From Paper to Paperless: Records Management in a Decentralized Environment Jenny Mehmedović Assistant to the Vice Provost for Information Services University of Kansas ECURE 2002 October 10, 2002 Presentation Objectives Case study in records management How we got started Where we are now Where we still need to go One size does not fit all! ECURE 2002 October 10, 2002 KU Environment Institutional stats 26,000 students 1,600 faculty 3,000 staff Archivist role Lack of central records mgm’t function Movement towards electronic or web-based records ONLY w/o understanding of retention impact Highly decentralized Large state institution ECURE 2002 October 10, 2002 Success Factors Support of CIO and other high-level administrators Strong relationship with state records managers and archivists Very apparent need for focused attention to records management Setting realistic goals ECURE 2002 October 10, 2002 Setting the Stage “Buying” administrative support Student Affairs Human Resources Institutional Research Data Warehouse Libraries Comptroller Financial Aid Registrar Internal Audit General Counsel Archives ID Card Administrator Invoking the law Gathering names ECURE 2002 October 10, 2002 Getting Started Invitation to kick-off meeting Presentation of Task Force charge Laying the “Law of the Land” Open Records Act Public Records Act Gov’t Records Preservation Act ECURE 2002 October 10, 2002 Task Force Charge The purpose of the task Force is to serve as a coordinating body for University record management and preservation. Our responsibilities include: Develop a typology of University record groups to facilitate policy development. Advise University officers and system administrators on policies concerning: Access to records Privacy parameters Retention schedules Establish record use policies for major University record groups and systems, in consultation with system leadership and management. ECURE 2002 October 10, 2002 The Matrix BEFORE gensched.jpg AFTER matrix.xls ECURE 2002 October 10, 2002 Organization of Participants Task Force Chair Working Subgroup Chairs Financial Student Human Resources Libraries Administrative Key Liaisons Assistant to VP Information Services/CIO University Archivist Ex-officio representative of Kansas State Historical Society As-needed liaisons University General Counsel Director, Internal Audit VP Information Services/CIO ECURE 2002 October 10, 2002 Working Subgroups Financial subgroup co-chairs Student subgroup chair Director of HR Systems Administrator for HR Libraries subgroup co-chairs Associate VP for Student Affairs Human Resources subgroup co-chairs Comptroller Director of KU Center for Research Associate Dean of Libraries Head of Access Services, Libraries Administrative subgroup chair Director of Institutional Research & Planning ECURE 2002 October 10, 2002 Reaching for the Moon Wow! You mean we can influence… Authentication/authorization?! Access/security protocols!? Data warehouse system?!? ECURE 2002 October 10, 2002 Setting Realistic Goals 1st phase Identify as many records as possible Determine retention/disposition periods Identify who HAS access & who GRANTS access 2nd phase Identify related University policies and/or federal, state, and local laws Identify data type, storage method, and systems Develop educational strategy to assist implementation by data stewards ECURE 2002 October 10, 2002 Timeline CIO’s proposal to upper admin Call to Participate ECURE 2002 Kick-off meeting Task Force begins work in subgroups Nearing completion of 1st phase October 10, 2002 Lessons Learned Find the right level of record specificity Break it down into layman’s terms Focus on records by function, NOT organizational structure Recognize other projects that intertwine with and support records management Be realistic, but optimistic ECURE 2002 October 10, 2002 Questions? ECURE 2002 October 10, 2002 Contact Information Jenny Mehmedovic Assistant to the Vice Provost for Information Services University of Kansas jmehmedo@ku.edu ECURE 2002 October 10, 2002