China Resources Enterprise Strategic Analysis& Marketing Plan By Group H Jessica Choi, Phoenix Tiu, Janet Poon, Cathy Ho & Timothy Sargeant Content Problem Business Level Strategy - Differentiation - Focused geographical - Recommendation Corporate Level Strategy - Related- link - Acquisition- based Strategy - Recommendation Conclusion Problem Low margins CRE operating margin: 1.5% (2009 FY) Sector average: 3.1% Desire from investors for higher profit margin Acquisitions currently a very important part of CRE’s strategy Problem CRE has yet to improve its margins through an acquisition based strategy Should CRE continue acquisition based growth strategy or focus on fine-tuning their core business against the risks? Beverage Analysis C’estbon Pacific Coffee Beverage Analysis Strength - Largest packaged water brand in Guangdong Weakness - Insufficient production capacity for launching new products Opportunity Threat - Fast-growing coffee market - Emphasis on healthy diet - High development Cost - Keen competition Beverage Analysis Five Forces Rivalry with existing competitors “C’estbon”: Master Kong, Wahaha, Nongfu & Coca-Cola Pacific Coffee: Starbucks and Gourmet Master (Taiwan brand) Beverage Analysis Potential Entrants China beverage industry is attractive to the potential entrants Source: Canadean Beverage Analysis Bargaining power of customers “C’estbon”: HIGH Pacific Coffee: LOW Bargaining power of suppliers Pacific Coffee: HIGH Product Substitutes Carbonated drinks, energy drinks and tea Beer Analysis Market leader: Weakness: sales volume acquisition of Kingway investment in Technology($40m) official beer for government congress Thin profit margin (Chinese: price-sensitive) [$2 per hectoliter, compared with $50 to $80 in Europe and the U.S] Snow Opportunities: younger, higher income, more urban customers high-end : Snow Draft, Snow Super Premium Threat: cost of production Beer Analysis Customer-Focused Royal- looking and extravagant noble gold and jade inlaid and engraved vision Focus shift from supply-driven to demand small bottles like imported beers Beer Analysis Rivalry with existing competitors • “Tsingtao”: great brand recognition, 15% of domestic market share • “Bud Light”: “Snow” outsold [Source: Pluto Logic] Bargaining power • High market reputation and strong customer loyalty of customers “The Great Expedition” (“勇闖天涯”) Bargaining power • Raw materials + Packaging materials: hard to be of suppliers replaced Potential Entrants Product Substitutes • Hard to gain a share in this competitive market • Taste speciality Retail Analysis Strength - 2nd largest retail organization in China in Retail Asia Pacific top 500 awards - Multi-format business platform Retail Analysis Regional leadership on a multi-format business platform Retail Analysis Strength - 2nd largest retail organization in China in Retail Asia Pacific top 500 awards - Multi-format business platform Weakness - Lower average sales per store compare to competitors Retail Analysis Average sales per store for hypermarkets format in 2009 Market Average CNY 163.4 million CRE CNY 78million Carrefour’s Shanghai store CNY364 million Retail Analysis Strength - 2nd largest retail organization in China in Retail Asia Pacific top 500 awards Weakness - Lower average sales per store compare to competitors - multi-format business platform Opportunity Threat - Increasing urbanization of - Keen competition from Carrefour, Tesco, Wal-Mart China has expanded the consumption market Retail Analysis • Multinational retailers such as Wal-mart, Tesco, Carrefour Rivalry with existing expand their operations in 2nd and 3rd tier cities competitors • Will open 12-20 new stores each year according to PwC Bargaining power of customers • switching cost is moderate and is decreasing with growing experience in the market • rather low for small suppliers such as small farming businesses Bargaining power of • higher for international brands like P&G as they have suppliers international brand awareness Potential Entrants • High cost to entry due to the need to set up new distribution channels • Competitors may retaliate with price war or bad publicity • Traditional stores offering human contact are an alternative Product Substitutes • Internet shopping may eliminate hypermarkets and supermarkets Food Processing and Distribution Analysis Strength: Premium quality of food( integrated supply chain system) High brand recognition (awards) competitive position in the market (5 forces) Ng Fung Hong Awards in Food processing and distribution Shanghai Ng Fung Shangshi Food limited Company 2009 "China's meat industry influence brand" 2010 2010 Shanghai World Expo Shanghai World Expo Park fresh pork supplier recommended by the government Henan Cereals, Oils and Ng Fung Food Co., Ltd 2009 2009 2010 The top ten livestock enterprises The industrial management of agriculture leading enterprise (Zhengzhou Municipal People's Government of Zhengzhou ) The export of key enterprises in Henan Province Food Processing and Distribution Analysis Five Forces Rivalry with existing competitors: medium - The monopoly live cattle importer from China - Strong brand recognition & reputation - Competitors: Local farms(limited supply), frozen meat suppliers all over the world Bargaining power of customers & product substitutes : medium to low - Monopoly in live cattle market in HK - Substitutes: local meats, chilled/ frozen meats Potential Entrants: low - Monopoly in live cattle market in HK Food Processing and Distribution Analysis Bargaining power of suppliers: Low - Numerous product sources(stable supply) Food Processing and Distribution Analysis Weakness: Strength: premium food quality competitive position in the market (5 forces) Branding strategy: not effective enough (actual VS perceived quality) Customer dissatisfaction (price sensitive) Ng Fung Hong Opportunities: economic growth in China (increases demand for premium food products) Threats: Hong Kong Pork Trader: urge the government to open up the live cattle market break Ng Fung Hong's monopoly Recommendation Integrated cost leadership and differentiation strategy : Increase efficiency+ further differentiation Increase efficiency: Integrated value chain system: - Beverage: Manufacture the products by themselves rather than by OEM factories Focus on core brand: - Beer: divest non-core beer brands (e.x 扎西德勒, Singo) --- investing in core brand----efficient use of resource Flexible manufacturing system(FMS): - Computer controlled process--- flexible quantities--- product variety with low cost ( production in Food, Beverage and Beer) Recommendation Benefits: - Lower operational costs - Allow quality tracking --- create value to customers - Widen operating margin ---higher investment return - Build core competence to ensure continual growth Recommendation Locating supermarkets in self-owned or partially- owned property development projects Recommendation Further Differentiation: Product quality improvement and innovation - Food: emphasis on its safe and high quality food products - Beer: increase product mix to meet variety seeking of customers Recommendation - Beverage: Develop healthy drinks--- strength product portfolio --- offer health-conscious customers a wide range of products Estimation of juice sales from 2011 to 2015 20000 $US mn 15000 10000 5000 0 2011 2012 Source: China Food and Drink Report 2013 2014 2015 Recommendation - Retail: e.g. Co-location of CRE’s existing and expanding retail network and Pacific Coffee More sophisticated lifestyle experience for customers Increase profit margins Recommendation Benefits: - Customer loyalty: superior quality - Set a premium price - Food: justify high price Drawback: - High cost : marketing research, new product development Focused Geographical market: domestic Chinese market Benefits • leverage its strength : good understanding of Chinese Market • better serve the segment • Less risky • align with mission: China’s largest consumer goods company • local competitors : focus on more narrowly defined competitive segments (same differentiation at lower price) Drawbacks • cannot tap the advantages of using global strategy: (market size, ROI, economics of scales and learning) Recommendation External environment Attractive industry Strategy formulation Asserts and skills Strategy implementation • Increasing urbanization, GDP in China • China’s twelfth 5-year Plan: boost domestic consumption ( minimum wage) • Retail, food, beverage (increasing demand) • Focus on regional Chinese market • Expand in profitable 2nd tier markets substantially • Market leadership : better equips the company to effectively participate in the vibrant Chinese markets • Good understanding of Chinese Market • • • • Products: the famous Price : premium price Place: 2nd tier area Promotion: advertisements---raise brand awareness Growing urbanization Increasing GDP per capita Recommendation External environment Attractive industry • Increasing urbanization, GDP in China • China’s twelfth 5-year Plan: boost domestic consumption ( minimum wage) • Retail, food, beverage (increasing demand) • Focus on regional Chinese market • Expand in profitable 2nd tier markets substantially Strategy formulation Asserts and skills Strategy implementation • Market leadership : better equips the company to effectively participate in the vibrant Chinese markets • Good understanding of Chinese Market • Products: the famous and core brand • Price : premium price • Place: 2nd tier area • Promotion: advertisements---raise brand awareness Corporate-level strategy Related linked: SBU Form of Multidivisional Structure - share some resource in different business units Beverage and Retail Holders of Pacific Club Card enjoy discount in supermarkets operated by CRE - sharing of marketing resources Food and retail Development of self-owned retail stores and launched more than 120 meat counters and stores Shanghai, Hangzhou, Nanning, Shenzhen and Ningbo, etc, Leveraging the strong “Ng Fung” brand name and efficient supply chain Recommendation Development of centralized customer base system retail: membership card--- get customer profile & preference---used in product development for food and beverage Centralized IT system - sharing of updated information and technology: R&D - monitor IT system: drive cost efficiency - economies of scope Current Corporate Level Strategy Restructuring Activities Quality Expansion Platform Leverage CRE`s existing core competences to create synergistic combination Market leadership and improved profit margins Examples of Key Acquisitions in 2010 Acquisition of the Jialinshan project marked the Group’s expansion into the mineral water sector Synergy: Diversifying product offerings Acquired 80% interest in Pacific Coffee (Holdings) Limited from Chevalier Pacific Holdings Limited Synergy: Differentiating retail markets Acquisitions in meat processing sector Synergy: Expanded operations in slaughtering, storage, trading and increased CRE market power Acquisition-Based Strategy Value Creating Drivers Pursuit of Market Power Learn and Develop New Capabilities Pursuit of Market Power Vertical Acquisitions Vertical Integration Horizontal Acquisitions Market Power Learn and Develop New Capabilities Exploit economies of scope Leverage CRE’s Core Competences Operational and corporate related acquisition Learn and Develop New Capabilities Acquisitions to create operational relatedness CRE can leverage its existing primary activities Distribution systems Sales networks Also facilitate their support activities Purchasing practices Bargaining power Has potential to improve existing profit margin Increased revenues Decreased costs Learn and Develop New Capabilities Limitations to acquisitions to further operational relatedness Organizational integration may fail to create synergies Success is dependent on CRE’s ability to integrate acquisitions into a cohesive structure that will allow sharing of activities to take place efficiently Important that HQ implements controls to foster sharing of activities between related divisions Learn and Develop New Capabilities Enhancing corporate relatedness through acquisitions Transferring CRE’s core competences to an acquired business CRE has expert local market knowledge and a sophisticated distribution system Transferring core competences of core business to CRE Possible targets should include companies that can transfer cost saving related core competences to CRE Learn and Develop New Capabilities Downside of pursuing a combination operational relatedness and corporate relatedness acquisition based strategy Cost of organization and compensation structure could be expensive leading to further decrease in CRE’s profit margins Risks of Acquisition Based Strategy Integration Challenges Inability to achieve synergy Too much diversification CRE may be getting to big Managers overly focused on acquisitions Keys to a Successful Acquisition Complementary Assets • Target firm has complementary assets to leverage CRE`s business • High probability of synergy and competitive advantage by maintaining strengths • Ex. Acquisitions to enhance product new development, leverage CRE`s distribution network • Acquire firms who have a core competence in maintaining high profit margin Keys to a Successful Acquisition Acquisition is Friendly • Leads to faster and more effective integration and lower premiums • Targets should be selected and groomed by establishing a working relationship prior to acquisition • Use cooperative strategies before acquisition to see if `fit` is right • Use of JV`s and competitive strategic alliances Keys to a Successful Acquisition Avoid Paying too high of a premium • Rational M&A • Only acquire firms with strongest complementary assets • This will avoid expensive restructuring in the future • Use strong bargaining power to drive down the cost of M&A Keys to a Successful Acquisition CRE Maintains emphasis on R&D and innovation • Maintains long-term competitive advantage • Maintain CAPEX program in R&D and innovation • Do not let acquisition replace innovation • Continue to invest in supply chain management initiatives to improve profit margins Keys to a Successful Acquisition CRE manages change well and is flexible and adaptable • Faster and more effective integration facilitates achievement of synergy • Facilitate merging of two corporate cultures • Friendly acquisition is vital • Retrain target firm`s human capital by CRE in an effort for the target firm to fully understand CRE`s operations and capabilities Recommendation Highly fragmented Chinese retail market Great Opportunity for M&A to enhance market leadership Conclusion Establishing Market Leadership Improving Profit Margins M&A is the growth engine Leverage supply chain to generate efficiencies Quality Expansion R&D + Innovation to drive cost efficiencies • New Product Development Regional expansion Acquisitions to help improve margins Appendix I: Deal Activity (2007- 2011YTD) Source: DataMonitor Appendix II: Deal Activity Type Appendix III: Turnover by Segment Source: CRE 2010 Annual Report Appendix IV: Geographical distribution of the group’s retail network Appendix V: GDP by province Appendix VI: Top 10 provinces/ municipalities in terms of per capita consumption expenditure of urban households, 2009 Rank Province/ municipality 1 Shanghai 20,992 2 Beijing 17893 3 Guangdong 16,858 4 Zhejiang 16,683 5 Tianjin 14,801 6 Fujian 13,451 7 Jiangsu 13,153 8 Inner Mongolia 12,370 9 Liaoning 12,325 10 Chongqing 12,144 Source: National Bureau of Statistics, PRC Per capita consumption expenditure of urban households Awards in Food processing and distribution Shanghai Ng Fung Shangshi Food limited Company 2009 2010 2010 "China's meat industry influence brand" Shanghai World Expo Shanghai World Expo Park fresh pork supplier recommended by the government Henan Cereals, Oils and Ng Fung Food Co., Ltd 2009 2009 2010 The top ten livestock enterprises The industrial management of agriculture leading enterprise (Zhengzhou Municipal People's Government of Zhengzhou ) The export of key enterprises in Henan Province Food processing and distribution Large nation-wide source of supply: - China: joint venture with food processing companies---operate the breeding, slaughtering and meat processing, food products - the three pig breeding base model (the slaughter of 400,000), five meat processing center ( annual slaughter capacity of 1,000 million head); cold frozen business has four modern processing plants, with an annual capacity of 1.5 million tons, the largest cold Zhejiang enterprises - West Africa: operators ocean fishing company, with 130 types of fishing, all types of fishing more than 10 million tons of aquatic products, Beverage Analysis Beer Analysis Food Processing and Distribution Analysis