Establishment & Outsourcing in Russia Danny Rames - Linon Per Strandqvist - Advakom Danny Rames, Linon & Per Strandqvist, Advakom 1 Agenda Danny Rames (Linon) 15 min Per Strandqvist (Advakom) 20 min • Establishment • Business culture • What is Advakom? • What to do in Russia • Management experiences During the presentations – Prepare your questions! Questions & discussion • • • • Establishment Business culture Industrial start-up ... Danny Rames, Linon & Per Strandqvist, Advakom 25 min 2 Presentation of LINON AB and its managing director Danny Rames LINON´s core activity is to support industrial corporations, investment banks and funds to implement projects and investments in Russia. Danny Rames, who has been working in Russia last 16 years, has a successful and proven record of competence, coupled with specific knowledge of rules and regulations, among others managing a spearhead investment of Volvo Trucks for an assembly of trucks outside Moscow Danny Rames, Linon & Per Strandqvist, Advakom 3 Establishment 1. 2. 3. 4. 5. General conditions Legal issues Financing Authorities & bureaucracy Personnel Business Culture 1. 2. 3. 4. 5. 6. Socializing Question of time Language Management style Networking Corruption Danny Rames, Linon & Per Strandqvist, Advakom 4 General conditions Establishment process takes time, resources and should be carefully prepared. It takes time to find suitable & trustworthy partners. It takes time & resources to obtain correct information about other companies. Criminality is not a big issue. Visa procedure is time consuming and trouble-some. It is important to take advantage of a trustworthy person, as a match-maker during an initial stage, who has a deep knowledge and a successful record of doing business in Russia. Preferably with a good knowledge of the Russian language. Danny Rames, Linon & Per Strandqvist, Advakom 5 Legal issues Verbal agreements have no legal value. Written & very detailed contractual documents are considered norm. All agreements may be renegotiated at any time. Theoretical legislation is one thing, applicability is a different issue. Generally, Russian legislation is logical. The legislation is dynamic, changes all the time. Legislation is often contradictory. ”High street firm” is not always the best. A smaller local firm may know local conditions better. Danny Rames, Linon & Per Strandqvist, Advakom 6 Finance & Administration Russian banking system does not yet provide all services you are used to. Russian Accounting System (RAS) is slightly different from IAS, but the gap is closing. All transactions must follow contractual agreements (banks have a control function). Local transactions between Russian banks work well. Rouble inflation is not considered as a problem Danny Rames, Linon & Per Strandqvist, Advakom 7 Authorities & Bureaucracy Russia is the ”Mecca” of formalism and documents are almost considered holy. Bureaucracy is complex and rigid with long proceeding times. There is no coordination between different authorities. Customs and tax are the worst. Danny Rames, Linon & Per Strandqvist, Advakom 8 Personnel In Russia the boss is a Czar. It is absolutely necessary to have a Swedish person in the management. Young managers (<35) may be shaped. Managers and engineers are used to study and like education. Follow the laws of employment. Use your own head when recruiting. Danny Rames, Linon & Per Strandqvist, Advakom 9 Socializing To do business in Russia, you have to be physically present and take time to build personal relationships There are several unwritten business rules (dress code, shaking hands, drinking, remembering birthdays etc.) Nowadays the vodka drinking is not that necessary, but do not say no to a toast Danny Rames, Linon & Per Strandqvist, Advakom 10 Question of time “Time is a movable feast” Be on time Danny Rames, Linon & Per Strandqvist, Advakom 11 Language Russian language is a mentality. In a long term, knowledge of the Russian language is necessary. A trustworthy interpreter is a key factor. Danny Rames, Linon & Per Strandqvist, Advakom 12 Management style (Once again) The boss is a Czar. Information is power. Consensus is an unknown conception. Danny Rames, Linon & Per Strandqvist, Advakom 13 Networking In order to receive as much correct information as possible, Russian managers socialize frequently across professional and social boundaries. To meet and shake hands with somebody at an informal occasion might have an important impact later on. Danny Rames, Linon & Per Strandqvist, Advakom 14 Corruption It is everywhere Do not cut corners by bribing your way through. Instead, push authorities by constantly being in their face, using trustworthy people. Danny Rames, Linon & Per Strandqvist, Advakom 15 Some Good Advice There is nothing mystic about the Russian market, so do not treat it that way Enter Russia wholeheartedly, or do not enter Trust is good, control is better Use a good lawyer Prepare for irritation and frustration Be distinct and pedagogical Danny Rames, Linon & Per Strandqvist, Advakom 16 Danny Rames, Linon & Per Strandqvist, Advakom 17 Location Danny Rames, Linon & Per Strandqvist, Advakom 18 Business Idea & Market Business Idea Production of passive data- & telecom components in Russia Subcontractor to current market players Contract manufacturing Market Russian system integrators & distributors International market leaders (subcontracting for the ex-USSR markets) Danny Rames, Linon & Per Strandqvist, Advakom 19 Products & Application Danny Rames, Linon & Per Strandqvist, Advakom 20 Foundation Structure European Bank For Reconstruction & Development Swedish Management Private Swedish Investors Holding Advakom Danny Rames, Linon & Per Strandqvist, Advakom 21 Human Resources Swedish top management More than 15 university engineers in technical departments More than 15 employees speaking English More than 30 with university education Russian ISO 9001 & QS 9000 specialists Totally ≈125 employees Danny Rames, Linon & Per Strandqvist, Advakom 22 Current projects Local production of data enclosures for German market leader Local production of electric enclosure components for French corporation Tailor made safety enclosure for large broadband provider in Europe Metal components for a European bus manufacturer’s production in Russia Metal products for large furniture supplier Cable assemblies for a major telecom equipment manufacturer Danny Rames, Linon & Per Strandqvist, Advakom 23 Sample products Danny Rames, Linon & Per Strandqvist, Advakom 24 Safecase Danny Rames, Linon & Per Strandqvist, Advakom 25 Why to Russia? Reach a new market – increase sales? Reduce manufacturing costs? Reduce design costs? Manufacture for Russia? Manufacture for Russia & Europe? Exploit Russia’s raw material resources? ... => Analyse your business & define your objectives Danny Rames, Linon & Per Strandqvist, Advakom 26 What to do in Russia? Market requirements Specification Design Production Sales What part of your business to be done in Russia? Interface to customer (sales & logistics)? Production (local needs and/or multinational needs)? Design work (for local production, for localisation of products, for general needs, ...)? Specification (to meet local specifics)? Requirements (local requirements as base for total process)? Danny Rames, Linon & Per Strandqvist, Advakom 27 Well Done in Russia Medium to large series Few different components or raw materials Stable & repeating business Engineering intensive Labour intensive Software Danny Rames, Linon & Per Strandqvist, Advakom 28 Less Good in Russia Prototypes & specials Short series One-off business Scattered component & material supply chain “Sweat-shop” production only aiming low labour cost Danny Rames, Linon & Per Strandqvist, Advakom 29 Management Experiences (I) Compartmentalisation (everyone has his box) Group working is an unknown method Strong hierarchy To do nothing is OK (or sometimes even good!) Weak internal & external communication Time is considered “free of charge” and a “nondefinite resource” It is normal to argue and demand Do not expect “common sense” to guide the organisation Danny Rames, Linon & Per Strandqvist, Advakom 30 Management Experiences (II) Russian managers are hard working Deadlines work Bonuses & performance/task oriented rewarding work Friendship & social relations are a part of the business Russian language is a must Think for yourself and learn the details, do not take “facts” for facts Danny Rames, Linon & Per Strandqvist, Advakom 31 One Advice HANDS-ON! Danny Rames, Linon & Per Strandqvist, Advakom 32