click - AAT - The Association of Accounting Technicians of Sri Lanka

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People and Leadership Skills (PLS)
Unit 1
Unit 2
Unit 3
Unit 4
Unit 5
Social Skills for Accountants (15%)
Service Skills for Accountants (15%)
Presentations Skills for Accountants
(20%)
Team Working Skills for Accountants
(20%)
Leadership Skills for Accountants (30%)
In-house training with group
activities and visual aids, creating a
simulated environment
Out Bound Training
Batch Size
50 Passed Finalists per batch
Date & Duration - (Two Days)
(Day 1) 6th February 2016 - 7:00am to 6:30pm ( 11.5 hours)
(Day 2) 7th February 2016 - 8:30am to 5:00pm ( 8.5 hours)
Type of Training
Class room type lectures using visual aids, demonstrations, and Out Bound Training
Location and Equipment
1) In-house Session will be held at the AAT Auditorium (or a similar facility), utilizing the
Multimedia Projector, PC/Laptop, Sound System, Air Condition and Chairs (whilst renting any
extra tables and accessories needed).
2) Outbound Training at an external location adjoining a hotel or a resort, specially designed to
cater for highly interactive team building activities, group discussions, adventure activities and
fun games
Resource Personal
AAT Business School will obtain the services of reputed and qualified external Resource Persons with
subject and industry expertise to conduct the training programmes.
Resource panel includes but is not limited to,
Ms. P. Wijewantha
MBA (UOC), B.Sc (HRM) (Special) (USJP), Associate Member (IPMSL), ACCA Part qualified
Lecturer;
Mr. Rajitha Priyankara Silva
MBA, PG Dip in Management & E-Commerce, BBA (Special), CTHE, Institute of Chartered Accountants of
Sri Lanka, IPM Sri Lanka, SCMA Sri Lanka
Mr. Sanesh Fernando
PG Dip in Strategic Management, MSc –Strategic Marketing, Diploma in Event Management
AAT BUSINESS SCHOOL
T: 011-2559670 | F: 011-2559299 | www.aatsl.lk | bs@aatlsl.lk
Study Materials
Printed Lecture notes will be provided by the AAT Business School.
Schedule –
Day – 1 ( Unit 4 and Unit 5)
Time
7:00am – 7:15am
7:15am – 9:00am
Duration
¼ h (15 min)
1¾h
Module
-
9:00am - 11:00am
11:00am - 11:15am
11:15am - 12:15pm
12:15pm - 12:45pm
12:45pm - 2:45pm
2:45pm - 3:00pm
3:00pm - 5:00pm
5:00pm – 6:30pm
2h
¼ h (15 min)
1h
½ h (30 min)
2h
¼ h (15 min)
2h
1¾h
Unit 4
Unit 4
Unit 5
Unit 5
-
Activity
Arrival and Registration at AAT Business School
Travel from AAT Business School and arrive at
Ambalama Leisure Lounge
Teaching Hours
Breakfast
Teaching Hours
Lunch
Teaching Hours
Tea
Teaching Hours
Travel from Ambalama Leisure Lounge and arrive
at AAT Business School
Day – 2 (Unit 1, Unit 2 and Unit 3)
Time
8:30am – 9:00am
9:00am - 11:00am
11:00am - 11:15am
11:15am - 1:15pm
1:15pm - 1:45pm
1:45pm - 3:45pm
3:45pm - 4:00pm
4:00pm - 5:00pm
Duration
½ h (30 min)
2h
¼ h (15 min)
2h
½ h (30 min)
2h
¼ h (15 min)
1h
Module
Unit 1
Unit 2
Unit 3
Unit 3
Activity
Arrival and Registration at AAT Business School
Teaching Hours
Breakfast
Teaching Hours
Lunch
Teaching Hours
Tea
Teaching Hours
Dress Code –
 Sports Wear (A t-shirt, track bottoms and sports shoes)
Recommended items to be brought by participants  A swim suit
 Change of clothes and shoes
 Personal items such as slippers, towel, soap, shampoo, sanitary items etc.
 A hat / cap
 Sun Cream
Please note that all items should be brought at your own risk and AAT Business School cannot be
responsible for the damage or loss of any items, including but not limited to;
AAT BUSINESS SCHOOL
T: 011-2559670 | F: 011-2559299 | www.aatsl.lk | bs@aatlsl.lk



Mobile Phones
Cameras
Musical Instruments (Bongo, Guitars etc)
Detailed Content – As per AAT Syllabus 2016
People and Leadership Skills (PLS)
Unit 1 : Social Skills for Accountants (15%)
1.1
Personal grooming (including; appropriate dress code for interview work place,
meetings, other social gatherings)
1.2
Social etiquette, courtesy and mannerism for accountants (job interviews, work place,
meetings and inter-personal relationships with superiors, colleagues, and with clients
/customers)
1.3
Telephone etiquette (including; greetings, introduction, responding, taking messages,
closing, responding to business SMS, conference calls)
1.4
Etiquette in the e-environment (including; sending and receiving e-mails, making and
receiving calls, communication via social media)
1.5
Personal image building via:
- Physical image
- Online image
- Social image
- Positive attitudes (personally and professionally), values, thinking, speaking, and
interacting
Unit 2 : Service Skills for Accountants (15%)
2.1
2.2
Understanding service orientation (both internal and external to the organization),
customer centricity, building a customer centric / service oriented culture, and becoming
an effective member within such a culture
Importance of networking, techniques of building better business relationships among
colleagues, supervisors, clients, professionals and other multiple stakeholders
Unit 3 : Presentation Skills for Accountants (20%)
3.1
Techniques on building an effective presentation (including; planning , organizing the
content, preparation, audience analyzing techniques)
3.2
Effective verbal communication techniques ( including ; pitch, volume, tone, pauses)
3.3
Effective non-verbal communication techniques ( including ; facial expressions, eye
contact, gestures, postures, body language)
3.4
Effective delivery techniques (including; starting and closure, techniques for grabbing the
attention, building rapport, audience engagement techniques)
3.5
Tips for effectively presenting financial accounting data / information at a meeting.
Unit 4 : Team Working Skills for Accountants (20%)
AAT BUSINESS SCHOOL
T: 011-2559670 | F: 011-2559299 | www.aatsl.lk | bs@aatlsl.lk
4.1
4.2
4.3
4.4
Accept and appreciating diversity at work place (including ; awareness of barriers such
as stereotypes and biases, overcoming barriers, techniques on dealing with diversity)
Team dynamics (including; different types of teams, personality types, team member
relationships, stages in team building, team roles, responsibilities)
Team conflicts (including; listening problems, communication problems, factors
influencing team effectiveness, achieving results)
Team collaboration and management (including; motivating others, encouraging,
Communicating, negotiating for conflict resolution)
Unit 5 Leadership Skills for Accountants (30%)
5.1
5.2
5.3
5.4
5.5
5.6
5.7
Distinct between leading and managing
Leadership - role, skills and styles (including; situational leadership and action centered
leadership)
Leadership and Problem-Solving (including; identifying a problem, developing
alternatives, getting ideas and consensus)
Leadership and decision making (including; barriers to decision making, steps in decision
making, decision making tools such as analytical / brainstorming / devil’s advocate)
Leadership and delegation, motivation, inspiration, direction, coaching and training
Leadership challenges in an accounting firm (including; ethical dilemmas)
Leading with Emotional Intelligence (EI) (including; understanding the concept of EI and
its’ applications, measurement continuous improvement towards a better leader)
AAT BUSINESS SCHOOL
T: 011-2559670 | F: 011-2559299 | www.aatsl.lk | bs@aatlsl.lk
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