Cargo Essence
The Gsa of the south to provide an extensive regional GSA solution.
Who we are
Cargo Essence
Claudio Silva, a Chilean businessman and naturalized American, has 27 years experience in the
Air Cargo Industry occupying several positions at Fast Air and later Lan Airlines, where he
served as Cargo Commercial Vice President for North America and Asia, since 1994. Claudio
was instrumental in the exponential growth of the company in the region with sales that
reached over $600 million annually. Claudio has worked in different cities and countries during
his time with Lan which contributed to its multicultural character. Also during these years, he
had the opportunity to build business relationships at various levels in the forwarders and
airline companies in the region. With both commercial and operational air cargo experience,
Claudio Silva is an executive entrepreneur with vast experience opening new markets and
developing new products. Along with his past experience in Revenue Management, he is
always looking for quality and efficiency in the commercialization process.
At Cargo Essence we rely on highly committed and qualified personnel with many years of
experience in the industry.
Accountability and honesty in all our years in the industry guarantee that our service is always
performed consistent with our mission and in a timely, efficient and comprehensive manner!
Miami Hub Infrastructure
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48,000 sq. ft. Warehouse
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1,800 Pallet positions
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7 lading docs
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Capability to process 10,000 shipments daily.
New Houston Commercial Office
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30,000 square feet of warehouse, handle by Cas
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2,200 square feet of Office space
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5 receiving doors Monday trough Saturday
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Trucking contracts in place to Jfk and Mia
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5 people in the sales team with local experience
Vision
To be recognized as the best airline GSA of the Americas, with a profound knowledge of
the markets, and strategic relations of the highest levels with Forwarders and Airlines,
that will allow us the development of sales and customer relations, to maximize not only
the revenues, but also the prestige of the airlines that we represent.
Core Competency
Coverage
• North America
Miami and HOU ,opening ORD and ATL Q2 2012
Could open offices as per client request if market size permits
• Latin-America
Offices in Panama
Could open offices as per client request if market size is relevant
Strong interlines agreements with Key carriers of the Region (LAN Group)
to facilitate off line sales.
Core Competency
Sales and Marketing
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Personal Involvement in the Business of the Partners .
Experienced team with diverse background in operations and sales in
different airlines in the Region.
Specialized Know How in Oil and Gas customer portfolio , with
experienced local sales staff in Houston that allow us to maximize
sales.
Targeted sales strategy assuring extensive coverage to an established
client base across the region.
A comprehensive marketing plan to continually promote and raise
awareness of the airline.
Maximize revenue through analytical process of market prices and
capacity in the region.
Core Competency
Operations and Administration
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Financial strength of the Partners.
Facilities in Miami and Houston that provide the possibility of
additional Services.
Efficiency in cost of Sales providing you the best Sales team at a
variable cost.
Punctual and accurate payments on the agreed dates.
Regular financial reporting to the airline.
Up to date use of technology and communication tools.
IT department is based on LIM and has high levels of expertise and
performance.
Resources: HR & Location
Own Local Office
Sub Gsa
Mia
-Owner
-1 Sales Representative
Houston
Atlanta
Chicago
Panama
-3 Sales Representative
-2 Customer Service
-1 Sales Representative
-1 Customer Service
-1 Sales Representative
-1 Customer Service
-2 Sales Representative
-1 Customer Service
West
-1 Sales Representative
-1 Customer Service
Resources: IT & Communications
•Infrastructure
• TERREMARK Collocation Facility
• Fiber Optic Metro Ethernet WAN
• PCI-DSS Security Compliance
• VoIP Based Telephony
• Software Platforms
• Cargo System : Cargo Network Proprietary Platform
• Courier System : Courier Network Platform
• Box System: BOX
• Dedicated Development Team
General Proposal
Conclusions
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One contract with a nationwide representation
Represented by a well known group of cargo people locally and globally
Extensive coverage with personal presence in the main origins of sales
On time sales reports due to our IT resources and systems
Alignment with airline commercial strategy
Focus on quality of Sales based on our Revenue Management skills, accountability and
costumer service orientation
Financial strength of the company
No conflict of interest
Competitive compensation