Howe School of Technology Management Information Systems Area Tel +1.201.216.8322 Fax +1.201.216.5385 STEVENS INSTITUTE OF TECHNOLOGY ∙ CASTLE POINT ON HUDSON ∙ HOBOKEN NJ 07030 MIS 699 – Managing Emerging Technologies Semester Fall 2014 Day of Week/Time Lecture: Wednesday 06:15PM - 08:45PM Professor Michael Frank Stevens Institute of Technology Howe School of Technology Management Office Hours: Before –After class and by Appointment Schedule appointments via email: mafrank@verizon.net Lab instructors: N/A Class Website: http://moodle.stevens.edu Catalog Description This course provides an introduction to the study of emerging systems. It explains techniques and resources to identity new technologies. Students will examine ways of assessing the potential of introducing emerging technologies within existing systems architectures or how to gain knowledge, spread awareness and build IT architectures from scratch. Overview The opportunities to introduce new and exciting technology into our businesses and lives have never been greater. Using industry forecasts, current events and parallel historical introductions of disruptive technology; we will explore the Who, What, Where, When and Why’s of Emerging Technologies. By the end of the course, students will better understand how to identify new technologies and assess the applications and benefits to be derived from such technologies. We will examine tools such as the Gartner Hyper Cycle, Forrester Wave and Gartner Magic Quadrant analyses to understand the “typical” life cycles of how new technologies are discovered, perfected and brought into common use. Using case studies, lectures, individual student presentations and a final group project, this course provides the student with the tools necessary to identify a potential business opportunity and to provide a feasibility analysis of such an opportunity. Students will select one emerging technology and provide an individual assessment of the potential of this technology on its own and features MIS 699 Emerging Technologies which can be enhanced by integrating that technology with other technologies. We will cover dozens of emerging technologies including 3D Printing, the “Internet of Things,” Sensory technologies, the Semantic Web, Massively Open Online Courses (MOOCs), Big Data, and Virtual Economies. Students will learn techniques leading to break-through ideas. They also will become sensitive to the importance and impact of industry technology standards and methods for making the business case for trying new technologies. Relationship of Course to Rest of Curriculum MIS 699 is a core course in the MS in System curriculum. Prerequisite course: MIS501 or equivalent. Learning Goals The learning goals of this course are ordered according to Bloom’s Taxonomy: 1. Knowledge: They will learn about emerging technologies and the latest design trends in data and knowledge, networks and applications in terms of what issues they address and in particular, how organizations can exploit them for competitive advantage. . 2. Comprehension: Students will be able to separate the “hype” of new technology from the underlying business opportunities and technical challenges for introducing such technologies into organizations and into the marketplace. 3. Application: Students will present a full business case related to one particular project, utilizing one or more emerging technologies. 4. Analysis: Students will be able to identify the requirements for a specific information system and express these requirements in a form usable by Information Technology professionals. 5. Synthesis: Students will be able to apply the concepts learned during the lectures and cases in their final project. 6. Evaluation: Students will be able to determine the advantages and disadvantages of different technology, information systems and business structures for a specific application. 7. Students will improve their ability to communicate in group and presentation settings. Castle Point on Hudson, Hoboken, New Jersey 07030 www.stevens.edu MIS 699 Emerging Technologies Pedagogy Lectures Case Studies Guest speakers from industry (if available) Student individual assessment of an emerging technology they select Student must read publications to stay abreast of emerging technologies/events Student contribution to discussions related to current events and other course materials Final team project providing an in-depth analysis of an emerging technology Readings from texts and selected relevant articles and publications Recommended Text/Media Required: Geoffrey A. Moore, Crossing the Chasm. HarperCollins Publishers. (Paperback) Required: Peter Schwartz, The Art of the Long View, Random House LLC. (Kindle or Paperback) Recommended: The Back of the Napkin (Expanded Edition): Solving Problems and Selling Ideas with Pictures by Dan Roam (Kindle or Paperback) Recommended: Why Not?: How to Use Everyday Ingenuity to Solve Problems Big And Small Paperback – December 1, 2006 by Barry Nalebuff (Author), Ian Ayres (only 18 copies available on Prime) Readings are merely representative and may be replaced, updated or supplemented by newer material. Example Gartner and Forrester analytic material as well other representative surveys and studies. Professor’s slides (will be updated throughout the semester) TED Talks – specific, short (10-15 minute) videos will be assigned in advance of classes Current event articles presented by the professor or introduced by the students Software – – Microsoft Office: Excel, PowerPoint, Word Firefox or Chrome Web Browser Castle Point on Hudson, Hoboken, New Jersey 07030 www.stevens.edu MIS 699 Emerging Technologies Assignments Assignments Individual Emerg.Tech. Review Midterm Final Project – Group Project using one or more expansive emerging technology Due Throughout First Part of Course Week 8 Week 15,16 Grading Grading for each deliverable will be done on a scale from 0-100. The final grade will be computed based on the weighting of the deliverables according to the following resolution: Points (100 scale) 95-100 90-94 85-89 80-84 75-79 70-74 65-69 60-64 50-59 0-49 Grade A AB+ B BC+ C CD F Types of Assignments Individual Assignments Midterm Final Project Reliability and Participation Total Grade Final Grade Weight 20 10 40 30 100 Ethical Conduct Stevens Honor System: Enrollment into the undergraduate class of Stevens signifies a student’s commitment to the Honor System. It is the responsibility of each student to become acquainted with and to uphold the ideals set forth in the Honor System Constitution. All students are reminded that, as a condition of being admitted to Stevens, they will uphold and adhere to the standards of the Stevens Honor System. Specific student responsibilities include: Maintaining honesty and fair play in all aspects of academic life at Stevens Writing and signing the pledge, in full, on all submitted academic work Reporting any suspected violations to an Honor Board member or to the Dean of Undergraduate Academics Cooperating with the Honor Board during investigations and hearings Castle Point on Hudson, Hoboken, New Jersey 07030 www.stevens.edu Howe School of Technology Management Information Systems Area Tel +1.201.216.8322 Fax +1.201.216.5385 STEVENS INSTITUTE OF TECHNOLOGY ∙ CASTLE POINT ON HUDSON ∙ HOBOKEN NJ 07030 Course Schedule Lecture/ Lab Description Title Assignment Reading Due What will you learn? Week 1 08/27/14 Lecture Introduction Introduction Overview history of change and disruptive technologies "The Victorian Internet" How do I spot emerging Trends? When is the right time to invest in new technology? "Objects you View Week 2 09/03/13 Lecture Through Your Windshield May Appear Further than they Actual Are" or Are we there yet? What is your appetite for taking risk? Which firms/products should I examine? Gartner Hype Cycle Forrester Wave Frost & Sullivan Emerging Technology Survey Gartner Magic Quadrant Moore's Crossing the Chasm adoption mode Moore's Crossing the Chasm How do I Spot the Emerging Technologies. When is the right to utilize this technology Who & Which organizations are willing to try new Week 3 09/10/13 Lecture “Try it … You’ll Like It” Moore's technologies? Crossing the Breakthrough thinking - applied science versus the Chasm ”aha” moment? adoption Can you formalize the innovation process and mode effective use of new technologies/ways of doing business? How much money? How much risk? "The Innovator's Dilemma" MIS 699 Emerging Technologies Lecture/ Lab Description Title Assignment Reading Due Standards wars - who sets the standards? How are standards set? – What is the process? “DeJure” (Formal) vs DeFacto Standards? Historical/Current Standards Wars (AC/DC, Bar “You say “Potato,” I Week 4 say “Potaaato” – let’s 09/17/14 call the whole thing Lecture off” Excerpt from Code, Monolithic (control all) systems vs AC/DC: The Heterogeneous (linked) systems Savage Tale of Examination of standards behind some key the First emerging technologies Standards War Standards in Financial Systems (authentication), Transportation Systems (EZ-Pass) and Unicef (using standards in a non-standard way) Protocols NO CLASS – I WILL NOT BE AVAILABLE ON 09/24 WEDNESDAY – 9/24 What is the organization of the future going to look like? How will that effect how new technologies are Week 5 10/01/14 Lecture Reschedule brought into the organization? “It’s a Generational thing” The psyche of the generations (ex. Millenials vs others) Handling change for Tuesday The mobile mentality Different communication/collaboration models Privacy attitudes Pew Research Pew Internet and American Life Project The introduction of automated technology? Reliability and “Trust” in automation technology? Week 6 10/08/14 Lecture The age of Semantic Technologies and Thinking “Dave, I’m afraid I machines can’t do that” Autonomous transportation (Airtrain, Google cars, Robots/Drones IBM Watson Planning for the unexpected? Week 7 If it doesn’t work, is Scenario Planning 10/15/13 there a Plan B? or Big bang versus incremental strategy Lecture Plan C? Social Networks and Network Data Micro-blogging and its application Castle Point on Hudson, Hoboken, New Jersey 07030 Art of the Long View www.stevens.edu MIS 699 Emerging Technologies Lecture/ Lab Description Title Assignment Reading Due How do Information Systems support Business Week 8 10/22/14 Lecture Week 09 10/29/14 Lecture “The whole is greater than the sum of its parts” Processes? CRM, SCM, and PLM Processes Workflow Systems Big Data Structured Data / Unstructured Data Case examples – Amazon, Otis Elevator, Zipcar Midterm Sensory systems – measuring the world around us “Everything makes Sight, sound, motion, heat, touch, taste, smell SENSE” Our multi-instrumented devices – our phones Wearable Technology Selections from Eric Siegal’s How have Information Systems been used in “Opinions DO count!” political campaigns? Week 10 Or Data Mining 11/05/14 “I Know What You Did E-mail marketing Lecture Last Summer” Micro-targeting Social networking/media Business Analytics Predictive Analytics: The Power to Predict Who Will Click, Buy, Lie, or Die Selections from Nate Silver’s ww.fivethirtyeig ht.com blog The mobile worker/consumer? Wireless technologies impact on systems. Week 12 11/12/2014 Lecture “Look Ma, no hands” Mobile systems and infrastructure The BYOD challenge Software development models Requirements Engineering Software re-use Castle Point on Hudson, Hoboken, New Jersey 07030 www.stevens.edu MIS 699 Emerging Technologies Lecture/ Lab Description Title Assignment Due Reading How does the Age of Machines and machine to machine communications change the world Week 13 11/19/14 Lecture “I’ll have my phone The Internet of Things give your PC a call Scada Systems and make all the RFID and NFC arrangements” GPS / Micro GPS Automobile technology Authentication Technologies How will a virtual world change our understanding “Now you see it – Week 14 now you don’t!” 12/03/14 and visa-versa Lecture Week 15 12/10/14 Exam Week 16 12/17/14 of value – opportunities out of Thin Air” Artificial Currencies (Bitcoin) Avatars The Compressed design, prototyping and production cycle 3D Printing Virtualization of Servers and Desktops Final Project Your team will make its case for their emerging Presentations technology. Final Project This week will probably be needed because of class Presentations size. Final Project Presentation (In Class) Final Project Presentation (In Class) All assignments are due as noted on Moodle. In fairness to others, late work will be penalized 10% per day overdue. Castle Point on Hudson, Hoboken, New Jersey 07030 www.stevens.edu