Michael Hölzer
Personal Information__________________________________
Nationality:
German
Date of Birth:
Place of Birth:
Marital status:
11 January 1962
Letmathe, Nordrhein-Westfalen, Germany
married
Address:
Alte Landstraße 37
89160 Dornstadt
0171- 3214534
mhoelzer@t-online.de
www.michael-hoelzer.de
Summary of Competencies_____________________________
15-years of solid and successful experience in managing IT-projects
11-years SAP Consultant QM, PM, CS.
Strong technical background in SAP, Systems integration, Interfaces, Systems
administration, Software Engineering, which allows me to be in the position to
offer ideal IT solutions according to the very individual requirement of each
company.
High engaged, proactive and results oriented
Teamwork focused and strong people skills
Conflict management and intercultural knowledge
Career Overview_____________________________________
2009
Huberr+Suhner AG - Pfäffikon-Zürich SAP QM
SAP- Consultant, ERP implementation of SAP-PLM-QM/PM project purchasing and sales,
quality inspection, quality planning LIMS (Laboratory Information System), customer complaints,
quality inspection, definition of SAP user exits, integrated batch management, document
management, workflow components, certificates. process design for laboratory analysis, PMlaboratory equipment management, Vendor evaluation.
Kässbohrer AG „Pistenbully“ – SAP Customer Service –>Service Parts Management
continuing 2008 project
Implementing international SAP-CS/SD/QM project, complete legacy system replacement .
Reengineering and redesign of Business Process, Warehouse Management, Customer’s
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Michael Hölzer 0171-3214534
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Services System, implementation strategies, service contracts, service orders, service parts,
notifications, warranty, refurbish, dynamic item processor – especially here complex extensions
and enhancements , order billing, Custom-repair, warranty delivery, vehicle-warranty cockpit –
special solution . First GoLive Italy and Austria
GoLive 01.06.2009
Behr Group: SAP-PM + QM My second Rollout Kornwestheim-Berga-Holysov within the
GRIPS Project
2009
SAP Audit Managament
Developing and analysis of several prototypes and case studies in ECC 6.0. Audit evaluations,
performance monitoring, product comparison, audit planning, audit reports, corrective actions with
q-notifications, integrated quality notifications and quality testing. Vendor release strategy.
This evaluation has been the base for our chapter 12 in the book Quality Management with SAP
(2009).
2008
Kässbohrer AG „Pistenbully“ – SAP CS Customer Service and PLM
implementing SAP-CS/SD/QM project, complete legacy system replacement . Reengineering and
redesign of Business Process, Warehouse Management, Customer’s Services System,
implementation strategies, service contracts, service orders, service parts, notifications, warranty,
refurbish, dynamic item processor – especially here complex extensions and enhancements ,
order billing, Custom-repair, warranty delivery, vehicle-warranty cockpit – special solution . First
GoLive Italy and Austria.
Daimler AG Sindelfingen: SAP-PM Interface-Development, Notifications and Order
High Level development and process Consulting for Total Cost of Ownership (TCO) . SAP-PM
Customzing, development, specification, process design.
Behr Group: SAP-PM + QM My second Rollout Stuttgart within the GRIPS Project
Details see below
DALLI Group Mäurer & Wirtz: SAP PLM QM in Production + Continuous Improvement
Heraeus GmbH SAP PLM QM/PM/CS Phase 1 continuing 2007 project 10 month
Vetter Pharma : SAP-QM First Implementation Project - continuing 2007 project 10 month
2007
DALLI Mäurer & Wirtz SAP PLM QM continuing 2006 project
Heraeus GmbH – Pharma – Chemicals - SAP PLM QM/PM/CS „GMP“
Service oriententated Global Notification management with Mobile Sales an CRM integration
Vetter – Pharma - QM/ “GMP” 6 month
SAP- Consultant, ERP implementation of SAP-PLM-QM, GMP Compliance environment, digitals
signatures for all QM processes, project in production, purchasing and sales, quality inspection,
quality planning LIMS (Laboratory Information System), customer complaints, quality inspection,
physical samples management, definition of SAP user exits, integrated batch management,
document management,, certificates. process design for laboratory analysis, PM-laboratory
equipment management, calibration inspection and planning.
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Michael Hölzer 0171-3214534
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CIBA AG - Chemicals - SAP QM / EH&S 10 month
SAP- Consultant, ERP implementation of SAP-PLM-QM/PM project in production, purchasing
and sales, quality inspection, quality planning LIMS (Laboratory Information System), customer
complaints, quality inspection, physical samples management, definition of SAP user exits,
integrated batch management, document management, workflow components, certificates.
process design for laboratory analysis, PM-laboratory equipment management, calibration
inspection and planning, Global Sample Labelling,
2006
Behr Group - Automotive GRIPS SAP QM/PM ROLL-IN Kirchberg 10 month
SAP- Consultant, automotive, handling unit management, implementation of
SAP-PLM-QM/PM project in production, purchasing , customer complaints,
quality inspection, quality planning, definition of SAP-user exits, document
management, certificates. process design , PM-equipment management, PMorder management, PM-warehousing, training key users, data migration ….
DALLI Mäurer & Wirtz - Consumer Products - PLM-QM-PM 4 month
SAP- Consultant, consumer products for detergents and cosmetics,
implementation of SAP-PLM-QM/PM project in production, purchasing and
sales, quality inspection, quality planning LIMS (Laboratory Information
System), customer complaints, quality inspection, physical samples
management, definition of SAP user exits, integrated batch management,
document management, workflow components, certificates. process design for
laboratory analysis, PM-laboratory equipment management, calibration
inspection and planning
BOSCH Automotive and Manufacturing PM-CS 6 month
Consultant application service, redesign and development of business
processes and customizing, web service based preventive maintenance
strategy with SAP-interface, definition of SAP user exits, plant maintenance
system, service orders, service notification, service planning, equipments,
warranty, measurement documents.
2005
Draeger – Engineering - PLM-CS 12 month
Consultant special task force, implementing CS/PM project for Industrial
site. Reengineering and redesign of Business Process, Warehouse
Management, Customer’s Services System connected to external Mobile
Service, implementation strategies, service contracts, service orders,
notifications, warranty, refurbish, dynamic item processor, billing,
measurement documents, customer repair.
2004
HUGO BOSS AG – Consumer Products - AFS-PLM – QM / PDM 11 months
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Michael Hölzer 0171-3214534
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SAP-Consultant, Project Management of SAP-AFS-PLM/PDM, MM, QM
project involving Purchasing, MM, Suppliers Evaluation, Extensions and
Interface from PDM standards in one PDM-Cockpit, Change and Configuration
Management, Document Management, Product Development and Product
Lifecycle, Supply Chain Management, Case Studies with cFolders and
cProjects, Product Development in SAP Environment, Workflow,
Documentation and Document-Handling, Grid definition Colour-Size
Dimension, Materials list, Material needs. Customizing, Training, etc.
Endress + Hauser - Engineering - PLM-QM - 4 months
SAP-Consultant SAP-QM/MM, QM in Purchasing, Production, Sales, Quality
system, User Interfaces to measuring devices, reengineering and redesign of
Business Process, Project Implementation, logistic integrated documentation
management.
2003
PROBIS GMBH / BAYER – Chemicals - SAP R/3 CS/PM - 12 months
SAP- Consultant, implementing CS/PM project for Industrial site.
Reengineering and redesign of Business Process, Warehouse Management,
Customer’s Services System connected to external Mobile Service, Software
Quality Management, implementation strategies, service contracts, service
orders, notifications, warranty, refurbish, dynamic item processor, billing, repair
…
Provided direct support to the Central Project Manager in Business
Process Analysis and Modelling, developing and implementing new
concepts in Documentation Management, Training Organization, Tests
Methodology.
Modine Group - Automotive, PLM-QM Germany - 6 months
SAP- Consultant of SAP-PLM project with the automotive industry with focus
on Production. SAP--Consulting QM, Integration PP, Business Process
Modelling and Definition, Customizing, User Interfaces to measuring devices,
ABAP-Concepts, definition of SAP user exits. Project started in April 2002
involving nine plants in Europe.
Grohe AG – Consumer Products , PLM-QM Germany - 9 months
SAP- Consultant, implementation of SAP-PLM/QM project with focus on
Purchasing, Production, integration in CS, MM, PP.
QM-Project Manager Representative, Business Process Modelling,
Customizing, User Interfaces, ABAP-Concepts, integration in external
warehouse management system, definition of SAP user exits. Project started
in Jan. 2002, Successful Go Live on 22.04.2003.
FESTO AG R/3 PM/CS - Engineering, Germany - 4 months
SAP- Consultant, provided internal technical consulting in Maintenance,
Business Process Design, Customizing, developing and implementing new
concepts in Documentation Management, Training Organization, Tests
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Michael Hölzer 0171-3214534
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Methodology and implementation strategy.
2002 - 2003
EADS Europe - Aerospace, PLM/PDM Germany - 6 months
SAP- Consultant, implementation of
PLM-server with change and
configuration management. Connection with IXOS.
Document management and archive system. M-CAD, E-Cad, Catia, Tiff
Connection. Material Master, Bill of Material, Change & Configuration
Management, ALE Distribution with ERP-System of all technical data.
Provided project planning and technical consulting to the project manager.
Monitored the successful migration of all technical data from R/2 to R/3.
Conducted team of 22 consultants and customer’s representatives for PLM.
Project started in June 2002, successful Go Live on 07.01.2003.
2001 - 2002
AT&S AG, PLM-QM Germany - 12 months
SAP- Consultant, implementation of SAP-PLM-QM project with focus on
production, LIMS (Laboratory Information System) at AT&S AG (Rollout China,
India), special customer complaint management with interface to Lotus Notes,
Customizing, definition of SAP user exits. Successful Go-Live in Shanghai
Sept. 2002
FESTO AG, PLM-QM Germany
SAP- Consultant, implementation of SAP-PLM-QM project with focus on
Purchasing and Production. SAP--Consulting QM, Integration in CS, MM,
PP. Representative of QM-Project Manager, Business Process Modelling,
Customizing, User Interfaces, ABAP-Concepts, integration in external
Warehouse Management system, definition of SAP user exits. Project started
in Jan. 2002, Successful Go Live on 05.01.2002.
2000 - 2001
As PLM (QM-SM-PM-PDM)-Project Manager for SPS und IBM, implemented successfully
SAP-PM projects at Siemens AG and BAYER AG, as follows:
Bayer AG (Crop Science) PLM-QM - 12 months
SAP- Consultant QM, integration in CS, MM, PP-PI, responsible for PLMview of customizing, Batch Management, Quality Management, Control
Recipe, Process Order
QM-Project Manager representative, Business Process Modelling, User
Interfaces, Customizing , ABAP-Concepts
Siemens AG, CS Germany - 6 months
Senior SAP- Consultant for the Automation and Drive R/3 CS Project
involving 25 factories in Germany,
interfaces for mobile Front-Ends,
Warehouse Management, customer’s
service, application planning,
equipment.
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Michael Hölzer 0171-3214534
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Provided direct support to the Central Project Manager in Business
Process Analysis and Modelling, developing and implementing new
concepts in Documentation Management, Training Organization, Tests
Methodology.
1994-2000
UBS Software Service GmbH, SAP- PLM-QM Germany
Manager for Engineering and Consulting, project management of several
IT-/SAP R/3 Projects.
PLM/QM Head Office Manager, SAP-Consulting PLM/QM/PP/MM/SM.
Managed successfully various SAP PLM-QM-CS projects for Bosch,
Krupp AG, Siemens, ZF AG, AT&S AG, Tally GmbH.
1992-1994
Provided several freelance IT-Consulting for the implementation of CAQ, PLM,
QM projects at Bosch, Daimler Chrysler among other companies.
1990-1992
Böhme & Weihs GmbH, PLM-QM Aalen, Germany
Manager Sales and IT-Professional Services Systems for Computer Aided
Quality Assurance (CAQ-QM).
1988-1990
Krupp-Werner Pfleiderer AG, Stuttgart, Germany
International Project Management and implementation of IT-solutions.
1986-1988
Th. Stöckinger-Engineering, Germany
Internship in Construction Engineering.
Education________________________________________
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Michael Hölzer 0171-3214534
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1985 - 1987
Mechanical Engineering, course of study: Production Engineering
Institution: Hagen University of Applied Sciences, Germany
1984 - 1985
Advanced-level technical secondary school, “Fachoberschule”, Germany
1982 - 1984
Vocational secondary school, “Berufsfachschule”, Germany
1978 - 1981
Professional Training in Machine Construction Mechanics
Company: Th. Stöckinger-Engineering, Iserlohn, Germany
Specialized Training and Certifications_________________
SAP-Certified ASAP Consultant
Project Manager
SAP-Certified QM Consultant
R/3 Administration
and several additional SAP training.
Publications________________________________________
“Quality Management with Sap R/3”, Addison Wesley International
1999 - 2009
“Qualitätsmanagement mit mySAP.com”, SAP-Press, 4nd Edition,
2008 and several other publications.
Languages__________________________________________
German
mother tongue
English
business, fluent, written and spoken
French
(4 years)
Leisure Activities and Interests__________________________
golf, jazz music.
References__________________________
upon request.
Dornstadt, June 2009.
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Michael Hölzer 0171-3214534
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