LEVERAGING IT AND
PRISON TO PAROLE COLLABORATION
TO IMPROVE RE-ENTRY OUTCOMES
CALIFORNIA DEPARTMENT
OF CORRECTIONS AND
REHABILITATION
Introductions
• Russ Nichols, CDCR CIO and Director of EIS
• Former Project Director of the Strategic Offender
Management System (SOMS)
• Nicole Geller, Social Solutions
• Software implementing the Automated Reentry
Management System (ARMS)
• Fred Roesel, Marquis
• Software implemented by Hewlett Packard for the
Electronic Offender Management Information
System (eOMIS)
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California Department of Corrections
and Rehabilitation
• 4 Juvenile facilities, with 700+ wards
• 135 Parole Units, with 45,000 parolees
• 35 Adult Prisons, with 130,000 inmates
• 44 Fire Camps (42 Adult and 2 Juvenile)
• 6 Male Adult Community Correctional Facilities
• 3 Female Offender Program Facilities
• CDCR: $10.7 Billion budget, 65,000 employees
• Contracted Offender Rehabilitation Programs: $150
Million+/year
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Shift Toward Rehabilitation
The BIG picture…
• Each year, CDCR prisons release approximately 44,000
offenders that could benefit from enhanced rehabilitation
services
• Without the accumulation of strong case management records,
CDCR is unable to improve practices and reduce recidivism
rates
• The partnership between CDCR, Social Solutions and Marquis
will ultimately provide sufficient and consistent data gathering
and reconciliation which will lead to increased program
effectiveness
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Shift Toward Rehabilitation
New Laws and Oversight Affecting Rehabilitation:
• 2007: AB 900 – Public Safety and Offender Rehabilitation
Services Act, mandated that CDCR’s current practices move
toward rehabilitation to reduce recidivism and enhance public
safety
• 2011: Expert Panel Report – Recommended that CDCR
implement the California Logic Model (California’s 8-step
model for delivering effective rehabilitation) by applying
evidence-based principles
• 2011: Blueprint – CDCR’s strategy supplement defines how to
reduce recidivism, expand rehabilitation and expand care to
parolees
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Shift Toward Rehabilitation
New Laws and Oversight Affecting Rehabilitation (Cont.):
• 2011: AB 109 – Realignment legislation with a renewed focus
on rehabilitation, and reducing both recidivism and inmate
population
• 2014: Three Judge Panel Ruling:
• Reduce prison population/divert low-level offenders to jails
• Increase “good time” credits and create new “Milestone”
credits that offenders can earn toward an earlier release
• Activate new reentry hubs across the state
• Increase in-prison rehabilitative programming
• Institute alternative custody programs for female inmates
to reduce recidivism through the services offered
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CDCR Rehabilitation Programs
CDCR Divisions provide rehabilitative programs and
services to both inmates and parolees and manage the
contracts for rehabilitative programs to help reduce
recidivism.
The value of these contracted rehabilitation services exceeds
$150 million/year.
• Division of Rehabilitative Programs (DRP)-manages contracts
for in-prison and community rehabilitation programs
• Division of Adult Parole Operations (DAPO)-manages
contracts for rehabilitation programs for parolees, sex
offenders and mentally ill offenders
• Division of Adult Institutions (DAI)-manages
contracts for the health and safety of inmates and
rehabilitation at out-of-state correctional facilities
that also incorporate scope for rehabilitation
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Supporting Programs
• Enterprise Information Services (EIS) - partner organization
in CDCR facilitating technology support and capability. EIS is
also responsible for the development and support of all
enterprise-wide information technology (IT) solutions.
• Office of Research (OR) – provides statistical data analysis
using data from various sources to measure effectiveness of
programs including DRP’s multiple databases containing
records from more than 50,000 unique participant-provided
services in 400+ locations. The OR also conducts research
designed to assess facility and adult parole program needs,
population projections and enterprise longitudinal analyses.
However, because the data is not available in any
consistent, secure or validated way, it leaves performance
metric gaps in these efforts.
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Goals
• Increase CDCR’s ability to improve rehabilitative programming
results that directly impact public safety.
• Increase the effectiveness of rehabilitative programming and
life skills for offenders to reduce the likelihood of recidivism
after release from prison.
• Increase measurement, rating, ranking and evaluation of
rehabilitation efforts by providing common and consistent
systems available to all parties to collect and evaluate the
data.
• Increase oversight and accountability
• Use technology to establish data consistency and availability
to enhance case management capability and analysis.
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Automation
The Strategic Offender Management System (SOMS):
• Built on Marquis software’s eOMIS platform.
• Replaced many of CDCR's disparate legacy application
systems and the array of paper files with an electronic
Offender Management Information System (eOMIS) and an
Electronic Records Management System (ERMS).
• Consolidated existing databases and records, replaced
multiple manual paper processes and created accurate realtime information to provide an automated offender
management system.
• As one of the largest offender management systems
implemented in the nation, CDCR is now able to provide realtime offender data.
• Improved the safety of staff, inmates and the public along
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with better management of inmates.
Automated Reentry Management System
(ARMS) Project
The ARMS Project is a joint collaboration between CDCR, state
contracted rehabilitative program providers and Social Solutions
Global. Today CDCR’s top priority is providing rehabilitation in an
effort to reduce the likelihood of offenders reoffending after
their release from prison. ARMS is:
• Based on Social Solutions’ off-the-shelf Efforts to Outcomes
(ETO) case management software.
• A centralized web-based system that streamlines the lifecycle
of rehabilitative treatment.
• A cloud-based secure case management system that will be
implemented in several phases.
• Provides summary historical documentation of reentry and
rehabilitative services received.
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ARMS Project (Cont.)
ARMS will close the data gap for in-prison and community-based
programs that have no common support system or consistent
collection system to evaluate or track data elements. ARMS will
provide real-time, comprehensive and consistent information to
help service providers deliver meaningful and timely program
solutions, tracking and rehabilitation outcomes.
• Upon the implementation of ARMS:
• There will be one consistent system available for DRP,
DAPO and DAI to capture contracted program data.
• The Office of Research will be able to produce reports
with current, standardized results. This will resolve data
gaps, disparate data, and the inability to evaluate the
effectiveness and/or participation in the rehabilitation
programs.
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ARMS Project (Cont.)
High Points about the ETO software used for ARMS:
• Developing an intentional approach to services and
focusing efforts at every level.
• Following an evidenced based logic model to assess risk,
determine needs, develop a plan, deliver programs,
measure progress, manage re-entry activities (pre and
integration) and conduct follow-up.
• Creating transparency through performance based
reporting.
• Reducing time elapsed between program referrals and
connections.
• Supporting Age and Gender Responsivity.
• Implementing best practices with fidelity.
• Ensuring that the appropriate duration, dosage and
frequency of services are followed.
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SOMS and ARMS Interface Effort
• Closes the gap of insufficient data collection and data analytics
necessary to achieve desired outcomes as well as the impacts
of rehabilitation efforts on reducing recidivism.
• Incorporates more tracking of rehabilitative programming by
providing assistance with performance analytics to identify
improvements needed and the ability to act on them.
• Establishes the means to send Milestone credit data from
ARMS. This provides the necessary information to award the
Milestone credits to inmates participating in rehabilitative
programming.
• Connects the offender’s lifecycle and rehabilitation efforts
from the offender’s initial incarceration date through reentry
into the community.
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Questions?
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