facts, such as numbers, names or quantities. Raw, analyzed facts, such as numbers, names or quantities. Unanalysed and processed data. Analysed and processed data. 76. Information is: Analysed and processed data. Raw, unanalyzed facts, such as numbers, names or quantities. Raw, analyzed facts, such as numbers, names or quantities. Unanalysed and processed data. 77. In its purest form, technology is: How an organisation transforms its inputs into outputs. How an organisation transforms its outputs into inputs. How an organisation transfers its outputs into inputs. How an organisation transfers its inputs into outputs. 78. Workflow is: The amount of work to and from an office, department or employee. The centre of a computer network to which smaller computers are attached. Analysed and processed data. The highest level of development. 79. ’To obtain a book from storage’ means: To retrieve To turn into To transform To highlight 80. Obsolescence means: Extinction or dying out The highest level of development Existence Emphasis 81. The underlined expression in ’He did as his father did before him.’ means: Followed in his father’s footsteps. Came face to face to his father. Was confronted with his father. Did not follow his father’s footsteps. 82. The underlined expression in ’Heavy labour is a dying breed.’ means: Decreasing Ingreasing Becoming popular Meets the needs of employees. 83. ’To cut the shelf-life of most employees’ skills’ means: to reduce to make prominent to improve to relate 84. Prevod riječi ‘target marketing’ je: Ciljni marketing Masovni marketing Industrijski marketing Marketinška komunikacija 85. Prevod riječi ’mass production’ je: Masovna proizvodnja Masovna potrošnja Masovni marketing Proizvodnja 86. Prevod riječi ’public relations’ je: Odnosi sa javnošću Slika koju ljudi imaju o jednoj kompaniji Javnost Lice zaduženo za odnose sa javnošću 87. Prevod riječi ’obsolete technology’ je: Zastarjela tehnologija Informaciona tehnologija Savremena tehnologija Korisnik tehnologije 88. Prevod riječi ’advanced technology’ je: Moderna tehnologija Zastarjela tehnologija Informaciona tehnologija Transfer tehnologije 89. Prevod riječi ’word-of-mouth communication’ je: Usmena komunikacija Pismena komunikacija Reklama Automatizacija procesa rada 90. Prevod riječi ’Psychographic segmentation’ je: Psihografička segmentacija Geografska segmentacija Segmentacija tržišta na osnovu demografskih karakteristika potrošača Segmentacija tržišta prema ponašanju potrošača 91. Prevod riječi ’Behaviourial segmentation’ je: Segmentacija tržišta prema ponašanju potrošača Psihografička segmentacija Geografska segmentacija Segmentacija tržišta na osnovu demografskih karakteristika potrošača 91. Prevod riječi ’Demographic segmentation’ je: Segmentacija tržišta na osnovu demografskih karakteristika potrošača Segmentacija tržišta prema ponašanju potrošača Psihografička segmentacija Geografska segmentacija 92. Prevod riječi ’Geographic segmentation’ je: Geografska segmentacija Segmentacija tržišta na osnovu demografskih karakteristika potrošača Segmentacija tržišta prema ponašanju potrošača Psihografička segmentacija 93. Prevod riječi ’Sales promotion’ je: Unapređenje prodaje Prodajna orjentacija Prodajna kampanja Pomoćnik u prodaji 94. Prevod riječi ’personnel recruitment’ je: Anagažovanje kadrova/personala/osoblja Angažovati Osoblje Reinžinjering 95. Prevod riječi ’product warranty’ je: Garancija za proizvod Uzorak proizvoda Pozicioniranje proizvoda Imidž proizvoda 96. Prevod riječi ’customer loyalty’ je: Sklonost kupaca da kupuje u istoj prodavnici Kupac Odanost Trošenje novca 97. Prevod riječi ’data processing’ je: Obrada podataka Biblioteka podataka Unos podataka Podaci 98. Prevod riječi ’computer-aided design’ je: Projektovanje pomoću računara Obuka pomoću računara Učenje pomoću računara Nastava pomoću računara 99. Prevod riječi ’computer-assisted learning’ je: Učenje pomoću računara Projektovanje pomoću računara Obuka pomoću računara Nastava pomoću računara 100. Prevod riječi ’computer-assisted teaching’ je: Nastava pomoću računara Učenje pomoću računara Projektovanje pomoću računara Obuka pomoću računara