MGMT3304 - Wayland Baptist University

1. Wayland Baptist University, Phoenix, AZ Campus, School of Business
2. Mission Statement: Wayland Baptist University exists to educate students in an academically challenging,
learning-focused and distinctively Christian environment for professional success, lifelong learning, and service
to God and humankind.
3. Course: MGMT 3304 – 1 Principles of Management
4. Term: Fall 2011
5. Instructor: Edward Favilla, Ph.D.
6. Office Phone and email: Email:
7. Office Hours, Building, and Location: DNA
8. Class Meeting Time and Location: Wednesday, Aug. 17-Oct. 26, 2011, 5:30-9:30 pm, Downtown Phoenix Campus
9. Catalog Description: Management functions for profit and nonprofit organizations (planning, organizing, leading,
and controlling) and managerial skills and roles in today's environment. Pg. 377, WBU, 2011-2012 Catalog
10. Prerequisites: None
11. Required Textbook and Resources:
Robbins/Coulter 10th
Spring 10
12. Optional Materials: Will be provided by the Instructor
13. Course Outcome Competencies:
Upon completion of this course the student should be able to:
 Define management and the management process and explain the functions of management in an
 Discuss the four major historical eras of management theory and distinguish two major contributions
made by each historical era.
 Define organization culture and describe the seven dimensions of organization culture
 Describe the two external environments and distinguish the impact each environment has on management.
 Distinguish between international management and U.S. management.
 Discuss the concept of social responsibility and discuss the role of ethics within the application of the
management process.
 Outline the steps in decision making and describe the three decision types.
 Define planning and explain the utility of goals in planning in management.
 Diagram the strategic management planning process and differentiate between corporate and functional
strategic plans.
 Describe the application of planning tools in goal setting and planning.
 Define communications and explain the nature of formal and informal communications within an
 Discuss the functional role of human resource management in strategic planning and organizing
 List and describe techniques for reducing resistance of organizational members to change and two
techniques for reducing members stress to change.
Page two – MGMT 3304 – Fall 2011
14. Attendance Requirements: Students enrolled at one of the University’s external campuses should make every
effort to attend all class meetings. All absences must be explained to the instructor who
will then determine whether the omitted work may be made up. When a student reaches that number of
absences considered by the instructor to be excessive, the instructor will so advise the student and file an
unsatisfactory progress report with the center director. Any student who misses 25 percent or more of the
regularly scheduled class meetings will receive a grade of F in the course. Additional attendance policies for
each course, as defined by the instructor in the course syllabus, are considered a part of the University’s
attendance policy.
15. Disability Statement: “In compliance with the Americans with Disabilities Act of 1990 (ADA), it is
the policy of Wayland Baptist University that no otherwise qualified person with a disability be
excluded from participation in, be denied the benefits of, or be subject to discrimination under any
educational program or activity in the university. The Coordinator of Counseling Services serves as the
coordinator of students with a disability and should be contacted concerning accommodation requests at
(806) 291- 3765. Documentation of a disability must accompany any request for accommodations.”
16: Course Requirements and Grading Criteria:
1. Attendance, the required textbook readings, written analysis, examinations, peer and instructor evaluations
and class sessions will serve as the basis for the student's grade.
2. The dates for the required textbook readings, written research analysis, and examinations are noted on the
attached schedule.
3. The first assignment will be to review various periodicals and find a management issue you think is significant.
Please make a copy of the article you select for each member of the class. You will be expected to give a brief
report on why you selected the article and how you see the issue resolved.
4. The second assignment will be to write a paper (double spaced) on which ‘people’ characteristic you think is
most important from a managerial standpoint. The paper should be no more than two pages and include a
minimum of two references. You will be asked to give a five minute report on your paper.
5. The third assignment will be to write a paper (double spaced) on which process you think is most important in
an organization. The paper should be no more than two pages and include a minimum of two references. You
will be asked to give a five minute report on your paper.
6. The fourth assignment will be to write a paper (double spaced) on which of the personnel(Human Resources)
activities you think is most important in an organization. The paper should be no more than two pages and
include a minimum of three references. You will be asked to give a five minute report on your paper.
7. The fifth assignment will be to write a three page (maximum), typed, double spaced research paper (minimum
of three outside references) on a given organization(company). The paper should include a brief history of the
organization, the best process of the company and the best personnel activity. Then you should state the best
way the organization (company) may improve itself. Give reasons for the best way you suggest. You will be
asked to give a five minute report on your paper.
8. The exams will be both essay and objective on the material assigned by the date of the exam.
9. Peer evaluation will consist in each student participating in an evaluation of their class members. This factor is
included to better acquaint the student with internal organizational evaluation processes.
10. The instructor's evaluation will consider attendance and the level and quality of participation.
The basis for evaluation will be as follows:
Examinations - 300 points; Periodical review - 100 points; Four papers - 400 points; Peer evaluations - 100 points;
Instructor's Evaluation - 100 points
900 pts = A; 800 pts = B; 700 pts = C.
Page three – MGMT 3304 – Fall 2011
17. Tentative Schedule: (Calendar, Topics, Assignments)
17 - Introduction - Course Objectives – History
24 - More history – Read Preface and Chaps. 1 & 2, Questions & Discussion (Q & D),
Periodical reading assignment due
31 - More management principles, Read Chaps. 3 & 4, Q & D, ‘People’ assignment due
September 7 - Review processes, Globalization, Read Chaps. 5 & 110, Q & D
14 – TBD
21 - Mid-term exam
28 - Review exam, Read Chaps. 6 & 7, Q & D
5 - Read Chap. 8, Q & D, Process paper due
12 - Read Chap.9, Q & D, Human Resources paper due
19 - Company analysis paper due, Summary & Evaluations
26 - Final Exam
18. Additional information as desired by the faculty member.
References - Some books and articles worth noting are as follows:
Brooks, David, The Social Animal, New York: Random House, 2011.
Canfield, Jack, The Success Principles: How to Get from Where You Are to Where You Want to Be. New York:
HarperCollins, 2005.
Collins, Jim, Good to Great, New York: HarperCollins, 2001.
Drucker, Peter, Management Challenges for the 21st Century. New York: Harper Business, 1999.
Hammer, Michael and James Champy, Reengineering the Corporation.
New York: Harper Business, 1993.
Handy, Charles, The Age of Unreason. Boston: Harvard Business School Press, 1989.
Johnson, Spencer, Who Moved My Cheese?. New York: Putnam, 1998.
Kotlikoff, Laurence and Scott Burns, The Coming Generational Storm: What You Need to Know about America’s
Economic Future , Cambridge, MA: MIT Press, 2004.
Lindbloom, C., "The Science of Muddling Through," Public Admin.Review, (Spring 1959), 79-88.
Mintzberg, Henry, Managers Not MBAs, San Francisco: Berrett-Koehler, 2004.
Mitroff, Ian, Mason, R. O. and Pearson, Christine, "Radical Surgery: What Will Tomorrow's
Organizations Look Like", Academy of Management Journal, 8, 11-22.
Peters, Thomas J. and Robert H. Waterman, In Search of Excellence. NY: Harper & Row, 1982.
Stiglitz, Joseph E., Globalization and Its Discontents, New York: W. W. Norton Co., 2002
Tannen, D., You Just Don't Understand. New York: Ballantine Books, 1990.
Wren, D., The Evolution of Management Thought. New York: Wiley and Sons, 1979.